The contact owns a 2019 Subaru Legacy. The contact stated that the front windshield cracked without impact. The windshield was replaced. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 50,000.
2019 Subaru Legacy
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2019 Subaru Legacy do not stand out strongly from the model-year median of 77.
About this comparison →How this year compares
Owner complaints by model year
Compare all Legacy years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
43 reports with mileage · 80 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
123 reportsPurchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my h…
Read full complaint
Purchased used vehicle in October 2020 with 1800 mileage. In April 2021 at 4000+ miles the vehicle (garage-kept) would not start. Attempted to recharge the battery 3 times over several days but it would not maintain the charge. Needed to call Roadside Assistance and have vehicle towed to the dealership (25 minutes away from my home). Dealership service department drained/dead battery and replaced with new battery.
I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken my foot of the gas peddle, and …
Read full complaint
I've had this occur two times. Other vehicles pulled out in front of me, and the Eyesight technology applied the brakes very, very hard. There was sufficient room between me and the vehicles that pulled out in front of me, so the very, very hard braking wasn't necessary. I would have just taken my foot of the gas peddle, and would have been fine. The problem is when the vehicle itself applies the brakes very, very hard the car behind you almost runs you over because visually there's no reason to be applying the brakes so hard.
While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in sepa…
Read full complaint
While driving on the Highway a small stone struck the windshield of my 2019 Subaru Legacy resulting in an immediate 18 inch crack with separation of the external glass. This is the 3rd windshield that has failed on my Subaru. One previous failure resulted in glass cracked on both the outside and inside of the windshield in separate intercepting paths. I know that windshield failure has been common amongst Subarus since 2016 and I am wondering how this can still be unresolved. The failures are so immediately dramatic in length there is no repair possible and the safety integrity of the glass is compromised.
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; …
Read full complaint
I OWN A 2019 SUBARU LEGACY. I AM VERY SHOCKED THAT I HAVE EXPERIENCED THREE MAJOR WINDSHIELD CRACKS WITHIN ONLY 18 MONTHS OF PURCHASING THE VEHICLE. THE FIRST ONE WAS ONLY 5 MONTHS AFTER I BOUGHT THE CAR (02/07/20), THE 2ND TIME WAS 7 MONTHS LATER (9/17/20), AND THE 3RD TIME WAS ON MAY 1ST, 2021. THE CRACKS CAME OUT OF NOWHERE; ONCE WHILE DRIVING ON A LIGHT TRAFFIC STREET, ONCE WHILE ON THE HIGHWAY, AND ONCE WHILE THE CAR WAS PARKED. REPLACING THE WINDSHIELD FOR THE SUBARU IS VERY EXPENSIVE! THE COMPANY REFUSES TO COVER THE COST. I HAD TO PAY $500 DEDUCTIBLE, WHILE MY INSURANCE PAID OVER $300+. I HAVE DRIVEN DIFFERENT TYPES OF CARS FOR MORE THAN 40 YEARS, SUCH AS HONDAS, CHEVYS, VOLVOS, AND FORDS, AND NOT ONE OF THOSE VEHICLES EVER HAD A WINDSHIELD CRACK. THIS IS THE FIRST TIME I HAVE EVER OWNED A SUBARU AND CANNOT BELIEVE THE NIGHTMARE/EXPENSE IN DEALING WITH THIS PROBLEM WITHIN SUCH A SHORT PERIOD OF TIME. I AM CONVINCED THERE IS A DEFECT EITHER WITHIN THE AREA OF THE FRAME OF THE CAR THAT HOLDS THE WINDSHIELD OR THE GLASS IS VERY POOR QUALITY, OR BOTH. IT IS NOT FAIR THAT SUBARU IS MISLEADING CUSTOMERS INTO BELIEVING THAT THEIR VEHICLES ARE SOME OF THE SAFEST IN THE CAR INDUSTRY. I HOPE ENOUGH SUBARU OWNERS WHO ARE DEALING WITH THE SAME PROBLEM ARE COMING FORWARD. ABOVE ALL, I HOPE SOMETHING IS DONE TO RESOLVE THIS TERRIBLE PROBLEM SOON.
CRACKED WINDSHIELD FOR NO APPARENT REASON. I HAVE ALREADY REPLACED IT SEVERAL TIMES. VEHICLE WAS ALWAYS STATIONARY.
