2018 Subaru Outback

WINDSHIELD CRACKED A SECOND TIME JUST A FEW MONTHS AFTER THE NEW WINDSHIELD WAS REPLACED. THE PEBBLE THAT HIT THE WINDSHIELD WASN'T LARGE ON EITHER OCCASION. THE DEALERSHIP CHARGES A LARGE FEE TO CALIBRATE THE EYE SIGHT FEATURE AND THAT CAN ONLY BE DONE AT A DEALERSHIP SO WE CAN'T GET A BETTER/STRONGER WINDSHIELD ANYWHERE ELSE NOR PURCHASE A COMPETITIVELY PRICED ONE. IT FEELS LIKE SUBARU IS MAKING GOOD MONEY OFF OF DEFECTIVE WEAK WINDSHIELDS. IN MY PREVIOUS CAR, A MAZDA 3, I DROVE FOR 12 YEARS WITHOUT A SINGLE CRACK. IN A NEW SUBARU, IT'S HAPPENED TWICE WITHIN A YEAR. BOTH TIMES I WAS DRIVING HIGHWAY SPEEDS BETWEEN 65-70 MPH. BOTH ROCKS WHERE SMALL. THE FIRST TIME WAS BETWEEN CITIES DRIVING BACK FROM LUBBOCK TO DALLAS WHEN A TRUCK SLOWED TO THE RIGHT FOR ME TO PASS. THE 2ND TIME WAS WHILE DRIVING IN RUSH HOUR TRAFFIC ON THE TOLLWAY IN A MIDDLE LANE.

AROUND JANUARY THIS YEAR MY WINDSHIELD CRACKED AS SOON AS I GOT OUT FROM THE GARAGE(64 DREGREES) TO THE DRIVEWAY(39 DEGREES). I WENT TO THE LOCAL DEALER AND THE SERVICE ADVISOR RUN A BALL AROUND THE GLASS CRACK AND SUDDENLY STOPPED AND FORCEFULLY PUSHED AGAINST THE PEN AGAINST THE GLASS AND SAID THAT WAS AN IMPACT. I LOOKED AT THE AREA OF THE GLASS IMPACT BUT ALL I SAW WAS THE DENT THAT THE PEN LEFT. THE DEALER REFUSED TO REPLACE THE GLASS DUE TO AN IMPACT AND REFERRED TO MY AUTO INSURANCE. I PUT A CLAIM AND PAID MY $500 DEDUCTIBLE TO REPLACE THE WINDSHIELD. IN RETROSPECTIVE I KNEW IT WAS NO IMPACT AND WHEN I TOOK THE CAR TO THE DEALER THEY DID NOT HAVE THE INTENTION ON HELPING ME.

THE WINDSHIELD ON MY SUBARU OUTBACK LIMITED 2018 THAT I JUST BOUGHT ON JUNE 15, 2018 SUDDENLY CRACKED WHILE DRIVING HOME ON INTERSTATE 80 FROM OMAHA, NE TO ATLANTIC, IA WITH MY MOM ON NOVEMBER 10, 2018. THE CRACK STARTED ON THE BOTTOM HALF OF THE PASSENGER'S SIDE AND CONTINUED STRAIGHT UPWARD UNTIL IT REACHED ABOUT HALF THE LENGTH OF THE WINDSHIELD. I CONTACTED SUBARU AND IT SAID THE WINDSHIELD WAS NOT COVERED IN THE POLICY SO I HAD TO PAY FOR IT MYSELF OR HAVE MY CAR INSURANCE PAY. I ENDED UP GETTING THE WINDSHIELD REPLACED BY DETER MOTORS IN ATLANTIC IA ON NOVEMBER 23, 2018. THEN ON AUGUST 25, 2019 WHILE DRIVING TO DES MOINES, IA ON INTERSTATE 80 WITH MY THEN FIANCEE, MOM, AND SISTER, THE WINDSHIELD SUDDENLY CRACKED AGAIN FOR NO APPARENT REASON. THIS CRACK STARTED AT THE BOTTOM OF THE WINDSHIELD ON THE BOTTOM AND CONTINUED UPWARD ABOUT 7 INCHES AT FIRST. THE CRACK HAS SINCE GROWN IN SIZE AND LENGTH. I CONTACTED SUBARU AGAIN AND WAS GIVING THE SAME ANSWER IN THAT THEY DON'T COVER WINDSHIELDS. I HAVE YET TO BE FIXED AS I WAS QUITE FRUSTRATED WITH TWO CRACKED WINDSHIELDS IN LESS THAN ONE YEAR. I STARTED TO LOOK ONLINE TO SEE IF OTHER SUBARU OWNERS WERE HAVING SIMILAR ISSUES AND FOUND THAT YES, MANY ARE ALSO EXPERIENCING CRACKED WINDSHIELDS FOR NO APPARENT AND/OR OBVIOUS REASONS. I DO WANT TO GET THE WINDSHIELD REPLACED BUT AM WORRIED THAT IT'LL JUST CRACK AGAIN. I DO HAVE RECORD OF THE FIRST WINDSHIELD REPLACEMENT FROM DETER MOTORS. I ALSO HAVE PICTURES OF THE 2ND CRACK AND WILL BE MORE THAN HAPPY TO PROVIDE THEM.

