2006 Subaru Outback

UPON RETURNING TO MY HOME LAST WEEK I NEARLY WENT THROUGH MY GARAGE AFTER MY BRAKE LINES FAILED AND THE BRAKE PEDAL WENT TO THE FLOOR, LUCKY FOR ME I WAS ABLE TO STOP THE VEHICLE AS I KNEW ONCE DEPRESSED ALL THE WAY I WOULD HAVE SOME REMAINING BRAKING ABILITIES. I DO LIVE IN MICHIGAN WHICH DOES ACCOUNT FOR RUST ON THE UNDER BODIES OF VEHICLES, ALTHOUGH THE SPECIFIC ISSUE THAT I AM VERY ANGERED BY WAS THE FACT THAT THERE WAS A RECALL TO PREVENT PREMATURE FAILURE OF THE BRAKE LINES IN MY CAR (RECALL WQK47, NHTSA 14V311), WHICH MY CAR TOOK PART IN AND WAS ONLY COATED WITH ANTI-RUST WAX ONLY TO FAIL A YEAR LATER. AT THE TIME OF REPAIR I HAD ASKED IF THE LINES WHERE STILL IN GOOD SHAPE, AND WAS TOLD THEY WHERE ALL GOOD AND JUST HAD TO BE COATED. SINCE I HAVE A MECHANICAL BACKGROUND I DECIDED TO L LOCATE THE BRAKE LINE THAT HAD FAILED ON MY CAR AS WELL AS LOOK INTO THE SERVICE MANUAL FOR THE REPAIRS REQUIRED FOR THE RECALL, AND UNSURPRISINGLY THE EXACT IMAGE ON THE SERVICE MANUAL FOR PROBLEM AREAS TO CLEAN AND COAT WAS THE LOCATION OF THE FAILURE. I FIND IT VERY IRRITATING TO RECEIVE A FALSE SENSE OF HOPE IN RELIANCE OF THE BRAKES ONLY TO BE LET DOWN BY THE ONE PART THAT WAS SUPPOSED TO BE CHECKED AND CORRECTED. I HAVE CONTACTED SUBARU WITH MY CONCERNS, ONLY TO BE OFFERED A VOUCHER FOR SERVICE THAT WILL COVER TO MY UNDERSTANDING A THIRD OR LESS OF THE REPAIR COST FOR A PART THAT SHOULD HAVE BEEN RESOLVED DURING A RECALL! ATTACHED YOU WILL FIND MY CORRESPONDENCE WITH SUBARU SUPPORT AS WELL AS IMAGES THAT DEPICT THE FAILURE OF NOT ONE BUT 2 JOINTS IN THE SAME AREA ABOVE/IN THE CREVICE OF THE FUEL TANK, AND THE VERY LITTLE SO CALLED PROTECTIVE ANTI-CORROSIVE WAX OVER THESE AREAS THAT WAS APPLIED DURING THE RECALL.

SUBARU DEALERSHIP REFUSED TO DISCUSS SAFETY ISSUE RECALLS SELLING VEHICLE WITH OPEN SAFETY RECALLS AND OTHER SAFETY ISSUES THAT COULD HAVE BEEN EASILY REMEDIED. THE VEHICLE HAD BEEN IN FOR SERVICE AND PROBLEMS WERE NOT ADDRESSED. DEALERSHIP CLAIMS "SOLD AS IS" AND BUYER BEWARE, AFTER WE HAD LEASED A NEW 2019 VEHICLE AND PURCHASED A LIKE NEW USED VEHICLE THAT HAD GONE THROUGH THEIR EXTENSIVE MULTIPOINT INSPECTIONS. ISSUES FOR AIR BAGS, FUEL SYSTEM LEAKING, POTENTIAL FIRE AND EXPLOSION, FAULTY SEAT LATCHES AS SAFETY RECALL. DEALERSHIP HAS VIOLATED TRUST AND EXHIBITED NO CONCERN FOR ANYONE'S SAFETY. WE CAN NOT TRUST THIS DEALERSHIP FOR REPAIR OR SERVICE OF OUR VEHICLES.

ABOUT 4 WEEKS AGO, ON LATE SATURDAY MORNING, DRIVING DOWN THE INTERSTATE, FROM RICHMOND, VA MY CAR CAUGHT ON FIRE IN HAMPTON. THE CAR JOLTED A LITTLE AND WOULD NOT ACCELERATE. PULLED TO THE SIDE OF THE ROAD, SMOKE BECAME VISIBLE, BUT THE TEMPERATURE GAUGE WAS NOT RUNNING HIGH. A WITNESS RAN TOWARD THE CAR YELLING TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. EVEN THOUGH 2 FIRE TRUCKS WERE ON THE SCENE, IT TOOK A LITTLE WHILE TO EXTINGUISH THE FIRE AND EVERYTHING UNDER THE HOOD WAS BURNT TO A CRISP. UNFORTUNATELY, IT WAS NOT RECOVERABLE. ARE YOU AWARE OF WHAT MAY HAVE POSSIBLY CAUSED THIS TO HAPPEN?

