2019 Subaru Forester

IN JUNE 2019, 2 MONTHS AFTER I PURCHASED MY 2019 SUBARU FORESTER, A VERY SMALL ROCK HIT THE BOTTOM OF MY WINDSHIELD AND IMMEDIATELY CRACKED THE WINDSHIELD 6 INCHES, WHICH IS ABOVE THE LEGAL ROCK CHIP REPAIR LENGTH. SO I WOULD HAVE TO REPAIR THE ENTIRE WINDSHIELD. I WAS ON THE I-15 FREEWAY DIVING 80 MILES PER HOUR, THE LEGAL SPEED LIMIT. *TR

BEFORE I REACHED THE 20K MILES MARK, I HAVE ALREADY HAD TO REPLACE THE WINDSHIELD. IT SEEMS ANY SMALL BEAD OR ROCK CAUSES THE WINDSHIELD ON THIS MODEL TO SHATTER VERY EASILY. I HAVE OWNED AN OLDER SUBARU MODEL THAT I HAVE DRIVEN THROUGH THE SAME ROADS WITHOUT ANY ISSUE. BECAUSE OF I-SIGHT THIS WINDSHIELD IS EXTRA EXPENSIVE TO REPLACE AND VERY DIFFICULT TO REPAIR IF IT IS IN THE WAY OF THE I-SIGHT CAMERAS. $1,600 FIX. *TR

I WAS DRIVING ON THE HIGHWAY AND NEXT THING I KNEW THERE WAS A HUGE CRACK THAT FORMED ACROSS MY WINDSHIELD. I DIDN'T SEE OR HEAR ANYTHING AND THEN SAW THE CRACK SPIRAL. WHEN I LOOKED THERE WAS AN EXTREMELY SMALL CHIP IN THE BLACK AREA OF THE BOTTOM OF THE WINDSHIELD. EXTREMELY FRUSTRATING AND REALLY DIDN'T KNOW HOW THAT CHIP IN THE BOTTOM CORNER TURNED IN TO A CRACK AT LEAST HALF AS LONG AS THE WINDSHIELD.

DRIVING DOWN THE FREEWAY I NOTICED A SMALL PEBBLE, NO BIGGER THAN THE VERY TIP OF MY PINKY FINGER COMING TOWARDS MY DRIVERS SIDE WINDSHIELD. IT HIT THE UPPER PART OF MY DRIVER-SIDE WINDSHIELD. UPON IMPACT THERE WAS NO NOTICEABLE DAMAGE. LESS THAN A MILE DOWN THE ROAD A VERY VISIBLE GROWING CRACK WAS OCCURRING RIGHT IN FRONT OF ME. NATURALLY, I HAVE HAD CAR WINDOWS CRACK IN THE PAST, THERE WAS SOMETHING STRANGELY BIZARRE AND DANGEROUS ABOUT THIS CRACK. UPON ARRIVING 2 HOURS LATER AT MY DESTINATION I WAS GREETED BY MY FATHER WHOM I REITERATED THE ACCOUNT TOO. HE SEEMED ASTONISHED BY THE SIZE AND DEPTH OF THE CRACK THROUGH THE GLASS. *TR

I HAVE A SECOND CRACKED WINDSHIELD ON MY FORESTER, WHICH I HAVE OWNED FOR 19 MONTHS, AND HAS JUST OVER 23,000 MILES ON THE ODOMETER. IN BOTH CASES, I NOTICED THE CRACKS AFTER GOING OUT TO START THE CAR IN THE MORNING. THOSE MORNINGS, I THOUGHT ABOUT THE LAST TIME I DROVE THE CAR, AND I COULDN'T THINK OF A NOISE I HEARD, WHICH YOU WOULD TYPICALLY ASSOCIATE WITH A FOREIGN OBJECT HITTING THE WINDSHIELD. NOTHING. NO MATTER HOW FAINT. THE FIRST CRACKED WINDSHIELD HAPPENED AT JUST OVER 10,000 MILES, AND THE SECOND HAPPENED AT 19,500 MILES. I AM CONVINCED THAT THIS IS AN ENGINEERING ISSUE WITH SUBARU OF AMERICA. I VOICED THIS CONCERN TO THE EMPLOYEES AT SUBARU, BUT WAS INFORMED THAT IS WAS NOT AN ENGINEERING PROBLEM. ADDITIONALLY, THE TWO CRACKS STARTED WITHIN 4 INCHED OF EACH OTHER, BY MY ESTIMATE, SLIGHTLY LEFT OF CENTER IF LOOKING AT IT FROM THE FRONT OF THE CAR, AND NEAR TO BOTTOM OF THE WINDSHIELD. THANK YOU FOR YOUR INTEREST IN THIS MATTER. *TR

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

THIS IS THE SECOND TIME IN A YEAR THAT OUR 2019 FORESTER'S WINDSHIELD HAS SUDDENLY CRACKED WITHOUT BEING STRUCK. TODAY WE WERE DRIVING AND HEARD WHAT SOUNDED LIKE A POP (PICTURE WHEN YOU POUR COLD WATER ON HOT GLASS) AND WATCHED OUR PREVIOUSLY REPLACED WINDSHIELD CRACK STARTING AT THE EDGE ABOVE THE DRIVERS SIDE EYESIGHT CAMERA AND TRAVEL TO THE CENTER OF THE WINDSHIELD. THE CAR IS 13 MONTHS OLD AND HAS 10,500 MILES. THERE WERE NO OTHER CARS ON THE ROAD OR DEBRIS IN THE AIR, THIS IS THE SECOND TIME THAT OUR WINDSHIELD HAS SPONTANEOUSLY CRACKED FROM THE DRIVERS SIDE EDGE TOWARD THE CENTER, BLOCKING THE EYESIGHT SYSTEM. *TR