2013 Subaru Impreza

MY MOTHER HAS AN ISSUE WITH HER AIRBAG LIGHT IN HER SUBURA IMPREZA CAR OFF AND ON FIRST TIME LAST YEAR AND SHE BROUGHT INTO SUBARU AND THE LIGHT WENT OFF THEY TOLD HER NEXT TIME IT HAPPENS TO BRING IN RIGHT AWAY THEN SHE WAS DRIVING LAST WEEK AND THE LIGHT POPPED ON AGAIN SHE CALLED SUBARU AMERICA HEADQUARTERS ABOUT THEY TOLD HER IT WAS A SAFETY ISSUE SHE AND SENT HER IN THE SUBARU DEALER IN BLOOMFIELD NJ TO GET A DIAGNOSTIC TEST TO SEE WHAT IS WRONG WITH THE CAR AFTER A COUPLE OF HOURS OF CHECKING THEY SAID IT WAS NOTHING WRONG WITH THE CAR BUT WHEN MY MOM ASKED THE LADY IF SHE GOT INTO AN ACCIDENT WOULD HER AIRBAGS DEPLOY THE LADY RESPONDED WITH SHE IS NOT SURE IT DEPENDS SO THEY RELEASED HER CAR WITHOUT BEING 100% SURE ALSO, I'VE HEARD MY MOTHER COMPLAIN ABOUT THE SEATBELT TIGHTENS UP AROUND HER NECK WHILE SHE WAS DRIVING CERTAIN THINGS IN THIS CAR IS UNSAFE AND I FEAR FOR MY MOMS' SAFETY AND MY OWNS WHEN I RIDE IN THIS CAR NOW BECAUSE ON THE UNCLARITY IF THE AIRBAGS ARE GONG WORK OR NOT MY MOM'S PHONE AUTOMATICALLY RECORDS SO I HAVE ATTACHED THE CONVO SO YOU CAN HEAR THE EMPLOYEES UNCERTAINTY THE CAR WAS SOLD TO MY MOM PRE-OWNED AND I'M NOT SURE IF THE CAR CAME WITH ISSUES BECAUSE THE CARS HISTORY WAS NOT PROVIDED TO HER, SOME OF THE ISSUES THE CAR HAS CAN BE FROM WHATEVER HAPPENED TO THE CAR BEFORE MY MOM OWNED IT BECAUSE MY MOM DOES NOT DRIVE MUCH SO THE CAR SHOULD NOT BE HAVING GLITCHES AND MALFUNCTIONS THEY CLAIM THAT THE GLITCH IN THE CAR CAME FROM A WATER SPILL ON THE SEAT NOBODY SPILLED WATER IN THE CAR SINCE MY MOM OWNED IT SO THAT IS A MYSTERY AS WELL ONLY TWO PEOPLE RIDE IN THAT CAR SHE'S THE DRIVER AND IM THE PASSENGER NEEDED YOU CAN DOWNLOAD RECORDING AT THIS LINK HTTPS://VOCAROO.COM/I/S0ZEN2X5 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

SENSOR FOR AIR BAG IN PASSENGER SEAT NOT WORKING CORRECTLY. WORKS 80% OF THE TIME, BUT WILL PUT A WARNING ON MY DASHBOARD RANDOMLY WHILE I'M DRIVING AND DISABLE AIRBAG. IT COULD HAPPEN WHEN STATIONARY OR DRIVING. DOESN'T SEEM TO MATTER THE SPEED OR IF ANYBODY IS IN THE SEAT OR NOT. IT'S BEEN HAPPENING ON AND OFF FOR ALMOST 3 YEARS. PLEASE HELP, THE FIX IS VERY EXPENSIVE AND IT SEEMS LIKE THIS IS NOT THE FIRST TIME THERE HAVE BEEN PROBLEMS WITH SUBARUS PASSENGER SIDE AIRBAG SENSORS. THE K YOU VERY MUCH.

AIR BAG IS DISABLED WHEN MOISTURE OR HUMIDITY IS PRESENT ON THE PASSENGER SEAT. SPECIFICALLY THE AIRBAG RED LIGHT ILLUMINATES AND THE AMBER PASSENGER SIDE AIR BAG OFF LIGHT ILLUMINATES. THIS IS A PROBLEM THAT PRESENTED ITSELF SOON AFTER PURCHASE. IT HAS HAPPENED WHILE STATIONARY & WHILE DRIVING. IT HAS BEEN TRIGGERED BY BOTH HUMIDITY IN THE AIR & PERSPIRATION BY THE PASSENGER. I BELIEVE THE PROBLEM HAS TO DO WITH MOISTURE COMPROMISING THE PASSENGER SEAT SWITCH. THE INCIDENT HAS HAPPENED MANY TIMES. MOST RECENTLY I HAD LEFT THE REAR WINDOW OPEN IT WAS HUMID BUT THERE WAS NO RAIN, WHEN I WENT TO WORK IN THE MORNING THE RED AIRBAG LIGHT WAS ON. THE PROBLEM MAY BE GETTING WORSE OVER TIME, IN THE PAST A TOWEL OR TRASH BAG WOULD PREVENT IT BUT NO, AS MENTIONED IT IS BEING TRIGGERED BY HUMID AIR. I VIDEOED ONE EXAMPLE AND HAVE ATTEMPTED TO INCLUDE IT BUT IT IS TOO LARGE I WOULD BE GLAD TO EMAIL IT IF YOU ARE INTERESTED, MY DAUGHTER IS IN THE FRONT SEAT, THE AIRBAG LIGHT IS ON AND THE PASSENGER SIDE AIRBAG INDICATOR SHOWS OFF. THE VIDEO WAS TAKEN ON SEPT 30TH 2014, THE VEHICLE HAD 35,212 MILES ON IT AT THE TIME.

CLEANED UPHOLSTERY AND SEATS SLIGHTLY DAMP, WHEN I STARTED CAR THE RED AIR BAG LIGHT CAME ON AND PASSENGER SEAT SHOWED AIR BAG OFF EVEN THOUGH A PASSENGER WAS IN SEAT. IT HAS BEEN TWO DAYS AND AIR BAG LIGHT IS STILL ON AND PASSENGER BAG SHOWS AS OFF EVEN IF PASSENGER IS IN SEAT. AS SOON AS I START THE CAR THE AIR BAG LIGHT COMES ON AND STAYS ON WHILE DRIVING.

6/1/2018-DRIVING FROM KC TO ST. LOUIS-DROVE 1.25 HOURS-STOPPED FOR BREAK-DROVE ANOTHER 1.5 HOURS AND AIR BAG LIGHT CAME ON UNPROVOKED. TURN CAR OFF AND BACK ON FIXED. RETURN TRIP 6/3/2018 FROM ST. LOUIS TO KC - SAME SCENARIO-DROVE APPROX 2.5 HOURS-STOPPED - DROVE ADDITIONAL 1 HOUR AND AIR BAG LIGHT CAME ON. TURN CAR OFF AND ON AND IS OFF CURRENTLY. WAS DRIVING AROUND 70 MPH WHEN BOTH INSTANCES OCCURRED.

TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.