THE SAME PROBLEM HAS HAPPENED SEVERAL TIMES OVER THE PAST SEVERAL MONTHS, RANDOMLY, WHILE VEHICLE IS IN MOTION, BOTH ON HIGHWAY AND ON AUXILIARY ROADS AT LOWER SPEEDS. ON 01/20/2020, WHILE DRIVING ~65 MPH ON THE HIGHWAY, SUDDENLY, THE CAR LOST POWER--ALTHOUGH MY FOOT WAS ON THE GAS PEDAL, NO ACCELERATION WAS POSSIBLE. THE CAR "LOCKED UP," AND BEGAN TO DECELERATE, SINCE NO GAS WAS AVAILABLE. THE CHECK ENGINE LIGHT CAME ON, WITH THE FLASHING CRUISE LIGHT SIMULTANEOUSLY ON. LUCKILY, I WAS ABLE TO MOVE THE CAR ACROSS THE HIGHWAY AND STOP ON THE SHOULDER. THE CAR WAS TURNED OFF, AND I RE-STARTED AND DROVE AWAY. WHEN THIS SAME TYPE OF EVENT OCCURRED ANOTHER TIME, ON 02/01/2020, THE CAR WAS IN MOTION ON AN AUXILIARY ROAD, ~30 MPH, IN HEAVY TRAFFIC. THE CAR AGAIN LOCKED UP, NO GAS WAS AVAILABLE--THE CAR WAS ONLY ABLE TO DRIFT VERY SLOWLY. I WAS ABLE TO MAKE IT TO A STOP LIGHT, WHICH, LUCKILY, WAS A RED SIGNAL. AT THE STOP, I SHIFTED THE GEAR INTO NEUTRAL. WHILE IN NEUTRAL, THE ENGINE REVVED TO ~2500 RPM, EVEN THOUGH NO PRESSURE WAS BEING APPLIED TO THE ACCELERATOR PEDAL. I HAD TO RESTART THE CAR TWICE, BUT THE PROBLEM DIDN'T CLEAR RIGHT AWAY. AFTER A FEW MINUTES, IT DID. IN THE SEVERAL OTHER INSTANCES WHEN THIS VERY UNSAFE CONDITION OF LOSS OF POWER/ACCELERATION AND REVVING IN NEUTRAL HAS OCCURRED, WHEN THE CAR RESETS, THE CHECK ENGINE LIGHT ALSO RESETS, SO THE CODE CANNOT BE READ IN TIME. FOLLOWING THE MOST RECENT INCIDENT, I WAS ABLE TO READ THE ERROR CODE: P2138 THROTTLE/PEDAL POSITION SENSOR/SWITCH "D"/"E" VOLTAGE CORRELATION. I HAVE READ MANY OTHER REPORTS TO NHTSA AND ON SUBARU ONLINE FORUMS OF THIS VERY SAME PROBLEM. I HAVE READ THAT IT MAY HAVE BEEN CORRECTED ON SUBSEQUENT YEAR MODELS, BUT NOT ON THE 2005 AND 2006, AND DEALERS DON'T FIX. THIS IS A VERY SERIOUS, DANGEROUS, LIFE-THREATENING CONDITION. I AM AFRAID TO DRIVE MY CAR. PLEASE INVESTIGATE. SHOULD BE A RECALL.

P2138 CHECK ENGINE CODE. VEHICLE LOST ALL POWER WHILE TRAVELING 55MPH IN 4 LANES OF TRAFFIC. GAS PEDAL DIDN'T WORK AND THE ENGINE WAS RACING. THANKFULLY I WAS ABLE TO COAST OVER INTO THE LEFT TURN LANE. THE VEHICLE WOULD ONLY MOVE FORWARD WHILE IN DRIVE AND AT A SLOW CRAWL. I WAS ABLE TO GET A LARGE ENOUGH WINDOW TO CRAWL ACROSS THE OTHER 2 LANES AND CRAWL INTO A PARKING LOT. I ENDED UP GETTING TOWED FROM THERE. WHEN CHECKING FOR REPAIRS I HAD A SMALLER 'SUBARU ONLY' REPAIR SHOP TELL ME THIS IS A VERY COMMON PROBLEM AND I AM LUCKY NO ONE WAS INJURED. THEY SAID THEY REPAIR 1 TO 2 OF THESE EACH MONTH. MY LOCAL SUBARU DEALER SAYS THEY'VE NEVER HEARD OF THE ERROR CODE OR MY SPECIFIC PROBLEM. THEY DON'T EVEN STOCK THE PART I NEED. THE INTERNET HAS MANY REPORTS OF MY SPECIFIC SCENARIO. THIS SEEMS LIKE A SERIOUS SAFETY CONCERN TO ME. SOMETHING IS NOT RIGHT HERE BUT NO BY SEEMS TO BE DOING ANYTHING ABOUT IT.

TL* THE CONTACT OWNS A 2006 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED. SEVERAL WARNING LIGHTS WERE THEN ILLUMINATED AFTER THE VEHICLE STALLED. THE BATTERY TERMINALS WERE DISCONNECTED AND THEN RECONNECTED AND THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

VEHICLE DEVELOPED ISSUE ERROR CODE P2138, THROTTLE SENSOR ON GAS PEDAL DESYNCHRONIZES CAUSING VEHICLE TO GO INTO EMERGENCY SAFETY MODE WHERE POWER IS LOST, GOES INTO A HIGH IDLE, AND VEHICLE MUST BE PARKED AND RESTARTED MULTIPLE TIMES BEFORE POWERTRAIN REACTIVATES. CAUSED BY FAULTY DESIGN OF POTENTIOMETER ON THROTTLE PEDAL THAT WEARS A BARE SPOT. REPLACEMENT OF THROTTLE (GAS PEDAL) REQUIRED TO RESOLVE ISSUE, WHICH WILL EVENTUALLY START OCCURRING AGAIN DUE TO POOR DESIGN. HAS OCCURRED WHEN PEDAL ISN'T BEING USED (CRUISE CONTROL ONLY), AS WELL AS DURING NORMAL DRIVING AT ALL DIFFERENT SPEEDS.