NHTSA owner reports · September 18, 2026 snapshot.
Forward Collision Avoidance complaints
36 reportsClear category filterMileage unknown · Jul 15, 2021
Forward Collision AvoidanceVisibility/wiper
Driving down a smooth road with no vehicles in front of me on July 13, 2021. Windshield spontaneously cracked at the base in the center. Not a rock chip. Crack spread up 6 inches, left another 6 inches within the 15 minutes it took to drive home. Cracks in the windshield have continued to spread in the days following. Vehicle ha…
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Driving down a smooth road with no vehicles in front of me on July 13, 2021. Windshield spontaneously cracked at the base in the center. Not a rock chip. Crack spread up 6 inches, left another 6 inches within the 15 minutes it took to drive home. Cracks in the windshield have continued to spread in the days following. Vehicle has total 25,300 miles on odometer.
NHTSA ODI #11425046
Mileage unknown · Jul 13, 2021
Electrical SystemForward Collision AvoidanceLane Departure
Unknown... My battery has need a jump several time without any electricals left on. The dealer did check it out and found nothing wrong. I also have lights that go on intermittently n the dash saying that certain things are not working. ie front crash detection, blind spot warning and lane departure.
NHTSA ODI #11424588
5,794 miles · Jun 7, 2021
Back Over PreventionForward Collision AvoidanceCrashInjury
Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foo…
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Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). Car bounced back to a midpoint of the sidewalk. Engine was still running but car came to a full stop. I turned off the engine. Two Walgreen employees came out to see if I was OK (they heard the impact). I told them I was but later my chest hurt and I found a bruise suggesting impact with the steering wheel. Entire front of car is damaged. There were no warning notifications from the car (no parking or forward collision warnings). My right foot never left the brake pedal. The "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from Drive to Park. The transmission ended up being in Neutral when the car finally stopped moving. Floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. Cruise control was not turned on. This was a routine trip to a local store.
NHTSA ODI #11419921
Mileage unknown · May 23, 2021
Forward Collision AvoidanceLane DepartureVisibility/wiper
Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this…
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Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.
NHTSA ODI #11418193
26,500 miles · May 8, 2021
Forward Collision AvoidanceVisibility/wiper
MY 2019 SUBARU OUTBACK HAD A CRACKED WINDSHIELD AT THE BOTTOM/SIDE OF THE PASSENGER SIDE WITH NO SIGN OF IMPACT WHEN I FIRST PURCHASED IT. THE DEALERSHIP REPLACED THE WINDSHIELD. I HAD A SMALL ROCK IMPACT NEAR THE LINE OF SIGHT CAMERAS THAT WAS EASILY REPAIRED BY SAFELIGHT WITH NO ISSUES WITH CRACKING. TODAY I CAME OUT OF TH…
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MY 2019 SUBARU OUTBACK HAD A CRACKED WINDSHIELD AT THE BOTTOM/SIDE OF THE PASSENGER SIDE WITH NO SIGN OF IMPACT WHEN I FIRST PURCHASED IT. THE DEALERSHIP REPLACED THE WINDSHIELD. I HAD A SMALL ROCK IMPACT NEAR THE LINE OF SIGHT CAMERAS THAT WAS EASILY REPAIRED BY SAFELIGHT WITH NO ISSUES WITH CRACKING. TODAY I CAME OUT OF THE GROCERY STORE TO FIND MY PARKED OUTBACK'S WINDSHIELD HAS A CRACK FROM THE SAME PASSENGER SIDE POINT AS THE FIRST CRACK. THE CRACK WAS ALL THE WAY TO THE CENTER OF THE WINDSHIELD. THERE IS A VERY SMALL CHIP LOOKING IMPACT (SMALLER THAN THE POINT OF A BALL POINT PEN) APPROX 4" FROM THE LOWER CORNER PASSENGER SIDE. I DO NOT RECALL HEARING AN IMPACT AT ANY POINT. BEYOND NOT HEARING AN IMPACT THE PROBLEM IS THAT THERE IS NO WAY ON EARTH THAT A SAFESUBARU WINDSHIELD SHOULD CRACK SO DEEPLY AND SO LONG FROM A TINY IMPACT. I HAVE BEEN READING THAT MANY OTHER SUBARU DRIVERS ARE HAVING THIS PROBLEM. SOMETHING NEEDS TO BE DONE TO MAKE SUBARU PROTECT THEIR DRIVERS FROM DEFECTIVE WINDSHIELDS, AS THEY SEEM TO BE TAKING ZERO RESPONSIBILITY FOR THE HUGE SAFETY RISK THESE POORLY DESIGNED WINDSHIELDS ARE CAUSING.
NHTSA ODI #11415691
25,000 miles · May 2, 2021
Forward Collision Avoidance
BATTERY DRAINED AFTER 25,000 MILES
NHTSA ODI #11414857
18,865 miles · Apr 6, 2021
Forward Collision AvoidanceLane DepartureVisibility/wiper
I WENT TO DRIVE MY CAR AND NOTICED A LARGE WINDSHIELD CRACK THAT IS GETTING LARGER. THERE WAS NO TRAUMA OR EVENT THAT CAUSED THIS TO HAPPEN.
NHTSA ODI #11406642
15,000 miles · Mar 9, 2021
Electrical SystemForward Collision AvoidanceLane Departure
CONTINUING PROBLEMS WITH THE BATTERY BEING DEAD (FIVE). THE CAR HAS BEEN IN THE SHOP TWICE AND HAD THE BATTERY REPLACED BOTH TIMES. THE SERVICE APPOINTMENTS OCCURRED NOV. 2019 AND MARCH 2021.
NHTSA ODI #11400014
9,200 miles · Mar 5, 2021
Forward Collision AvoidanceLane DepartureVisibility/wiper
THE FRONT WINDSHIELD ON MY 2019 SUBARU OUTBACK SPONTANEOUSLY CRACKED IN THE AREA OF THE DEICER STRIP AT THE BOTTOM LOWER RIGHT PORTION OF THE WINDOW. I WAS DRIVING THE VEHICLE AT THE TIME ON A STATE HIGHWAY. THE VEHICLE WAS PURCHASED BRAND NEW FROM WILDE SUBARU IN WAUKESHA, WI. I CONTACTED THE DEALERSHIP AND THEY WOULDN'T DO ANY…
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THE FRONT WINDSHIELD ON MY 2019 SUBARU OUTBACK SPONTANEOUSLY CRACKED IN THE AREA OF THE DEICER STRIP AT THE BOTTOM LOWER RIGHT PORTION OF THE WINDOW. I WAS DRIVING THE VEHICLE AT THE TIME ON A STATE HIGHWAY. THE VEHICLE WAS PURCHASED BRAND NEW FROM WILDE SUBARU IN WAUKESHA, WI. I CONTACTED THE DEALERSHIP AND THEY WOULDN'T DO ANYTHING ABOUT THE PROBLEM.
NHTSA ODI #11399270
15,000 miles · Feb 22, 2021
Forward Collision AvoidanceLane Departure
THE WINDSHIELD ON MY 2019 SUBARU OUTBACK HAS CRACKED TWICE SINCE I LEASED IT ON 4/11/2019. THE CRACKS REQUIRE THE WINDSHIELD TO BE REPLACED AND THE DRIVER ASSIST FEATURES TO BE RECALIBRATED. EACH CRACKED OCCURRED WHEN THE CAR WAS IN MOTION ON THE HIGHWAY.
NHTSA ODI #11397386
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Jun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