2018 Subaru Outback

OVER THE LAST 6 MONTHS I HAVE GOTTEN 6 ROCK CHIPS THAT HAVE COME FROM DRIVING ON GROUND ROADS AT SPEED OF NO MORE THAN 40 MPH SOME WERE FROM BUGS OR DIRT CLODS. ONE CHIP HAS RESULTED IN A BREAK GOING UP THE MIDDLE OF THE WINDOW AND WILL SOON BE IN THE EYESIGHT SYSTEM. THE CRACK HAPPENED WHILE SITTING IN A SHELTERED PARKING LOT DURING A WARM 75 DEGREE DAY. *TR

MY RELATIVELY NEW SUBARU FAILED TO START, AND HAD NO ELECTRICAL POWER AT ALL. THE OEM BATTERY WOULD NOT CHARGE WITH A HOME CHARGER, BUT WAS ABLE TO START WITH A JUMP FROM AAA. AT SUBARU OF BEND, THEY STATED THE BATTERY HAD NOT FAILED, BUT THAT SUBARU'S ARE PROGRAMMED NOT TO CHARGE THE BATTERY BELOW 40 MPH. THEY INSTALLED A SOFTWARE CHANGE THAT REMOVED THAT "FEATURE" SINCE WE USE THE VEHICLE PRIMARILY, BUT NOT EXCLUSIVELY, FOR AROUND TOWN DRIVING. THIS NON-CHARGING IS A SAFETY ISSUE SINCE THE FAILURE TO START OCCURRED WITHOUT WARNING, NOR WOULD ANY REASONABLE PERSON EXPECT A CAR NOT TO CHARGE THE BATTERY WHEN DRIVING PREDOMINATELY ON LOCAL TRIPS. THERE WAS NO WARNING OF THIS "FEATURE" AND IF THE CAR FAILED TO START IN A REMOTE LOCATION, THIS COULD BE A SAFETY ISSUE. WE DO DRIVE THE VEHICLE TO TRAILHEADS IN THE NATIONAL FOREST AND WILDERNESS AREA'S, AND SUBARU ADVERTISES ITS PRODUCTS, SUCH AS THE OUTBACK, AND BEING SUITABLE FOR BACK ROADS DRIVING. *TR

THIS MODEL HAS SEVERE BATTERY DRAIN ISSUES. I HAVE HAD TO REPEATEDLY JUMP OR CHARGE THE BATTERY AFTER JUST A SHORT PERIOD OF THE LIFT GATE OR SIDE DOORS BEING OPEN. THE LIGHTS ARE TURNED OFF BUT THEY STILL DRAIN THE BATTERY. THIS IS UNACCEPTABLE IN AN "OUTDOOR" VEHICLE. YOU CANNOT TAILGATE, USE THE LIFT GATE TO MAKE A TENT, KEEPS DOORS OPEN WHEN UNLOADING. SUBARU GIVES YOU AN UNDER-POWERED CHEAP BATTERY AND HAS THE DRAIN ISSUE. I CANNOT USE THE CAR AS MARKETED. I FINALLY GOT FED UP WITH THE ISSUE SO FAR AND PURCHASED MY OWN LARGER BATTERY. SOA HAS AGREED TO PAY FOR THIS, BUT THE UNDERLYING ISSUE NEEDS TO BE CORRECTED. I SUSPECT ON THE LIFT GATE THERE IS POWER CONTINUALLY FLOWING TO IT WHEN OPEN SO IT IS READY TO CLOSE WHEN YOU PUSH THE CLOSE BUTTON. THIS NEED A KILL SWITCH. MY BEHAVIOR WITH THIS CAR IS NO DIFFERENT THAN OTHER CARS IN THE PAST AND THEIR BATTERIES DID NOT DIE. THIS IS NOT USER ERROR, BUT A BAD DESIGN. THE WEB IS FULL OF SIMILARLY FRUSTRATED OWNERS. I'LL PUT THE LAST DATE I HAD TO CALL AAA, BUT THIS HAS HAPPENED REPEATEDLY SINCE I HAVE OWNED IT. EVEN AN HOUR OF THE LIFT GATE OPEN SEEMS TO SEVERELY DRAIN THE BATTERY. MY PARENTS HAVE A 2016 AND I DON'T THINK THEY HAVE THIS ISSUE? THIS IS A SAFETY ISSUE IF YOU GET STUCK SOMEWHERE IN THE WILD WITH A DEAD CAR. *TR

CAR WAS SITTING IN DRIVEWAY FOR ONE WEEK. DROVE MY CAR,CITY STREET, TURNED ON AIR CONDITIONER, WINDSHIELD STARTED CRACKING OUT OF NOWHERE, FROM MIDDLE OF PASSENGER SIDE, THE CRACK TURNED UP HALFWAY AND STOPPED HALFWAY THROUGH WINDSHIELD. NOTHING HIT THE WINDOW. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS A POINT OF IMPACT. THE DEALER TOOK A PUSHPIN AND PUSHED IT INTO THE WINDSHIELD TO SHOW ME. I ARGUED THAT SEVERAL PEOPLE HAVE HAD THIS SAME PROBLEM WITH THIS MODEL AND DEALER SAID THAT IT IS NOT COVERED UNDER MY WARRANTY. I ARGUED THAT NOTHING HIT MY WINDSHIELD AND THEY SAID THAT SOMETHING DID. *TR

WINDSHIELD CRACK UNDER WIPERS ON PASSENGER SIDE. CAR WAS PARKED IN DRIVEWAY FOR 2 DAYS. UNDER STAY IN PLACE ORDERS. 2 CRACKS ABOUT 1 INCH APART, NO SIGN OF IMPACT. CRACK BECAME A LONG LINE INTO THE DRIVER VIEW. WHILE DRIVING FOR 1/2 MILE. CALLED SUBARU AND MENTIONED THAT NOTHING HIT CAR. THEY SAID NO PROBLEMS WITH WINDSHIELDS HAVE BEEN RECORDED.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER 2 MONTHS OF OWNING THE VEHICLE THE WINDSHIELD CRACKED. ADDITIONALLY, THE PASSENGER'S SIDE FRONT WINDOW WAS ALSO CRACKER. THE PASSENGER'S SIDE WINDOW AND WINDSHIELD WERE REPLACED WERE REPLACED BY INTERNATIONAL AUTOS ORLAND PARK (8031 159TH ST, TINLEY PARK, IL 60477). THE CONTACT STATED THAT FOUR MONTHS LATER, THE WINDSHIELD WAS CRACKED AGAIN. THE MANUFACTURER WAS CONTACTED AND AUTHORIZED THE REPLACEMENT OF THE WINDSHIELD A SECOND TIME. THE CONTACT STATED THAT SIX MONTHS LATER, THE PASSENGER'S SIDE WINDOW AND WINDSHIELD WERE AGAIN CRACKED. THE MANUFACTURER WAS NOT CONTACTED AFTER THE LAST FAILURES. THE FAILURE MILEAGE WAS 5,000.