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2018 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2018 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

241 reports with mileage · 252 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports1 fire reports6 injury reports

What owners actually said

493 reports
9,300 miles · Nov 22, 2018
Power Train

OCCASIONALLY WHEN I SLOWLY ACCELERATE FROM A STOP, AS WHEN I PULL INTO A DRIVING LANE FROM A PARKING LOT A STOP SIGN, THE CAR WILL MOVE A FEW FEET AND THEN STOP. THE ENGINE WILL STILL BE TURNING APPROX. 2000 RPM BUT THE CAR WILL NOT MOVE . WHEN I APPLY THE ACCELERATOR THE RPM DOES NOT CHANGE AND THE CAR STILL WILL NOT MOVE. AFTE…

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OCCASIONALLY WHEN I SLOWLY ACCELERATE FROM A STOP, AS WHEN I PULL INTO A DRIVING LANE FROM A PARKING LOT A STOP SIGN, THE CAR WILL MOVE A FEW FEET AND THEN STOP. THE ENGINE WILL STILL BE TURNING APPROX. 2000 RPM BUT THE CAR WILL NOT MOVE . WHEN I APPLY THE ACCELERATOR THE RPM DOES NOT CHANGE AND THE CAR STILL WILL NOT MOVE. AFTER ANYWHERE FROM 3-5 SECONDS THE CAR WILL ACCELERATE NORMALLY. OTHERWISE THE CAR PERFORMS NORMALLY AND THERE IS NO HESITATION AT HIGHER SPEEDS. AS A RESULT, I AM SITTING HELPLESS IN A TRAFFIC LAND WITH CARS BEARING DOWN ON ME. S FAR WE HAVE NOT BEEN HIT. I HAVE BEEN UNABLE TO REPLICATE THIS PROBLEM AND IT MAY OCCUR A FEW TIMES IN ONE DAY OR NIT FOR SEVERAL DAYS. I TOOK IT TO MY LOCAL SUBARU DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM ON A TEST DRIVE. HOWEVER, A SERVICE WRITER WITH THE SAME MODEL DID DESCRIBE A SIMILAR EXPERIENCE. THE SERVICE DEPT. RAN DIAGNOSTIC TESTS AND SAID THAT EVERYTHING IS NORMAL. SUBARU CUSTOMER SERVICE SAID THAT UNLESS THEY CAN DUPLICATE THE PROBLEM THERE IS NOTHING THEY CAN DO. WHEN I GOOGLED THIS PROBLEM I FOUND SEVERAL SIMILAR COMPLAINTS INVOLVING SEVERAL SUBARU MODELS AND ALSO THAT SUBARU IS AWARE OF THE PROBLEM BUT APPARENTLY HAS NOT FOUND A SOLUTION.

NHTSA ODI #11153216

14,000 miles · Nov 16, 2018
Air BagsSeats

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER AIR BAG INDICATOR ILLUMINATED AND FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO PRIME SUBARU HYANNIS (508-778-5066, LOCATED AT 24 RIDGEWOOD AVE, HYANNIS, MA 02601) WHERE IT WAS DIAGNOSED THAT THE SEAT WAS WET. THE DEALER REPROGRAMM…

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TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER AIR BAG INDICATOR ILLUMINATED AND FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO PRIME SUBARU HYANNIS (508-778-5066, LOCATED AT 24 RIDGEWOOD AVE, HYANNIS, MA 02601) WHERE IT WAS DIAGNOSED THAT THE SEAT WAS WET. THE DEALER REPROGRAMMED THE AIR BAG INDICATOR, BUT THE FAILURE RECURRED WHEN A PASSENGER OCCUPIED THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR UNDERNEATH THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS BACK ORDERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

NHTSA ODI #11151957

8,000 miles · Nov 5, 2018
Air Bags

SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOT…

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SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID NOVEMBER, THEN LATE NOVEMBER "MAYBE," BUT THEY REALLY AREN'T SURE WHEN THEY CAN GET THE PART. IN THE MEAN TIME, I AM NERVOUS ABOUT DRIVING WITH PASSENGERS IN THE FRONT SEAT WITHOUT PROPER PROTECTION IN THE EVENT OF A CRASH. I HAVE BEEN IN TOUCH A NUMBER OF TIMES WITH BOTH THE DEALER AND SUBARU HQ IN NJ REGARDING THIS ISSUE.

NHTSA ODI #11149508

5,000 miles · Nov 2, 2018
Visibility/wiper

THE WINDSHIELD SIMPLY CRACKED UNDER THE PASSENGER WIPER AND QUICKLY SPREAD ACROSS THE WINDSHIELD. THERE WAS NO VIABLE IMPACT AND IT APPEARED OVERNIGHT. THIS HAPPENED IN EARLY SEPTEMBER AND WE ARE STILL WAITING FOR AN OEM REPLACEMENT FROM SUBARU.

NHTSA ODI #11144988

12,000 miles · Oct 30, 2018
Unknown Or Other

IGNITION STEERING LOCK IS DIFFICULT TO CLEAR. WE HAVE HAD 5 INSTANCES WHERE IT IS VERY DIFFICULT TO START THE CAR BECAUSE THE STEERING IS LOCKED AND THE KEY WILL NOT TURN. IT TAKES A LARGE AMOUNT OF FORCE ON THE STEERING WHEEL WHILE TURNING THE KEY TO THE EXTENT THAT IT TAKES TWO PEOPLE. ONE TWISTING THE STEERING WHEEL AND TH…

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IGNITION STEERING LOCK IS DIFFICULT TO CLEAR. WE HAVE HAD 5 INSTANCES WHERE IT IS VERY DIFFICULT TO START THE CAR BECAUSE THE STEERING IS LOCKED AND THE KEY WILL NOT TURN. IT TAKES A LARGE AMOUNT OF FORCE ON THE STEERING WHEEL WHILE TURNING THE KEY TO THE EXTENT THAT IT TAKES TWO PEOPLE. ONE TWISTING THE STEERING WHEEL AND THE OTHER THE KEY. THE SUBARU DEALER SAYS THE CAR IS WORKING AS DESIGNED.

