2019 Subaru Forester

I WAS DRIVING LAST SUMMER IN NEW JERSEY ON A TWO-WAY ROAD. I HEARD A SLIGHT CRACK SOUND. THE WINDSHIELD BEGAN TO FORM A CRACK FROM THE LOWER-LEFT CORNER OF MY WINDSHIELD AND SLOWLY SPREAD TOWARD THE CENTER. THERE WERE NO CARS NEAR ME SO I KNEW ANOTHER CAR COULD NOT HAVE KICKED UP A STONE. I PARKED AND LEFT THE CAR FOR AROUND ONE HOUR. WHEN I RETURNED, THE CRACK HAD SPREAD FURTHER ACROSS THE WINDSHIELD.

I PURCHASED MY 2019 SUBARU FORESTER ON 02/04/2019. SINCE THAT TIME, THIS IS THE SECOND TIME I'M HAVING TO REPLACE THE WINDSHIELD FOR WHAT SEEMS TO BE NO APPARENT REASON; MEANING I DIDN'T HEAR ROCKS STRIKING THE MY WINDSHIELD AS IS TYPICAL. I'VE OWNED APPROXIMATELY 8 VEHICLES PRIOR TO THIS AND I DON'T RECALL HAVING TO REPLACE A WINDSHIELD MORE THAN ONE TIME. ON BOTH OCCASIONS, I'VE GONE OUT TO MY VEHICLE TO DISCOVER THE CRACKS, NOT KNOWING HOW IT HAPPENED. I PURCHASED ADDITIONAL APPEARENCE & WINDSHIELD PROTECTION FOR THE INTERIOR OF THE CAR, ( CARPETS, INTERIOR FABRIC AND THE LEATHER SEATS) NOT INTENDING THE WINDSHIELD WOULD BE THE THING TO REQUIRE THE MOST REPAIRS SO FAR. AT THE RATE OF SO FAR, TWO REPAIRS PER YEAR, I'LL HAVE TO TAP INTO MY AUTO INSURANCE POLICY TO COMPLETE THE WINDSHIELD REPAIRS WHICH DEFEATS THE PURPOSE FOR PURCHASING THE EXTRA PROTECTION FROM SUBARU. THE FIRST REPAIR WAS DONE TWO MONTHS AFTER PURCHASE ON 04/23/19. THE SECOND REPAIR IS PENDING, I HAVE AN APPOINTMENT FOR SECOND WINDSHIELD REPLACEMENT ON TUESDAY, 02/25/20.

FRONT WINDSHIELD ON OUR 2019 SUBARU FORESTER LIMITED CRACKED IN 2 SEPARATE EVENTS WITHIN ONE MONTH OF OWNERSHIP. THE FIRST EVENT (FRONT WINDSHIELD CRACK) OCCURRED ON THE INITIAL DRIVE HOME FROM THE DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE HIGHWAY (NORMAL DRIVING CONDITIONS) WHEN THE CRACK OCCURRED SPONTANEOUSLY FOR NO APPARENT REASON. THE CRACK BEGAN FROM THE PASSENGER'S SIDE EDGE OF THE WINDSHIELD AND STRETCHED TOWARD THE CENTER OF THE WINDSHIELD. PHOTO ATTACHED. THE SECOND EVENT (FRONT WINDSHIELD CRACK) OCCURRED APPROXIMATELY 3 WEEKS LATER BEFORE THE WINDSHIELD WAS REPAIRED. THE VEHICLE WAS IN MOTION ON THE HIGHWAY (NORMAL DRIVING CONDITIONS) WHEN THE CRACK OCCURRED SPONTANEOUSLY FOR NO APPARENT REASON. THE CRACK BEGAN FROM THE TOP OF THE WINDSHIELD (MIDDLE) AND STRETCHED TOWARD THE CENTER OF THE WINDSHIELD. PHOTO ATTACHED. AFTER THE SECOND EVENT THE FRONT WINDSHIELD WAS REPLACED. INVOICE RECEIPT ATTACHED. IN MY OPINION, THE FRONT WINDSHIELD GRASS ON THIS VEHICLE WAS DEFECTIVE AND THE WINDSHIELD'S ON THIS PARTICULAR MAKE/MODEL SHOULD BE FURTHER RESEARCHED. SOMETHING IS CLEARLY WRONG AND I'M SURE OTHERS ARE EXPERIENCING SIMILAR ISSUES.

MY VEHICLE WAS SITTING IN THE GARAGE AND MY WIFE HAD JUST RETURNED FROM WORK. AFTER PUTTING THE CAR IN PARK, SHE HEARD WHAT SHE THOUGHT WAS A LOW SCREECH. WHEN SHE LOOKED UP, A LINE WAS FORMING IN THE WINDSHIELD FROM THE STEERING WHEEL TO ABOUT 10 INCHES ACROSS TOWARDS THE PASSENGER SIDE. WE HAVE HAD 4 MORE INSTANCES WHERE WE HAVE GOTTEN INTO THE CAR AND ANOTHER CRACK IN THE WINDSHIELD IS THERE. WE CURRENTLY HAVE 5 LINES OF CRACKS IN THE WINDSHIELD FROM NO CONTACT.