NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
265 reportsClear category filter32,000 miles · May 14, 2019
Electrical SystemExterior LightingWheelsFire
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE…
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SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
NHTSA ODI #11207532
11,250 miles · Apr 22, 2019
Electrical System
THE ENTIRE "INFOTAINMENT" SYSTEM, CENTRAL DISPLAY CONSOLE, AND CONTROL PANEL DOES NOT WORK. IT WILL NOT TURN ON. THE SCREEN IS BLACK. NOTHING WORKS. THE REAR VIEW CAMERA SAFETY SYSTEM DOES NOT WORK. THE RADIO, BLUETOOTH, AND NAVIGATION SYSTEM DOES NOT WORK. THIS SYMPTOM IS CONSTANT. IT OCCURS WHEN STATIONARY, IN MOTION, IN CITY,…
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THE ENTIRE "INFOTAINMENT" SYSTEM, CENTRAL DISPLAY CONSOLE, AND CONTROL PANEL DOES NOT WORK. IT WILL NOT TURN ON. THE SCREEN IS BLACK. NOTHING WORKS. THE REAR VIEW CAMERA SAFETY SYSTEM DOES NOT WORK. THE RADIO, BLUETOOTH, AND NAVIGATION SYSTEM DOES NOT WORK. THIS SYMPTOM IS CONSTANT. IT OCCURS WHEN STATIONARY, IN MOTION, IN CITY, HIGHWAY, TURNING - ALWAYS. IN REVERSE THE REARVIEW CAMERA DOES NOT DISPLAY AN IMAGE. THE HANDS FREE CALLING SYSTEM/BLUETOOTH DOES NOT WORK - AGAIN, THIS ISSUE IS CONSTANT REGARDLESS OF CONDITIONS.
NHTSA ODI #11202914
20,000 miles · Apr 9, 2019
Electrical System
THREE ITEMS: WHEN VEHICLE IS SWITCHED-ON - VIDEO DISPLAY FOR REVERSE/BACKUP CAMERA IS NOT WORKING. DISPLAY COMPONENTS ARE RESPONDING TO TOUCH BUT NO AUDIO IS HEARD FOR RADIO, PHONE, OR NAVIGATION. ONCE VEHICLE IS SWITCHED-OFF - DISPLAY CONSOLE AND SIDE LIGHTS (ON CENTER COMPUTER) REMAIN ILLUMINATED PULLING FROM THE BATTERY. NOW …
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THREE ITEMS: WHEN VEHICLE IS SWITCHED-ON - VIDEO DISPLAY FOR REVERSE/BACKUP CAMERA IS NOT WORKING. DISPLAY COMPONENTS ARE RESPONDING TO TOUCH BUT NO AUDIO IS HEARD FOR RADIO, PHONE, OR NAVIGATION. ONCE VEHICLE IS SWITCHED-OFF - DISPLAY CONSOLE AND SIDE LIGHTS (ON CENTER COMPUTER) REMAIN ILLUMINATED PULLING FROM THE BATTERY. NOW MY CAR IS DEAD AND REQUIRES A JUMP!
NHTSA ODI #11194972
7,228 miles · Mar 31, 2019
Electrical System
VIDEO SCREEN FOR THE DISPLAY OF THE BACKUP CAMERA VIEW IS NOT WORKING.
NHTSA ODI #11192706
10,100 miles · Mar 27, 2019
Electrical System
STEREO OUTPUT ABRUPTLY CHANGED FROM ALL SPEAKERS AT NORMAL VOLUME, TO ONE SPEAKER AT INCREASED VOLUME. VEHICLE WAS IN MOTION IN AN URBAN SETTING. THIS KIND OF RANDOM VOLUME CHANGE FROM THE INFOTAINMENT SYSTEM WHILE DRIVING CAN BE QUITE JARRING AND SURPRISING.
NHTSA ODI #11191830
50 miles · Mar 18, 2019
Electrical System
HEAD UNIT IS MALFUNCTIONING MULTIPLE TIMES PER DAY. INTERMITTENT PHONE MUTING, INTERMITTENT PHONE DISCONNECT, NO VOLUME THROUGH APPLE CAR PLAY WHILE IN PARK, SPEAKERS COME THROUGH ON WEIRD CHANNEL EXTREMELY LOUDLY ALL OF A SUDDEN, NO VOLUME ON RADIO, CHANNELS ON RADIO ALL OF A SUDDEN CHANGE, PULSATING POWER SIGNAL THROUGH USB P…
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HEAD UNIT IS MALFUNCTIONING MULTIPLE TIMES PER DAY. INTERMITTENT PHONE MUTING, INTERMITTENT PHONE DISCONNECT, NO VOLUME THROUGH APPLE CAR PLAY WHILE IN PARK, SPEAKERS COME THROUGH ON WEIRD CHANNEL EXTREMELY LOUDLY ALL OF A SUDDEN, NO VOLUME ON RADIO, CHANNELS ON RADIO ALL OF A SUDDEN CHANGE, PULSATING POWER SIGNAL THROUGH USB PORT(CHANGED MULTIPLE CABLES)SAYS ITS CHARGING DEVICE BUT DEVICE DIES, VOICE COMMAND BUTTON ON STEERING WHEEL NOT WORKING INTERMITTENTLY, PHONE CONNECTED ON CAR PLAY BUT CAR SAYS NO PHONE CONNECTED. STARLINK WILL NOT START UP AND HAVE TO RESTART CAR. INTERMITTENTLY SQUEALING IN THE CAR. FOR ALL PROBLEMS CAR MAY BE MOVING OR STATIONARY. IN PARK OR DRIVE OR REVERSE. MAY BE ON ANY TYPE OF ROAD CONDITION GOING ANY DIRECTION. THIS INTERMITTENT BEHAVIOR HAS BEEN OCCURRING SINCE THE ONSET OF OWNERSHIP.
