2019 Subaru Outback

BATTERY COMPLETELY DISCHARGED AFTER SEVERAL DAYS OF NOT USING VEHICLE, THIS HAPPENED ON SEVERAL OCCASIONS DURING FIRST YEAR OF OWNERSHIP. INITIALLY WE THOUGHT IT WAS RELATED TO LEAVING THE KEY IN OR NEAR THE VEHICLE, OR THE AUTO CLOSE BACK HATCH NOT COMPLETELY CLOSING DUE TO MAT OBSTRUCTION. AFTER BEING STRANDED SEVERAL TIMES AND ALMOST MISSING A FLIGHT WE PURCHASED A BATTERY STARTER. IT WAS IRONIC AND A LITTLE HUMBLING TO HAVE TO CARRY A BATTERY STARTER AROUND WITH YOU IN A BRAND NEW CAR SO YOU WOULDN'T GET STRANDED SOMEWHERE - ESPECIALLY A VEHICLE MARKETED TO ADVENTUROUS FOLKS WHO PARK AT REMOTE TRAILHEADS. I EVENTUALLY PURCHASED A NEW HIGHER AMP BATTERY WHICH HAS LARGER MITIGATED THE ISSUE, BUT I STILL PERIODICALLY CHARGE THE NEW BATTERY AS ADDITIONAL INSURANCE. I MEASURED A PARASITIC DISCHARGE RATE OF ~114 MA WHICH IS ABOVE BASELINE OF 50 MA CITED BY SOME, BUT BELOW 150 MA THRESHOLD MENTIONED BY OTHERS. SUBARU (BOTH DEALERSHIP AND CUSTOMER SERVICE) WERE MADE AWARE OF THE ISSUE BUT DIDN'T OFFER TO DIAGNOSE OR REMEDY, ATTRIBUTING THE ISSUE TO NOT DRIVING THE VEHICLE OFTEN ENOUGH IN COMBINATION WITH SUGGESTION WE PURCHASE A BETTER BATTERY GIVEN OUR DRIVING HABITS. SO WE HAVE A VEHICLE WITH A RELATIVELY HIGH PARASITIC DRAIN RATE THAT COMES WITH A UNDER SIZED BATTERY, LEAVING THE CUSTOMER TO WONDER WHAT IS GOING ON AND CREATING POTENTIAL SAFETY ISSUES IN TERMS OF NON-STARTING VEHICLE. *TR

THE CAR BATTERY KEEPS DYING AFTER BEING PARKED FOR ONLY A FEW DAYS. THE 2019 OUTBACK HAS ONLY 10,000 MILES ON IT. WE'VE DOUBLE AND TRIPLE CHECKED TO MAKE SURE THAT NO INTERIOR LIGHTS OR OTHER ELECTRICAL EQUIPMENT ARE LEFT ON WHEN PARKED, AND THAT NO DOORS ARE LEFT AJAR. WE'VE HAD TO JUMP START IT EACH TIME. THIS DEAD BATTERY PROBLEM IS APPARENTLY NOT UNCOMMON FOR 2016-2020 OUTBACKS AND THE CAUSE IS UNKNOWN. SUBARU HAS NO SOLUTION FOR IT OTHER THAN TO REPLACE THE BATTERY AS A TEMPORARY FIX. *TR

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT ON THE MULTIPLE OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMP STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BEARDMORE SUBARU (410 FORT CROOK RD N, BELLEVUE, NE 68005) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BATTERY. THE CONTACT HAD THE BATTERY REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

