2018 SUBARU OUTBACK HAS HAS A CRACK IN WINDSHIELD IN FEB. AND AGAIN IN SEPT. 2020 I CONTACTED THE DEALER IN BOONE, N.C. AND WAS TOLD THEY DO NOT FIX THEM THERE AND WOULD HAVE TO SEND IT OUT FOR REPAIR AND THEY WOULD NEED IT FOR 3-4 DAYS. I COULD NOT WAIT THIS LONG SO TOOK IT TO SAFELITE GLASS IN BRISTOL, TN. I DO NOT KNOW HOW T…
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2018 SUBARU OUTBACK HAS HAS A CRACK IN WINDSHIELD IN FEB. AND AGAIN IN SEPT. 2020 I CONTACTED THE DEALER IN BOONE, N.C. AND WAS TOLD THEY DO NOT FIX THEM THERE AND WOULD HAVE TO SEND IT OUT FOR REPAIR AND THEY WOULD NEED IT FOR 3-4 DAYS. I COULD NOT WAIT THIS LONG SO TOOK IT TO SAFELITE GLASS IN BRISTOL, TN. I DO NOT KNOW HOW THIS HAPPENED AND JUST NOTICED IT ONE MORNING. ABOUT SEVEN MONTHS LATER THE SAME THING HAPPENED IN ALMOST THE EXACT SAME SPOT. THIS SEEMED VERY UNUSUAL TO ME AND I JUST SAW THAT THIS HAS BEEN AN ISSUE WITH 2017-2020 YEARS. THIS COST ME $500.00 FOR BOTH REPAIRS.
NHTSA ODI #11386491
2,000 miles · Dec 16, 2020
Forward Collision AvoidanceVisibility/wiper
THE WINDSHIELD CRACKED AND CRACK SPREAD ACROSS LINE OF SIGHT. MY CAR WAS ONLY TWO MONTHS OLD. I DROVE MY PREVIOUS CAR ON SAME ROUTE FOR 10 YEARS WITHOUT BROKEN WINDSHIELD
NHTSA ODI #11383839
46,050 miles · Dec 16, 2020
Visibility/wiper
II WAS PARKED AT A FRIENDS RESIDENCE FOR ABOUT FOUR HOURS. WHEN I LEFT AND WAS STILL ON HIS DRIVEWAY I SAW THAT MY WINDSHIELD HAD A CRACK IN IT FROM THE BOTTOM OF THE PASSENGER SIDE GOING UP ABOUT A THIRD OF THE WINDSHIELD AND CONTINUING TOWARDS THE DRIVERS SIDE ABOUT TEN INCHES. THERE HAD BEEN NO IMPACT WITH ANYTHING, THE CRACK…
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II WAS PARKED AT A FRIENDS RESIDENCE FOR ABOUT FOUR HOURS. WHEN I LEFT AND WAS STILL ON HIS DRIVEWAY I SAW THAT MY WINDSHIELD HAD A CRACK IN IT FROM THE BOTTOM OF THE PASSENGER SIDE GOING UP ABOUT A THIRD OF THE WINDSHIELD AND CONTINUING TOWARDS THE DRIVERS SIDE ABOUT TEN INCHES. THERE HAD BEEN NO IMPACT WITH ANYTHING, THE CRACK APPEARED ON IT'S OWN.
NHTSA ODI #11383701
37,000 miles · Dec 12, 2020
Visibility/wiper
THE WINDSHIELD CRACKED ON ITS OWN WITHOUT ANY SPECIFIC TRAUMA. I HAD IT REPLACED AT THE DEALERSHIP.
NHTSA ODI #11383147
22,000 miles · Dec 11, 2020
Visibility/wiper
WINDSHIELD CRACKED AT THE BASE OF THE PASSENGER SIDE. CRACK OCCURRED WHILE PARKED AFTER NO (OR NO NOTICEABLE) IMPACT. CRACK EXPANDED QUICKLY OVER SEVERAL DAYS. HIGHLY UNUSUAL.
NHTSA ODI #11383047
19,000 miles · Dec 8, 2020
Unknown Or OtherVisibility/wiper
JANUARY 27, 2020 I WAS DRIVING ABOUT 45 MPH ON NJ HWY 29 TO MY SON'S HOME. SMALL ROCK HIT WINDSHIELD AND MADE A SMALL CRACK, LESS THAN 1 INCH. I CALLED INSURANCE WHO WOULD SEND A MOBILE REPAIR TRUCK TO REPAIR IT ONSITE AT MY SON'S HOUSE. AS I WAS DRIVING, THE CRACK GETTING BIGGER. BY THE TIME I ARRIVED AT MY SON'S, 45 MI…
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JANUARY 27, 2020 I WAS DRIVING ABOUT 45 MPH ON NJ HWY 29 TO MY SON'S HOME. SMALL ROCK HIT WINDSHIELD AND MADE A SMALL CRACK, LESS THAN 1 INCH. I CALLED INSURANCE WHO WOULD SEND A MOBILE REPAIR TRUCK TO REPAIR IT ONSITE AT MY SON'S HOUSE. AS I WAS DRIVING, THE CRACK GETTING BIGGER. BY THE TIME I ARRIVED AT MY SON'S, 45 MINUTES LATER, THE CRACK WAS MORE THAN 7 INCHES LONG AND WIDENING AND GROWING HORIZONTALLY AND VERTICALLY. THE CRACK SO SO BIG. THE INSURANCE REP SAID MOBILE GLASS REPAIR COULD NOT REPAIR IT BECAUSE IT WAS SO BIG. I HAD TO BRING IT IN FOR A WINDSHIELD REPLACEMENT AND RECALIBRATION. I WAS TOLD NOT TO DRIVE THE CAR. WINDSHIELD WAS REPLACED ON JANUARY 29, 2020 AT SAFELITE AUTO GLASS IN EAST BRUNSWICK, NJ THE TOTAL COST FOR WINDSHIELD REPLACEMENT AND RECALIBRATION WAS $1,011.23.