WINDSHIELD CRACKED FOR NO REASON KNOWN - I MY VEHICLE WAS PARKED IN THE GARAGE UPON GETTING INTO MY VEHICLE TO FOLLLOWING MORNING I NOTICED A CRACK THAT GROW SIGNIFICANTLY WITHIN A DAY HAD TO HAVE IT REPLACED A FEW MONTHS AFTER PURCHASING FUEL CAPACITY DOES NOT REGISTER CORRECTLY - I DID HAVE THE RECALL DONE BUT IT STILL DOES NOT WORK PROPERLY

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. WHILE DRIVING RADIO: SOUND VOLUME GOES HIGH & LOW OR DROPS SOUND OR WHEN CHOOSING A STATION FROM PROGRAMMED RADIO BUTTONS CHANNELS BEGIN TO CYCLE RAPIDLY THROUGH EACH PROGRAMMED CHANNEL AND REPEATS CYCLE UNTIL I CAN MANAGE TO POWER OFF THE RADIO & TAKES UP TO 5 TIMES TO PRESS RADIO POWER BUTTON TO POWER OFF CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO POWER OFF THE RADIO IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. STEERING: WHILE DRIVING FEELS LIKE HIGH WINDS/HYDROPLANING AS CAR SWAYS IN LANE & OUT OF LANE WITH NO RAIN & NO HIGH WIND CONDITIONS CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO CONTROL STEERING TO STAY IN LANE IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: WHILE DRIVING IN EMERGENCY MANEUVERS SEVERE DELAY IN ACCELERATION WHEN PEDAL IS TO THE FLOOR CAUSING NEAR COLLISION SITUATIONS, DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO AVOID A COLLISION IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: RPM EXTREMELY HIGH ON ACCELERATION AS IF I AM IN LOW GEAR & MANUAL PADDLE NEVER WAS TOUCHED CAUSING DISTRACTION, CONFUSION, AND INABILITY TO CONTROL INTENDED SPEED OF VEHICLE CAUSING DANGEROUS DRIVING CONDITIONS.

SUBARU OUTBACK 2008 PULLS TO THE LEFT OR RIGHT BY ITSELF INTERMITTENTLY. WHEN IT HAPPENS, CAR SPEED IS ALWAYS > 45 MPH AND THE ISSUE IS THE MOST OBVIOUS ON HIGHWAYS WITH A SPEED > 60 MPH. IT FEELS LIKE THE STEERING HAS ITS OWN IDEA. SOMETIMES WHEN I WANT TO CURVE TO THE RIGHT, THE STEERING TURNS BY ITSELF TO THE RIGHT AND SOMETIMES EVEN STAYS THERE. SOMETIMES WHEN I DON'T WANT TO TURN, IT TURNS. THIS IS NOT RELATED TO LANE ASSISTANCE. THE FEATURE IS TURNED OFF AND THE ISSUE HAPPENS WHEN I DRIVE IN THE LANE. I STRONGLY FEEL UNSAFE AND A BIT NERVOUS DRIVING ON THE HIGHWAY RECENTLY. AT THE HIGH SPEED, A SLIGHT TURN MAY LEAD TO SERIOUS CONSEQUENCES. HOPE SUBARU COULD SOLVE THE ISSUE. A GOOGLE SEARCH TODAY SHOWED THAT MANY OTHER OWNERS OF THE SAME MODEL ARE EXPERIENCING THE SAME, POTENTIALLY DAMAGING ISSUE.