2007 Subaru Outback

The contact owns a 2007 Subaru Outback. The contact received notification of NHTSA Campaign Number: 20V003000 (Air Bags). The vehicle was taken to the local dealer for the recall repair; however, the dealer declined to repair the vehicle due to possible damage to the dashboard while replacing the air bags. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was made aware of the issue.

2007 Subaru Legacy Outback 2.5i automatic. Had recall campaign 14V311 completed in 2018 for brake lines. According to Subaru brake lines were rustproofed and/or replaced. 9 June 2024 I start vehicle and place it into drive in doing so applying brake pedal to allow selection of transmission range. Pedal goes to floor without feedback pressure. No brakes. I check rear of car to find large amounts of brake fluid covering rear passenger wheel well area. Brake line has failed at rear junction as described in recall. Recall was not curative and did not address safety fault. 73k miles.

Both front driver and passenger side CV Boots have failed prematurely on several occasions well before the expected life and mileage expectancy for these parts (they have been replaced on four separate occasions). The CV boots hold grease in to provide lubrication to the axels. Safety was at risk as lack of lubrication increased chances of axel and associated component damage (braking and steering) at higher driving speeds. Subaru dealer has verified on each of the four separate occasions that the CV boots failed prematurely. The car has never seen any off road or rough condition driving conditions. The vehicle has always been meticulously maintained and all preventive maintenance requirements complete ahead of or on schedule and any recommended repairs by authorized mechanics are addressed immediately. Was urged by Subaru Dealer to contact Subaru of America (SOA) about the CV boots again failing prematurely. Previously, SOA was contacted and acknowledged parts should not have failed in the timeframes as it had. This time with even less mileage and time in service, Subaru is refusing to address the problem and replace the Subaru OEM parts at their expense.

Driving down the freeway, snowy conditions, going roughly 50 mph in a straight line, no curves or turns in sight, hit a very small hump in the road and suddenly I found myself sideways from what seems like a rear steer situation, i corrected as best i could and luckily i was in the only section of the road that didn't have a wall, ended up backwards in a shallow ditch. No immediate damage noted, I was able to drive away, but confidence with driving in snowy and icy conditions has been severely diminished (been driving in snow and ice for 20+ years). My previous vehicle, 1988 chevy s10 was WAY more reliable in the snow that this thing. I have since felt this car try and "kick out" while going well under the speed limit but in slightly icy conditions. The only reason I can think that this hasnt happened again is due to myself being aware of the isssue, new struts and brand new $600 dollar tires i recently purchased. This is a huge issue, and Subaru needs to own up to it, I know i'm not the only one who's experienced this.

A couple of months ago I noticed the airbag lamp stayed on after starting my car. After I had parked and later restarted the car, the airbag light went off as normal. A month or so later the airbag light again stayed on after starting the car. I also noticed that the passenger airbag indicator (on or off) didn’t seem to be working. It didn’t say “on” or “off”. It only said “Passenger”. I took it to the dealer and they diagnosed it and said I needed a new overhead lamp assembly that would cost $400 installed. They said it would take several days (it took over 2 weeks) to get the part. In the meantime, they could not tell me whether the airbag system would function properly in an accident. The part was ordered and I kept driving the car, hoping the airbag light wouldn’t stay on which was very stressful. The repair was finally made today and appears to be functioning properly. After some online research, I found out that this is a known issue with these cars. There is a soldered connection inside the overhead lamp assembly that was either improperly or insufficiently soldered or used defective solder. People have videos posted online of them taking the assembly apart and re-soldering the connection which appears to resolve the issue. I wasn’t comfortable doing that since properly functioning airbags are a critical safety component. I believe that Subaru either knows about this or should know. I would bet they have fixed this issue on newer vehicles. But lots of these vehicles still on the road.

The Airbag light on my dash was lighting intermittently. I called Kendall Subaru here in Fairbanks, AK and was told I shouldn't drive the car as such a light indicated a problem with my airbags and that even a low level bump could set them off or that they might not function at all in a major accident. I scheduled an appointment to have this problem diagnosed. They told me there was a fault in the wiring and that I'd have to have the passenger seat indicator replaced. I have done some online research and found that there are several instances of faulty soldering in the wiring for the indicator. This would seem to me to be a reason for Subaru to issue a safety recall as a pot hole hit could set this thing off or people could get killed because the airbag didn't deploy! Kendall told me that they didn't have the part in stock. It would be in in 7-10 days. That was a month ago. I have noticed that since my vehicle was in for diagnosis, that the light has only come on whe the car is started, like it's supposed to!

The contact owns a 2007 Subaru Outback. The contact stated that while driving at an undisclosed speed, the vehicle went over a bump in the roadway and went sideways. The vehicle was taken to an independent mechanic and it was diagnosed that the rear stabilizer bar had detached. The vehicle was not repaired. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was 190,000.

TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT STATED THAT SHE NOTICED THAT THERE WERE FOUR WIRES NEAR THE REAR DEFROSTER THAT WERE CUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE WIRES CONTROLLED THE WINDSHIELD WIPERS, HATCH DOOR LOCK, DEFROSTER, AND REAR STOP LIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 181,313.