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2018 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2018 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

241 reports with mileage · 252 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports1 fire reports6 injury reports

What owners actually said

493 reports
Mileage unknown · Mar 15, 2024
Air Bags

The passenger airbag warning light had appeared intermittently but now is continuous, indicating that the passenger airbag will not function when someone is seated there. The car was taken to the dealer and I was told that the seat bottom would need to be replaced. There is a recall WUM-98 on this very issue for 2018 Forester…

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The passenger airbag warning light had appeared intermittently but now is continuous, indicating that the passenger airbag will not function when someone is seated there. The car was taken to the dealer and I was told that the seat bottom would need to be replaced. There is a recall WUM-98 on this very issue for 2018 Foresters with heated seats which my car has. Neither the dealer nor Subaru of America has explained to me why my car is not included in this recall. This is a serious passenger safety issue and the recall should be expanded since it is clearly a vehicle defect.

NHTSA ODI #11577649

Mileage unknown · Feb 27, 2024
Unknown Or Other

The battery completely drains after not being started for 2-3 days. I’ve had the battery checked by autozone and it was found to be in good standing. This issue has happened twice in the last two months. Also, on occasion when driving an icy road message pops up from the eyesight, however it’s a clear sunny day. Although this …

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The battery completely drains after not being started for 2-3 days. I’ve had the battery checked by autozone and it was found to be in good standing. This issue has happened twice in the last two months. Also, on occasion when driving an icy road message pops up from the eyesight, however it’s a clear sunny day. Although this hasn’t engaged any other safety features, it’s concerning that at any time it could initiate an eyesight safety feature to engage which could pose a safety issue for occupants.

NHTSA ODI #11574240

Mileage unknown · Feb 25, 2024
Air Bags

In early October, 2023, the red airbag inoperative light (airbag "off") came on the dashboard when someone is sitting in the passenger seat. This was an intermittent issue with the light coming on at times and off for several days before reappearing. On , the vehicle was brought to the Suburu dealer (Subaru of Auburn, WA) for te…

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In early October, 2023, the red airbag inoperative light (airbag "off") came on the dashboard when someone is sitting in the passenger seat. This was an intermittent issue with the light coming on at times and off for several days before reappearing. On , the vehicle was brought to the Suburu dealer (Subaru of Auburn, WA) for testing and repair. Suburu technicians tested the seat sensor unit and determined is was at fault. (see uploaded work order) Part number 64139SG200VH was ordered [XXX] as no local dealers had stock of this particular part number. At the time of the order, I was informed that the part would be available in December, 2023. I queried Suburu of Auburn in mid-December and they indicated a new date of February, 2024 for availability of the part. On [XXX], I visited the Suburu dealer and was told the part is still "on back order" with no firm date of delivery. My concern is this is a safety related issued that has no definitive time frame for rectification. This renders the vehicle unsafe for front passenger occupancy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11573859

Mileage unknown · Feb 22, 2024
Visibility/wiper

A few days ago, a crack suddenly appeared in the windshield. It appeared when the car was parked in the garage. I reached out to SUbaru and they wanted me to take it to dealtership and get pictures taken. So, i complied and pictures were taken. The cause was given as a less than a mm speckk hitting about 1 inch or so above from …

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A few days ago, a crack suddenly appeared in the windshield. It appeared when the car was parked in the garage. I reached out to SUbaru and they wanted me to take it to dealtership and get pictures taken. So, i complied and pictures were taken. The cause was given as a less than a mm speckk hitting about 1 inch or so above from dash. Area where glass is supposed to be strongest. I repeat, the cause was less than a mm sized dust particle. The vehicle was driven on paved roads, within city at a max speed of 60 miles per hour. MY concen is that when such a small speck can cause a crack, what is to say a 5 mm particle will not blow the windshield on my face. This is a serious quality concern and I am afraid to drive Subaru with Subaru parts in it. ALl while it is advertised as rugged off road vehicle. After reading through forums, it was found that a lot of folks have had this issue and SUbaru has had recalls on some vehicles for the same quality of windshield issue. The response from Subaru was that they make thin glass because of eyesight technology. Either ways, Subaru has compromised on quality to add a piece of technology. Compromise that could shatter the windshield while driving on highways causing accident or worse. I will be happy to provide pictures and communication with Subaru if needed.

NHTSA ODI #11573444

Mileage unknown · Jan 28, 2024
Unknown Or Other

The ignition key gets stuck from time to time and will not turn all the way to off, which means it cannot be pulled out. When this happens, I have to turn the car back on and off, move the gear away from park and then back to park, and then try again to remove the ignition key. Sometimes, it takes multiple tries before the key c…

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The ignition key gets stuck from time to time and will not turn all the way to off, which means it cannot be pulled out. When this happens, I have to turn the car back on and off, move the gear away from park and then back to park, and then try again to remove the ignition key. Sometimes, it takes multiple tries before the key can be removed! This has been happening for several years now.

