2019 Subaru Forester

NEW CAR - 3 WEEKS OLD AND A 1,000 MILES. DRIVING TO WORK ON A ROUTE I'VE TAKEN FOR 5 YEARS. I WAS TRAVELING AT 60 MPH ON I-195 ON A RAINY MORNING, AND I HEARD WHAT SOUNDED LIKE A SMALL ROCK HIT THE WINDSHILED BUT I COULDN'T SEE ANY DAMAGE. AFTER WORK WALKING BACK TO MY CAR I SEE A ONE FOOT CRACK ON THE PASSENGER SIDE, WHICH HAS NOW GROWN TO TWO FEET RUNNING HORIZONTAL. THERE IS A SMALL CHIP JUST BELOW THE PASSENGER SIDE WIPER. THE CRACK HAS GROWN FROM THAT CHIP. VERY FRUSTRATING TO HAVE GLASS BREAK AND CRACK SO EASILY. AFTER RESEARCHING THIS I SAW THAT SEVERAL PEOPLE HAVE HAD SIMILAR ISSUES WITH FORESTER GLASS.

I PURCHASED MY 2019 SUBARU FORESTER SPORT ON FRIDAY, 4/19/19. ON SATURDAY, 4/20/19 I WAS DRIVING ON THE INTERSTATE IN THE RIGHT LANE WITH A PICKUP TRUCK PULLING A TRAILER AHEAD AND IN THE LANE TO MY LEFT. I DID NOT SEE ANYTHING, BUT HEARD A CRACK AND MY WINDSHIELD CRACKED FROM THE TOP JUST A FEW INCHES FROM CENTER TOWARD THE PASSENGER SIDE DOWN TOWARDS THE CENTER OF THE WINDSHIELD. UPON INSPECTION OF THE WINDSHIELD IT APPEARED THAT A SMALL ROCK MAY HAVE HIT THE WINDSHIELD NEAR THE TOP IN THE SECTION OF THE WINDSHIELD WHICH IS BLACK. THE DEALER STATED IT WAS HIT BY SOMETHING AND THEREFORE NOT COVERED UNDER WARRANTY. I FILED A CLAIM WITH MY INSURANCE AND PAID THE DEDUCTIBLE TO HAVE THE DEALER REPLACE THE WINDSHIELD. I PICKED UP THE VEHICLE MONDAY, 5/6/19 AFTER HAVING THE WINDSHIELD REPLACED. ON WEDNESDAY, 5/8/19 WHILE DRIVING IN TOWN AT APPROXIMATELY 35MPH WITH NOBODY IN FRONT OF ME, THE WINDSHIELD CRACKED FROM THE BOTTOM RIGHT HAND CORNER UP TOWARDS THE CENTER OF THE WINDSHIELD. I TOOK THE VEHICLE TO THE DEALER WHO COULD NOT FIND ANY IMPACT DAMAGE CAUSING THE CRACK. THEY AGREED TO REPLACE THE WINDSHIELD AT NO CHARGE TO ME. I PICKED UP THE VEHICLE ON TUESDAY 5/14/19 AFTER THE SECOND WINDSHIELD REPLACEMENT. AS OF TODAY, THURSDAY 5/16/19 THE WINDSHIELD DOES NOT HAVE ANY DAMAGE, ALTHOUGH WITH HAVING TWO WINDSHIELDS REPLACED WITHIN LESS THAN ONE MONTH OF OWNERSHIP, IT APPEARS THERE IS SOME SORT OF PROBLEM WITH THE MANUFACTURING AND/OR DESIGN OF THE SUBARU VEHICLES AND/OR WINDSHIELDS.

I HAD THE NEW 2019 SUBARU FORESTER FOR NOT EVEN A MONTH YET, AND I HAVE BEEN IN THE DEALERSHIP FOR 5 TIMES REGARD OF POWER REAR GATE NOT OPENING AND CRACKED RIGHT REAR QUARTER GLASS, WHICH OF THE TWO I CONSIDERED MANUFACTURER DEFECTS, BUT THEY DENIED ON BOTH ISSUES BUT COULD NOT PROVIDE ME THE REASON AND PROPER WAY OF HOW THEY'RE GOING TO HANDLE THE PROBLEM.

WINDSHIELD CRACKED FROM A SMALL PEBBLE AFTER HAVING THE CAR FOR 5 DAYS. I WAS DRIVING ON A CITY STREET, TRAVELING LESS THAN 40 MPH WHEN A PEBBLE HIT THE DRIVER'S SIDE EDGE OF THE WINDSHIELD. THE WINDSHIELD SHOULD BE ABLE TO WITHSTAND PEBBLES BEING THROWN UP FROM THE ROAD. THIS SHOULD BE ADDRESSED BY THE MANUFACTURER. I CANNOT BELIEVE THAT THIS WINDSHIELD CANNOT HANDLE DEBRIS HITTING IT. NO DIVOTS OR PITTING IN THE WINDSHIELD, JUST AN IMMEDIATE CRACK THAT GROWS. VERY DISAPPPOINTED WITH THIS VEHICLE'S WINDSHIELD.

WHILE DRIVING A SLIGHT NOISE WAS HEARD FOLLOWED BY THE APPEARANCE OF A HORIZONTAL CRACK WHICH SPREAD TO APPROXIMATELY 15". VEHICLE WAS IN MOTION ON A US HIGHWAY. BOTH SAFELITE AND THE LOCAL SUBARU DEALER HAVE ADVISED THAT REPLACEMENT GLASS IS ON HOLD / NATIONAL BACKORDER. IT HAS BEEN BROKEN AND THERE IS NO ESTIMATE OF WHEN OR IF IT CAN BE REPAIRED.