NHTSA ODI #11144036

15,130 miles · Oct 27, 2018
Air BagsSeats

OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MO…

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OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.

NHTSA ODI #11143434

7,000 miles · Oct 26, 2018
Power TrainVehicle Speed Control

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED…

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TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING 20 MPH IN STOP AND GO TRAFFIC, THE VEHICLE JERKED AND DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON SUBARU OF CARY (5010 OLD RALEIGH RD, CARY, NC 27511, (833) 287-8912) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #11142919

800 miles · Oct 12, 2018
Electrical System

IT SEEMS THAT MY CAR HAS A POORLY DESIGNED/NOT-CURRENT-LIMITED USB JACK, WHICH FAILS TO PREVENT A PHONE CHARGING CABLE WITH SHORTED OR SHORTING-INTERMITTENTLY INTERVAL POWER WIRES FROM BURNING UP AND POSSIBLY CAUSING A FIRE. THE DETAILS OF MY BURNT-CABLE EVENT: ON TUESDAY EVENING OCT. 9, 2018, I GOT INTO MY CAR IN MY GARAGE. I…

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IT SEEMS THAT MY CAR HAS A POORLY DESIGNED/NOT-CURRENT-LIMITED USB JACK, WHICH FAILS TO PREVENT A PHONE CHARGING CABLE WITH SHORTED OR SHORTING-INTERMITTENTLY INTERVAL POWER WIRES FROM BURNING UP AND POSSIBLY CAUSING A FIRE. THE DETAILS OF MY BURNT-CABLE EVENT: ON TUESDAY EVENING OCT. 9, 2018, I GOT INTO MY CAR IN MY GARAGE. I THEN STARTED THE CAR. THE USB PART OF MY IPHONE CABLE WAS ALREADY IN THE CAR'S USB PORT, I BELIEVE. WHILE THE CAR WAS STILL IDLING IN PLACE, I THEN PLUGGED THE LIGHTENING END OF THE CABLE INTO MY IPHONE'S PORT TO CHARGE IT. I WAS STILL IDLING IN PLACE WHEN I HEARD A SOUND SIMILAR TO A PLASTIC BOTTLE POPPING INWARD OR OUTWARD AND STARTED TO LOOK AROUND IN MY CAR FOR WHAT'S GOING ON. I THEN, WITHIN SECONDS, I BELIEVE, STARTED TO SMELL A BURNING SMELL. I OPENED MY CENTER CONSOLE, SINCE THAT WAS THE MOST RECENT THING I HAD HANDLED, AND HAD PORTS IN IT, AND I SMELLED THE BURNING SMELL MORE. I QUICKLY PULLED OUT THE CABLE FROM THE USB PORT AND THE IPHONE ITSELF. I WENT ONWARD WITH THE NIGHT'S ACTIVITIES, AND THEN LATER THAT NIGHT, BACK AT THE CAR, INSPECTED THE CABLE AND SAW THAT THE LIGHTENING END (IPHONE END) WAS DISTORTED, WITH A WIRE PROTRUDING, AND A BROWN BURNT SPOT. I BELIEVE THIS COULD HAVE TURNED INTO A FIRE IF I HADN'T QUICKLY REMOVED THE CABLE FROM THE USB PORT.

NHTSA ODI #11139907

2,500 miles · Sep 7, 2018
Power TrainStructureVehicle Speed Control

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT …

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TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING OVER 40 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN SUBARU, 1821 MAPLELAWN DR, TROY, MI) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY A BUILD UP OF DIRT AND DEBRIS IN THE WHEELS AND WHEEL WELLS. THE CONTACT WAS ADVISED TO POWER WASH THE WHEELS AND WHEEL WELLS TO PREVENT THE FAILURE FROM RECURRING. IN ADDITION, THE ENGINE IDLED WHILE THE VEHICLE WAS ON A SLIGHT INCLINE. SUDDENLY, THE ENGINE BEGAN TO REV HIGH AND THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FAILURE OCCURRED AS THE DRIVER WAS GETTING BACK INTO THE VEHICLE AND THE ACCELERATOR PEDAL HAD NOT BEEN DEPRESSED. ON SEVERAL OCCASIONS, WHILE ON A SLIGHT INCLINE WITH THE ENGINE IDLING, THE VEHICLE WOULD SUDDENLY ROLL BACKWARDS ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. *TT CONSUMER STATED VIOLENT VIBRATION AND SHAKING AT 45MPH OR GREATER ESPECIALLY IN WINTER MONTHS WITH SNOW AND MUD BUILD UP. AUTOMATIC BRAKES SLAM FREQUENTLY WHEN IN REVERSE. WHILE AT A STOP SIGN, WHEN CAR IS IN DRIVE ON AN INCLINE ENGINE STARTS REVVING. VEHICLE WENT BACKWARDS WHILE FOOT WAS ON THE BRAKE. UPDATED 11/19/18*JB

NHTSA ODI #11128069

2,000 miles · Sep 7, 2018
Visibility/wiper

WINDSHIELD CRACKED ALL THE WAY ACROSS FROM THE TINIEST LITTLE DING FROM A ROCK.

NHTSA ODI #11127994

Official recalls

3

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

18V455000 · Equipment:other:labels; Tires

Jul 10, 2018

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Additional source detail variants (2)

Equipment:other:labels

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Tires

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

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