2014 Subaru Legacy

12/7/16 I HAVE HAD A PROBLEM TWICE WHEN I HAD NO CONTROL OF THE STEERING WHEEL. I REPORT'D IT TO THE DEALERSHIP IN RACINE, WI. THEY DID NOT SEEM CONCERN'D. SOME ONE STATED THEY HAD NEVER HEARD OF ITS OCCURRING PRIOR TO MY STATEMENT TO THEM. ANOTHER STATED IT WAS NOT DANGEROUS. I STATED IT WAS TO ME. I BELIEVE HE WAS THE LEAD SALESMAN. BOTH TIMES WERE SCARY TO ME. THERE IS SOME TYPE OF DEVICE IN TWO PLACES ON THE STEERING WHEEL. THEY SEEM TO BE "PLASTIC" & ARE CLOSE TO A RECTANGULAR/SQUARE SHAPE. I BELIEVE ONE HAS A MINUS SIGN ON THE LEFT & A PLUS SIGN ON THE RIGHT. I BELIEVE THEY ARE THERE IF I SHOULD DECIDE TO DRIVE IN THE MANUAL POSITION INSTEAD OF THE AUTOMATIC POSITION. EACH TIME THIS OCCURRED, THIS DEVICE SOMEHOW ENDED UP IN MY COAT OR JACKET POCKET & PREVENT'D ME FROM HAVING CONTROL OF THE STEERING WHEEL. THE CAR TURN'D TOO FAR TO THE LEFT, TAKING ME OVER THE CENTER LINE. LUCKILY THERE WAS NO ONE COMING IN THE OTHER DIRECTION WHEN I BRAKED. THE SECOND TIME IT OCCURRED, I WAS ON THE TOP SECTION OF THE RAMP PARKING LOT WHERE I VOLUNTEER AT THE HOSPITAL. I WAS WEARING A DIFFERENT COAT THIS TIME FROM THE ONE I WORE THE FIRST TIME. THE VEHICLE WAS IN MOTION BOTH TIMES WHEN I HAD NO CONTROL. I HAD ASK'D AT THE RACINE DEALERSHIP IF THEY COULD BE REMOVED. THE LEAD SALESMAN STATED "NO". I HAVE NOT REPORT'D THE SECOND INCIDENT TO THEM DUE TO THEIR CAVALIER ATTITUDE. THIS DEALERSHIP HAS RELOCATED TO KENOSHA, WI. I HAVE ALSO SWITCH'D TO A DIFFERENT SERVICE CENTER IN MILWAUKEE, WI. ( SCHLOSSMAN'S )--- DUE TO THE SAME REASON. I DO NOT KNOW HOW TO UPLOAD & MY PRINTER IS NOT WORKING. I APOLOGIZE, THIS IS THE BEST I CAN DO FOR YOU. THANK YOU FOR THIS OPPORTUNITY TO REPORT THESE INCIDENTS TO YOU. I APPRECIATE IT & AM GRATEFUL FOR IT. *TR

IM NOT THE ONLY ONE. THE HEADLIGHTS GO ON AND OFF. I HAVE CONTACTED OTHER OWNERS ABOUT THIS ISSUE FOR THIS MODEL YEAR. ITS VERY DANGEROUS TO BE DRIVING AND THE LIGHTS GO OUT. SUBARU HAS IGNORED OWNERS. I WENT TO REPLACE A BULB BUT THE BULB IS BRAND NEW. THERE IS A SERIOUS AND DANGEROUS DEFECT IN THIS 2010-2014 MODEL YEAR SUBARU.

TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,500. THE VIN WAS NOT AVAILABLE.

2014 SUBARU LEGACY. CONSUMER WRITES IN REGARDS TO CLAMP THAT HOLDS VEHICLE BUMPER REPLACEMENT ISSUES. *SMD THE CONSUMER NOTICED SEVERAL MONTHS AFTER SHE PURCHASED THE VEHICLE, THE BUMPER HAD POPPED OUT. SHE MANAGED TO PUSH IT BACK IN. HOWEVER, THE SAME THING HAPPENED ON ANOTHER OCCASION. THE DEALER INFORMED THE CONSUMER, THE CLAMP THAT HELD THE BUMPER IN PLACE WAS MISSING AND IT WAS POSSIBLE SHE MAY HAVE WENT OVER A BUMP IN THE ROAD WHICH MAY HAVE CAUSED THEM TO BECOME LOOSE, AND EVENTUALLY LOST. A NEW CLAMP WAS INSTALLED AND THERE WAS NO PROBLEM, UNTIL THE FALL. WHILE DRIVING, THE CONSUMER A HEARD A NOISE. WHEN SHE EXITED THE VEHICLE, SHE DISCOVERED THE BUMPER WAS HANGING FROM THE VEHICLE. EVIDENTLY, SHE HAD BEEN DRAGGING THE BUMPER FOR SEVERAL MILES AND THE BOTTOM BECAME SCRATCHED AND TORN. THE DEALER STATED THERE WAS A SLIGHT IMPRESSION ON THE BUMPER AND IT LOOKED AS THOUGH IT HAD BEEN HIT AT SOME POINT. THE CONSUMER WAS INFORMED IT WAS NOT COVERED UNDER WARRANTY AND IT WOULD COST $ 1,034.84 TO REPLACE. *JB

