2019 Subaru Forester

All of a sudden, the eyesight and collision prevention stopped working, the check engine light came on, the blue light thermostat indicator came on. We had no heat. The flashing "S" (sportsmode indicator) came on. We were driving on the highway and still over an hour from home. It was snowing, we could not adequately clear the windshield of fog so our visibility was severely compromised. We lost all Eye Sight capability which meant that we were vulnerable if there was ever a crash or an obstruction in the roadway.

The check engine light came on and all of the eyesight components on the car were disabled as I was traveling down the highway at 70 mph (this included the adaptive cruise control, the lane departure warning, forward collision warning, etc). In addition, the engine thermostat light came on and the heater and defroster stopped working. It was cold and rainy and the window started to fog up and I was unable to clear it without a functioning defroster. This was definitely a safety issue and I had to stop driving. The car was taken to a subaru dealer today and diagnosed with faulty thermo control valve. The technician told me the car should NOT be driven in this condition due to the problem being in the engine coolant system. This is a known issue on the 2019 Forester, and other Subaru models as well, and has a TSB originally issued in Sept 2021. (#09-80-21) My car has 70K miles and therefore is just out of the warranty period. I will have to pay over $1500 to replace this part and because it is a safety issue I have no choice but to pay for the repair. It is a part that is known to be defective and I am requesting that a recall should be issued before others are also put in potential danger and/or forced to pay large sums of money to get it fixed.

4 days ago my Check Engine light came on. In my car, when this happens, it disables all Eyesight features - collision warning, lane departure warning, etc. Work hours being what they are, I drove home that night and back to work the next day with it on. I managed to get it scanned when it popped a code for the Coolant Bypass Valve. Searching that code online lead me to DOZENS AND DOZENS of forums, posts, stories of the same code popping up on other 2019-2020 Subaru's. They all had to take it in for a hefty repair. It also led me to a Service Bulletin issued last year, which showed that Subaru had rebuilt the TCV so it could withstand corrosion, unlike the previous version. So naturally I took it into my local dealership to have it looked at, and sure enough - the TCV needed to be replaced. WHY HASN"T THIS PART BEEN RECALLED YET??? Given there is no thermostat on my cars dash, I would have no clue whether my car was overheating due to this faulty valve, until its too late. It seems like this is a big potential safety issue that Subaru needs to address, and someone needs to force their hand.

Check engine light is on and the heater control valve needs to be replaced. This part is on back order because so many vehicles need to have this replaced and it turns off all the safety features of the vehicle. This is unsafe, faulty and putting loyal Subaru drivers in a vulnerable position. This part needs to be a manufacturing recall as to replace out of pocket is close to $2,000 and only effects the AC but impairs the safety of the driver.

Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't see how it's not considered part of the powertrain. While Check Engine light is on, NONE of the safety features of this car function. From Internet research, this part is going to fail, (part has been redesigned due to this), it's just a matter of whether it fails within your warranty period or not. Mine was not.

We were driving our vehicle westbound on U.S. Route 24, between Fairbury, IL and Chenoa, IL on Saturday, July 15, 2023 around 7:00 PM. We were travelling at approximately 55 to 60 mph when the brakes engaged suddenly and brought us to an almost immediate stop. This happened so quickly that it destroyed out transmission, cv joints and brakes. Had we not had out seat belts on, I feel certain that we would have been ejected. If a vehicle had ben behind us, I have no doubt that it would have collided with us. Immediately following the incident, the vehicle, which was now immobile, displayed the Eyesight warning on the instrument panel.

Dear National Highway Traffic Safety Administration, I am writing to report a safety issue with my 2019 Subaru Forester, which I believe may affect many other Subaru vehicles as well. Specifically, I have experienced a problem with the thermo control valve, which has caused the EyeSight safety features to be disabled and potentially poses a safety risk. I first became aware of this issue when the EyeSight safety features on my vehicle were automatically disabled due to a malfunction. I brought my vehicle to a Subaru dealership for an inspection, and they determined that the thermo control valve was faulty and needed to be replaced. It was alarming to learn that many other Subaru owners had experienced the same issue, and some had even experienced engine failure as a result. The EyeSight system is a driver assistance technology developed by Subaru that uses cameras and sensors to monitor the road and surrounding environment, alerting drivers to potential hazards and providing automatic braking support if necessary. This technology has been recognized as one of the most advanced driver assistance technologies available, and is designed to help prevent accidents and reduce the severity of collisions. The EyeSight system includes features such as adaptive cruise control, pre-collision braking, lane departure warning, and sway warning, which work together to provide a comprehensive safety package for drivers and passengers. These features are critical in keeping drivers safe. I am concerned that this issue may be more widespread than initially thought, and that it may pose a safety risk to drivers and passengers of affected Subaru vehicles. The faulty thermo control valve can cause the EyeSight safety features to be disabled, which can lead to reduced safety performance, accidents, and potentially harm to drivers and passengers. Sincerely, Davide Alves