Cracked Right passenger side WINDSHIELD. Crack begins at windshield right passenger side bottom and is moving upward and towards drivers side of windshield. Crack is presently about 8" on length and spreading. Vehicle is not driven often. Vehicle has NOT hit any potholes, bumps, curbs. NO pebbles, stones, objects have hit win…
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Cracked Right passenger side WINDSHIELD. Crack begins at windshield right passenger side bottom and is moving upward and towards drivers side of windshield. Crack is presently about 8" on length and spreading. Vehicle is not driven often. Vehicle has NOT hit any potholes, bumps, curbs. NO pebbles, stones, objects have hit windshield via roadway, other travelling vehicles whatsoever. No ice storms, hail. Crack is causing a dangerous visibility and a heavy cost to repair.
NHTSA ODI #11461978
Mileage unknown · Jan 31, 2022
Unknown Or Other
My front windshield has cracked 2 times within the last year. The first time my wife was driving and thought she heard something hit the windshield but wasn’t sure. It created a crack across the whole windshield and Subaru replaced it free of charge. Last week I’m driving 01/20/2022 and I do see a very small object hit the winds…
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My front windshield has cracked 2 times within the last year. The first time my wife was driving and thought she heard something hit the windshield but wasn’t sure. It created a crack across the whole windshield and Subaru replaced it free of charge. Last week I’m driving 01/20/2022 and I do see a very small object hit the windshield and creates a crack again. I spoke with the service advisor and does mention their windshields are made a little thinner and could see that being an issue. I haven’t spoke with the Manager yet but I am going to give him a call and see if I could get it replaced again. I have been driving for 23 years and have not had a windshield crack on me once. Also after the second crack I did some research and realized they have been having issues with the windshields since 2015 on various models.
NHTSA ODI #11449503
Mileage unknown · Oct 30, 2021
Unknown Or OtherVisibility/wiper
Had a small rock hit my window near the driver's side on the bottom. The window cracked instantly. It was a large crack!
NHTSA ODI #11438752
Mileage unknown · Oct 13, 2021
Unknown Or Other
We were gone for 10 days. Our Legacy was left under carport (North end of garage/shop). Upon our return, we found the battery was drained. We have only 7362 miles on it. I bought it new in June 2020. We tried to charge the battery, but the charger stopped charging and the red "trouble" light came on. We had to have the car …
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We were gone for 10 days. Our Legacy was left under carport (North end of garage/shop). Upon our return, we found the battery was drained. We have only 7362 miles on it. I bought it new in June 2020. We tried to charge the battery, but the charger stopped charging and the red "trouble" light came on. We had to have the car towed to the dealer in another city. They mentioned that we need to drive car often and not leave it sit or this will happen. Luckily, there was no "trouble" only a drained battery, but it was an inconvenience. We bought the car based on Subaru's reputation for durability. We are 78 & 83 years of age respectively and my husband and I have medical issues. We need a car we can rely on at all times in case of an emergency. If this is a known problem, why was I not informed of this upon purchase? Why was there no mention in the owner's manual or new owners handout. Since the incident, I see many complaints on Web.
NHTSA ODI #11436707
Mileage unknown · Sep 28, 2021
Unknown Or Other
I parked my car in the garage on the afternoon of September 27, 2021. The next morning when I got in the car I noticed a big crack in the windshield. No dings or chips, just a large crack. I will bring the car to dealership tomorrow on their request. But they are saying my model year is not covered.
NHTSA ODI #11434768
Mileage unknown · Aug 14, 2021
Unknown Or Other
There is an ongoing problem with the center display in this vehicle. While normally just an inconvenience, it will randomly stop working / lock up / restart while driving. When this becomes a problem is when using the built in navigation or Apple Car Play for navigation. Multiple times now, it has locked up and reset while us…
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There is an ongoing problem with the center display in this vehicle. While normally just an inconvenience, it will randomly stop working / lock up / restart while driving. When this becomes a problem is when using the built in navigation or Apple Car Play for navigation. Multiple times now, it has locked up and reset while using Google Maps via Apple Car Play. Additionally, on the one trip where I attempted to use the built in navigation while on a trip, it simply stopped navigating without warning. The issue is that when you don't know where you are going, it becomes hazardous to interface with the system to restart navigation. The dealer admits there is a known issue with the system, yet there is not yet a repair being offered. At this point, my system is in some dealer diagnostic mode. I've been instructed to hit the defrost button four times when it does something abnormal so the system can be reviewed.
NHTSA ODI #11429123
Mileage unknown · Jul 26, 2021
Unknown Or Other
Windshield cracked for the second time in the same location with no impact from road debris
NHTSA ODI #11426411
Mileage unknown · Jul 13, 2021
Unknown Or Other
My windshield cracked without incident on 6/12/2021 and as it sat throughout the weekend the crack continued. I was able to have the windshield repaired through the dealer as a 'courtesy'. But given what I found online about this issue with Subaru vehicles I felt compelled to log this complaint.
NHTSA ODI #11424648
Mileage unknown · May 17, 2021
Unknown Or OtherVisibility/wiper
Cracked windshield with no known impact. Parked car at work around 10:50am came out for lunch at around 2:00pm. Windshield is cracked with no noticeable impact location. Crack starts at edge/top of windshield straight line down then branches off bilaterally.
NHTSA ODI #11417543
14,628 miles · Feb 15, 2021
Electrical SystemUnknown Or Other
RADIO AND CONTROL UNIT RANDOMLY RESTARTS AND FREEZES, AFFECTING THE RADIO FROM WORKING, THE VEHICLE CONTROL AND DRIVING ASSISTANCE OPTIONS, AND THE TWO USB PORTS WHICH ARE THE ONLY POWER SOURCES IN THE VEHICLE FROM WORKING CORRECTLY. I HAVE NO AUDIO AND CANNOT RESET THE RADIO AND CANNOT CHANGE VEHICLE CONTROL FUNCTIONS. WHEN I S…
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RADIO AND CONTROL UNIT RANDOMLY RESTARTS AND FREEZES, AFFECTING THE RADIO FROM WORKING, THE VEHICLE CONTROL AND DRIVING ASSISTANCE OPTIONS, AND THE TWO USB PORTS WHICH ARE THE ONLY POWER SOURCES IN THE VEHICLE FROM WORKING CORRECTLY. I HAVE NO AUDIO AND CANNOT RESET THE RADIO AND CANNOT CHANGE VEHICLE CONTROL FUNCTIONS. WHEN I SELECT CERTAIN BUTTONS IT DOES NOTHING.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash can increase the risk of injury.
Remedy: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence & remedy
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional source detail variants (2)
Power Train:driveline:chain/belt
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Consequence: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Remedy: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Consequence & remedy
Consequence: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Remedy: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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