WINDSHIELD DEVELOPED CRACK FROM UNDER DRIVER'S WIPER UP AND ACROSS 3 INCHES THEN ACROSS TO UP TO ABOVE OTHER WIPER THEN UP IN HALF CIRCLE AND BACK ACROSS THE WINDSHIELD TO THE DRIVER'S SIDE. CAR HAD BEEN PARKED.
2017 Subaru Outback
Owner reports · Recalls · Investigations
More warning signs than most Outback years
Owner complaints for the 2017 Subaru Outback are substantially higher than the model-year median of 207.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Outback years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
516 reports with mileage · 401 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 391 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 205 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
917 reportsTHE GEAR SHIFT DOES NOT ENGAGE FULLY IN PARK WHEN THE CAR IS STOPPED. THIS IS AN INTERMITTENT PROBLEM. IF IT IS NOT ENGAGED FULLY WHEN THE ENGINE IS OFF, THE KEY CANNOT BE REMOVED AND THE GEAR SHIFT CAN SLIDE FROM PARK TO REVERSE AND NEUTRAL WITHOUT PRESSING THE GEAR SHIFT BUTTON. IT IS NECESSARY TO RESTART THE CAR SOMETIMES TWO…
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THE GEAR SHIFT DOES NOT ENGAGE FULLY IN PARK WHEN THE CAR IS STOPPED. THIS IS AN INTERMITTENT PROBLEM. IF IT IS NOT ENGAGED FULLY WHEN THE ENGINE IS OFF, THE KEY CANNOT BE REMOVED AND THE GEAR SHIFT CAN SLIDE FROM PARK TO REVERSE AND NEUTRAL WITHOUT PRESSING THE GEAR SHIFT BUTTON. IT IS NECESSARY TO RESTART THE CAR SOMETIMES TWO OR THREE TIMES IN ORDER FOR PARK TO FULLY ENGAGE. TWICE WHEN THE CAR WAS IDLING IN PARK IT DID NOT ENGAGE FULLY AND SLID INTO REVERSE. THE SECOND TIME CAUSED AN ACCIDENT BUT NO INJURIES. THE CAR HAS BEEN SERVICED REGULARLY AND THERE HAVE BEEN NO WARNING INDICATORS TO DATE.
IN APRIL 2017, JUST 3 MONTHS AFTER PURCHASING MY OUTBACK NEW, I WAS DRIVING ALONG I-10 IN LOUISIANA WHEN I HEARD A LOUD NOISE AND A CRACK IN WINDSHIELD APPEARED. IT BEGAN TO GROW AND A COUPLE OF MONTHS LATER, IN JUNE, THERE WAS ANOTHER SPONTANEOUS CRACK IN MY WINDSHIELD THAT APPEARED. MY CAR WAS STILL UNDER WARRANTY BUT MY DEA…
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IN APRIL 2017, JUST 3 MONTHS AFTER PURCHASING MY OUTBACK NEW, I WAS DRIVING ALONG I-10 IN LOUISIANA WHEN I HEARD A LOUD NOISE AND A CRACK IN WINDSHIELD APPEARED. IT BEGAN TO GROW AND A COUPLE OF MONTHS LATER, IN JUNE, THERE WAS ANOTHER SPONTANEOUS CRACK IN MY WINDSHIELD THAT APPEARED. MY CAR WAS STILL UNDER WARRANTY BUT MY DEALERSHIP TOLD ME THAT THIS WAS NOT COVERED. THE COST WAS OVER $600 FOR REPLACEMENT AND CALIBRATION OF EYE SIGHT. WE PURCHASED THE OEM WINDSHIELD BECAUSE THEY TOLD US OUR EYE SIGHT MAY NOT WORK WITH A GENERIC WINDSHIELD. IT WAS REPLACED AUGUST OF 2017 - CAR WAS LESS THAN ONE YEAR OLD. WELL, A YEAR LATER IN SEPTEMBER OF 2018, THE SPONTANEOUS CRACKS STARTED APPEARING AGAIN. AND NOW THE CRACK EXPANDS ACROSS THE ENTIRE WINDSHIELD. I AM UPSET AT HAVING TO CHANGE IT AGAIN BECAUSE I FEEL LIKE THIS WILL HAPPEN OVER AND OVER AGAIN. IT IS DANGEROUS AND EFFECTS VISIBILITY. SUBARU SHOULD TAKE CARE OF THIS.
