THE WINDSHIELD OF THIS 2018 SUBARU OUTBACK HAS FRACTURED THREE TIMES IN LESS THAN THREE YEARS OF OWNERSHIP. IN ALL THREE INSTANCES, THERE WAS NO KNOWN PROJECTILE THAT CAUSED IMPACTED THE VEHICLE TO CAUSE THE HAIRLINE CRACKS. THE WINDSHIELD APPEARS TO HAVE CRACKED ON ITS OWN. THE VEHICLE WAS ONLY DRIVEN ON PAVED ROADS AND HIGHW…
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THE WINDSHIELD OF THIS 2018 SUBARU OUTBACK HAS FRACTURED THREE TIMES IN LESS THAN THREE YEARS OF OWNERSHIP. IN ALL THREE INSTANCES, THERE WAS NO KNOWN PROJECTILE THAT CAUSED IMPACTED THE VEHICLE TO CAUSE THE HAIRLINE CRACKS. THE WINDSHIELD APPEARS TO HAVE CRACKED ON ITS OWN. THE VEHICLE WAS ONLY DRIVEN ON PAVED ROADS AND HIGHWAYS, WITH NO UNUSUAL OR OFF-ROAD DRIVING PRECEDING THE INCIDENTS. THIS VEHICLE WAS PURCHASED NEW IN 2018 AND BOTH REPLACEMENT WINDSHIELDS WERE PURCHASED AT A LOCAL SUBARU DEALERSHIP WITH SUBARU OEM GLASS. EACH REPLACEMENT HAS COST ROUGHLY $500 USD PLUS THE EYESIGHT RECALIBRATION COSTS. TOTAL REPLACEMENT COSTS HAVE TOTALED ROUGHLY $3,000 USD.
NHTSA ODI #11398313
Mileage unknown · Feb 23, 2021
Visibility/wiper
WINDSHIELD CRACKED TWICE IN THE LAST SIX MONTHS AFTER GETTING HIT BY SMALL PEBBLE WHILE DRIVING WITHIN SPEED LIMIT ON HIGHWAY.
NHTSA ODI #11397592
5,000 miles · Feb 19, 2021
Visibility/wiper
THE FRONT WINDSHIELD DEVELOPS CRACKS AND STAR CHIPS FOR NO APPARENT REASON. HAD IT REPAIRED WITH HANSON AUTO GLASS 3 DIFFERENT OCCASIONS IN THE 2 YEARS OF OWNERSHIP. ONLY ABLE TO FIND 2 OF 3 PICTURES OF REPAIR PAPERWORK.
NHTSA ODI #11397021
33,363 miles · Feb 17, 2021
Visibility/wiper
WELL IT WAS 25BELOW HERE AND MY WINDSHIELD CRACKED ON ITS OWN WHILE IN THE SCHOOLTEACHERS PARKING LOT.
NHTSA ODI #11396689
41,950 miles · Feb 8, 2021
Visibility/wiper
MY WIFE WAS DRIVING HER 2018 SUBARU OUTBACK ON THE HIGHWAY. IT WAS NOT A PARTICULARLY HOT OR COLD DAY. SHE HEARD A CRACKING SOUND, WHEN SHE STOPPED SHE NOTICED A 3 INCH CRACK IN HER WINDSHIELD. THE CRACK WAS LOCATED ABOUT HALFWAY UP THE WINDSHIELD AND ON THE PASSENGERS SIDE. OVER THE NEXT DAY THE CRACK GREW AND GREW IN SEVERAL D…
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MY WIFE WAS DRIVING HER 2018 SUBARU OUTBACK ON THE HIGHWAY. IT WAS NOT A PARTICULARLY HOT OR COLD DAY. SHE HEARD A CRACKING SOUND, WHEN SHE STOPPED SHE NOTICED A 3 INCH CRACK IN HER WINDSHIELD. THE CRACK WAS LOCATED ABOUT HALFWAY UP THE WINDSHIELD AND ON THE PASSENGERS SIDE. OVER THE NEXT DAY THE CRACK GREW AND GREW IN SEVERAL DIRECTIONS. MY WIFE TOOK THE CAR TO THE DEALER ON JAN 21, 2021 AND ASKED THEM ABOUT REPLACEMENT AND THEY TOLD HER THAT THEY DID NOT REPLACE WINDSHIELDS. IT WAS UNSAFE TO DRIVE SO I HAD TO HAVE THE WINDSHIELD REPLACED. THE COST WAS $1279.83.
