2019 Subaru Forester

With about 14,800 miles on my 2019 Subaru Forrester the windshield cracked. I took the Vehicle to Brilliance Subaru, 1500 North Randall Road, Elgin, IL 60123, 224-281-4300 and was told that the crack wasn't covered under my warranty. I know this damage was not caused by any flying debris as the crack started on the bottom of the windshield and there is no chip in the windshield. I have read that many other owners have faced the same situation, as Subaru installed faulty windshields. This should be covered under warranty and the installation and recalibration should be Subaru's expense not the owner of the vehicle.

Windshield with at least 2-ft long cracked line on my 2019 Subaru Forester. Line appeared instantly after something (perhaps a small rock/pebble) hit the windshield. The cracked line is within the sight of vision of the driver. Getting multiple glares from the cracked line when sun light hits it on certain angles. Thus, making driving uneasy during sunny days. Incident happened on 6/18/21 while driving on I-5 southbound in Oregon. I contacted a Safelite Auto Glass shop and was told that the whole windshield needs to be replaced. I made appointment with Safelite to have the windshield replaced when I return back home in Washington state in early July 2021.

We bought our Subaru Forester after researching the cars with the best safety features. The car feels unsafe because of 2 problems: Engine hesitation and sudden acceleration. We have barely avoided an incident on two occasions in a parking lot. We were braking for a car heading toward us when our car lurched ahead coming close to hitting an approaching car. Another time we were braking for a stop sign and the car accelerated into moving traffic. We have not reported it to our dealer hoping it was a fluke. We are going to bring it to the dealer because it's obvious that there is something dangerously wrong with our car. I can't report dates - it happens each time we drive with no warning - no lights. Suddenly the engine hesitates acting like it has run out of gas or it lurches ahead, accelerating on its own.

The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was stationary, a large crack appeared in the middle of the front windshield. The vehicle was taken to the local dealer where it was diagnosed with the windshield needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,000.

Battery hesitated when starting engine within 7-9 months of ownership. Spoke to mechanics and service staff several times then and later and was told I need to drive it every 2-3 days to keep battery charged. By 18 months of ownership it was completely dying by fourth day of not driving so I took it into service. After 9 days in service and then service not waiting my advised 4 days to cold start it, they said it’s fine and drive more or get a battery tender. (And that the battery compartment will not accommodate a larger, more powerful replacement battery!). So I purchased a battery tender and keep it attached at all times, just in case. And, I had to purchase a portable charger to keep in my car because an outlet isn’t always available and I could get stranded somewhere. I bought this car upon retirement as my forever car but I do not feel safe or comfortable owning it. I shouldn’t be forced to drive my car every 2-3 days. And should I really be going through all this when purchasing a new car?