THE ATTACHED INVOICES ARE A RESULT OF NUMEROUS ELECTRICAL ISSUES THAT I HAVE EXPERIENCED SINCE OWNING THE OUTBACK. EACH TIME I WOULD GO FOR SERVICE WITH KEY FOBS NOT WORKING THE EMPLOYEES WERE SO RUDE AND SPENT ALL THEIR TIME MAKING ME FEEL LIKE AN IDIOT INSTEAD OF TRYING TO SOLVE THE PROBLEM. I HAVE LEFT IN TEARS MANY TIMES. …
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THE ATTACHED INVOICES ARE A RESULT OF NUMEROUS ELECTRICAL ISSUES THAT I HAVE EXPERIENCED SINCE OWNING THE OUTBACK. EACH TIME I WOULD GO FOR SERVICE WITH KEY FOBS NOT WORKING THE EMPLOYEES WERE SO RUDE AND SPENT ALL THEIR TIME MAKING ME FEEL LIKE AN IDIOT INSTEAD OF TRYING TO SOLVE THE PROBLEM. I HAVE LEFT IN TEARS MANY TIMES. THE RADIO AND BLUETOOTH WERE NOT WORKING RIGHT FROM DAY ONE. WHEN I COMPLAINED TO GRAYSON IN KNOXVILLE HE DIALED A LOCAL NUMBER IN KNOXVILLE AND SAID "NOTHING WRONG" WITH THE TELEPHONE SYSTEM I STILL STRUGGLE WITH CALLS THRU THE BLUETOOTH. EARL DUFF IN HARRIMAN HAS BEEN THE MOST CONSIDERATE OF ALL THE OTHERS. HOWEVER, I FIND IT HARD TO BELIEVE THAT AT 58,000 MILES, THE PASSENGER AIRBAG IS OUT OF COMMISSION. RIGHT NOW I AM DRIVING WITH EVERY ONE OF THE DIGITAL INDICATORS ON. CANNOT USE CRUISE CONTROL. THE REAR HATCH ONLY RAISES ABT 1/4 OF THE HIGHTH THAT IT SHOULD. I HAVE HEARD SO MANY GOOD THINGS ABOUT A SUBARU AND HAD TO HAVE ONE. I HAVE HAD NOTHING BUR DISAPPOINTMENT FROM THE MENTIONED DEALERS. RIGHT NOW THE CAR IS PARKED IN THE GARAGE. IT STILL RUNS BUT WHO KNOWS WHAT WILL HAPPEN WHILE I AM DRIVING.
CAR DOES NOT START BAD BATTERY
DRIVING ON INTERSTATE AND SMALL PEBBLE STRUCK CENTER OF WINDSHIELD. AT THE TIME OF IMPACT NO VISUAL DAMAGE TO WINDSHIELD. DROVE APPROXIMATELY 5 MILES ON THE WAY TO HOME WHEN THE LOWER CENTER OF WINDSHIELD CRACKED. CRACK IS ESTIMATED 8 INCHES IN DIAMETER.
TOUCH SCREEN MULTIMEDIA SYSTEM FREEZES AND MAKES HANDFREE CALLING, VOICE COMMANDS AND OTHER FUNCTIONS ON SCREEN AND CERTAIN CONTROL FUNCTIONS ON STEERING WHEEL INOPERABLE WHILE DRIVING. OCCURS INTERMITTENTLY BUT HAS HAPPENED MORE THAN ONCE.
CAMERA DISPLAY DOES NOT ALWAYS DISPLAY THE REAR VIEW IMAGE WHILE BACKING UP. FIRST TIME IT HAPPENED WAS 5/25/2019.