NHTSA ODI #11189768
13,000 miles · Mar 2, 2019
Electrical System
THE ENTIRE "INFOTAINMENT" SYSTEM, CENTRAL DISPLAY CONSOLE, AND CONTROL PANEL DOES NOT WORK. IT WILL NOT TURN ON. THE SCREEN IS BLACK. NOTHING WORKS. THE REAR VIEW CAMERA SAFETY SYSTEM DOES NOT WORK. THE RADIO, BLUETOOTH, AND NAVIGATION SYSTEM DOES NOT WORK. THIS SYMPTOM IS CONSTANT. IT OCCURS WHEN STATIONARY, IN MOTION, I…
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THE ENTIRE "INFOTAINMENT" SYSTEM, CENTRAL DISPLAY CONSOLE, AND CONTROL PANEL DOES NOT WORK. IT WILL NOT TURN ON. THE SCREEN IS BLACK. NOTHING WORKS. THE REAR VIEW CAMERA SAFETY SYSTEM DOES NOT WORK. THE RADIO, BLUETOOTH, AND NAVIGATION SYSTEM DOES NOT WORK. THIS SYMPTOM IS CONSTANT. IT OCCURS WHEN STATIONARY, IN MOTION, IN CITY, HIGHWAY, TURNING - ALWAYS. IN REVERSE THE REARVIEW CAMERA DOES NOT DISPLAY AN IMAGE. THE HANDS FREE CALLING SYSTEM/BLUETOOTH DOES NOT WORK - AGAIN, THIS ISSUE IS CONSTANT REGARDLESS OF CONDITIONS.
NHTSA ODI #11183662
Mileage unknown · Feb 25, 2019
Electrical System
THE CENTRAL DISPLAY CONSOLE WHERE BACKUP CAMERA IS WENT TO BLACK SUDDENLY AND WILL NOT TURN ON. THIS IS A SAFETY CONCERN. HERE IS A LINK TO MANY OTHER 2018 2019 SUBARU OWNERS REPORTING SAME ISSUE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75428_DS961674
NHTSA ODI #11182335
2,000 miles · Jan 24, 2019
Electrical SystemUnknown Or Other
BLUETOOTH WILL RANDOMLY DISCONNECT. SOMETIMES IT LASTS A FEW MINUTES, SOMETIMES A COUPLE HOURS. UNABLE TO RE-CONNECT ONCE IT DOES, SO WE HAVE TO MESS WITH SETTINGS WHILE DRIVING TO SWITCH TO AUX CABLE, RADIO, ETC OR PULL OVER AND RESTART THE CAR COMPLETELY. WE HAVE VERIFIED THE ISSUE WITH 6 DIFFERENT DEVICES. NONE OF THE DEV…
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BLUETOOTH WILL RANDOMLY DISCONNECT. SOMETIMES IT LASTS A FEW MINUTES, SOMETIMES A COUPLE HOURS. UNABLE TO RE-CONNECT ONCE IT DOES, SO WE HAVE TO MESS WITH SETTINGS WHILE DRIVING TO SWITCH TO AUX CABLE, RADIO, ETC OR PULL OVER AND RESTART THE CAR COMPLETELY. WE HAVE VERIFIED THE ISSUE WITH 6 DIFFERENT DEVICES. NONE OF THE DEVICES DEMONSTRATE THE SAME ISSUE WITH ANY OTHER BLUETOOTH DEVICES (WE USE A SPEAKER FOR HOURS ON END IN THE HOUSE WITH NO ISSUES). COMBINE THAT WITH THE INFOTAINMENT SCREEN BEING INCREDIBLY SLOW, THIS IS A FRUSTRATING ISSUE.
NHTSA ODI #11171897
15,000 miles · Jan 22, 2019
Electrical SystemUnknown Or Other
THE SCREEN HAS GONE BLACK AND SIDE LIGHTS BLINK, UNABLE TO USE ANY ITEM CONTROLLED BY THE SCREEN. APPEARS THE WARNING SYSTEM FOR A VEHICLE STOPPING TOO CLOSELY IS NOT WORKING AS WELL.
NHTSA ODI #11171364
Official recalls
3Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Dec 31, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Failure to display the rearview image while backing up increases the risk of crash.
Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Nov 1, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence & remedy
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Fuel System, Gasoline
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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