2019 Subaru Forester

The contact owns a 2019 Subaru Forester. The contact stated that after starting the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was towed to the local dealer who diagnosed that the engine PCV had failed, causing catastrophic damage to the engine. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the vehicle was previously serviced under NHTSA Campaign Number: 19V856000 (ENGINE AND ENGINE COOLING); and the engine was replaced as part of the recall repair. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.

The contact owns a 2019 Subaru Forester. The contact stated that while his son was driving at approximately 60 MPH, the check engine warning light illuminated. The contact's son stated that the vehicle was emitting smoke from the exhaust pipe. The contact stated that his son pulled off the highway and stopped the vehicle and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that the positive crankcase ventilation valve (PCV) had separated and needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that the failure was related to NHTSA Campaign Number: 19V856000 (Engine and Engine Cooling) which was already completed on the vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2019 Subaru Forester. The contact stated while driving 20 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the temperature control valve (TCV) to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000. The consumer had to get the vehicle repaired due to this TCV valve issue all the security systems were not functioning causing safety issues.

The contact owns a 2019 Subaru Forester. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed that the thermal control valve was faulty. The vehicle was then taken to the dealer, where the thermal control valve was replaced. The manufacturer was made aware of the failure. The contact related the failure to Technical Service Bulletin: 09-80-21 (Thermal Control Valve – Design Change) however, the vehicle was not covered under the TSB. The failure mileage was approximately 93,000.