Spontaneous windshield large crack while parked at worksite parking place on 06/07/2021. My safety was put at risk because I had to drive back home not knowing if the windshield would explode. I called the dealer (Herb Gordon Subaru in Silver Spring Maryland)right away (around 5:30 pm) and they gave me an appointment for repair …
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Spontaneous windshield large crack while parked at worksite parking place on 06/07/2021. My safety was put at risk because I had to drive back home not knowing if the windshield would explode. I called the dealer (Herb Gordon Subaru in Silver Spring Maryland)right away (around 5:30 pm) and they gave me an appointment for repair with an $800 estimate. They did not inform me of Subaru issued with windshields. This is a recently purchased pre-owned Certified vehicle on 3/22/2020. Called the insurance company and advised me to go in person talk to the dealership which I will today 6/8/2021. No warnings nor I noticed any thing hitting the windshield.
NHTSA ODI #11420067
12,368 miles · May 1, 2021
Visibility/wiper
I GOT TO WORK AT 6AM AND THERE WAS NOTHING, GOT OUT AT 6PM AND SAW A BIG CRACK IN THE WINDSHIELD ON THE PASSENGER SIDE.
NHTSA ODI #11414725
13,350 miles · Mar 30, 2021
Visibility/wiper
HAD TO REPLACE THE OEM WINDSHIELD AGAIN DUE TO SMALL ROCK MAKING THE WINDSHIELD CRACK THE WHOLE SCREEN. THE SCREEN IS NOT UP TO STANDARDS AND HAS TO BE REPLACED ALOT! IT'S TO WEEK.
NHTSA ODI #11405493
1,800 miles · Mar 19, 2021
Visibility/wiper
WAS DRIVING TO WORK AND MY WINDOW STARTED TO FOG SO I TURNED ON MY DEFROSTER AND MY WINDOW STARTED TO FORM A CRACK FROM THE BOTTOM OF THE WINDOW AND WORKED ITS WAY UP ABOUT 10 INCHES AND THEN FORMED A T ABOUT 6 INCHES ON EACH SIDE AT THE TOP
NHTSA ODI #11403821
12,300 miles · Mar 11, 2021
Visibility/wiper
MY WINDSHIELD CRACKED SEEMINGLY OVER NOTHING AND I REPLACED IT FOR $800 AND NOW IT HAS CRACKED AGAIN A WEEK AFTER SEEMINGLY OVER NOTHING
NHTSA ODI #11400374
15,000 miles · Feb 26, 2021
Visibility/wiper
VEHICLE IS LESS THAN ONE YEAR OLD WITH NO DAMAGE BUT A LARGE CRACK HAS BEGUN SPREADING DOWN THE WINDSHIELD FROM THE TOP EDGE IN THE LAST WEEK. THERE IS NO EVIDENCE OF A ROCK STRIKE OR OTHER DAMAGE TO CAUSE THIS. IT APPEARS TO BE A DEFECT IN THE WINDSHIELD ITSELF.
NHTSA ODI #11398082
7,000 miles · Feb 22, 2021
Visibility/wiper
WINDSHIELD CRACKED FOR NO KNOW REASON. VEHICLE WAS PURCHASED NEW. WINDSHIELD CRACKED AT APPROXIMATELY 7,000 MILES. IT WAS A WARM DAY. GENUINE SUBARU SUN SHIELD WAS PLACED ON DASH TO KEEP HEAT OUT. WHEN I GOT INTO THE VEHICLE AND REMOVED THE SUN SHIELD THE WINDSHIELD WAS CRACKED.
NHTSA ODI #11397395
11,410 miles · Jan 26, 2021
Visibility/wiper
AFTER REPLACING A BRAND NEW OEM WINDSHIELD FROM THE FIRST TIME ONE MONTH LATER I HAD TWO SMALL ROCKS HIT MY WINDSHIELD AND CRACKED IT I AM FORCED TO REPLACE IT FOR A SECOND TIME. THIS IS VERY UNACCEPTABLE.
NHTSA ODI #11390034
12,200 miles · Jan 21, 2021
Visibility/wiper
WHILE SITTING IN A PARKING SPOT GETTING READY TO GO INTO A STORE, THE WINDSHIELD SUDDENLY CRACKED. IT LOOKS LIKE IT CRACKED AT THE BOTTOM AND WENT UP ABOUT 12 TO 15 INCHES.
NHTSA ODI #11389158
7,000 miles · Dec 15, 2020
Visibility/wiper
TODAY, 12/14/2020 AT 430AM I STARTED MY CAR LIKE NORMAL. CURRENTLY TEMPS BELOW 30 OVER NIGHT. VEHICLE HAS A REMOTE START SYSTEM. LET THE VEHICLE WARM UP, WENT OUTSIDE AND GOT IN THE VEHICLE. NOTICED A 12 INCH CRACK ON THE LOWER PASSENGER SIDE, GOING TOWARDS THE MIDDLE. WASN'T THERE THE DAY BEFORE WHEN I PARKED IT. I PURCHASED TH…
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TODAY, 12/14/2020 AT 430AM I STARTED MY CAR LIKE NORMAL. CURRENTLY TEMPS BELOW 30 OVER NIGHT. VEHICLE HAS A REMOTE START SYSTEM. LET THE VEHICLE WARM UP, WENT OUTSIDE AND GOT IN THE VEHICLE. NOTICED A 12 INCH CRACK ON THE LOWER PASSENGER SIDE, GOING TOWARDS THE MIDDLE. WASN'T THERE THE DAY BEFORE WHEN I PARKED IT. I PURCHASED THIS VEHICLE BRAND NEW IN EARLY SEPTEMBER, ONLY 4 MONTHS OLD. I'VE CHECKED ONLINE AND HAVE SEEN HUNDREDS OF OTHERS WITH THE SAME ISSUE, AND EVEN A LAWSUIT BEING FILED AGAINST SUBARU. CONTACTED MY SUBARU DEALER WHERE I PURCHASED THE VEHICLE, THEY TOLD ME IT'S NOT COVERED UNDER WARRENTY, BUT WILL CONTACT SUBARU. WITH HUNDREDS OF OTHERS WITH THE SAME COMPLAINT AND SAFETY ISSUE. SEEMS AS THOUGH A RECALL SHOULD BE DONE ON THIS. ESPECIALLY SINCE THE EYESIGHT SAFETY SYSTEM HAS TO BE RECALIBRATED IF THE WINDSHIELD HAS TO BE REPLACED AND THAT SERVICE ALONE IS $1000. OTHERS IN FORUMS/ONLINE HAVE STATED THEY'VE BEEN THROUGH MULTIPLE WINDSHIELDS. SAME ISSUE, WHERE THEY'LL WAKE UP THE NEXT DAY TO A CRACK ACROSS IT.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Subaru Impreza Problems, Complaints & Recalls | Skip That Year