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2024 Subaru Legacy

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 17 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

What owners actually said

17 reports
Mileage unknown · Sep 18, 2024
Electrical System

CarPlay Infotainment system built into vehicle and advertised on Subaru.Com as works "perfectly" is showing this message "There was a problem loading this content". Subaru website: The centerpiece of the updated Legacy interior is the available 11.6-inch STARLINK multimedia touchscreen. The stunning big-screen interface makes …

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CarPlay Infotainment system built into vehicle and advertised on Subaru.Com as works "perfectly" is showing this message "There was a problem loading this content". Subaru website: The centerpiece of the updated Legacy interior is the available 11.6-inch STARLINK multimedia touchscreen. The stunning big-screen interface makes it easy and intuitive to customize options and delivers SEAMLESS CONTROL of the wireless Apple CarPlay". This is FALSE ADVERTISING. This is EXTREMELY DANGEROUS SAFETY ISSUE. The entire infotainment screen which controls things like HVAC is freezing up for no reason.

NHTSA ODI #11615312

Mileage unknown · Aug 22, 2024
Visibility/wiper

The windshield is extremely fragile, I have under 3,000 miles and already 4 rock chips on the windshield. This is all from highways and paved roads, no gravel or dirt roads have been driven on. The rock chips have happened on different occasions and never was their a loud bang from a large rock which makes me think small rocks a…

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The windshield is extremely fragile, I have under 3,000 miles and already 4 rock chips on the windshield. This is all from highways and paved roads, no gravel or dirt roads have been driven on. The rock chips have happened on different occasions and never was their a loud bang from a large rock which makes me think small rocks are causing the damage. Rock chips lead to cracks that will impair visibility without costly repairs

NHTSA ODI #11610286

Mileage unknown · May 26, 2024
Visibility/wiper

Front Windshield cracks easily. Vehicle is only 7 months old and the front windshield has been cracked four separate times due to small rock impact. I just had the windshield replaced with a new Subaru OEM front windshield and three days later it was hit by a small pebble and cracked again.

NHTSA ODI #11590788

Mileage unknown · May 19, 2024
Electrical SystemUnknown Or Other

Infotainment system of car mutes iPhone telephone to person on other end of phone causing driver to need to pick up phone or interact with screen taking eyes off road. I reported to Subaru of America and was told this is happening in almost every 2024 Subaru. They paid for and provided headphones which causes me to need to use…

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Infotainment system of car mutes iPhone telephone to person on other end of phone causing driver to need to pick up phone or interact with screen taking eyes off road. I reported to Subaru of America and was told this is happening in almost every 2024 Subaru. They paid for and provided headphones which causes me to need to use telephone navigation instead of built in to car CarPlay navigation. Subaru of America and Liberty Auto City Subaru of Libertyville IL refuse to service vehicle or fix car. Subaru of America Britt Senior Customer Advocate Specialist | 1-800-782-2783 | Dial Option 1 | Direct Ext 119143 Subaru of America, Inc. | One Subaru Drive | Camden, NJ 08103 tells me they will have a software fix in Fall of 2024. This is totally unacceptable and very dangerous safety issue.

NHTSA ODI #11589569

Mileage unknown · Mar 8, 2024
Electrical SystemForward Collision AvoidanceUnknown Or Other

Apparently the wiring is made of soy based product causing mice to chew it. The power steering was compromise along with many electrical components , luckily I was not on the road when this happened the thought that I would be on the road frightens me. When I went to the dealer, Subaru of Newton NJ, they said it wasn't their fau…

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Apparently the wiring is made of soy based product causing mice to chew it. The power steering was compromise along with many electrical components , luckily I was not on the road when this happened the thought that I would be on the road frightens me. When I went to the dealer, Subaru of Newton NJ, they said it wasn't their fault and they are charging my insurance for repairs. Subaru is causing potential fatal accidents by not addressing this issue, they are aware of the problem and willing to do nothing. My car has been in the shop since December 2023 please help. Thank you.

NHTSA ODI #11576140

Mileage unknown · Feb 5, 2024
Visibility/wiper

Highway travel , approximately 70 mph , small object struck windshield and cracked it . Cracked far too easily . Less than 3000 miles on vehicle.

NHTSA ODI #11569882

Mileage unknown · Dec 16, 2023
Exterior Lighting

Frequently, while driving in the dark, oncoming traffic flashes their bright lights at me because they believe my brights are on. I flash them back to show them they are not on. I informed my local Subaru dealership on two separate occasions about the problem, and both times I was told there is nothing that can be done, that the…

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Frequently, while driving in the dark, oncoming traffic flashes their bright lights at me because they believe my brights are on. I flash them back to show them they are not on. I informed my local Subaru dealership on two separate occasions about the problem, and both times I was told there is nothing that can be done, that the lights are not adjustable and the bulbs are not too bright from the factory. I continue to have issues every time I drive the vehicle, most of my driving is in the dark. This morning, another driver behaved in a manner that made me fear for my safety. I was following a line of cars, and the vehicle in front of me pulled over to the side of the road and then pulled back on the road directly behind me. The driver continually flashed his brights at me, I'm guessing they were irritated because they believed my brights were on when I was following them. This continued for about 5 minutes. I almost called 911 because I feared for my safety and the mental stability of the driver behind me. Eventually the driver turned off the roadway and took another route than I was taking and the situation ended. I now fear for the safety of myself and other drivers, because my lights are too bright and the Subaru dealership will do nothing to remedy the safety issue. The contact stated that the vehicle was serviced at the local Subaru dealership on 12/19/2023. The dealership claimed they were able to adjust the headlights and that they are properly adjusted to specs. However, there is not a noticeable difference, nor does any other vehicles on the road.

NHTSA ODI #11560450

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.