2019 Subaru Outback

Rear tailgate fails to open consistently making it impossible to enter or exit the vehicle from the rear, through the rear tail gate door (the 5th door). Nine times we have brought vehicle back to authorized Subaru dealerships over the last two years of ownership in Hanover Ma-Planet Subaru; San Francisco -Serramonte Subaru and lastly in San Diego- Kearny Mesa. The rear tail gate does not open consistently while pressing the open button on either of the key fobs or from trying the driver's side interior release button or while attempting to use the hatch release button at the exterior rear of the vehicle. Many times we have tried all three standard methods to open the rear tail gate but with no success making this rear tail gate feature on this mid size SUV useless. This problem has been verified at Planet Subaru, Hanover, Ma and at Serramonte Subaru S.F. Could not duplicate it at our last appointment in Kearny Mesa San Diego in 2022 but it still continues to be a real problem. On multiple occasions, the car battery had been inadvertently drained because the rear tail gate did not close completely and the dash warning light confirmed this to be the case. Subaru adjusted the closing mechanism/replaced it and this seems to have solved the closure issue but not the opening function of the tailgate. The problem surfaced soon after our initial purchase of vehicle in July of 2020. Car is available for inspection.

The battery has gone dead 4 (four) times. The dealer checked it twice and said nothing was wrong with it. We have had to replace the battery ($178.07) but it also went dead. Three times, the car was in our garage, had been driven within a couple of days and the keys were not left in the car. Once it died when I had driven to the next town and had popped into a store for not more than 10 minutes and my husband had to leave work to come jump the car. We have found out that this is a persistent problem with some Subaru models and we feel the dealer did not disclose this. We now have to keep the car on a trickle charger ($74.18) and have to remember to disconnect when we leave and reconnect when we get back. Also, the passenger window cannot be lowered from the driver's side and the dealer didn't even look at it.

My 2019 Subaru Outback has electrical battery and key fob issues. Generally I drive this vehicle daily and the car battery is alright. We go to visit our children and I park in a airport parking lot for about a week and when we return the battery is either dead or indicates needs charge. The key fob does not operate and have to resort to actual key. Vehicle indicates key fob battery needs replacement. Went to dealer and key fob batteries replaced under warranty. Just a few months later key fob not working and got message to replace batteries. Have Subaru Starlink and would not open vehicle doors. I am 77 years old and find this to be difficult to manage. Have replaced key fob batteries multiple times. Vehicle battery not holding charge if vehicle not driven for a week or more to say the least is frustrating. These problems having been occurring from the time we purchased this vehicle.

I purchased this car in 2019 and I have brought into into the dealership because it keeps dying and I have to jump it. It will die several times a day and this has been a consistent problem since I purchased the car. I have made the dealership aware and they have inspected the car 4 times and I am always told that there is no issue that they can find with the car.

Bought car November 2019. New battery April 2020. Losing charge February 2021 got another battery. Reliable Subaru, Springfield, MO recommended trickle charge every night. Car losing charge June 2021. Reliable Subaru put in new battery. Again recommended trickle charge every night. August 2021 car dead and would not start. Reliable Subaru towed in and put in another new battery. December 2021 car was not started in four days and was dead, had to be jumped. 1/17/22 within four hours of drop off, Auto Nation West, Golden, CO determines the DCM unit which is connected to the Starlink system was,in fact, a parasitic drain. It is drawing more than it should. Fixed 1/20/2022 2/1/22 parked car n garage at 8:33 pm. Returned to vehicle at approximately 7:30 pm on 2/4/22. The key fob produced no response from the car. The car was dead— no lights, nothing. Called roadside assistance. The car was jumped the following morning.