2013 Subaru Outback

I was pulling into a parking spot, without any warning the car accelerated through a fence and hit a tree. There were no injuries and the airbags did not deploy. A man was waving me to stop and I could not. Fortunately the small tree stopped the car. At first I thought maybe the gas pedal stuck or in human error I hit the gas to hard. But that was not the case. I could not control the car and my thought "what is happening"!

I was pulling into a parking space very slowly when the car went into overdrive and suddenly accelerated at a high speed. It plunged down a slight decline and hit a large tree. My airbag failed to deploy although I was thrown violently forward, and the car sustained severe front end damage. The car is considered a total loss and I spent a day at a hospital emergency room. The sudden unexpected acceleration and the lack of airbag inflation is going to be assessed by Subaru on 10/24/23. I understand that there are two class action lawsuits against Subaru (in NJ & CA) for this same unanticipated acceleration issue.

The contact owns a 2013 Subaru Outback. The contact stated that on two separate occasions while driving at undisclosed speeds, the brake pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that after several attempts of applying pressure to the brake pedal, the vehicle stopped. The contact was unsure if any warning lights were illuminated. The contact then stated that on a separate occasion, while driving at an undisclosed speed, she depressed the brake pedal, but the vehicle failed to respond. The contact then stated that the after approximately thirty seconds of applying pressure to the brake pedal, the vehicle stopped. Additionally, the cruise control warning light intermittently illuminated, and the contact heard the engine revving. The vehicle was taken to an independent mechanic where it was diagnosed but no cause for the failure was determined. The vehicle was not repaired. The dealer was notified of the failure and an appointment was scheduled for the following day. The vehicle had not yet been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

I experienced a sudden unintended acceleration of my 2013 Subaru Outback while braking to make a left hand turn at a stoplight on Federal Road in Brookfield, CT. I was able to squeeze the brake hard while shifting into neutral to avoid slamming into the car in front of me while the engine raced. The car would have gone out of control had I not been able to press very hard on the brake pedal. This incident was not the first time this unintended acceleration of the vehicle occurred. About a month ago, I was in a similar situation on the road when I was decelerating and applying the brake that the car had a rapid unintended acceleration that caused me to press very hard on the brake pedal to keep the car from lurching forward. I’ve owned the vehicle since December 2012 and this situation has probably occurred less than 5 times over the 10 years of operation. Each time I thought it was perhaps my error for somehow touching the accelerator with my foot while the brake was applied. After the recent November 22 incident, I now realize that there is likely a systemic problem with the accelerator. I plan to have accelerator inspected by the dealer.

Thank you NHTSA for being my voice. We need and appreciate the life saving work you collectively do to keep my family, myself, and others safe on our roads. I need your action. My 2013 Subaru Continuously Variable Transmission valve body is failing. This is a major safety issue because my Subaru risks stalling out and potentially being harmed in a crash causing bodily injury or death to the driver, passengers, and other motorists. This is a known issue with Subaru and the NHTSA. Instead of a recall, Subaru of America opted to extend the warranty to 100,000 miles or 10 years for this safety issue. My car is 8 years old and over 100,000 miles. (I have taken amazing care of my beloved car and have already replaced the short block assembly that was a Service Bulletin under warranty for excessive oil consumption.) My goal, with your assistance, is to hold Subaru accountable to fix this known CVT failure at their cost (Approximately $1,829.94) by honoring my 8 year old car that is within the 10 year portion of the warranty extension. Although it is a known problem for cars over 100,000 miles, Subaru is denying my claim. The verbiage of this Continuously Variable Transmission issue being covered under an extended warranty of “100,000 miles OR 10 years, WHICHEVER COMES FIRST’ is a protection of the manufacturer only. I am compelled to ask you for your help and appreciate your time and advocacy. I can help in any capacity on my end. I am at your service!

Upon entering a parking space,my 2013 Subaru Outback went from idle to full acceleration,hitting a parked,unoccupied truck. Braking had no effect on the car,the air bag did not deploy,and the car did not decelerate until I was able to engage Park-within a few seconds it resumed the idle. The police made a report,car was taken to wrecking yard,and is now at repair facility for possible repair. There were no prior warnings or messages. I was unaware of a safety issue with Subaru and when I contacted my local dealer,I was told they were unaware of any issues. I then did research online and found numerous problems.

