2018 Subaru Outback

I HAVE HAD 2 ROCK CHIP REPAIRS AND I WINDSHIELD REPLACEMENT WITHIN A SPAN OF 6 MONTHS. ALL THESE CRACKS WERE RIGHT ON THE LINE OF SIGHT. SINCE I AM DRIVING ON A HIGHWAY I CANNOT STOP THE VEHICLE IMMEDIATELY. IT IS REALLY RISKY TO DRIVE WITH SUCH A DELICATE WINSHIELD. WHAT HAPPENS IF THE CRACK IS LARGE ENOUGH TO CAUSE LIFE DAMAGE ? THE COST OF A WINDSHIELD REPLACEMENT ALONG WITH RECALIBRATION IN 700$. IF I KEEP DOING THIS EVERY 2 MONTHS, IT WILL SURPASS THE AMOUNT I USED TO PURCHASE THE CAR?. IT HAS BEEN WIDELY SPOKEN THAT OUTBACK HAS A WINDSHIELD DEFECT. THOUGH THEY HAD SOME RECALLS IN 2015, EVEN THE NEWER VERSIONS LIKE MINE 2018, HAS THE SAME PROBLEM. IT SEEMS THAT THE OUTBACKS WINSHIELD CANNOT WITHSTAND EVEN SMALL STONES. YOU CAN LITERALLY HEAR THE IMPACT OF EVEN A RAINDROP FALLING ON THE GLASS WHILE DRIVING. I HAVE GONE TO THE POINT OF MAKING SURE THAT MY WINDESIELF IS NOT CRACKED WHEN IT RAINS WITH HAIL AT TIMES. DOING SO MAKE ME STRESSFUL ABOUT MY SAFETY AS WELL AS FINANCIAL BURDEN WHILE DRIVING THE CAR. IT CANNOT BE CONSIDERED AS EXTERNAL IMPACT BECAUSE THERE WERE OTHER CARS DRIVING ALONG SIDE THE HIGHWAY AND WERE EXPOSED TO THE SAME ROCK CHIPS FROM A TRUCK, ONLY MY OUTBACKS WINSHIELD CRACKED. 2 OF THE CRACKS WAS WHILE DRIVING ON THE HIGHWAY WHEREAS THE OTHER ONE WAS WHILE DRIVING NEAR MY HOME (A VERY VERY RARE SCENARIO). I HOPE THIS ISSUE IS NOTICES AS THERE ARE A LOT OF COMPLAINTS ON THIS AND SUBURU HAS SO FAR IGNORED ALL THESE COMPLAINTS AND THE TAXPAYER ENDS UP PAYING THE COST OF THE VEHICLE FOR ITS REPAIRS DUE TO A DEFECT FROM SUBARU'S END

SECOND CRACKED WINDSHIELD IN ONE WEEK. FIRST ONE WAS REPLACED 2/8/18. BOTH TIMES TRAVELED AT LOW TO MODERATE SPEED 25-40 MPH ON LOCAL FWY IN LOS ANGELES, CA. SUNNY MILD, DRY CONDITIONS, NO WIND. SMALL PEBBLE HIT WINDSHIELD. COULDN'T SEE HIT, ONLY HEARD A SMALL CRACK SOUND. DAMAGED WINDSHIELD, FIRST TIME SMALL PEBBLE MARK GREW TO LONG CRACK. INITIAL IMPACT SIZE ABOUT 1.5 - 2 MM. ONE WEEK LATER ANOTHER PEBBLE HIT WINDSHIELD IN SLOW TRAFFIC,35 MPH, NO TRUCKS NEAR BY. SAME SIZE OF MARK. SUBARU REQUIRES THEIR WINDSHIELD REPAIR AT CUSTOMER COST OF $930. WARRANTY DOES NOT COVER ANY DEBRIS DAMAGE, BUT SMALL PEBBLES SHOULD NOT CAUSE THIS KIND OF DAMAGE AND COSTS. HAD A GRAND CHEROKEE 184K MILES AND NEVER A CRACK OR DING, NEVER ISSUE FOR OUR 2005 SAAB, OR ANY OREVIOUS VEHICLE. SHOULD NOT COST US $1860 MONTH ADDITIONAL TO MAINTAIN CAR, PLUS SAFETY ISSUE. ACCORDING TO SUBARU CORPORATE: DOES NOT RECOMMEND US TO DRIVE IT WITH I-SITE CAMERA WITH A DAMAGED WINDSHIELD. THEY SAY THAT THE GLASS IS THINNER/LIGHTER IN ORDER TO WORK WITH CAMERA AND BE MORE FUEL EFFICIENT/LIGHTER. CARS SHOULD BE ABLE TO WITHSTAND NORMAL DRIVING AND ROAD CONDITIONS.

