2019 Subaru Legacy

A SMALL CRACK (ROUGHLY 2 INCHES IN LENGTH) APPEARED ON MY WINDSHIELD ON THE BOTTOM PASSENGER SIDE, WHILE I WAS DRIVING TO WORK. I NOTICED IT WHILE PARKED AT A RED LIGHT, BUT IT WAS NOT THERE WHEN I HAD STARTED DRIVING. AT FIRST I THOUGHT IT WAS SOMETHING ON MY WINDSHIELD BECAUSE I HADN'T BEEN HIT BY ANYTHING, IT JUST APPEARED. THE CRACK SPREAD CONSIDERABLY FURTHER BEFORE I ARRIVED AT WORK AND I HAD TO REPLACE IT THE NEXT DAY.

ON TWO SEPARATE OCCASIONS I WAS STARTLED BY A LOUD POP KIND OF NOISE COMING FROM THE WINDSHIELD AREA WHILE DRIVING. ABSOLUTELY NOTHING WAS AROUND TO CAUSE THIS EITHER TIME AND NOTHING WHATSOEVER HAS HIT THE WINDSHIELD SINCE I'VE OWNED THIS CAR. I AM THE SOLE DRIVER. ON BOTH OCCASIONS, I WAS DRIVING DOWN A STRAIGHT ROAD GOING 50MPH ON MY WAY TO WORK (A 10 MINUTE COMMUTE). THE MORNING AFTER THE SECOND OCCURRENCE, I GOT INTO MY CAR TO FIND A CRACK ON THE LOWER PASSENGER SIDE OF MY WINDSHIELD ABOUT 2/3S OF THE WAY DOWN AND STARTING FROM THE OUTER EDGE. THERE HAD BEEN NO CRACK OR ANY HINT THAT SOMETHING WOULD HAPPEN WHEN I LEFT MY CAR THE DAY BEFORE. HOW DOES A CRACK JUST APPEAR OVERNIGHT WITH ABSOLUTELY NOTHING TO CAUSE IT? I HAVE NEVER IN MY LIFE HAD THIS HAPPEN. THE CAR WAS ABSOLUTELY STATIONARY, NO NEARBY TREES OR ANYTHING THAT COULD CAUSE ANY IMPACT. DUE TO COVID, THE CRACK SAT FOR QUITE SOME TIME, WHEN I FINALLY GOT TO MAKE IT TO THE SUBURU DEALERSHIP WHERE I BOUGHT MY CAR, THEY DENIED MY CLAIM. THE TECHS SAID THEY COULD FIND NO CHIP OR ORIGINATION FOR THE CRACK... (BECAUSE THERE WASN'T ONE) THE TECHS AGREED IT SHOULD HAVE BEEN COVERED UNDER THE WARRANTY BUT SUBURU STILL DENIED MY CLAIM. I'M NOW OUT $1103.00

TL* THE CONTACT OWNS A 2019 SUBARU LEGACY. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS PARKED UNDER A TREE, AN ACORN HAD FALLEN FROM THE TREE AND CRACKED THE WINDSHIELD ON THE DRIVER SIDE. THE CRACK SPREAD FROM THE DRIVER SIDE SPREAD AND BEGAN TO ZIG ZAG THREE INCHES DOWN THE WINDSHIELD. THE CONTACT ALSO STATED THAT HE DISCOVERED A CRACK ON HIS FRONT PASSENGER SIDE WINDOW THAT ALSO ZIG ZAGS FROM THE UPPER RIGHT HAND CORNER DOWN TO THE MIDDLE BOTTOM PORTION WINDOW. THE CONTACT CALLED AUSTIN SUBARU(8100 BURNET RD, AUSTIN, TX 78757) WHERE HE WAS INFORMED TO BRING IN THE VEHCILE TO THE DEALER FOR AN INSPECTION. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

THERE IS AN 18 INCH CRACK IN OUR WINDSHIELD. WE HEARD A SOFT 'POP' NOISE WHEN WE WERE DRIVING STRAIGHT ON A LEVEL ASPHALT ROAD AT A LOW SPEED. NO ROCKS OR OTHER OBJECTS HIT THE GLASS. WE LOOKED AROUND TO SEE WHAT IT WAS AND WE NOTICED THE CRACK. IT IS ABOUT 18 INCHES LONG AND STARTS AT THE EDGE OF THE GLASS ON THE PASSENGER SIDE OF THE VEHICLE.

WAS DRIVING TO WORK WHEN A TINY ROCK HIT MY WINDSHIELD ABOUT 3 INCHES FROM PASSENGER SIDE OF GLASS. IT WAS ABOUT HALFWAY UP THE WINDSHIELD. THE ROCK HIT WAS BARLEY AUDIBLE, ALMOST DIDN'T NOTICE IT. WHEN I GOT TO WORK I INSPECTED IT AND FOUND THE SLIGHTEST SCRATCH, NO CHIP, NOT ANY SIGNS OF A CRACK. SO I DIDN'T WORRY ABOUT IT. WHEN I GOT IN MY CAR AT LUNCH NOTICED A CRACK FROM SIDE TO SIDE OF WINDSHIELD. I CAN TAKE MY FINGERNAIL AND FEEL THE CRACK ON BOTH SIDES. I FEEL THIS IS A SAFETY ISSUE. WHAT ARE YOU SUPPOSED TO DO ON ROAD TRIPS, STOP AND GET YOUR GLASS REPLACED EVERY TIME YOU GET A CHIP. I DO NOT FEEL THIS CAR IS SAFE TO DRIVE WHEN THE WINDSHIELD IS CRACKED FROM SIDE TO SIDE. NOT TO MENTION YOU CAN GET A TICKET OR TOLD TO PARK THE CAR WHEN IT IS IN THE DRIVERS VIEW! *TR