2018 Subaru Outback

BOUGHT VEHICLE USED ONE OWNER NO PREVIOUS OCCURANCES, 8000 MILES RECORDED. GRADUALLY, A RUMBLING SOUND COMES FROM FRONT DRIVER SIDE WHEN TURNING WHEEL ON FLAT DIRT DRIVEWAY PREDOMINANTELY. CONCURRENT NOISE FROM DASH. AT 10,000 MILES THE CAR NOW MAKES RUMBLING NOISE AT LOW SPEEDS WHILE TRAVELING IN STRAIGHT LINE ON GOOD PAVEMENT (INAUDIBLE AT HIGH SPEEDS) SAME FRONT RIGHT LOCATION, DASH WAS REPAIRED REPLACING SPEAKER GRILLS AND STILL MAKES RATTLING NOISE AFTER FIXING. RUMBLING NOISE FROM DRIVERS LEFT FRONT AREA CHECKED BY DEALER AND REPORTED NOTHING LOOKED WRONG. NOISE CONTINUES FROM DASHBOARD. RUMBLING NOISE FROM FRONT DRIVER SIDE LEFT WHEEL/DASH AREA CONTINUES MORE OFTEN AND SEEMS TO BE INAUDIBLE AT HIGHER SPEEDS - RUMBLING NOISE UPON TURNING WHEEL AND GOING STRAIGHT ON PAVEMENT AS WELL AS ON FLAT GRADED DIRT DRIVEWAY. SUBARU DEALER SERVICE MANAGER STATES THAT HIS FIELD MANAGER HAS CONCURRED THIS HAS BEEN REPORTED ELSEWHERE AND CANNOT BE FIXED AT THIS POINT IN TIME. TAKING BACK TO DEALERSHIP TO HAVE THEM CHECK EVERYTHING MORE THOROUGHALLY, IF THEY CANNOT FIND PROBLEM, WILL TAKE TO DEALERSHIP IN ANOTHER TOWN TO CHECK, IF THEY CANNOT FIND PROBLEM WIILL EITHER SUE USING THE LEMON LAW, OR TRADE IN FOR ANOTHER MAKE OF VEHICLE.

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. WHILE DRIVING RADIO: SOUND VOLUME GOES HIGH & LOW OR DROPS SOUND OR WHEN CHOOSING A STATION FROM PROGRAMMED RADIO BUTTONS CHANNELS BEGIN TO CYCLE RAPIDLY THROUGH EACH PROGRAMMED CHANNEL AND REPEATS CYCLE UNTIL I CAN MANAGE TO POWER OFF THE RADIO & TAKES UP TO 5 TIMES TO PRESS RADIO POWER BUTTON TO POWER OFF CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO POWER OFF THE RADIO IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. STEERING: WHILE DRIVING FEELS LIKE HIGH WINDS/HYDROPLANING AS CAR SWAYS IN LANE & OUT OF LANE WITH NO RAIN & NO HIGH WIND CONDITIONS CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO CONTROL STEERING TO STAY IN LANE IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: WHILE DRIVING IN EMERGENCY MANEUVERS SEVERE DELAY IN ACCELERATION WHEN PEDAL IS TO THE FLOOR CAUSING NEAR COLLISION SITUATIONS, DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO AVOID A COLLISION IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: RPM EXTREMELY HIGH ON ACCELERATION AS IF I AM IN LOW GEAR & MANUAL PADDLE NEVER WAS TOUCHED CAUSING DISTRACTION, CONFUSION, AND INABILITY TO CONTROL INTENDED SPEED OF VEHICLE CAUSING DANGEROUS DRIVING CONDITIONS.

SUBARU OUTBACK 2008 PULLS TO THE LEFT OR RIGHT BY ITSELF INTERMITTENTLY. WHEN IT HAPPENS, CAR SPEED IS ALWAYS > 45 MPH AND THE ISSUE IS THE MOST OBVIOUS ON HIGHWAYS WITH A SPEED > 60 MPH. IT FEELS LIKE THE STEERING HAS ITS OWN IDEA. SOMETIMES WHEN I WANT TO CURVE TO THE RIGHT, THE STEERING TURNS BY ITSELF TO THE RIGHT AND SOMETIMES EVEN STAYS THERE. SOMETIMES WHEN I DON'T WANT TO TURN, IT TURNS. THIS IS NOT RELATED TO LANE ASSISTANCE. THE FEATURE IS TURNED OFF AND THE ISSUE HAPPENS WHEN I DRIVE IN THE LANE. I STRONGLY FEEL UNSAFE AND A BIT NERVOUS DRIVING ON THE HIGHWAY RECENTLY. AT THE HIGH SPEED, A SLIGHT TURN MAY LEAD TO SERIOUS CONSEQUENCES. HOPE SUBARU COULD SOLVE THE ISSUE. A GOOGLE SEARCH TODAY SHOWED THAT MANY OTHER OWNERS OF THE SAME MODEL ARE EXPERIENCING THE SAME, POTENTIALLY DAMAGING ISSUE.

