WINDSHIELD: THE OEM WINDSHIELD CRACKS EASILY AND MANUFACTURE WILL SAY NOT RESPONSIBLE BECAUSE IT'S NOT A "DEFECT", BUT THEY USED INFERIOR GLASS. CURRENTLY, I HAVE OVER 6 CRACKS AND EVERY TIME THE SMALLEST ITEM HITS IT, THE WINDSHIELD CRACKS. I'VE BEEN WITH NEW CAR DEALERSHIP FOR OVER 30YEARS AND OWNED MANY CARS AND NEVER HAD A W…
Read full complaint
WINDSHIELD: THE OEM WINDSHIELD CRACKS EASILY AND MANUFACTURE WILL SAY NOT RESPONSIBLE BECAUSE IT'S NOT A "DEFECT", BUT THEY USED INFERIOR GLASS. CURRENTLY, I HAVE OVER 6 CRACKS AND EVERY TIME THE SMALLEST ITEM HITS IT, THE WINDSHIELD CRACKS. I'VE BEEN WITH NEW CAR DEALERSHIP FOR OVER 30YEARS AND OWNED MANY CARS AND NEVER HAD A WINDSHIELD CRACK SO EASILY. SMALL ROCKS WOULD HIT MY OTHER CARS AND JUST BOUNCE OFF, BUT NOT MY 2018 SUBARU LEGACY, AS I SAID AT "LEAST" 6 MARKS FROM ANYTHING HITTING MY WINDSHIELD IS CURRENTLY AVAILABLE TO SEE, YET NO MARKS ON MY OTHER VEHICLE, WHICH IS A GM PRODUCT. TAKING A PICTURE IS TOO HARD TO SEE "ALL" THE SMALL CHIPS. I HAVEN'T REPLACED IT YET, HOPING A RECALL WOULD HAPPEN, OR SOMEONE WANTS TO LOOK AT ALL THE NICKS, SINCE I'VE OWNED IT NEW FROM 2018. THIS HAPPENS DRIVING SLOW, FAST, ANYWHERE A ROCK CAN FLY.
NHTSA ODI #11387060
5,000 miles · Jan 4, 2021
Visibility/wiper
WINDSHIELD CHIPPED WITHOUT LEAVING CRACKS AND CANNOT BE REPAIRED.
NHTSA ODI #11386535
65,000 miles · Jan 3, 2021
Visibility/wiper
ON A COLDER 20 DEGREE MORNING, I STARTED MY 2018 SUBARU LEGACY TO WARM UP. WITHIN A FEW MINUTES AND BEFORE DRIVING AWAY, MY WINDSHIELD SPONTANEOUSLY CRACKED AT THE BOTTOM NEAR THE WIPER BLADE / DEFROST VENTS. THE CRACK STARTS ON THE BOTTOM DRIVERS SIDE, COMES UP ABOUT 3 INCHES, THEN RUNS ACROSS ABOUT 18 INCHES TOWARDS THE PASSEN…
Read full complaint
ON A COLDER 20 DEGREE MORNING, I STARTED MY 2018 SUBARU LEGACY TO WARM UP. WITHIN A FEW MINUTES AND BEFORE DRIVING AWAY, MY WINDSHIELD SPONTANEOUSLY CRACKED AT THE BOTTOM NEAR THE WIPER BLADE / DEFROST VENTS. THE CRACK STARTS ON THE BOTTOM DRIVERS SIDE, COMES UP ABOUT 3 INCHES, THEN RUNS ACROSS ABOUT 18 INCHES TOWARDS THE PASSENGERS SIDE, AND THEN BACK DOWN AGAIN.
