2019 Subaru Forester

My Subaru smelled like gas and caught on fire while I was driving to work less than 72 hours after it left the service department at the local Subaru dealership. Earlier that week I dropped the car off for service due to a check engine light and multiple other warning lights on the dashboard. The check engine light was determined to be due to a faulty thermo control valve (a known issue on several models of 2019-2021 Subarus). During that service appointment, the thermo control valve was replaced under warranty, the 60000 mile service, state inspection, and an oil change/tire rotation were completed. The morning of the incident, the car smelled like gas, but there were no warning lights on the dashboard and the temperature and gas gauges were all in range. While looking for a safe place to pull over on the side of the road, the gas smell worsened, I heard a pop, the check engine light and every single other light on the dashboard lit up, it smelled like burning jet fuel, and the front of the car was smoking and there were flames, and all mechanical and electrical control of the vehicle was compromised. The car coasted to the side of the right lane. I was unable to operate the gear shift to put the car in park. I opened the driver’s side door, removed my seatbelt, grabbed my backpack, lunch bag, and phone, and exited the vehicle while it was still rolling. I ran around the back of the car to get onto the side walk. Flaming, melting pieces of plastic were coming off the bottom of the car. Flames and smoke were visible on the front hood of the car. I called 911 while the car continued to roll across several lanes onto the other side of the road. The burning car rolled and hit a guardrail on the opposite side of the road and continued to burn until the local Fire Department arrived on scene. Local police and the fire inspector wrote reports. My insurance declared the car a total loss. I have informed the local dealership and worked to get them access to the vehicle.

My car is a 2019 suaru forester 54,268mi I was driving from Houston to Dallas on the freeway during a thunderstorm on [XXX] [XXX]. I got off the freeway and was almost on the road near my house when my car engine suddenly died, I had no control of my car, my car engine would not start anymore. I had no problems with my car before. I towed it home the next day and had it checked with a scanner and it came up with about 25 check engine codes. 5/14/2025 Subaru dealer (ewing of plano) had it checked and had the thermo control valve replaced because it was bad. They had no previous notices or recalls. If my car had stopped in the middle of the freeway it could have been a major accident..other people's lives are important..please look into this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

CAR HAD JUST BEEN SERVICED BY SUBARU SERVICE DEPT ON 2/27/2024. ON 3/1/2024, WHILE TRAVELLING IN HEAVY RUSH HOUR TRAFFIC, WE SMELLED A VERY STRONG ODOR OF GASOLINE AND WERE ALERTED BY ANOTHER DRIVER THAT OUR CAR WAS LEAKING A LARGE AMOUNT OF GASOLINE IN THE ROADWAY. WE PULLED OVER TO A SAFE AREA, EVACUATED THE CAR, AND THE CAR BURST INTO FLAMES. FIRE WAS EXTINGUISHED BY THE WANTAGH FIRE DEPARTMENT. POLICE REPORT BY NY STATE POLICE WAS OBTAINED. CAR WAS REMOVED BY TOW TRUCK.

The engine cuts out and stalls while turning through an intersection (with danger of being rear ended) or driving through parking lots at low speed. The car will zoom forward right after that, usually while in a parking lot nearly hitting pedestrians on several occasions! This issue is a frequent occurrence becoming more dangerous the past 2 years. We have our car serviced at the Subaru dealership in Prescott, AZ and have told them about this. They tell us the same thing when we tell them what it does, they say "NO IT DOESN'T".

On November 30th around 5:30 PM on [XXX] my wife struck and killed a 6 point buck. Thankfully a SC Highway officer was coming in the opposite direction saw the accident and aided my wife in getting out of the car as he had seen a fire in the engine compartment area. Shortly thereafter the car exploded and was engulfed in flames and totally destroyed. Neither the patrol officer nor the tow operator can remember an auto fire resulting from striking a deer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is a follow up from previous complaint 11525953 dated 6/8/2023. My subaru forester stalled again on 8/2 at an intersection after 15 minutes of driving, and then again on 10/4 at an intersection after 45 minutes of highway driving. There are no warning signals or any indication of engine problems. I replaced the air filter in June hoping that might solve the issue.

On our way to a vacation in NJ, we were driving on the expressway and a deer jumped over the rail into the hood of the car. The car immediately started to smoke ( dark black). We got out of the car, retrieved two luggage bags, and the car burst into flames. All within 60 seconds of hitting the deer. About five years ago, same thing happened to my daughter driving a Subaru WRX…. Twice in the same family….no recall?

Driving home for 15 minutes. parked on left turn lane, slight incline. when traffic light turned green, i stepped on the gas and the engine stalled. I remember seeing "eyesight disabled" warning light come on. I put vehicle in park, shut it off, and turned engine back on. I was able to drive home. possible system failure - fuel system, auto/stop feature? yes, available to inspect safety - 5:30pm heavy traffic on 4 lane highway0. blocked traffic turning left. no where to pull over. have not taken vehicle to mechanic or been inspected. I saw no warning lights prior to vehicle stalling, or experienced any engine anomalies.

While driving, the car would occasionally experience deceleration despite pressing the gas pedal. It would suddenly pick up speed and continue normally. Moreover, the car stalled twice, and on both occasions, it wouldn't restart. The first time, it took a while to restart, and I initially suspected bad gasoline. The second time, it took about five minutes. Given these symptoms, I suspect that the fuel pump could be causing these issues.