MY WINDSHIELD WAS STRUCK WITH DEBRIS WHILE TRAVELING DOWN A 35MPH ROAD. THE CHIP IMMEDIATELY BEGAN TO CRACK IN TWO DIRECTIONS. I HAVE A EXTENDED WARRANTY FROM SUBARU THAT IS FOR WINDSHIELD PROTECTION, WHICH MY DEALER SAID WILL NOT COVER.
IN TWO SEPARATE EVENTS THE CAR LOST POWER WHILE ACCELLORATING AT HIGHWAY SPEEDS TO MERGE INTO TRAFFIC FROM A STAND STILL. THE GAS PEDAL BECAME UNRESPONSIVE AND THE TRANMISSION STOPPED SHIFTING. IN THE FIRST INCIDENT THE ENGINE STALLED, AND IN THE SECOND IT SPUTTERED AND ALMOST DIED DURING A HEAVY MERGE ON AN ON RAMP. NO DIAGNOST…
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IN TWO SEPARATE EVENTS THE CAR LOST POWER WHILE ACCELLORATING AT HIGHWAY SPEEDS TO MERGE INTO TRAFFIC FROM A STAND STILL. THE GAS PEDAL BECAME UNRESPONSIVE AND THE TRANMISSION STOPPED SHIFTING. IN THE FIRST INCIDENT THE ENGINE STALLED, AND IN THE SECOND IT SPUTTERED AND ALMOST DIED DURING A HEAVY MERGE ON AN ON RAMP. NO DIAGNOSTIC CODES WERE THROWN, SO THE MANUFACTURER CLAIMS THERE IS NOTHING WRONG WITH THE CAR. IN THE FIRST INCIDENT THE CAR WAS LEAVING THE TOLL PLAZE ON THE DULLES GREENWAY HEAD TOWARD LEESBURG, VA. UNDER FULL ACELLERATION LEAVING THE TOLL PLAZA AND EFFECTIVELY DRIVING STRAIGHT, THE CAR STARTED SHUFTING ERRATICALLY, AND EVENTUALLY LOST POWER AND STALLED. IN THE SECOND INCIDENT, ABOUT TWO MONTHS LATER, THE CAR WAS ON A DECLINE ON-RAMP MERGING INTO HEAVY TRAFFIC ON RT-270N HEADING TOWARD FREDERICK, MD. THE CAR AGAIN STARTED TO SHIFT ERRATICALLY, THEN BEGAN TO STALL, BUT I WAS ABKE TO USE THE PADDLE SHIFTERS TO SHIFT THE 'GEAR' OF THE CVT AND PREVENT STALLING. AFGER ABOUT 30 SECONDS THE CAR WAS OPERATING AS NORMAL. AGAIN, THE DEALER HAS NOT FOUND ANY DIAGNOSTIC CODES, AND INDICATES THERE IS NITHING WRONG WITH THE VEHICLE.
Official recalls
419V910000 · Air Bags: Air Bag/restraint Control Module
Dec 19, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating passenger frontal air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began February 3, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUX-09.
16V716000 · Air Bags:knee Bolster; Steering:column
Oct 6, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence & remedy
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Additional source detail variants (2)
Air Bags:knee Bolster
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
Steering:column
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Consequence: If the knee guard is not properly attached and the driver is not wearing a seatbelt, the knee guard may not be able to properly restrain the driver's lower body in the event of a crash, increasing the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the knee guard welding on each vehicle's steering beam, replacing the beam as necessary, free of charge. The recall began November 14, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTL-72.
16V576000 · Service Brakes, Hydraulic:foundation Components:disc:caliper; Suspension
Aug 3, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Consequence & remedy
Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components:disc:caliper
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
Suspension
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Consequence: If any of the front brake caliper, wheel hub or stabilizer clamp attaching bolts loosen or detach, the related components would also become loose and may detach possibly making the vehicle unstable and reducing the braking capability. These conditions would increase the risk of a crash.
Remedy: Subaru has notified owners, and dealers will inspect the bolts for proper torque, and replace any loose bolts, free of charge. The recall began on August 8, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTE-66.
16V292000 · Steering:column
May 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Illustration