WINDSHEILD CRACKED FOR NO APPEARANT REASON. THERE ARE MANY ACCOUNTS OF THIS PROBLEM ONLINE.VEHICLE WAS SITTING IN DRIVEWAY NOT MOVING WHEN CRACK OCCURRED. .IN SHORT TIME CRACK RAN OUT 1 1/2 FEET. HAD WINDSHEILD REPLACED ON 06/18/19
2015 Subaru Outback
Owner reports · Recalls · Investigations
More warning signs than most Outback years
Owner complaints for the 2015 Subaru Outback are substantially higher than the model-year median of 207.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Outback years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
343 reports with mileage · 167 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 130 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 127 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
510 reportsBATTERY IS DEAD AFTER ONE DAY OF COMPLETE BATTERY CHARGE THIS IS THE THIRD TIME THIS HAS HAPPENED ON A REPLACEMENT BATTERY. THE ORIGINAL SUBARU BATTERY FAILED IN SAME MANNER. CHARGING SYSTEM IS PUTTING OUT 13.85 VOLTS WHEN CAR IS RUNNING. BATTERY VOLTAGE AFTER TRICKLE CHARGE 12.87. STATIONARY
I WAS ON A MAJOR HIGHWAY COMING TO STOP FOR A TRAFFIC LIGHT. ALL OF A SUDDEN THE CAR ACCELERATED. I PRESSED HARDER ON THE BRAKE BUT IT WOULDN'T STOP. FINALLY I PUT THE CAR IN NEUTRAL AND TAPPED ON THE GAS PEDAL AND THE ENGINE TUNED DOWN. I PURCHASED THE CAR USED IN 2017 FROM HONDA NORTH.IN BUTLER PA. AFTER ABOUT 6 MONTHS THE …
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I WAS ON A MAJOR HIGHWAY COMING TO STOP FOR A TRAFFIC LIGHT. ALL OF A SUDDEN THE CAR ACCELERATED. I PRESSED HARDER ON THE BRAKE BUT IT WOULDN'T STOP. FINALLY I PUT THE CAR IN NEUTRAL AND TAPPED ON THE GAS PEDAL AND THE ENGINE TUNED DOWN. I PURCHASED THE CAR USED IN 2017 FROM HONDA NORTH.IN BUTLER PA. AFTER ABOUT 6 MONTHS THE INCIDENT HAPPENED. THIS HAS BEEN GOING ON SINCE THEN AND HAS ONLY GOTTEN WORSE. THIS PAST MONTH IT HAS BEEN HAPPENING AT LEAST TWICE A WEEK. LRECENTLY I ALMOST A SMALL CHILD AND HIS MOM PULLING OUT OF A PARKING SPOT. I HAVE GRAND CHILDREN THAT I TAKE WITH ME DAILY AND I AM SCARED WHAT WILL HAPPEN IF THEY ARE IN THE CAR WITH ME WHEN THIS HAPPENS. DOES SOMEONE HAVE TO DIE BEFORE YOU PAYS ATTENTION TO THIS ON GOING PROBLEM. I EXPECT TO HEAR FROM SOMEONE SOON BEFORE THIS CAR ACCELERATES AND KILLS SOMEONE
HELLO, MY WINDSHIELD BROKE ABOUT 6 MONTHS AFTER PURCHASING THE VEHICLE. I DON'T KNOW HOW OR WHY. IT WAS JUST BROKEN ONE MORNING WHEN I WENT OUT TO MY CAR. I FIGURED A ROCK OR SOMETHING HIT IT. THERE WAS NO RECALL AT THE TIME AND SO I HAD IT REPLACED WITH A OEM WINDSHIELD. MY SECOND WINDSHIELD JUST BROKE A COUPLE OF WEEKS AGO…
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HELLO, MY WINDSHIELD BROKE ABOUT 6 MONTHS AFTER PURCHASING THE VEHICLE. I DON'T KNOW HOW OR WHY. IT WAS JUST BROKEN ONE MORNING WHEN I WENT OUT TO MY CAR. I FIGURED A ROCK OR SOMETHING HIT IT. THERE WAS NO RECALL AT THE TIME AND SO I HAD IT REPLACED WITH A OEM WINDSHIELD. MY SECOND WINDSHIELD JUST BROKE A COUPLE OF WEEKS AGO WHILE CHANGING MY WIPERS YOU CAN SEE WHERE THE CERAMIC WIPER HEATER DELAMINATED INSIDE OF THE WINDSHIELD. IT TURNED BRIGHT RED. I HAVE OWNED ALOT OF CARS AND NEVER SEEN A WINDSHIELD THAT IS SO FRAGILE. I HAVE CHANGED MANY, MANY WIPER BLADES AND I KNOW WHAT A