NHTSA ODI #11395315
26,000 miles · Feb 3, 2021
Visibility/wiper
CRACK APPEARED IN RIGHT SIDE OF WINDSHIELD FOR NO REASON AS OUTBACK HAD BEEN SITTING PARKED THE DRIVEWAY FOR 5 DAYS. IT IS ABOUT 6' LONG FROM LEFT TO RIGHT THEN TURNS RIGHT OR DOWNWARD ABOUT 3'.
NHTSA ODI #11394477
41,700 miles · Jan 28, 2021
Visibility/wiper
MY WINDSHIELD JUST CRACKED. IT WAS NOT HIT BY A ROCK OR ROAD DEBRIS, NOR WAS INVOLVED IN AN ACCIDENT/CRASH. THE VEHICLE WAS IN MOTION, CRUISING ON A WELL-MAINTAINED ROAD FREE OF DEBRIS AND POTHOLES. THERE WERE NO VEHICLES IN FRONT OR AROUND MY VEHICLE. SPEED WAS ABOUT 45 MPH. THIS IS A COMMON PROBLEM WITH SUBARU CARS, AND SEEMS…
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MY WINDSHIELD JUST CRACKED. IT WAS NOT HIT BY A ROCK OR ROAD DEBRIS, NOR WAS INVOLVED IN AN ACCIDENT/CRASH. THE VEHICLE WAS IN MOTION, CRUISING ON A WELL-MAINTAINED ROAD FREE OF DEBRIS AND POTHOLES. THERE WERE NO VEHICLES IN FRONT OR AROUND MY VEHICLE. SPEED WAS ABOUT 45 MPH. THIS IS A COMMON PROBLEM WITH SUBARU CARS, AND SEEMS THAT THERE ARE OUT THERE INITIATIVES FOR A LAWSUIT AGAINST SUBARU.
NHTSA ODI #11390475
32,000 miles · Jan 26, 2021
Visibility/wiper
DRIVING VEHICLE SLOWLY OVER SPEED BUMP LEAVING AIR FORCE BASE. HEARD POPPING SOUND AT WINDSHIELD ON PASSENGER SIDE. DAY LATER HAD A LARGE CRACK IN WINDSHIELD. CRACK STARTED UNDER WINDSHIELD WIPER ON PASSENGER SIDE. SUBARU DEALERSHIP ADVISED WINDSHIELD CRACK NOT UNDER 3 YEAR/36000 MILE WARRANTY.
NHTSA ODI #11390060
34,418 miles · Jan 26, 2021
Visibility/wiper
FOR THE SECOND IN TIME LESS THAN A YEAR THE WINDSHIELD HAS CRACKED AS A RESULT OF MINOR ROAD DEBRIS. THE FIRST TIME SUBARU COVERED THE REPLACEMENT UNDER WARRANTY. I HAVE RECENTLY CONTACTED THEM ABOUT THIS INCIDENT AND I AM AWAITING A RESOLUTION. I AM AWARE OF THE PENDING CLASS ACTION LAWSUIT AGAINST SUBARU REGARDING DEFECTIVE WI…
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FOR THE SECOND IN TIME LESS THAN A YEAR THE WINDSHIELD HAS CRACKED AS A RESULT OF MINOR ROAD DEBRIS. THE FIRST TIME SUBARU COVERED THE REPLACEMENT UNDER WARRANTY. I HAVE RECENTLY CONTACTED THEM ABOUT THIS INCIDENT AND I AM AWAITING A RESOLUTION. I AM AWARE OF THE PENDING CLASS ACTION LAWSUIT AGAINST SUBARU REGARDING DEFECTIVE WINDSHIELD. AND I CAN SAY FROM EXPERIENCE IT IS COMPLETELY VALID. I HAVE NEVER OWNED A VEHICLE WITH SUCH A FRAGILE WINDSHIELD. IT IS DEFECTIVE AND DANGEROUS. PLEASE CONTACT IF YOU NEED ANY ADDITIONAL INFORMATION
NHTSA ODI #11389993
31,600 miles · Jan 5, 2021
Visibility/wiper
WHILE TRAVELING AT 70MPH ON A HIGHWAY, A ROCK STRUCK THE UPPER RIGHT CORNER OF THE WINDSHIELD FROM ANOTHER SUV IN THE LANE TO THE RIGHT OF OUR VEHICLE. THIS WAS A REPLACEMENT WINDSHIELD INSTALLED BY JACK MORRIS AUTO GLASS.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Failure to display the rearview image while backing up increases the risk of crash.
Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence & remedy
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Fuel System, Gasoline
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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