2019 Subaru Forester

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE DRIVING, THE CONTACT NOTICED THAT THE WINDSHIELD WAS CRACKED IN THE MIDDLE WITHOUT AN IMPACT OCCURRING. THE VEHICLE WAS TAKEN TO SERRA AUTO PARK (LOCATED AT 3281 S ARLINGTON RD, AKRON, OH 44312, (330) 644-1300) WHERE THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

GOT MY NEW FORESTER 8/1/19. ON 9/20/19, THE WINDSHIELD CRACKED WHILE ON THE HIGHWAY. WE DID NOT HEAR ANYTHING HIT IT. THE CRACK GREW TO ABOUT 2 FEET, AND THE WINDSHIELD HAD TO BE REPLACED ON 9/25/19. ABOUT 10/25/19, I GOT 2 DINGS FROM ROCKS THAT HAD TO BE REPAIRED. I DROVE A TOYOTA FOR 12 YEARS AND HAD ONE DING. I DON'T THINK THE SUBARU WINDSHIELDS ARE STRONG ENOUGH, AND I THINK THEY PRESENT A HAZARD.

TRAVELING AT ABOUT 30 MPH A SMALL PEBBLE HIT MY WINDSHIELD. DID NOT SEE ANY DAMAGE BUT WHEN I GOT BACK INTO THE CAR AFTER A GYM WORKOUT (2 HOURS) THE WINDSHIELD DEVELOPED A CRACK FROM THE DRIVER'S SIDE EDGE OF WINDSHIELD TOWARDS THE CENTER OF THE WINDSHIELD (18' FROM EDGE OF WINDSHIELD TO THE END OF CRACK). I TOOK MY CAR TO HENDERSON GLASS IN TROY MI. AND I SUBMITTTED A CLAIM WITH PROGRESSIVE INSURANCE WHILE AT HENDERSON GLASS (REFERAL # 681837). LATER I HAD READ SUBARU FORESTER'S WERE HAVING WINDSHIELD CRACKING ISSUES. MY ISSUE IS MY $100.00 DEDUCTIBLE AND MY INSURANCE COMPANY HAVING TO PAY FOR A WINDSHIELD THAT MAYBE A MANUFACTER DEFECT. ALSO I DO NOT WANT MY INSURANCE RATES GO UP FOR CLAIM.

WE BOUGHT THE VEHICLE IN DECEMBER 2018. SINCE THEN WE HAVE HAD THE WINDSHIELD CRACK ON US TWICE. THE FIRST CRACK DEVELOPED 3 MONTHS AFTER THE DATE OF THE PURCHASE. WE NOTICED THE CRACK AFTER GETTING BACK INTO THE VEHICLE WHILE IT WAS PARKED OUTSIDE. THE SECOND CRACK APPEARED IN OCTOBER 2019. THE SECOND CRACK DEVELOPED WHILE DRIVING ON THE HIGHWAY. IT WAS EARLY IN THE MORNING AND THERE WERE NO OTHER VEHICLES IN FRONT OF ME. I WAS DRIVING AND HIT A SMALL BUMP IN THE ROAD. IMMEDIATELY RIGHT AFTER I NOTICE THE CRACK DEVELOP. BOTH TIMES THE CRACK WAS ON THE DRIVER SIDE DIRECTLY ACROSS THE LINE OF SIGHT.

WHILE TRAVELING AT APPROXIMATELY 70 MPH ON AN INTERSTATE WITH LITTLE TO NO TRAFFIC FOR APPROXIMATELY 1/4 MILE AHEAD OR BEHIND MY VEHICLE THE WINDSHIELD SPONTANEOUSLY CRACKED FROM THE BOTTOM OF THE WINDSHIELD, NEAR THE CENTER OF THE WINDSHIELD, VERTICALLY TOWARDS THE TOP AND THEN TURNED HORIZONTAL. THERE WAS NO SOUND OF AN IMPACT OR EVIDENCE OF AN EXTERNAL FACTOR CAUSING THE WINDSHIELD TO FRACTURE.

***WINDSHIELD CRACKED*** JUST LIKE MANY OTHERS THAT REPORTED THE SAME. THE WINDSHIELD CRACKED STANDING IN THE GARAGE. STARTED FROM ALL THE WAY ON THE BOTTOM AND ARCHED OVER TO THE MIDDLE OF THE WINDSHIELD AND SO FAR IT HAS STOPPED SPREADING. THERE IS NO SIGN OR IMPACT FROM ANY ROCKS OR DEBRIS. JUST A SOLID LINE. I HOPE SUBARU WILL LIVE UP TO THIS AND REPLACE THE WINDSIELD AND CALIBRATE THE EYE SIGHT UNDER FULL WARRANTY. CAR HAS 12K AND HAD IT SINCE FEB. 2019. THERE IS A LAWSUIT CURRENTLY PENDING ON THIS ISSUE AND IT STATED TO FILE A COMPLAINT HERE. I BOUGHT THIS CAR BECAUSE OF HOW SAFE THEY CLAIM IT IS. NOW I HAVE A NEW BORN AND I DONT KNOW IF THIS CAR IS AS SAFE AS IT CLAIMS TO BE DUE TO THIS FAULTY WINDSHIELD.

I HAVE ONLY HAD MY FORESTER FOR 3-4 MONTHS WHEN I NOTICED A CHIP ON THE WINDSHIELD, I CALLED SAFE LIGHT AND THEY CAME TO REPAIR IT. THEN IT CRACKED ACROSS MY WINDSHIELD NEEDING TO BE REPLACED. THE VERY NEXT WEEK ANOTHER CHIP HAPPENED WHILE I WAS DRIVING UNDER 35 MPH. I HAVE TO GET THE WINDSHIELD REPLACED AND RE CALIBRATED WHICH IS 1,000-2,000 +