NHTSA ODI #11386329
83,400 miles · Aug 29, 2020
Unknown Or OtherVisibility/wiper
WHILE TRAVELING ON THE INTERSTATE, THE PASSENGER SIDE OF THE FRONT WINDSHIELD BECAME DAMAGED FROM UNKNOWN REASONS AFTER EXPERIENCING A SLIGHT DIP IN THE ROAD. A CRACK FORMED AND EXPANDED TO OVER 12 INCHES IN LENGTH QUICKLY. ATTACHED PHOTO 20200829_164645 INCLUDED AS EVIDENCE. THIS IS THE SECOND TIME THIS VEHICLE HAS EXPERIENCED …
Read full complaint
WHILE TRAVELING ON THE INTERSTATE, THE PASSENGER SIDE OF THE FRONT WINDSHIELD BECAME DAMAGED FROM UNKNOWN REASONS AFTER EXPERIENCING A SLIGHT DIP IN THE ROAD. A CRACK FORMED AND EXPANDED TO OVER 12 INCHES IN LENGTH QUICKLY. ATTACHED PHOTO 20200829_164645 INCLUDED AS EVIDENCE. THIS IS THE SECOND TIME THIS VEHICLE HAS EXPERIENCED FRONT WINDSHIELD DAMAGE. IT WAS REPLACED A LITTLE OVER A YEAR AGO WITH OEM PARTS (CARLEX GLASS) THROUGH MY INSURANCE. ATTACHED PHOTO SCREENSHOT_202... AS EVIDENCE. THAT INCIDENT OCCURRED WHILE DRIVING ON A HIGHWAY AND ROAD DEBRIS STRUCK THE PASSENGER EDGE OF THE FRONT WINDSHIELD. A CRACK FORMED AND SPREAD TO THE MIDDLE OF THE WINDSHIELD. DUE TO HAVING EYESIGHT TECHNOLOGY THE FRONT WINDSHIELD IS IMPERATIVE TO SAFETY OPERATIONS AND NEEDS TO REMAIN FREE FROM DEFECTS, SINCE IT CAN CONTROL A VEHICLE'S ACCELERATION, BRAKING, AND STEERING CONTROL SYSTEM. I BELIEVE THAT THE FRONT WINDSHIELD GLASS BEING USED BY SUBARU (CARLEX GLASS) IS SUBSTANDARD AND CREATING A DANGEROUS CONDITION FOR DRIVERS WHO UTILIZE THIS TECHNOLOGY. IF A WINDSHIELD REPLACEMENT IS NEEDED, RECALIBRATION OF EYESIGHT TECHNOLOGY IS REQUIRED TO ENSURE SAFETY COMPLIANCE. THIS ADDITIONAL PROCEDURE CAN DISSUADE OWNERS DUE TO TIME AND COST; THEREBY, CREATING AN ADDITIONAL SAFETY PREDICAMENT BY HAVING DRIVERS OPERATE IMPERFECT VEHICLES. RESEARCH HAS INDICATED SIMILAR COMPLAINTS FROM VARIOUS INDIVIDUALS AND MULTIPLE SUBARU MODELS OVER A SPAN OF YEARS. I IMPLORE YOU TO INVESTIGATE IMMEDIATELY!
NHTSA ODI #11352017
35,000 miles · Jun 10, 2020
Unknown Or OtherVisibilityVisibility/wiper
WENT INTO PHONE STORE AND WHEN I CAME OUT THE WINDSHIELD HAD CRACKED FOR NO APPARENT REASON. IT WAS PARKED OUTSIDE, NO TRAFFIC OR ANYTHING ELSE. *TR
NHTSA ODI #11328209
28,630 miles · May 17, 2020
Visibility/wiper
I WORK AS A HOME HEALTH NURSE AND I JUST FINISHED A PATIENT VISIT. AFTER I GOT BACK INSIDE MY CAR I FOUND A HUGE CRACK ALONG THE RIGHT SIDE OF MY FRONT WINDSHIELD. WHILE I WAS COMPLETING MY PATIENT VISIT MY CAR WAS PARKED OUT FRONT OF THE HOUSE THE ENTIRE TIME AND WAS NOT IN MOTION. THE CAR WAS NOT PARKED UNDER ANY TREES, OR ANY…
Read full complaint
I WORK AS A HOME HEALTH NURSE AND I JUST FINISHED A PATIENT VISIT. AFTER I GOT BACK INSIDE MY CAR I FOUND A HUGE CRACK ALONG THE RIGHT SIDE OF MY FRONT WINDSHIELD. WHILE I WAS COMPLETING MY PATIENT VISIT MY CAR WAS PARKED OUT FRONT OF THE HOUSE THE ENTIRE TIME AND WAS NOT IN MOTION. THE CAR WAS NOT PARKED UNDER ANY TREES, OR ANYTHING THAT COULD OF DONE THIS.
NHTSA ODI #11324896
27,000 miles · Apr 1, 2020
Visibility/wiper
I WAS ON THE HIGHWAY GOING ABOUT 70 AND DIDN'T HEAR A ROCK HIT THE WINDSHIELD AND WAS ON A SMOOTH SURFACE, HOWEVER SUDDENLY THERE WAS A FOOT LONG CRACK ON THE DRIVER'S SIDE.
NHTSA ODI #11319957
25,000 miles · Mar 15, 2020
Visibility/wiper
JULY 2019 WE GOT A CRACK IN OUR WINDSHIELD BETWEEN THE EYESIGHT CAMERAS. WE PAID OUT OF POCKET TO REPLACE THE WINDSHIELD NOT UNDERSTANDING WHY IT HAPPENED. BUT ONLY SEVERAL MONTHS AFTER WE HAD THE WINDSHIELD REPAIRED IN OCTOBER, IT CRACKED AGAIN IN DECEMBER. THIS TIME ON THE DRIVER SIDE INLINE WITH OUR VIEW.
NHTSA ODI #11318150
20,900 miles · Mar 15, 2020
Visibility/wiper
MY WINDSHIELD CRACKED SPONTANEOUSLY WHILE I WAS DRIVING AND THE CRACK QUICKLY SPREAD AND BECAME VERY LARGE
NHTSA ODI #11318148
11,900 miles · Mar 15, 2020
Visibility/wiper
WINDSHIELD SUDDENLY CRACKED WHILE PARKING OVERNIGHT
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: Failure to display the rearview image while backing up increases the risk of crash.
Remedy: Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence & remedy
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional source detail variants (2)
Electrical System:software
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Fuel System, Gasoline
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Consequence: The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
Remedy: Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Subaru Legacy Problems, Complaints & Recalls | Skip That Year