2019 Subaru Outback

The contact owns a 2019 Subaru Outback. The contact stated that the air bag warning light was illuminated. The computer control system showed low tire pressures. While the passenger’s seat was occupied, there was an abnormal dinging sound detected. The message that the seat not activated message was displayed. The contact stated that the battery drained, and the vehicle failed to start. The starting system had drained the battery. The contact had Triple AAA check the vehicle, and the DCM made an abnormal popping sound. The ABS, radio, and CD warning lights were flashing. The transmission, GPS, and undercarriage messages were illuminated. The computer screen had burned out and was inoperable. The contact stated while driving 60-65 MPH, the vehicle abruptly stopped without driver input. The steering wheel became inoperable and was uncontrollable. The vehicle was taken to the local dealer, where it was diagnosed and determined that the DCM needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 55,000. The VIN was not available.

The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the control panel failed to function as intended. The contact stated that the control panel independently blinked on and off. Additionally, the contact stated that there were bubbles on the outer surface around the control panel. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that in March 2024, the control panel was replaced due to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,500.

Infotainment unit failed. Battery died and was replaced with a larger capacity battery. Shortly after, the infotainment head unit became inoperable with ghosting of buttons. Then, the car would not hold a charge again and a bypass box for the digital communication center is being installed today under a recall. The ghosting/inoperable infotainment center remains non-functional and is apparently a separate issue? It randomly beeps and selects buttons, which is distracting. Unit has to be shut off to avoid this.

Battery goes dead after not using car for 4 days. Subaru said the battery that came with the car was not strong enough. There was a lawsuit, but i missed the date to buy a new battery. I bought a strong battery, but problem happed again. Based on many forum messages, there is a parasitic battery drain while car is off. Problem is tied to Starlink Fuse. Also saw a new lawsuit on the fact that Starlink is trying to connect to 3G network, which no longer exists. Subaru is not fixing this problem. Google Subaru 2019 Starlink battery, it is all over the place.

DCM battery drain and bad head unit display. The class action law suit does not cover the fix for the battery drain problem. Just a new battery. My is the battery continues to drain. I cannot afford to replace the problem DCM. I had to pull that fuse as a fix. I now do not have fro t speakers or Bluetooth. My CarPlay maps no longer tell me where I need to turn. Causing me to looks at the display more frequently. This is not good in busy areas. The other issue is with the head unit. When it gets warm and humid, the display doesn’t work. It clicks all over causing issues with CarPlay, Bluetooth and the radio. This is due to moisture getting in the display. Again causing problems and distractions. This will cause accidents if it hasn’t already. There are a lot of complaints out there for this as well as the DCM battery drain.

Head unit delaminating after Data Control Module repair in 2023. Head unit is entirely inoperable and poses a safety risk to driver by turning radio on and off, switching stations, raising and lowering volume level, and affecting the eyesight periodically. Head unit can be turned off after multiple attempts, however powers back up on its own continuing the previously mentioned issues.