THE WARNING LIGHTS- BRAKES, TIRE PRESSURE, CRUISE CONTROL, ENGINE LIGHTS AND TRACTION CONTROL ALL COME ON AND WON'T GO OFF. HAD THEM RESET BY THE MECHANICS BUT A DAY LATER THEY CAME BACK ON WHILE I WAS DRIVING DOWN THE HIGHWAY FOR NO REASON. CRUISE NO LONGER WORKS AS THE LIGHTS ARE ON. A LOT OF PEOPLE ON LINE SEEM TO HAVE THIS PROBLEM AND I THINK YOU SHOULD MAKE SUBARU ISSUE SOME KIND OF RECALL TO FIX THIS PROBLEM. THANK YOU. *TR

WHEN DRIVING OVER 40MPH THE CAR SEEMS TO JERK OUT OF THE BLUE IT EVEN SEEMS LIKE ONE SIDE OF THE VEHICLE LIFTS OR TILTS AS IF IT HAS HYDRAULICS MAKES IT HARD TO CONTROL CONTINUOUSLY GRIP THE STEERG WHEEL IN ORDER TO KEEP CONTROL IS UNBEARABLE. THERE IS SOMETHING SERIOUSLY WRONG AFTER READG ONLINE&ON THIS WEBSITE OBVIOUS SOMETHINGS WRONG. WHY R U WAITING FOR CRASHES& POSSIBLE DEATHS TO RAISE THIS ISSUE? WHEN DRIVING ON THE HIGHWAY AT NORMAL HIGHWAY SPEEDS ALL OF A SUDDEN YOU FEEL A QUICK PULL AS IF A MAGNET JUST PULLED YOUR CAR AND IT ALSO STARTS TO LIFT WHEN DRIVING ON THE HIGHWAY AT NORMAL SPEEDS. CAR LIFTS THE FRONT RIGHT SIDE OF SUSPENSION AS IF IT'S GOING TO ROLL OVER AND AT THE TIME IT DROPS LIKE IT'S GOING TO FOLD UNDER AND YOU'RE GOING TO CRASH. LIKE IT HAS HYDRAULICS BUT ONLY ON ONE SIDE. THIS IS VERY SCARY WHEN YOUR DRIVING AT NORMAL HIGHWAY SPEEDS. THIS MAKES YOU SLOW DOWN OUT OF NOWHERE AND CAUSING OTHERS AROUND YOU TO SUDDENLY AVOID YOU. THIS IS A NIGHTMARE. SUBARU NEEDS TO ACKNOWLEDGE THERE IS A PROBLEM. SEE ALL THE OTHER COMPLAINTS AND THERE IS A LOT MORE ONLINE BY OTHERS THAT DON'T KNOW HOW TO GO TO THIS WEBSITE AND PLACE A FORMAL COMPLAINT BECAUSE I DID NOT EVEN KNOW ABOUT IT. CAME ACROSS BY MISTAKE. THIS CAR IS MEANT FOR DRIVING LONG DISTANCES AND I AM AFRAID TO DO SO. WHEN YOUR AFRAID TO DRIVE YOUR OWN CAR SCARRED OF THE QUICK JERK AND THE POSSIBLE ROLLING OF YOUR CAR DUE TO THE "REAL" ACTIONS THE CAR IS PERFORMING WHILE DRIVING IS AND SHOULD BE A VEHICLE SAFETY CONCERN PRIOR TO ACCIDENTS AND DEATHS TAKING PLACE. JUST BECAUSE THE "MANUFACTURER" SAYS IT'S IN SPECS DOES'T MEAN NOTHG WRONG PLUS ITS THE MANUF SAYG THIS, NOT AN INDEPENDENT COMPANY.BOWEING THEIR AIRPLANE HAD HARD TIME STATING PLANE'S FAULT. YOU CAN NOT PUT THE MANUF IN CHARGE OF MAKING THE RIGHT CHOICE WHEN IT COMES TO MONEY.

ISSUE IS ONGOING FOR THE LAST 6 MONTHS. VEHICLE INTERMITTENTLY STALLS WHEN AT IDLE AND PLACED IN GEAR. HESITATION WHEN ACCELERATING WHILE DRIVING (ACTS AS IF IT NOT GETTING ENOUGH POWER.) I HAVE TAKEN THE VEHICLE TO 3 DIFFERENT DEALERSHIPS AND CONTACTED SUBARU OF AMERICA AND I AM NOT GETTING ANYWHERE. DEALERSHIPS CAN'T DUPLICATE THE PROBLEM, SO THEREFORE CAN'T DIAGNOSE THE PROBLEM. I HAVE VIDEO RECORDS OF THIS ISSUE OCCURRING.

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. WHILE DRIVING 50 MPH, THE VEHICLE WOULD DOWNSHIFT TO A LOWER GEAR WITHOUT WARNING. THE FAILURE INTERMITTENTLY RECURRED. THE VEHICLE WAS TAKEN TO CAPITOL SUBARU (LOCATED AT 920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 763-4024) WHERE DIAGNOSTIC TESTING WAS COMPLETED; HOWEVER, A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT CONSUMER STATED LOSES POWER SUDDENLY. *JB