2019 Subaru Forester

During severe stop/go, thick, holiday traffic on I-495 (DC Beltway), during daylight hours, once AGAIN (this has happened several times before), the auto engine shutoff feature catastrophically malfunctioned, turning the car off, and simultaneously, activated the entirety of the dashboard to flash on/off, causing nearly every indicator light to come on, and then had difficulty restarting. This has been brought to Subaru's attention multiple times and they essentially have washed their hands of it and stating since they can't duplicate it, it essentially must not be occurring and they cannot repair it.

The contact owns a 2019 Subaru Forester. The contact stated while driving approximately 55 MPH, there was an alarm heard before several unknown warning lights illuminated and the vehicle lost motive power and decelerated to 35 MPH. The contact shifted to neutral to restart the vehicle. The contact pulled over to the side of the road and waited for a while before continuing to drive. The eyesight, brake light, automatic transmission, oil temp, and several other warning lights illuminated intermittently. The failure occurred a second time on the same day. The dealer was contacted and advised the contact to take the vehicle to the dealer whenever the lights were illuminated. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was 119,000.

The issue started last year over a period of several months when my car kept stalling at a traffic light. After stopping on a red light my car stalled. I had to shut off the car then restart to get it going. Had the battery replaced and problem was gone until this week. Car stalled at the traffic light again (in the middle of busy downtown and being the 1st car at the intersection), but this time it wouldn't restart and battery light turned on when attemped to restart. Called Subaru road assist and requested jumpstart service. While waiting for road assist to arrive, attempted to jumpstarts with a manual jump starter, but didn't work. Attempted with the jumpstart cables, but still didn't work. Subaru assist arrived and was able to successfully jumpstart my car. The Subaru tech assessed my battery and showed 75% battery life. Drove home on the freeway for about 25 miles. The next day drove to and home from work (25 miles reach way) with no issues. The following day, my car wouldn't start from my home. Jumpstarted with the manual one and brought it to the shop a few miles away. Got to the shop and turned off the engine. When turning on again, it wouldn't start.

[XXX], driving home, dark at [XXX] in Airway Heights WA. About 10 mins to home, lights in dashboard suddenly lit (brake, check engine, battery icon, water temp icon, 2 yellow colored pictures that had the word “off”, park, ABS, exclamation point next to a circle that had a symbol in circle like a Mercedes Benz, and another symbol colored yellow). I kept driving with very little power in the car and it was hard turning the wheels to left or right turns. I was so scared thinking I would be stranded in the middle of the street! Made it to my carport and drove it in. Turned off car; attempted to restart but didn’t, and during the times I started the car, it would make a stuttering noise. The lights that lit up remained, wouldn’t turn off until attempt to start again when the lights all turned off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I was driving, every warning light came on, my car emitted a high pitched alarm and the car stopped working. This happened twice. I had to put my car in park. Turn off the car and turn it back on to make it driveable. I took it to the dealer and was informed that the battery and starter required replacement. The battery was covered by an extended warranty (I paid $100 or 20% of the cost), but the starter was not covered by any warranty since my car has 41K miles and is 5 yrs old. I contacted Subaru and they agreed to pay $800 towards the $1209.13 repair. My Subaru Case # 241016-1801159. I believe my starter failed because of the automatic start/stop engine feature. I asked the dealer if the starter failure could have been detected during a regular maintenance and they said no.

Car suddenly stopped accelerating several times over the course of several months, at seemingly random speeds, once even at a full stop when attemptign to begin acceleration. Required to turn it off and on again (in park, break still works) and it works again. I towed the car to the dealership, and they told me after a few days that they could not recreate the issue and nothing was certifiably wrong with it. The only thing that came up on the sceen was the EYE LIGHT system wording with a slash through it.

The battery on my 2019 Subaru Forester was replaced in September 2022. It was the best battery available offered at Les Schwab. But a few days ago, the battery was completely dead again and couldn’t even be jump started with my Jump N Carry after being parked in my garage for ~3 weeks. After taking out the battery and getting it fully recharged at Les Schwab, they also tested the battery saying it’s still in good shape. I suspect there is parasitic battery drain issue going on with this model.

I have had multiple issues with my car for the past month. First, my rear right wheel has been making a fan-like sound when going above 35mph and it gets louder until 70mph. It is most likely the wheel bearings going out but, I only have around 50,000 miles on the car. This seems to be a common issue with Foresters. Secondly, my rear Harman Kardon speakers have stopped working. This also appears to be a recurring issue with Forester's, with both their standard and premium sound systems. Lastly, my engine check light turned on and shut off my adaptive cruise control, forward collision warning, emergency braking, and rear automatic braking. I'm surprised that these issues are still happening to Subaru since they have been complained about by consumers for years.