I GOT INTO MY CAR, IT PARKED, CLOSED THE DOOR, HEARD SOMETHING FALL AND WHEN I CHECKED TO SEE WHAT THE NOISE WAS MY ENTIRE REAR WINDOW ON THE HATCH WAS SHATTERED. I CALLED THE DEALERSHIP AND THEY SAID THEY DON'T COVER IT UNDER WARRANTY AND THAT I WOULD NEED TO FIX IT ON MY OWN, THEY ALSO SAID ANY OF THE WARRANTIES I PURCHASED ALSO DONT COVER IT. THEY ALSO MENTIONED THAT 4 PEOPLE ALSO CALLED THIS SAME WEEK WITH THIS ISSUE. I HAD A HATCH BACK CAR FOR 15+ YRS BEFORE PURCHASING THIS SUBARU AND THIS NEVER HAPPENED. JUDY DIDNT SEEM RIGHT.

A TINY PEBBLE STRUCK THE WINDSHIELD ON THE INTERSTATE, BUT IT SUDDENLY GREW TO A CRACK APPROXIMATELY 6 INCHES LONG. NEVER HAD THIS PROBLEM BEFORE, AND MY CAR IS FAIRLY NEW ON THE ROAD (LESS THAN 8,000 MILES, BOUGHT IN JULY, 2018). DEEPLY CONCERNED THAT SUBARU STILL HAS NOT FIGURED OUT ITS NOTORIOUS WINDSHIELD-RELIABILITY PROBLEM THAT HAS FRUSTRATED SO MANY DRIVERS THROUGHOUT THE PAST 5 YEARS.

WTZ85 - SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING 2018 MODEL YEAR LEGACY, OUTBACK, AND BRZ VEHICLES EQUIPPED WITH A CERTAIN COMBINATION OF HEAD UNIT HARDWARE AND SOFTWARE, DUE TO THE POSSIBILITY OF NONCOMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD TYPE: RECALL | SERVICE CAMPAIGN: WTZ85 | NHTSA CAMPAIGN: 18V-000000 OPEN RECALL DATE: JANUARY 02, 2019 DESCRIPTION 18 LEG/OUT/BRZ V3 HEAD UNIT REPROGRAM SAFETY RISK DUE TO A SOFTWARE ISSUE, THE HEAD UNIT MEMORY RETRIEVAL AND ASSEMBLY TIME MAY EXCEED THE DESIGNED TIME TO BEGIN THE BOOT-UP CYCLE. IF THIS OCCURS, THE HEAD UNIT DISPLAY WILL NOT BOOT, CAUSING THE SCREEN TO REMAIN BLANK. IN THIS CONDITION, WHILE BACKING THE VEHICLE, THE REARVIEW IMAGE MAY NOT BE DISPLAYED. THE FAILURE TO DISPLAY THE REARVIEW IMAGE CREATES A NON-COMPLIANCE WITH THE REQUIREMENTS OF FMVSS 111 ' 'REAR VISIBILITY,' INCREASING THE RISK OF A CRASH. THERE ARE 1000'S OF THESE ON BACKORDER CAUSING US TO DRIVE AROUND IN UNSAFE VEHICLES BECAUSE THEY DO NOT KNOW WHEN REPLACMENT UNITS WILL BE AVAILABLE AND THEY ARE NOT PROVIDING A LOANER CAR IN THE MEANTIME. THIS IS UNACCEPTABLE FOR A COMPANY THAT PRIDES THEMSELVES ON THEIR SAFETY!!!!!