WINDSHIELD CRACKED WHILE DRIVING - UNSURE IF ANYTHING STRUCK THE WINDOW OR NOT, BUT IT STARTED OFF AS A 6 INCH CRACK AND IN UNDER 24 HOURS HAS SPREAD TO OVER 2 FEET IN LENGTH. I HAVE READ WHERE MY YEAR/MAKE/MODEL IS CURRENTLY IN A CLASS ACTION LAWSUIT DUE TO FAULTY WINDSHIELDS AND I WOULD LIKE IT NOTED THAT I HAVE ALSO BEEN I…
Read full complaint
WINDSHIELD CRACKED WHILE DRIVING - UNSURE IF ANYTHING STRUCK THE WINDOW OR NOT, BUT IT STARTED OFF AS A 6 INCH CRACK AND IN UNDER 24 HOURS HAS SPREAD TO OVER 2 FEET IN LENGTH. I HAVE READ WHERE MY YEAR/MAKE/MODEL IS CURRENTLY IN A CLASS ACTION LAWSUIT DUE TO FAULTY WINDSHIELDS AND I WOULD LIKE IT NOTED THAT I HAVE ALSO BEEN IMPACTED BY THE FAULTY OEM WINDSHIELDS THAT SUBARU IS USING.
I WAS DRIVING ON 167 FREEWAY GOING TO WORK THE NEXT DAY I FOUND A CRACKED A LONG LINE ON MY WINDSHIELD ALSO CRACKED FOUND ON LEFT DRIVER SIDE WINDOW.
I HAVE A 2019 SUBARU LEGACY PURCHASED IN SUMMER 2019. IT IS CURRENTLY 2021, AND I AM DEALING WITH MY 3RD CRACKED WINDSHIELD. I HAVE BEEN OVERLY CAUTIOUS ABOUT STAYING FAR FROM TRUCKS, DIRTY VEHICLES, LARGE VEHICLES AND JUST GENERALLY KEEPING DISTANCE AFTER THE FIRST TIME THE WINDSHIELD CRACKED. DESPITE ALL MY EFFORTS, I STILL…
Read full complaint
I HAVE A 2019 SUBARU LEGACY PURCHASED IN SUMMER 2019. IT IS CURRENTLY 2021, AND I AM DEALING WITH MY 3RD CRACKED WINDSHIELD. I HAVE BEEN OVERLY CAUTIOUS ABOUT STAYING FAR FROM TRUCKS, DIRTY VEHICLES, LARGE VEHICLES AND JUST GENERALLY KEEPING DISTANCE AFTER THE FIRST TIME THE WINDSHIELD CRACKED. DESPITE ALL MY EFFORTS, I STILL ENDED UP WITH A CRACKED WINDSHIELD YET AGAIN. IT IS A SERIOUS SAFETY ISSUE, AND I CANNOT CONTINUE TO SPEND HUNDREDS OF DOLLARS ON REGULAR WINDSHIELD ISSUES. THIS IS WHILE I AM PROACTIVELY TRYING TO AVOID THIS ISSUE. 1ST WINDSHIELD CRACK WAS JULY 2019 - A ROCK HIT MY WINDSHIELD 2ND WINDSHIELD CRACK WAS SEPTEMBER 2019 - JUST NOTICED A CRACK ONE MORNING, NOTHING ACTUALLY HIT MY WINDSHIELD TO MY KNOWLEDGE. 3RD WINDSHIELD CRACK WAS FEBRUARY 2021 - AGAIN, NOTICED A CRACK IN THE WINDSHIELD IN THE AFTERNOON, NO NOTICEABLE IMPACT OCCURRED.
THE WINDSHIELD GOT HIT BY A VERY TINY OBJECT (LIKELY A ROCK) AND HAD A CIRCULAR CRACK/CHIP AT THE LEFT LOWER QUADRANT ON 1/5/2021 WHEN I WAS DRIVING ON A FREEWAY. I TOOK THE CAR FOR WINDSHIELD REPAIR ON 1/9/2021. NOW THE DAMAGED AREA IS BIGGER WITH MORE FINE CRACKS. THE WINDSHIELD DID NOT GET HIT AGAIN AFTER 1/5/2021. THE REPAIR…
Read full complaint
THE WINDSHIELD GOT HIT BY A VERY TINY OBJECT (LIKELY A ROCK) AND HAD A CIRCULAR CRACK/CHIP AT THE LEFT LOWER QUADRANT ON 1/5/2021 WHEN I WAS DRIVING ON A FREEWAY. I TOOK THE CAR FOR WINDSHIELD REPAIR ON 1/9/2021. NOW THE DAMAGED AREA IS BIGGER WITH MORE FINE CRACKS. THE WINDSHIELD DID NOT GET HIT AGAIN AFTER 1/5/2021. THE REPAIR DID NOT CONTAIN THE DAMAGE.
Official recalls
321V587000 · Fuel System, Gasoline:delivery:fuel Pump
Jul 29, 2021
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
20V218000 · Fuel System, Gasoline:delivery:fuel Pump
Apr 16, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Consequence & remedy
Consequence: If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
19V493000 · Structure
Jun 26, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Consequence & remedy
Consequence: In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy: Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration