2019 Subaru Forester

On 9/2/2016, my 2019 Subaru Forester was involved in a right-front collision. During the collision, the driver's frontal airbag did not deploy. Actually none of the airbags deployed. As a result, the driver's chest and upper abdomen struck the steering wheel.And sustained significant bruising and other injuries and required evaluation and treatment at an emergency department. The vehicle has substantial damage and may be considered a total loss. I am reporting this because the driver's frontal airbag did not deploy during an injury-producing collision. Actually  no airbags deployed. I would like NHTSA to document the incident and determine whether the airbag/SRS system may have malfunctioned or whether there may be a safety defect affecting this vehicle or other vehicles of the same type. I can provide photographs of the vehicle and damage, medical documentation, the crash/police report if available, the vehicle identification number (VIN), mileage, and additional information about the collision if needed. I am not making a determination about why the airbag failed to deploy; I am requesting that NHTSA investigate the circumstances and determine whether a safety defect may be involved.

The contact owned a 2019 Subaru Forester. The contact stated that while driving and merging onto the highway in the rain approximately 62 MPH, the contact’s vehicle was rear-ended by another vehicle that was driving erratically. Due to the impact, the vehicle spun out of control approximately 3-4 times and the vehicle bounced off the concrete highway sound barrier. The vehicle continued to spin out of control and struck the barrier wall on the passenger’s side before coming to a stop. The contact stated that the rear driver’s axle fractured and ended up on top of the wheel, and the wheel was flat on the ground. The contact stated that the air bags failed to deploy upon impact or during the crash. The vehicle was not drivable. The contact and his wife were transported to the hospital and were both treated for whiplash, body pain, and pain to the head and neck. The contact also had a throbbing headache from the crash. The contact and his wife both received CT scans that showed no signs of injuries. The other driver also spun out of control and struck the metal guardrail located in the middle of the highway. The contact stated that the other driver had not received medical attention at the scene. A Police Report was filed. The vehicle was towed to a collision yard where it remained. The insurance company had not inspected the vehicle; however, the contact expected that the vehicle would be deemed a total loss. The contact stated that the driver who caused the accident was cited by the Police for causing the crash. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,400.

I got in my vehicle after getting gas. I was on my way to Neosho, MO, hundreds of miles from home. Thes lights were all on and I couldn't get them to go off. I figured it was because my windshield was dirty. I turned my wipers on to find out one needed replaced. I paid $30 for 1 since I have an odd type of wipers and I had been to 3 auto stores to find it. The Eye Sight, brake, check engine, air bag, and lane assist lights never went off. Now they come on randomly and go off randomly. This causes all safety features to not work. No adaptive cruise control, nothing. I finally got them to go off somehow the day I came back home. I live nowhere near a Subaru dealer. It had no other effect on my vehicle as far as I could tell. Now when they come on. I pull over until they come back on or have to drive it home to sit.

The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that the vehicle spun several times, causing her to lose control of the vehicle. The contact stated that the vehicle hit several power generator boxes while spinning. The vehicle then turned around and drove across the street unintendedly, and the front end of the vehicle crashed into a pine tree. The contact stated that the forward collision avoidance failed to engage. The air bags failed to deploy. The neighbors assisted the contact out of the vehicle. The contact stated that she was shocked and was assisted in a chair. The contact that she later felt pain all over the body and was taken to the hospital, where she was informed that she had sustained a broken sternum, bruises, and pain all over the body. The insurance company towed the vehicle to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent a field engineer who retrieved the EDR from the vehicle. The manufacturer later informed the contact that the information retrieved from the EDR indicated that there was no vehicle malfunction and that the air bags had not deployed because the impact was not significant. The failure mileage was approximately 34,000.

The contact owns a 2019 Subaru Forester. The contact stated that while driving in the rain at 55 mph, the vehicle spun a couple of times, then crashed into the median wall. The median wall brought the vehicle to a complete stop. The contact's driver's side seatbelt did not lock the contact into her seat during impact, which caused injuries to the contact's right arm, wrist, and hand. No air bags deployed upon impact. The contact and passenger were transported by ambulance to the hospital. The passenger sustained injuries to her left foot and bruising to her chest from the passenger side seatbelt, locking her into her seat during impact. A police report was filed. The vehicle was towed to the dealer and remained at the dealer, awaiting steering parts and cosmetic repair. The manufacturer was made aware of the failure and sent an inspector to investigate. The manufacturer informed the contact that the inspector found that the air bags and seatbelt were functioning properly. The failure mileage was approximately 20,000.

The contact owned a 2019 Subaru Forester. The contact stated while her mother was driving at 25 mph, the engine revved and the vehicle independently accelerated to 50 mph. The contact attempted to stop the vehicle by depressing the brake pedal but the vehicle continued to the accelerator. As a result, the driver went off the road, through a field, crashed into a few tree stumps, and a playground fence. The air bags failed to deploy. A police report was filed. The contact sustained a sore neck and a couple of bruises but did not require medical attention. The vehicle was not drivable and was towed to a collision center. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 13,099.

TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.