2019 Subaru Outback

The head unit of the vehicle is experiencing delamination which is causing "phantom inputs" where the screen registers touches on without any user input. This causes constant audio sound effects to be played which causes driver distraction. The only way to resolve this is to turn off the head unit completely. The delamination also causes "bubbles" to appear on the touch screen interface which renders the backup camera near inoperable due to the video from the backup camera being obstructed; this effect is further compounded in sunny conditions since the "bubbles" exacerbate the glare. Subaru is aware of the problem and has issued a warranty for the 2018 model year vehicles as outlined in Service Bulletin 15-263-20. However, Subaru has failed to correct the problem in subsequent model years.

Power Rear lift gate does not work on a consistent basis. It will work normally for several days, then without warning, not work. Will not work with remote or interior opening mechanism. Only the manual release in the rear will unlatch the rear gate, which is quite heavy to lift and not designed to be done so in a manual fashion. Unable to duplicate issue at Subaru dealer. Obviously, this is a know issue after reviewing similar complaints here.

MY19 Subaru Outback 3.6R. Battery died after being a vacation for about one week. Replaced with a brand new battery. About one month later went on vacation again for about 4-5 days, the battery was again completely dead. The car has an issue in which it is draining the battery when parked - this could result in unexpected failure of critical vehicle electrical systems due to operating in a low voltage state or potentially leave someone stranded. A new vehicle like this should not be draining a new car battery because it is not being ran for a 7 day period. Subaru needs to issue a recall to fix this battery draining issue.

Replaced battery 3 months ago due to battery dying repeatedly after vehicle would sit for a short amount of time. Old battery was less than 2 years old. Problem has persisted even with the new battery. This issue risks leaving me stranded anywhere I park the car, including in the middle of the highway if the car were to die there. Looking online this appears to be a common issue with this model and other owners have reported a parasitic drain from the circuit containing the Starlink/DCM module (I have not confirmed this myself).

I own a 2019 Subaru Outback. In the past month, the battery drained in <15min while the car was turned off and locked (happened twice during a quick lunch and a grocery run). Dick Hannah Subaru Vancouver has diagnosed a chip malfuction (the chip keeps running while car is off and drains the battery). Autozone has verified independently that the battery itself is perfectly fine. It happened again while I was out hiking this past weekend and I almost got stuck in the wilderness which can be very dangerous. AND, I couldn't start it the next morning either! What is worse, Subaru of America has no ETA of the replacement chip due to shortage. So far, Subaru of America has not approved my request for free repair, free loaner vehicle, and extended warranty, despite multiple phone calls. I am extremely upset about their level of customer service and willingness to acknowledge the issue. In my opinion, there should be a recall as this can put consumers in a dangerous situation of being stuck somewhere.

Display screen for radio, navigation, status has failed and is flashing on/off. Radio, navigation and other functions are not operable. First occurred in Fall 2022, dealer examined and diagnosed in Jan 2023. Repair replacement parts are indefinitely unavailable. There is not a committed schedule to repair/replace. This appears to be a widespread problem/defect with no known schedule to deliver parts for repair. The result is a vehicle that is dangerous to drive at night with flashing lights at this display panel. I write about this to add to the field of data and information about this problem with this model vehicle. Any assistance in expediting manufacturers attention to this is appreciated