IN JANUARY, 2020, MY 2019 SUBARU OUTBACK FAILED TO START BECAUSE THE BATTERY WAS DEAD. IT DID START WITH A JUMP BUT HAD A DEAD BATTERY THE NEXT TIME I WANTED TO USE IT. I HAD THE OUTBACK TOWED TO THE NEAREST DEALER OVER 100 MILES AWAY. THEY OFFERED NO HELP, TELLING ME THE PROBLEM WAS BATTERY DRAINAGE FROM THE REMOTE STARTER I HAD INSTALLED. SO, I DROVE HOME AND THEN ANOTHER 100 MILES IN THE OPPOSITE DIRECTION TO HAVE THE STARTER CHECKED. THE TECHNICIAN TOLD ME THE REMOTE STARTER WAS WITHIN ACCEPTABLE RANGE.I MANAGED TO GET THROUGH THE WINTER WITH A BATTERY MAINTAINER. THE OUTBACK WAS FINE ONCE THE WEATHER WARMED UP THIS SPRING. THEN IN MAY, 2020, I AGAIN HAD PROBLEMS. THE HATCH DID NOT OPEN, MADE CLICKING NOISES, AND BEEPED WHEN I WOULD DRIVE THE OUTBACK. THIS PROBLEM AFTER HAVING TO JUMP START THE OUTBACK BECAUSE THE BATTERY WOULD AGAIN BE DEAD. NOT FUN, WHEN I WOULD HAVE TO CALL FOR HELP TO GET HOME FROM GROCERY SHOPPING. MY FRIEND SUGGESTED BUYING A NEW BATTERY WITH MORE CRANKING POWER, WHICH I DID. NOW, THE OUTBACK IS WORKING FINE. WILL IT LAST??? THEN WHEN CONTACTING SUBARU OF AMERICA TO SEE IF I COULD GET SOME REIMBURSEMENT FOR THE BATTERY, THE REPRESENTATIVE TOLD ME THERE WAS A RECALL ON MY OUTBACK DUE TO FUEL PUMP PROBLEMS. I HAVE NOT RECEIVED A NOTIFICATION. *TR

MY CAR WOULD NOT START (TODAY, O5/14/2020), I HAD TO CALL ROAD ASSIST, AND PERSON WHO JUMP STARTED MY CAR TOLD ME THAT THERE IS A PROBLEM WITH THIS PARTICULAR MODEL, SUBARU OUTBACK 2019, FOR EXAMPLE TODAY HE HAD TO JUMP START 3 CARS EXACTLY LIKE MINE (SUBARU OUTBACK 2019). HE TOLD THAT BATTERY SHOULD NOT GO BAD THIS FAST, THAT SOMETHING IS DRAINING IT AND I SHOULD SCHEDULE APPOINTMENT WITH DEALERSHIP ASAP TO FIX THE ONGOING PROBLEM TO AVOID FUTURE HARDSHIP. I HAVE 9800 MILES ON MY CAR. *TR

MY CAR SAT AT HOME FOR 2 DAYS. I THEN DROVE 5 MILES AND PARKED FOR 2 HOURS IN A RESTAURANT PARKING LOT. AFTER 2 HOURS OF SITTING IN THE PARKING LOT, THE CAR WOULD NOT START. THE BATTERY HAD DRAINED AND I HAD TO CALL A FAMILY MEMBER TO JUMPER CABLE THE CAR TO GET IT STARTED. I WAS SO DISTRESSED THAT I WAS GOING TO HAVE A NEW BATTERY INSTALLED AT MY EXPENSE. I THEN READ ABOUT OTHER PEOPLE EXPERIENCING THIS SAME PROBLEM. I AM REALLY NERVOUS ABOUT DRIVING ANYWHERE AND HAVING THIS HAPPEN AGAIN. THE CAR HAS 32,000 MILES ON IT.

MY VEHICLE HAS UNDER 3000 MILES AND HAS HAD A FREQUENT PROBLEM WITH THE BATTERY DYING. THE BATTERY HAS ALREADY BEEN REPLACED TWICE; ONCE WITH AN INTERSTATE BATTERY FROM COSTCO AND ONCE WITH AN ODYSSEY BATTERY FROM BATTERYMART.COM. I CONTINUE TO HAVE PROBLEMS WITHT HE BATTERY DYING. THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP FOR INSPECTION AND NOTHING COULD BE FOUND WRONG.