NHTSA ODI #11568302

Mileage unknown · Dec 16, 2023
Air Bags

Our Subaru began experiencing intermittent issues with the warning light for the occupant detection wiring harness (ODS) in October 2023. The vehicle was inspected by Duteau Subaru of Lincoln NE on October 19th 2023 who determined the issue was a malfunctioning of the seat sensor for the occupant seat and was told I would have t…

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Our Subaru began experiencing intermittent issues with the warning light for the occupant detection wiring harness (ODS) in October 2023. The vehicle was inspected by Duteau Subaru of Lincoln NE on October 19th 2023 who determined the issue was a malfunctioning of the seat sensor for the occupant seat and was told I would have to replace the entire seat base to correct the issue. I understand that this issue has already been recalled in Subaru Foresters produced from January 20 2015 to August 1 2017 in recall NHTSA ID 19V-701; however, my forester was produced in March 2018 outside the recall dates. Upon inspection of the ODS sensor mat the tag specified in the recall (photo attached) matched the producer (6578) and dates specified prior to 18074 (17321) in the recall so we were wondering why our car was not part of the recall if all parts by that producer were recalled prior to production date code 18074? When I contacted Subaru of America to determine why our car was not also recalled I was told that recalls are VIN specific and set by the National Highway Traffic Safety Administration and no further action was going to be taken to replace the defective seat sensor.

NHTSA ODI #11560483

Mileage unknown · Dec 5, 2023
Air BagsSeats

Around 83,000 miles my passenger safety air bag warning sensor started coming on and off intermittently. It would happen both when a passenger was in the seat and when no one was in the seat. There have been no previous issues. I immediately scheduled my car to be diagnosed at the Subaru dealership and they notified me the passe…

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Around 83,000 miles my passenger safety air bag warning sensor started coming on and off intermittently. It would happen both when a passenger was in the seat and when no one was in the seat. There have been no previous issues. I immediately scheduled my car to be diagnosed at the Subaru dealership and they notified me the passenger occupancy sensor pad is faulty and that it would cost $1,483.47 to replace. The dealer stated that the passenger airbag might not deploy if the sensor is not replaced. This puts the safety of the passenger at risk. I researched and found that there was a recall with 2016-2018 Subaru Forester SUV's with heated seats. Recall WUM-98. However, when I called Subaru they said that there were no open recalls on my car.

NHTSA ODI #11558493

Mileage unknown · Dec 4, 2023
Fuel/propulsion SystemPower TrainVehicle Speed ControlCrash

Twice in the last 4 months, after turning into a parking place and accelerating gently to pull forward into the space, the car surged forward much more than it should have given my light acceleration. The first time this happened I slammed into a split rail fence which broke, damaging the vehicle. The fence parts went over a re…

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Twice in the last 4 months, after turning into a parking place and accelerating gently to pull forward into the space, the car surged forward much more than it should have given my light acceleration. The first time this happened I slammed into a split rail fence which broke, damaging the vehicle. The fence parts went over a restraining wall and damaged a house. I was able to stop the car but it came very close to going over the 6 foot restraining wall, which might very well have killed me. It happened again today in a different location but similar circumstance and no damage was done because I was able to stop before it hit the house. The car surged on its own. I had the damage to the car fixed, but the problem has not been confirmed by a service center. The damage was inspected by my insurance company and repaired by an auto body shop. My insurance rates will be increased because of the incident. There were no warning lights, messages or other symptoms prior to the episodes.

NHTSA ODI #11558442

Mileage unknown · Nov 4, 2023
Unknown Or Other

Engine started to race when applying the brake and vehicle was being placed into gear (either forward or reverse the first time it happened and reverse the second time it happened). I could not verify my foot was not on the accelerator the first time, but I was able to verify I was on the brake and only the brake to second time…

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Engine started to race when applying the brake and vehicle was being placed into gear (either forward or reverse the first time it happened and reverse the second time it happened). I could not verify my foot was not on the accelerator the first time, but I was able to verify I was on the brake and only the brake to second time.

NHTSA ODI #11553601

Mileage unknown · Oct 11, 2023
Air Bags

We took the car in for servicing because the SRS light went off. Upon inspection, the Subaru service department found that the SRS sensor was faulty and needed to be replaced. They said if not replaced, there is a chance the airbag would not go off in the event of an accident. The part is backordered until January, but Subaru wo…

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We took the car in for servicing because the SRS light went off. Upon inspection, the Subaru service department found that the SRS sensor was faulty and needed to be replaced. They said if not replaced, there is a chance the airbag would not go off in the event of an accident. The part is backordered until January, but Subaru won't ok a rental or car loan until the part arrives. Their solution is to inform us that there is nothing they can do until the part arrives, and released our vehicle with instructions to not have anyone in the passenger seat until then. This cannot be a safe and appropriate course of action.

NHTSA ODI #11549402

Official recalls

3

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

18V455000 · Equipment:other:labels; Tires

Jul 10, 2018

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Additional source detail variants (2)

Equipment:other:labels

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Tires

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems