2017 Subaru Impreza

I HAD PURCHASED A SUBARU IMPREZA 2017 IN JUNE OF 2017. SINCE LEAVING THE PARKING LOT WITH THE CAR I'VE EXPERIENCED ALL THE INFO ENTERTAINMENT ISSUES. I HAVE A WEIRD ENGINE TICKING NOISE. THE VEHICLE WILL CONTINUE TO ACCELERATE. IT HAS NEVER GONE OUT OF CONTROL. HOWEVER THE 'FORWARD' MOMENTUM/ INERTIA THAT'S CREATED BY THE ENGINE DOESN'T DISPERSE CORRECTLY THRU THE EXHAUST AS IT SHOULD. THE VEHICLE IS A 5 SPEED MANUAL AND IF I DON'T SHIFT DOWN TO NEUTRAL WHEN STOPING THEN I WON'T STOP WHERE I'M JUDGING TO. THE CAR WILL FEEL AS IF IT'S SLIDING OVER THE BRAKES. YOU ALSO MAY HAVE TO POWER BRAKE WITH THE CLUTCH AS I DO REGULARLY. SINCE HAVING ALL THESE ISSUES. WHEN EVER I'D GO TO A DEALER THEY WOULD SAY SOME JARGON ABOUT HOW IF THEY HAVE TO TURN A SCREW THAT'S NOT A PART OF THE PART BEING FIXED UNDER WARRANTY OR A RECALL THEN THAT WOULD HAVE TO BE PAID FOR. I WAS TOLD I CAN HAVE MY CAR SERVICED BUT THEY DON'T KNOW WHAT THEY WILL HAVE TO DO. PRETTY MUCH TAKING ME FOR A RIDE OF 'FEAR MONGERING' AND SAYING PUT YOUR HAND ON THIS TABLE AND LET'S PLAY THE KNIFE GAME...POKE! I WOULD BE PUT IN A VERY TOUGH SITUATION WITH NO GUARANTEE. THE DEALER DID THIS SO THEY WOULDN'T HAVE TO DO WORK AND NOT GET PAID. BECAUSE THEY LOOSE MONEY AS A DEALER FOR RECALL WORK. THEY ARE NOT SUBARU AT ALL. ALL IN ALL NOW I'M TOLD TO HAVE MY CAR TAKEN TO SERVICE FOR ALL THE NUMEROUS RECALLS/LAWSUITS ATTACHED TO MY CAR. EVEN THO NOW I'M PAST MY WARRANTY (120,000). AND THERE SAYING THE SAME BS AS THEY WILL CHARGE FOR EVERYTHING NOT ASSOCIATED TO THE EFFECTED PARTS. ALL NECESSARY MEANS TO ADDRESS THE EFFECTED PARTS SHOULD BE ASSOCIATED WITH THE RECALL. I HAVE BEEN SCAMED. THE WHOLE TIME EVERY ISSUE WAS EITHER UNDER WARRANTY OR RECALL AND THEY NEVER HONOR IT. IF THEY DO. THEY WILL FIX WHATEVER HAS A SCRATCH AND CHARGE YOU SAYING IT WAS REQUIRED. IT'S ALL A GAME. THEY ARE CON ARTISTS!!!

I PURCHASED A USED 2017 SUBARU IMPREZA IN APRIL OF 2020. THE WINDSHIELD HAS BEEN BROKEN TWICE SINCE THEN. THE ONLINE PHOTOS SHOWED IT WITH AN INTACT WINDSHIELD. WHEN IT WAS BROUGHT TO MY HOME FOR A TEST DRIVE IT HAD MULTIPLE CRACKS ON THE WINDSHIELD AND THE DEALER STATED THAT THEY HAD TO REPLACE IT WHEN WE PURCHASED IT AS THEY WERE IN THE LINE OF SITE FOR THE DRIVER AND A SAFETY HAZARD. AFTER A FEW WEEKS OF NOT DRIVING THE CAR OTHER THAN TO GET GROCERIES DURING COVID THE NEW WINDSHIELD THAT THE DEALER HAD JUST REPLACE CRACKED. THERE IS NO STONE PIT, IT SIMPLY CRACKED ON ITS OWN. THIS CRACK RUNS FROM THE UPPER PASSENGER CORNER FOR APPROXIMATELY 18' TOWARD THE MIDDLE AND BOTTOM OF THE WINDSHIELD. IT APPEARS TO EITHER BE STRESS OR THERMAL RELATED. TWO WINDSHIELD CRACKS THAT DON'T APPEAR TO BE FROM A ROCK IN A MONTHS TIME SEEM LIKE A POSSIBLE DEFECT TO ME. THE CRACK I NOTICED GROW WITHOUT RECALLING A SPECIFIC INCIDENT THAT STARTED IT. THE DEALER IS NOW TRYING TO OFFER A 5 YEAR CRYSTAL FUSION TREATMENT AND WARRANTY FOR $995. SOME ONLINE SEARCHING ON THIS MAKES THAT SEEM LIKE A SCAM AT BEST. THE DISCLAIMER ON THE FORM STATES THAT THEY WON'T REPLACE THE WINDSHIELD IF BREAKAGE IS PART OF A FACTORY DEFECT, WHICH IT IS LOOKING LIKE THEY COULD STATE. I WANT TO REPLACE MY WINDSHIELD THAT IS CRACKED, BUT WOULD LIKE SOME REASSURANCE THAT IT WON'T BREAK NEARLY IMMEDIATELY AGAIN AND WOULD LIKE SUBARU OR THE DEALER TO STAND BEHIND THESE VEHICLES AS THIS APPEARS TO BE A WIDESPREAD AND SYSTEMATIC ISSUE.

STARTED THE CAR IT WAS ON PARK, THE CAR ACCELERATED TO 5RPM IN A MATTER OF SECONDS ENGINE SOUNDED LIKE AN AIRPLANE, I SHUT THE CAR AND REPEATED THE SAME PROCEDURE 3 TIMES. CALLED THE DEALER AND HAD IT TOWED THERE. THE FIRST TIME I COMPLAINED WAS AND TOOK IT TO THE DEALER IT WAS ACCELERATING ON HIGH BUT THEY REPROGAMMED IT. WAS STATIONARY ON CITY STREET

THE FIRST PROBLEM I HAD, RELATED TO THE AIRBAG SYSTEM, WAS WHEN THE TEMPERATURE BEGAN TO HEAT UP IN THE SUMMER. THE WAS PARKED OUTSIDE IN THE SUN ALL DAY AND WHEN I WAS GOING TO LEAVE WORK, I TURNED ON THE CAR AND IT GAVE ME AN ERROR CODE RELATED TO THE AIRBAG SYSTEM, AND THE AIRBAG ERROR LIGHT TURNED ON. I CALLED THE DEALER (THIS WAS 2 MONTHS AFTER BUYING HE CAR - MAY 2017) THEY TOLD ME TO BRING IT IN. I TOOK THE CAR TO THE DEALER, THEY WERE NOT ABLE TO FIND THE PROBLEM, THEY ASKED ME TO LEAVE THE CAR A COUPLE DAYS. AFTER 4 THEY CALL AND THEY STATED THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM (THE TEMPERATURE HAD COOLED DOWN THOSE DAY), SO I TOOK THE CAR HOME. A MONTH LATER IN JUNE WHEN IT STARTED TO GET REALLY HOT, ONE DAY COMING BACK FROM LUNCH THE ERROR POPS UP. WITHOUT SHUTTING THE CAR DOWN I TOOK IT TO THE DEALER AND THEY WERE ABLE TO READ THE ERROR CODE - BUT THEY HAD NO CLUE WHY IT WAS COMING UP. COMPUTER DID NOT SHOW ANY ISSUES. SO I LEFT THE CAR THERE AGAIN, AND AFTER A WEEK THEY CALL THAT THE FOUND THE PROBLEM, A BAD SENSOR IN THE AIRBAG SYSTEM - THE BAD NEWS IS THAT THE PART WOULD TAKE A COUPLE WEEKS TO ARRIVE. THEY ENDED UP HAVING THE CAR FOR ABOUT 23 DAYS BEFORE THEY WERE ABLE TO FIX IT. AFTER THEY REPLACED THAT SENSOR I HAVE NOT SEEN THE PROBLEM AGAIN. THE SECOND PROBLEM HAPPENED 2 DAYS AGO (SEPTEMBER) - WHILE RUNNING ON THE HIGHWAY, 90 DEGREE DAY, ABOUT 45 MPH, I HAD THE AIR CONDITIONER ON SUNROOF CLOSED BUT THE SHADE OPEN. ALL OF A SUDDEN I HEAR THIS LOUD BANG AND SHATTERED GLASS STARTS TO FALL ON ME AND I SEE EVEN MORE THROUGH THE REAR VIEW MIRROR. THE SUNROOF EXPLODED OUTWARDS. THERE WAS NOTHING INSIDE THE CAR, AND THE GLASS SHATTERED OUTWARDS. I TOOK THE CAR TO THE DEALER, THEY STATED THEY HAD NEVER SEEN THIS BUT THEY WERE GOING TO TRY TO TAKE CARE OF IT GIVEN THIS SHOULD NOT HAPPEN. THEY ARE STILL WORKING ON IT.

I PURCHASED A 2017 SUBARU IMPREZA LIMITED ON 7.30.17 FROM BOB BARKER SUBARU IN CARLSBAD, CA. THE CAR, UNTIL YESTERDAY, HAD APPROXIMATELY 500 MILES ON THE ODOMETER. ON 8.9.17 AT 1830 MY SON WAS DRIVING THE CAR AND HIS FRIEND WAS IN THE PASSENGER SEAT. THE CAR WAS STRUCK ON THE LEFT FRONT SIDE BY A FORD FUSION ENTERING THE INTERSECTION AFTER THE SIGNAL HAD CHANGED. THE AIRBAGS DEPLOYED. WHAT HAPPENED NEXT IS UNBELIEVEABLE!! MY SON REPORTS THAT THE SMELL OF SMOKE CAUSED HIM TO AWAKEN AND SCRAMBLE, WITH HIS FRIEND, FROM THE PASSENGER SIDE DOOR AND REACH SAFETY BEFORE THE CAR WAS COMPLETELY ENGULFED IN FLAMES. I DO NOT UNDERSTAND HOW A FRONTAL COLLISION ON A SIDE STREET CAN CAUSE A CAR TO BURST INTO AN INFERNO. PLEASE INVESTIGATE THIS CAR'S DANGEROUS BEHAVIOR IN A RATHER ORDINARY COLLISION. THIS INCIDENT DID NOT RESULT IN LOSS OF LIFE OR SIGNIFICANT MORBIDITY, BUT FUTURE DRIVERS MAY NOT BE SO LUCKY. I WOULD BE HAPPY TO DIRECT YOU TO THE TOWING COMPANY THAT HAS THE CAR SO YOU CAN INVESTIGATE.

EYESIGHT DISABLES IT'S SELF, RADIO VOLUME STOPPED WORKING, REARVIEW CAMERA DISABLES IT'S SELF, CAR LOCKED ITS SELF WITH ENGINE RUNNING FOR 1 HOUR WITH BOTH KEYS IN MY POCKET WHILE STANDING OUTSIDE WAITING FOR A TOW TRUCK. I PURCHASED THE 2017 SUBARU IMPREZA SPORT ON MEMORIAL DAY 2017. SINCE MY PURCHASE THE VEHICLE HAS BEEN RETURNED TO THE DEALER THREE TIMES TO FIX THESE ISSUES. THE LAST ISSUE REGARDING THE SELF LOCKING HAPPENED ON 07/13/17. SUBARU SERVICE DEPARTMENT HAS ADDRESSED THE PREVIOUS CONCERNS BY STATING AND UPGRADING SOFTWARE UPDATES TO MY VEHICLE BUT IT SEEMS LIKE EVERYTIME THE SOFTWARE GETS UPDATED A ANOTHER ISSUE COMES UP. MY VEHICLE HAS A OPEN CASE WITH SUBARU TECH AND IS NOW UNDER REVIEW FOR BUY BACK/REPLACEMENT. THIS IS MY F FIRST AND LAST SUBARU PURCHASE. THE CONSUMER SHOULD NOT BE SUBARU'S GUINEA PIGS FOR THEIR VEHICLES.