EXPERIENCED STUCK DRIVER'S WINDOW LAST SUMMER IN PERIOD OF TEMPERATURE FLUCTUATIONS (EXTREME TO MODERATE HEAT), REPORTED/SHOWN TO DEALERSHIP; SAME ISSUE THIS FEBRUARY (EXTREME TO MODERATE COLD). OTHERWISE, NO PROBLEMS WITH CAR SINCE BEGAN LEASE FALL 2014. ON MONDAY, MARCH 9, 2015, PARKED CAR ACROSS THE STREET FROM MY HOUSE ABOUT 6:15/6:30PM. DID ERRANDS, RETURNED ABOUT 30/45 MINUTES LATER TO GET GLASSES OUT OF CENTER CONSOLE -- 7/7:15PM. THEN I LOCKED THE CAR WITH REMOTE KEY PIECE. CAR ACKNOWLEDGED WITH SOUND, LIGHTS. THIS WAS THE LAST INTERACTIVE ACTION TAKEN WITH CAR. CAR HAD BEEN IDLE FOR 30/45 MINUTES. I SAW NOTHING NEW, UNUSUAL. I RETURNED TO THE CAR APPROXIMATELY 12 HOURS LATER, AROUND 7AM, TUESDAY, MARCH 10, 2015 TO GET IN THE CAR TO GO TO WORK. THE REMOTE KEY SYSTEM WAS NOT FUNCTIONING; A FIRST SINCE I'D GOTTEN THE CAR. I TRIED THE CAR KEY IN THE FRONT DRIVER'S DOOR. DIDN'T WORK. AGAIN ODD. I TRIED THE BACK DRIVER'S SIDE DOOR; IT WAS OPEN (AGAIN ODD; I'D LOCKED THE CAR THE PREVIOUS EVENING). I BENT INSIDE, LOOKED TOWARD THE DRIVER'S DOOR AND NOTICED THE DOOR'S MANUAL DOOR LEVER MANGLED. I WORRIED THE CAR MIGHT HAVE BEEN VANDALIZED OVERNIGHT (UNUSUAL; I LIVE IN A LOW-CRIME NEIGHBORHOOD). THERE WAS A POWERFUL, CHEMICAL-LIKE SMELL IN THE CAR. I CAME AROUND TO THE PASSENGER SIDE, BENT IN THROUGH THE FRONT PASSENGER DOOR. EXPERIENCED STRONG CHEMICAL SMELL AGAIN. FROM THIS VANTAGE POINT, I NOTICED THE DRIVER'S SIDE DOOR, ON THE SIDE BY THE DASH AND FRONT WHEEL, WAS BURNT AND GUTTED; PART OF DASH ADJACENT BURNT. I LOOKED OUTSIDE OF THE CAR; SAW NO EXTERIOR DAMAGE. FOUND NO PERSONAL ITEMS MISSING, INCLUDING LOOSE CHANGE LEFT IN CAR FOR TOLLS/METERS. ASKED NEIGHBORS LIVING ON PART OF STREET WHERE THE CAR WAS PARKED; THEY HAD NOT SEEN A FIRE OR EXPLOSION THAT MORNING OR PREVIOUS EVENING. CALLED STATE FARM TO REPORT THE INCIDENT. TOOK PICTURES 8AM. *TR