QUALITY WINDSHIELD IS. I SET THE WIPER BLADE HOLDER DOWN ON THE WINDSHIELD GENTLY AND IT CRACKED, THE CRACK GREW ACROSS THE WINDSHIELD IN A DAY OR SO. RIDICULOUS. THESE WINDSHIELDS RUN ABOUT 500 BUCKS AND SHOULD BE BETTER QUALITY. I ALSO HAVE ELECTRICAL PROBLEMS WHERE MY CAR CLOCK WILL NOT SET... CURRENTLY. IT TOOK THEM 3 YEARS TO FIGURE OUT THE STEERING RETAINING PIN WAS BROKEN EVEN THOUGH I WAS COMPLAINING ABOUT IT SINCE I BOUGHT THE CAR. THE REAR GATE STOPPED OPENING AND THEY HAD TO REPLACE THE STRUTS ON A 3 YEAR OLD CAR. THERE IS SOMETHING WRONG WITH THE FRONT END BUT MY DEALER SAID "WAIT UNTIL IT GETS WORSE" CAN YOU BELIEVE THAT? THANKS,
MY VEHICLE HAS HAD REPEATED DEAD BATTERY PROBLEMS. IN FEB THE DEALER SAID I NEEDED A NEW BATTERY AND CHARGED ME $174. ON 5/20/19 MY BATTERY WAS DEAD. I HAD IT JUMPED AND THEN DROVE OVER 40 MILES. ON 5/22/19 IT WAS DEAD AGAIN. THE DEALER SAID I DON'T DRIVE ENOUGH. MANY OTHERS HAVE CLEARLY HAD THE SAME PROBLEM. I THINK I HAVE A L…
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MY VEHICLE HAS HAD REPEATED DEAD BATTERY PROBLEMS. IN FEB THE DEALER SAID I NEEDED A NEW BATTERY AND CHARGED ME $174. ON 5/20/19 MY BATTERY WAS DEAD. I HAD IT JUMPED AND THEN DROVE OVER 40 MILES. ON 5/22/19 IT WAS DEAD AGAIN. THE DEALER SAID I DON'T DRIVE ENOUGH. MANY OTHERS HAVE CLEARLY HAD THE SAME PROBLEM. I THINK I HAVE A LEMON.
KEY STUCK IN IGNITION WHEN I PARKED AND TRIED TO TAKE KEY OUT. I WAS AWAY FROM HOME. EVENTUALLY, I MOVED GEARS AND I PUSHED KEY INWARDS AND IT RELEASED. I JUST HAD A HEFTY REPAIR BILL BEFORE DISCOVERING RECALLS FOR THIS ISSUE ON EARLIER MODELS.
SUBSTANTIAL RUST HAS DEVELOPED AT THE ATTACH POINT OF THE DRIVER'S SEAT-BELT TO THE DRIVER'S SEAT AND OF THE ATTACH-POINT OF THE DRIVER'S SEAT TO THE CAR. WE'RE THE ORIGINAL OWNER AND THE CAR WAS NEVER FLOODED OR EXPOSED TO WATER IN ANY OTHER WAY. I TOOK IT TO THE DEALER TWO WEEKS AGO AND THEY DIDN'T KNOW WHAT TO MAKE OF IT OR D…
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SUBSTANTIAL RUST HAS DEVELOPED AT THE ATTACH POINT OF THE DRIVER'S SEAT-BELT TO THE DRIVER'S SEAT AND OF THE ATTACH-POINT OF THE DRIVER'S SEAT TO THE CAR. WE'RE THE ORIGINAL OWNER AND THE CAR WAS NEVER FLOODED OR EXPOSED TO WATER IN ANY OTHER WAY. I TOOK IT TO THE DEALER TWO WEEKS AGO AND THEY DIDN'T KNOW WHAT TO MAKE OF IT OR DO ABOUT IT. THEY REACHED OUT TO SUBARU AND (AS OF 4/24) THE DEALER HASN'T RECEIVED A RESPONSE. THE PASSENGER SIDE DOESN'T HAVE THIS PROBLEM, BUT THE DESIGN IS ENTIRELY DIFFERENT -- NO EXPOSED METAL. INTERESTINGLY, WHEN THE SERVICE ADVISOR CHECKED OTHER LATER-YEAR GEN 5 OUTBACKS THE DESIGN HAD CHANGED: THERE WAS NO LONGER ANY EXPOSED METAL IN THE EQUIVALENT LOCATION. THE NEWER DESIGN FOR THE DRIVER-SIDE ATTACH-POINT MIMICS THE PASSENGER SIDE - NO EXPOSED METAL. A 2016 OUTBACK IN FOR SERVICE HAD THE SAME EXPOSED METAL DESIGN ON THE DRIVER-SIDE SEAT. IT ALSO HAD RUSTING AT THE SAME LOCATION (ALTHOUGH NOT NEARLY AS SEVERE AS ON MINE). IT DOES NOT SEEM SAFE TO HAVE THIS KIND OF RUST AT SUCH A KEY ATTACH-POINT FOR THE SEAT AND A CRITICAL SAFETY DEVICE LIKE A SEATBELT. WE LIVE IN A WARM/TEMPERATE PART OF CALIFORNIA AND THE CAR HAS ALWAYS BEEN "HOMED" IN PART OF CALIFORNIA, SO IT HAS NOT BEEN EXPOSED TO HARSH WEATHER.