NHTSA ODI #11378448
6,000 miles · Dec 7, 2020
Visibility/wiper
PURCHASED SUBARU IN 2019 AND NOT EVEN TWO WEEKS AFTER OWNING FOUND THE WINDOW HAD A CRACK STARTING FROM THE BOTTOM OF THE WINDSHIELD GOING UP AND THEN THE WIDTH OF THE WINDSHIELD. I DID NOT SEE OR HEAR ANY ITEMS THAT WOULD HAVE CRACKED MY WINDSHIELD AND WAS NOT DRIVING WHEN IT CRACKED IN MY DRIVEWAY.
NHTSA ODI #11378349
25,000 miles · Dec 2, 2020
Visibility/wiper
ON ROUTE 6 WAS TRAVELING BEHIND A TRUCK AND HAD ROAD DEBRIS THROWN AT THE WINDSHIELD CAUSING PUTTING AND ONE WITH SPIDER CRACKS RADIATING FROM IT.
NHTSA ODI #11377542
13,000 miles · Nov 28, 2020
Visibility/wiper
MY CAR WAS PURCHASED IN APRIL OF THIS YEAR. WITHIN THE FIRST FEW WEEKS A CRACK APPEARED ON THE TOP RIGHT OF THE WINDSHIELD. A COUPLE MONTHS LATER ANOTHER CRACK APPEARED IN THE BOTTOM MIDDLE OF MY WINDSHIELD. ADDITIONALLY, THERE IS A SMALL CRACK ON THE DRIVER SIDE MIDDLE OF THE WINDSHIELD. NONE OF THESE WERE CAUSED BY ANY OBJECTS…
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MY CAR WAS PURCHASED IN APRIL OF THIS YEAR. WITHIN THE FIRST FEW WEEKS A CRACK APPEARED ON THE TOP RIGHT OF THE WINDSHIELD. A COUPLE MONTHS LATER ANOTHER CRACK APPEARED IN THE BOTTOM MIDDLE OF MY WINDSHIELD. ADDITIONALLY, THERE IS A SMALL CRACK ON THE DRIVER SIDE MIDDLE OF THE WINDSHIELD. NONE OF THESE WERE CAUSED BY ANY OBJECTS THAT I OBSERVED HITTING THE WINDSHIELD, BUT MAYBE A SMALLER ROCK HIT THE WINDSHIELD AT SOME POINT WHILE DRIVING DOWN THE HIGHWAY.
NHTSA ODI #11376870
15,000 miles · Nov 28, 2020
Visibility/wiper
MY 2018 SUBARU OUTBACK WINDSHIELD CRACKED AFTER A FEW MONTHS OF LIMITED USE. I DID NOT HIT ANYTHING, NOR DID ANYTHING HIT THE WINDSHIELD. AS OF LATE, OTHER CRACKS HAVE STARTED TO FORM AND GROW ACROSS THE WINDSHIELD. THEY ARE SO SEVERE, THAT I MUST REPLACE THE ENTIRE GLASS AS IT WILL NOT PASS INSPECTION OTHERWISE. I HAVE HEARD OT…
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MY 2018 SUBARU OUTBACK WINDSHIELD CRACKED AFTER A FEW MONTHS OF LIMITED USE. I DID NOT HIT ANYTHING, NOR DID ANYTHING HIT THE WINDSHIELD. AS OF LATE, OTHER CRACKS HAVE STARTED TO FORM AND GROW ACROSS THE WINDSHIELD. THEY ARE SO SEVERE, THAT I MUST REPLACE THE ENTIRE GLASS AS IT WILL NOT PASS INSPECTION OTHERWISE. I HAVE HEARD OTHER CLAIMS FROM SUBARU OWNERS AND WISH THAT THE MANUFACTURER WOULD FINALLY RECALL THE FAULTY PRODUCT AND SUPPLY US WITH A QUALITY PRODUCT LIKE THEY'RE SUPPOSED TO DO.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Failure to display the rearview image while backing up increases the risk of crash.
Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence & remedy
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Fuel System, Gasoline
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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