I PURCHASED MY BRAND NEW 2014 SUBARU LEGACY ON MAY 16TH 2014. ABOUT ONE WEEK LATER I WAS DRIVING UP THE SLIGHT INCLINE OF THE DRIVEWAY OF THE APARTMENT HOUSE WHERE I LIVE. AS I REACHED THE STREET I STEPPED ON THE ACCELERATOR TO TURN OUT INTO THE TRAFFIC AND THE CAR COMPLETELY LOST POWER. ABOUT 5 SECONDS LATER THE POWER RETURNED AND THE CAR RESPONDED NORMALLY WHEN I STEPPED ON THE ACCELERATOR PEDAL AND I WAS ABLE TO DRIVE THE CAR NORMALLY. THREE OR FOUR DAYS LATER THE SAME THING HAPPENED AGAIN WHILE I WAS DRIVING IN TRAFFIC, AS I TRIED TO ACCELERATE THE CAR'S ENGINE LOST POWER WHEN I STEPPED ON THE ACCELERATOR. THIS SAME LOSS OF POWER NOW HAPPENS ABOUT TWO OR THREE TIMES EACH WEEK. I CURRENTLY HAVE ABOUT 2500 MILES ON THE CAR. I HAVE TAKEN IT TO MY LOCAL SUBARU DEALERSHIP ON THREE SEPARATE OCCASIONS FOR THIS COMPLAINT AND THEY HAVE KEPT THE CAR FOR A TOTAL OF ABOUT THIRTY DAY FOR OBSERVATION, TESTING, AND REPAIR BUT THEY HAVE BEEN UNABLE TO REPRODUCE OR SOLVE THE PROBLEM AND CAN FIND NOTHING WRONG WITH MY CAR. THEY WARNED ME ABOUT DRIVING WITH TWO FEET BECAUSE IF THE BRAKE IS APPLIED AT THE SAME TIME AS THE ACCELERATOR A PROBLEM LIKE THIS COULD OCCUR BUT I DO NOT DRIVE USING BOTH FEET AND HAVE ALWAYS DRIVEN USING ONLY ONE FOOT. *TR

VEHICLE HAD A 2-5 SECONDS ACCELERATION HESITATION. TAKING OFF FROM A YIELD SIGN AND GOING ACROSS A HWY, THE CAR HAD ENOUGH POWER TO ROLL FORWARD. TRIED FLOORING THE ACCELERATOR, BUT ALSO DID NOT RESPOND TO FULL THROTTLE UNTIL AFTER A FEW SECONDS THE CAR STARTED TO SLOWLY MOVE. THE ENGINE IS ON LOW RPMS AND DOES NOT LAUNCH FORWARD AS TO INDICATE A TRANSMISSION ISSUE..... IT LOOKS MORE LIKE A FUEL DELIVERY OR THROTTLE SENSOR ISSUE. I ALSO HAD THIS SAME ISSUE WITH A 2013 SUBARU IMPREZA (TRADED IN THE IMPREZA THINKING IT WAS A QUIRK WITH THE CAR). SUBARU DEALER WAS NOT BEEN ABLE TO REPRODUCE THE ISSUE ON THE IMPREZA OR THE ON THE LEGACY. NO ERROR CODES PRESENT. I CONTACTED SUBARU OF AMERICA, I WAS INSTRUCTED TO TAKE THE CAR (LEGACY) TO THE DEALER. THE TECHNICIAN WAS NOT ASKED TO ATTACH ANY KIND OF DIAGNOSTIC EQUIPMENT TO POSSIBLY CAPTURE VALUABLE DATA IN THE EVENT THAT THE ISSUE WAS REPRODUCED. WHEN THE PROBLEM HAS MANIFESTED, I HAVE ACCELERATED FROM A COMPLETE STOP OR FROM A SLOW ROLLING YIELD, THEN 2 - 5 SECOND DELAY IN ACCELERATION - VERY SLOW ROLL FORWARD. I SHARED THIS INFORMATION WITH THE DEALER. MY FAMILY AND I ALMOST GOT HIT A FEW WEEKS AGO BY A CAR GOING AROUND 60 MPH AND I WAS ALMOST HIT WHEN DRIVING THE IMPREZA (LET THE CAR ROLL BACK TO AVOID BEING HIT - I WAS ON SMALL INCLINE LEAVING MY NEIGHBORHOOD AND TRYING TO MERGE ONTO A HWY). MANY SUBARU OWNERS ARE HAVING THE SAME ISSUE (OLD / NEW VEHICLES). THERE ARE SOME BLOGS WHERE CUSTOMERS MENTION HAVING BEEN IN AN ACCIDENT BECAUSE OF THIS ISSUE AND PLENTY OF BLOGS WHERE CUSTOMERS REPORT THE PROBLEM AND FRUSTRATION WHEN THE PROBLEM CANNOT BE REPRODUCED AND ARE SENT HOME WITHOUT A FIX. HOW CAN SAFERCAR.GOV HELP COMMUNICATE THE IMPORTANCE OF THE ISSUE TO SUBARU BEFORE A FATALITY? *TR