2019 Subaru Outback

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AN UNKNOWN SPEED, THE ACCELERATE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER LIVERMORE SUBARU LOCATED AT 3600 LAS POSITAS RD, LIVERMORE, CA 94551, (925) 344-5466 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED SHE EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 9.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB

HAD MY FIRST OIL CHANGE AT 5,000 MILES AND AT 9,600 MY OIL LIGHT CAME ON. WENT HOME AND PUT 1 QUART OF OIL IN VEHICLE AND WAS STILL DOWN LOW. TOOK TO DEALER AND THEY CHANGED OIL AND NOTED I HAD STILL BEEN LOW 1/2 QUART. FILED CASE WITH SUBURU OF AMERICA. NOWIN PROCESS OF OIL CONSUMPTION TEST, BUT, SAW THAT DEALERSHIP OVERFILLED MY OIL SO I HAD THEM DRAIN IT DOWN TO PROPER LEVEL AND HAVE TO START CALCULATION MILEAGE AGAIN FOR TEST. NEXT PROBLEM. PASSENGER FRONT DOOR, FROZE IN WINTER. WATER INSIDE CAR ON FLOOR. WATER TEST DONE AT DEALERSHIP AFTER MAJOR STORM, AND CAR FLOODED INSIDE. DEALER REPLACED GASKET AROUND THE DOOR. OIL ISSUE WAS WHILE DRIVING. WATER ISSUE WAS WHILE STATIONARY. *TR

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS AN ABNORMAL COOLANT ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO CROSS CREEK SUBARU LOCATED AT 497 N. MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910) 356-8830, HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND ATTEMPTING TO SLOW THE VEHICLE WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME AND THE VEHICLE SLOWED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

FIRST OIL CHANGE AT 5,850 MILES NO PROBLEM. AFTER SECOND OIL CHANGE AT 11,948 MILES, VEHICLE BECAME UNDRIVABLE AS IT STUMBLES AND LOSES POWER BETWEEN 2,000-2,700 RPM. DEALER HAS REPEATED OIL CHANGE 3 ADDITIONAL TIMES AS THEY ARE NOT CERTAIN IF THEY MAY HAVE OVERFILLED THE ENGINE (KNOWN SUBARU ISSUE). THEY HAVE ALSO REPLACED THE EXHAUST, CATALYTIC CONVERTER, AIR FILTER, INTAKE SYSTEM, AND TRANSMISSION, ALL TO NO AVAIL. DISCONNECTING THE BATTERY AND GROUNDING THE CABLES TO DISCHARGE ALL CAPACITORS PROVIDED TEMPORARY RELIEF, BUT THE PROBLEM RETURNED WITHIN 36 HOURS AND 200 MILES. NOW ENTERING 3 WEEKS AND 600 MILES OF TROUBLESHOOTING AND TEST DRIVING BY THE DEALER, BUT THEY HAVE BEEN UNABLE TO FIX THE PROBLEM. THE CAR IS STILL UNSAFE AND UNDRIVABLE, AS 2000-2700 RPM IS THE HEART OF THE POWER BAND THAT IS ALWAYS USED WHEN DRIVING.

ENGINE DOES NOT BRAKE WHEN GOING DOWNHILL AS THE MANUAL SAYS IT SHOULD. MY PREVIOUS OUTBACKS (2006, 2011, 2017) DID HAVE ENGINE BRAKING. REGIONAL SERVICE OFFICE SUGGESTED I PLACE THE CAR IN CRUISE CONTROL IN ORDER TO CONTROL THE SPEED. CAR PICKS UP SPEED QUICKLY, SO USING THE BRAKE PEDAL IS THE BEST OPTION. HOWEVER, THE PROBLEM IS NO ENGINE BRAKING WHEN THERE SHOULD BE AT LEAST SOME. THIS IS DANGEROUS ON ANY HILL. SECOND, STEERING IS PROBLEMATIC. FIRST, THERE IS TO MUCH PLAY IN THE STEERING WHEEL. SECOND, WHEN IN CRUISE CONTROL, THE STEERING WHEEL SEEMS TO HAVE A MIND OF ITS OWN, ESPECIALLY ON CURVES. I AM CONSTANTLY HAVING TO WORK AT CONTROLLING THE STEERING WHEEL. IT'S VERY TIRING. THE THIRD ISSUE IS IN REGARD TO THE NAVIGATION SYSTEM SHOWING INACCURATE SPEED LIMITS. I NOTICED THIS PROBLEM HAD BEEN REPORTED AS EARLY AS FEBRUARY 2019. I HAVE HAD THIS VEHICLE SINCE MAY 31, 2019.