THE WINDSHIELD ON MY 2015 OUTBACK CRACKED FROM THE DRIVER'S SIDE BOTTOM UPWARD THEN TURNED TOWARD THE PASSENGER SIDE IN AN L SHAPE. TOOK IT TO THE SUBARU DEALERSHIP AND THEY OF COURSE CLAIM THAT THERE MUST HAVE BEEN AN IMPACT THAT CAUSED THE CRACK. THE ASST. SERVICE MANAGER ACTUALLY ARGUED WITH ME AND CLAIMED THAT YOU COULD FEE…
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THE WINDSHIELD ON MY 2015 OUTBACK CRACKED FROM THE DRIVER'S SIDE BOTTOM UPWARD THEN TURNED TOWARD THE PASSENGER SIDE IN AN L SHAPE. TOOK IT TO THE SUBARU DEALERSHIP AND THEY OF COURSE CLAIM THAT THERE MUST HAVE BEEN AN IMPACT THAT CAUSED THE CRACK. THE ASST. SERVICE MANAGER ACTUALLY ARGUED WITH ME AND CLAIMED THAT YOU COULD FEEL A POINT OF IMPACT WHERE A ROCK "MUST HAVE HIT" AND BLAMED THAT FOR THE CRACK. I CAN FEEL NO POINT OF IMPACT AND WAS IN FACT DRIVING THE CAR WHEN THE CRACK HAPPENED AND KNOW THAT NOTHING HIT THE WINDSHIELD. DESPITE THE CLASS ACTION SUIT AGAINST THESE WINDSHIELDS, SUBARU IS STILL NOT WILLING TO REPLACE IT AFTER THEIR "CLOSE AND CAREFUL" INSPECTION THAT TOOK ABOUT 10 SECONDS. THEY TOLD ME THE WARRANTY WOULD NOT COVER IT. THEY CLEARLY KNOW THERE IS A PROBLEM WITH THESE WINDSHIELDS AND ARE DOING NOTHING TO CORRECT IT, EVEN REFUSING TO REPLACE ONES THAT DO HAVE A PROBLEM. BESIDES BEING A BAD BUSINESS MOVE FOR SUBARU, THIS SEEMS LIKE A HUGE SAFETY ISSUE FOR CONSUMERS.
TAKATA INFLATORS. WHILE DRIVING WE NOTICED THE SPEED CONTROL SYSTEM STOPPED FUNCTIONING, IT WOULD NOT ACTIVATE OR ENGAGE. WE PULLED OVER AND TURNED OFF THE ENGINE, AFTER ABOUT 1 MINUTE WE STARTED UP AND ONCE ON THE ROAD IT WAS WORKING FINE FOR ABOUT 5 MILES OR SO THEN STOPPED AGAIN. THEN THE ABS LIGHT ALONG WITH OTHER INST…
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TAKATA INFLATORS. WHILE DRIVING WE NOTICED THE SPEED CONTROL SYSTEM STOPPED FUNCTIONING, IT WOULD NOT ACTIVATE OR ENGAGE. WE PULLED OVER AND TURNED OFF THE ENGINE, AFTER ABOUT 1 MINUTE WE STARTED UP AND ONCE ON THE ROAD IT WAS WORKING FINE FOR ABOUT 5 MILES OR SO THEN STOPPED AGAIN. THEN THE ABS LIGHT ALONG WITH OTHER INSTRUMENT LIGHTS WOULD COME ON. WHEN WE GOT HOME WE CALLED A MECHANIC AND ADVISED WE BRING IT IN, WHICH WE DID. HE SAID THE SPEED SENSOR IS BAD (PART #27540AL11B) WHICH CAUSED OTHER LIGHTS TO COME ON AND SAID IT WAS NOT SAFE TO OPERATE THE VEHICLE ESPECIALLY WHERE WE DRIVE WHICH IS IN THE SIERRA NEVADA MOUNTAINS. HE ORDERED PART BUT WAS TOLD THIS PART IS ON NATIONAL BACKORDER AND MAY BE AVAILABLE ON APRIL 2, 2019. OUR CAR HAS NOW BEEN IN THE SHOP SINCE MARCH 8TH, THIS IS SUCH AN INCONVENIENCE. THE CAR HAS APPROX 58K MILES ON IT. WOULD THIS NOT BE UNDER WARRANTY.