BOUGHT CAR NEW, 7 MILES ON ODOMETER. TOOK CAR INTO AUTONATION SUBARU - CENTENNIAL COLORADO FOR NOISE COMPLAINT IN DRIVER-SIDE FRONT WHEN GOING OVER A BUMP. MISSING PARTS WERE NOTICED BY SHOP. SHOP SAID IT WAS COMPLETELY FIXED, BUT WE STILL HAD THIS NOISE, IT WAS JUST QUIETER. VEHICLE FELT LIKE ALIGNMENT WAS OFF, AS IT SHAKES AT HIGHWAY SPEEDS. CAR MAKES TIRE SQUEALING NOISE WHEN TURNING IN AND OUT OF PARKING SPOTS AT LOW SPEEDS. TOOK CAR BACK TO DEALER SHOP MANY TIMES FOR OVER 1 YEAR. SHOP ALWAYS INSISTED NO ALIGNMENT WAS NEEDED, FRONT-END WAS IN GOOD REPORT, TIRES WERE IN GOOD BALANCE, AND ROTATION WAS NOT NEEDED. SHAKING PERSISTS, 20K MILES LATER DRIVER SIDE FRONT TIRE IS WORN DOWN TO ALMOST STEEL ONLY ON IN-SIDE OF TIRE; ALL OTHER TIRES HAVE AT LEAST 6/32NDS ON TREAD (SEE ATTACHED PHOTO: OUT-SIDE OF TIRE IS THICK TREAT LIKE ALL OTHER TIRES, IN-SIDE TREAT IS GONE). ORIGINAL TIRES. NO MODIFICATIONS TO CAR. SERVICED ONLY AT SUBARU DEALERSHIP. VEHICLE SHAKES SO BAD NOW IT FEELS LIKE THE CAR MIGHT FALL APART. I DO NOT FEEL COMFORTABLE HAVING MY PREGNANT WIFE DRIVE OUR ONLY VEHICLE. HELP! NOT FAIR TO BUY A NEW CAR WITH MISSING PARTS AND SAFETY ISSUES.

AT 13,000 MILES CAR STEERING PULLED TO THE RIGHT AND LEFT WITHOUT DRIVER PERFORMING THIS ACT. FEELS LIKE CAR IS HYDROPLANING OR AFFECTED BY HIGH WINDS WHEN NEITHER CONDITION IS PRESENT. PRESENTS DANGER AS DRIVER HAS NO CONTROL AS TO WHEN THIS HAPPENS OR WHAT DIRECTION IT WILL GO. OCCURS AT ALL SPEEDS BUT WORSENS AFTER 50MPH. RESEARCH SHOWS THERE ARE OTHER COMPLAINTS OF THIS SAME SITUATION WITH OTHER SUBARU CARS. MY DEALERSHIP CLAIMED THEY HAD NOT HEARD OF THE PROBLEM BUT SUGGESTED TO MANUAL TURN OFF LANE ASSIST. I PERFORMED THIS ACTION TO NO AVAIL - THE PROBLEM CONTINUES . HAPPENS ON CITY STREETS AT 25 MPH AS WELL AS ON HIGHWAYS. WHILE FIRST INCIDENT WAS AUGUST 5, 2019 IT NEVER STOPPED.

*TL THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN THE STEERING WHEEL LOCKS INTO THAT POSITION UNTIL MANUALLYMOVED OUT OF THAT POSITION AND THEN IT RETURNS TO NORMAL CENTER POSITION. THIS IS A SAFETY ISSUE. IT COULD RUN INTO OTHER CARS OR OBJECTS. THE VEHICLE WAS DRIVEN TO SANGERA SUBARU (5500 GASOLINE ALLEY DR. BAKERSFIELD, CA 93313 PHONE #661-438-5588) TO BE CORRECTED. THE FAILURE WAS DUPLICATED. THE DEALER STATED THAT IS THE NORMAL OPERATION OF THE POWER STEERING MILAGE AT THAT TIME WAS 7,000 MILES. *DT*JB

THE STEERING WHEEL OF THIS CAR RANDOMLY TAKES OVER, FOR NO OBVIOUS REASON, AT HIGH SPEEDS (OVER 45 MPH). I HAVE NO CONTROL OVER THE STEERING WHEEL WHEN THIS HAPPENS. DRIVING THIS CAR HAS BEEN TERRIFYING! WHILE PASSING A TRACTOR TRAILER, THE STEERING WHEEL PULLED ME TOWARDS THE TRUCK 3 TIMES!!! I THOUGHT I WOULD BE KILLED! THIS IS A LOANER CAR FROM THE DEALERSHIP. I CALLED THE DEALERSHIP, COLONIAL SUBARU, IN COLONIAL HEIGHTS, VA, TO TELL THEM THERE IS SOMETHING WRONG WITH THIS CAR. I WAS INSTRUCTED TO TAKE IT OUT OF LANE ASSIST MODE. THIS, HOWEVER, DID NOT SOLVE THE ISSUE. THE CAR RANDOMLY PULLS TO THE RIGHT OR TO THE LEFT, WHEN LANE DRIFTING ISN'T AN ISSUE. WHY ISN'T SOMETHING BEING DONE ABOUT THIS? I SEE THERE ARE ALREADY DOCUMENTED CASES OF THIS WITH THE 2019 VEHICLE MODEL.