Visibility/wiper. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports1 injury reports

Visibility/wiper complaints

57 reports

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4,918 miles · Jan 31, 2021

Visibility/wiper

CRACKED WINDSHIELD FOR NO REASON. VEHICLE WAS IN MOTION.

NHTSA ODI #11390896

Mileage unknown · Jan 24, 2021

Visibility/wiper

I HAVE NOT DRIVEN THE SUBARU LEGACY FOR A COUPLE OF DAYS. IT HAS BEEN PARKED OUTSIDE ON THE DRIVEWAY. TODAY, I NOTICED, THE FRONT WINDSHIELD HAS A LONG CRACK STARTING FROM TOP EDGE L SHAPED TO THE CENTER. THERE IS NO OBVIOUS SIGN OF THE IMPACT FROM ANY OBJECT. I SEARCHED ONLINE AND FOUND OUT THAT THIS IS QUITE A COMMON ISSUE …

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NHTSA ODI #11389691

3,383 miles · Jan 11, 2021

Visibility/wiper

THE FRONT PASSENGER WINDOW SUDDENLY DEVELOPED A LARGE CRACK AFTER LOWERING AND RAISING THE WINDOW WHILE THE CAR WAS STATIONARY. FOUR MONTHS EARLIER THE FRONT WINDSHIELD CRACKED FOR NO REASON. A SEPARATE INCIDENT WAS CREATED FOR THE WINDSHIELD.

NHTSA ODI #11387513

1,000 miles · Jan 4, 2021

Visibility/wiper

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JUST THREE MONTHS AFTER PURCHASING A NEW 2020 SUBARU LEGACY, THE WINDSHIELD CRACKED. DUE TO COVID LOCKDOWNS I HAD BARELY DRIVEN IT (BETWEEN MARCH 2020 AND JUNE 2020). MY SUBARU DEALER CLAIMED IT WAS A ROCK HIT BUT I HAD NO SUCH INCIDENT HAPPEN IN THE 1000 TOTAL MILES I HAD DRIVEN THE CAR. IN FACT, IT CRACKED WHILE DRIVING STRAIGHT AT 20 MPH DOWN A SUBURBAN STREET WITH NO OTHER TRAFFIC. I HAVE BECOME AWARE OF CLASS-ACTION LEGAL FILINGS AROUND THIS ISSUE AND AM WONDERING IF MY SITUATION IS SIMILAR TO MANY OTHER SUBARU OWNERS. I WENT AHEAD AND FILED WITH INSURANCE AND PAID A $500 DEDUCTIBLE TO GET IT REPAIRED.

NHTSA ODI #11386533

5,300 miles · Jan 3, 2021

Visibility/wiper

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MY WINDSHIELD HAS CRACKED SO EASILY AND IS VERY PRONE TO DAMAGE. MY WINDSHIELD CURRENTLY IS CRACKED OVER 3/4 OF THE SURFACE AREA. AND IT CONTINUES TO GROW. IT HAS BEEN THE WEAKEST WINDSHIELD I HAVE EVER HAD ON A VEHICLE. I AM SCARED TO GET IT CHANGED OUT BECAUSE I WANT TO MAKE SURE IT'S NOT FROM THE SAME MANUFACTURER AS THE CURRENT WINDSHIELD. THE REPLACEMENT IS GOING TO COST CLOSE TO $800 BECAUSE SUBARU REQUIRES YOU TO 'RE-SIGHT' THE LANE DEPARTURE EYE SIGHT DEVICE. WHICH SHOULD COST A BUYER ANYTHING. WHY SHOULD A CAR OWNER HAVE TO PAY TO READJUST A SAFETY FEATURE?

NHTSA ODI #11386241

Mileage unknown · Dec 15, 2020

Visibility/wiper

VERY SMALL STONE STRUCK WINDOW OF CAR AND CRACK APPEARED FROM WHERE STONE HIT ALL THE WAY TO END OF WINDSHIELD. NEXT DAY, NOTICED THAT CRACK IS GROWING TOWARD MIDDLE OF WINDOW. I'VE HAD TO REPLACE MY WIFE'S 2017 OUTBACK WINDSHIELDS 2 TIMES. SOMETHING IS DEFINITELY WRONG WITH THIS GLASS.

NHTSA ODI #11383518

3,500 miles · Nov 17, 2020

Visibility/wiper

WE JUST HAD OUR WINDSHIELD REPLACED DUE TO A CRACK ABOUT A MONTH AGO. WOKE UP THIS MORNING AND HAD ANOTHER SPONTANEOUS CRACK IN BOTTOM MIDDLE OF THE WINDSHIELD

NHTSA ODI #11375039

Mileage unknown · Nov 12, 2020

Visibility/wiper

I THINK I HAVE SPONTANEOUS CRACKING IN MY FRONT WINDSHIELD. I WOKE UP YESTERDAY MORNING AND I DON'T SEE ANY APPARENT IMPACT POINTS FOR THE CRACK.

NHTSA ODI #11374227

8,000 miles · Nov 1, 2020

Visibility/wiper

LARGE CRACK DEVELOPED IN THE WINDSHIELD LESS THAN A YEAR AFTER PURCHASE. MINIMAL IMPACT WITH ROAD DEBRIS RESULTED IN A LARGE CRACK.

NHTSA ODI #11372499

3,500 miles · Oct 22, 2020

Visibility/wiper

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A FEW DAYS AGO I CAME OUT TO MY PARKED CAR SITTING IN THE DRIVE WAY AND WHEN I SAT DOWN I NOTICED A LARGE CRACK IN THE WINDSHIELD FROM THE PASSENGERS SIDE THAT STARTED AT THE VERY BOTTOM AND TOOK A RIGHT TURN AND IS GOING TO EXTEND ALL THE WAY ACROSS MY LINE OF SIGHT. THE CAR HAS NO SIGNS OF DAMAGE AND IT LOOKS AS IF THE CRACK STARTED BELOW THE PLASTIC OF THE WINDSHIELD. I BELIEVE THIS IS A PROBLEM FROM THE FACTORY AS THERE IS NO SIGNS OF DAMAGE AND THE CAR HAD NOT MOVED IN SEVERAL DAYS.

NHTSA ODI #11365701

Official recalls

24V227000 · Air Bags:sensor:occupant Classification:front Passenger

Mar 22, 2024

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash can increase the risk of injury.

Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.

22V485000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt

Jul 8, 2022

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence & remedy

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Additional source detail variants (2)

Power Train:driveline:chain/belt

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

21V955000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Power Train:driveline:chain/belt

Dec 9, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence & remedy

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Additional source detail variants (2)

Power Train:driveline:chain/belt

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

20V766000 · Back Over Prevention:display Function

Dec 10, 2020

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

19V664000 · Service Brakes, Hydraulic:pedals And Linkages

Sep 18, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

Consequence & remedy

Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.