WINDSHIELD SPONTANIOUSLY CRACKED FROM PASSENGER B PILLER TO CENTER. WAS GETTING READY TO LEAVE A MOTEL IN AZ ON A COLD, FROSTY RAINEY DAY. I HAD TURNED ON DEFROSTER AND HEATER. AS WE STARTED TO MOVE THE VEHICLE TO THE FREEWAY , PASSENGER AND I BOTH HEARD A POP AND NOTICED A CRACK RUNNING FROM BEHIND THE PASSENGER B PILLER TO …
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WINDSHIELD SPONTANIOUSLY CRACKED FROM PASSENGER B PILLER TO CENTER. WAS GETTING READY TO LEAVE A MOTEL IN AZ ON A COLD, FROSTY RAINEY DAY. I HAD TURNED ON DEFROSTER AND HEATER. AS WE STARTED TO MOVE THE VEHICLE TO THE FREEWAY , PASSENGER AND I BOTH HEARD A POP AND NOTICED A CRACK RUNNING FROM BEHIND THE PASSENGER B PILLER TO THE CENTER. NO OTHER VEHICLES WERE MOVING NEAR MY VEHICLE. SUBARU HAS DENIED CLAIM CLAIMING WINDSHIELD DAMAED BY A ROCK. I HAVE NEVER NOTICE A ROCK STRIKE ON THE WINDSHIELD. THE VEHICLE WAS IN MOTION BUT NOT IN TRAFFIC- ON ACCESS ROAD.
Official recalls
516V292000 · Steering:column
May 11, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Consequence & remedy
Consequence: The loss of steering ability would increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the lot number on the steering column, replacing the steering column, as necessary, free of charge. The recall began May 13, 2016. Owners may contact Subaru customer service at 1-800-782-2783 or by visiting http://www.wtd65.service-campaign.com. Subaru's number for this recall is WTD-65. Note: Until the vehicles have been inspected, owners are advised not to drive their vehicles.
16V251000 · Electronic Stability Control (esc)
Apr 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy and Outback vehicles manufactured on July 20, 2015. The brake fluid used in these vehicles may contain excess moisture which may adversely affect the performance of the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence & remedy
Consequence: Poor performance of the electronic stability control system when it is activated may result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will perform an ABS activation, then flush and replace the brake fluid, free of charge. The recall began on May 20, 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTC-64.
15V502000 · Power Train:automatic Transmission; Power Train:driveline:driveshaft
Aug 10, 2015
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence & remedy
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Additional source detail variants (2)
Power Train:driveline:driveshaft
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
Power Train:automatic Transmission
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Consequence: If the transmission oil leaks onto the exhaust pipe, there is a possible risk of fire.
Remedy: Subaru will notify owners, and dealers will replace the propeller shaft, free of charge. The recall began on August 28, 2015. Owners may contact 1-800-782-2783. Subaru's number for this recall is WQU-56.
15V366000 · Exterior Lighting:brake Lights:switch; Forward Collision Avoidance: Crash Imminent Braking
Jun 12, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function.
Consequence & remedy
Consequence: If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.
Additional source detail variants (2)
Forward Collision Avoidance: Crash Imminent Braking
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function.
Consequence: If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.
Exterior Lighting:brake Lights:switch
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function.
Consequence: If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.
14V577000 · Trailer Hitches
Sep 19, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Outback vehicles manufactured January 22, 2014, to August 18, 2014, and equipped with a Subaru accessory trailer hitch assembly. During installation, the trailer hitch mounting nuts may have been overtightened, potentially resulting in failure of the trailer hitch mounting studs.
Consequence & remedy
Consequence: The mounting nut(s) may not provide sufficient force to remain attached to the studs or the studs themselves might break. If this were to happen while a trailer is being towed, the driver might not be able to operate the vehicle as desired or the trailer may detach from the vehicle. Either situation could increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace all eight mounting nuts for the trailer hitch assembly, and will inspect all eight mounting studs for damage, free of charge. The recall began on October 7, 2014. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQN-50.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Illustration