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2018 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2018 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

241 reports with mileage · 252 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports1 fire reports6 injury reports

Visibility/wiper complaints

135 reports
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36,000 miles · Jun 29, 2020
Visibility/wiper

THE WINDSHIELD CRACKED AND BROKE WITHOUT ANY NOTICEABLE OTHER DAMAGE AND WITHOUT HAVING BEEN STRUCK WHILE IN OPERATION. THERE IS NOW A LARGE CRACK ACROSS THE MIDDLE OF THE WINDSHIELD. I WOULD HAVE JUST REPLACED THE GLASS WITHOUT FURTHER ISSUE, BUT A FRIEND WHO IS ALSO A SUBARU OWNER EXPERIENCED A STRANGELY SIMILAR CRACK OCCURRIN…

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THE WINDSHIELD CRACKED AND BROKE WITHOUT ANY NOTICEABLE OTHER DAMAGE AND WITHOUT HAVING BEEN STRUCK WHILE IN OPERATION. THERE IS NOW A LARGE CRACK ACROSS THE MIDDLE OF THE WINDSHIELD. I WOULD HAVE JUST REPLACED THE GLASS WITHOUT FURTHER ISSUE, BUT A FRIEND WHO IS ALSO A SUBARU OWNER EXPERIENCED A STRANGELY SIMILAR CRACK OCCURRING WITHOUT ANY OTHER DAMAGE, AND WITHOUT ANY ISSUES WHILE OPERATING THE VEHICLE. IT SEEMS ODD THAT THE SAME ISSUE WOULD OCCUR TWICE IN A SHORT SPAN. I AM WONDERING HOW MANY OF THE EXACT SAME ISSUES HAVE BEEN REPORTED TO SUBARU AND WHETHER THEY SHOULD HAVE LAUNCHED AN INVESTIGATION AT THIS POINT. THE CAR HAS HAD NUMEROUS OTHER (SMALLER) QUALITY ISSUES FOR THE DURATION OF THE TIME I HAVE BEEN DRIVING IT SO I WOULD ALSO EXPECT THAT THIS IS NOT THE FIRST TIME SUBARU HAS BEEN NOTIFIED OF THIS PARTICULAR ISSUE. I DO NOT HAVE A PHOTO OF THE CRACK WITH ME PRESENTLY BUT AM MORE THAN HAPPY TO PROVIDE ONE IF IT WILL AID IN THIS REVIEW. THANK YOU.

NHTSA ODI #11331567

11,000 miles · Jun 21, 2020
Visibility/wiper

WINDSHIELD CRACKED IN ONE SPOT, THEN THE CRACK SPREAD THROUGHOUT THE ENTIRE WINDSHIELD. HAD TO GET THE ENTIRE WINDSHIELD REPLACED.

NHTSA ODI #11329873

16,243 miles · Jun 13, 2020
Visibility/wiper

WINDSHIELD GLASS SUDDENLY CRACKED ON RIGHT SIDE FROM THE EDGE TOWARD THE LEFT SIDE. CRACK IS ABOUT 12" LONG. WINDSHIELD WAS NOT STRUCK FROM ROCK OR ROAD DEBRIS. I NOTICED WHEN I GOT IN THE CAR WHEN STATIONARY IN THE GARAGE. *TR

NHTSA ODI #11328688

12,345 miles · May 28, 2020
Unknown Or OtherVisibility/wiper

WINDSHIELD HAS EASILY CRACKED MULTIPLE TIMES AND IS VERY EXPENSIVE TO FIX. *TR

NHTSA ODI #11326337

12,000 miles · May 6, 2020
Visibility/wiper

AFTER NOT DRIVING MY VEHICLE FOR 2 MONTHS DUE TO COVID I NOTICED I HAVE A HUGE CRACK THAT GREW BY AT LEAST AN INCH A DAY WHILST THE CAR WAS IN MY GARAGE. THE CRACK STARTED ON THE BOTTOM BLACK PORTION WHERE IT LOOKS LIKE IT CHIPPED (SEE PHOTO) THE WINDSHIELD AND HAS SPIDERED FROM THERE. I HAVE MEASURED THE CRACK DAILY WITH A CHAL…

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AFTER NOT DRIVING MY VEHICLE FOR 2 MONTHS DUE TO COVID I NOTICED I HAVE A HUGE CRACK THAT GREW BY AT LEAST AN INCH A DAY WHILST THE CAR WAS IN MY GARAGE. THE CRACK STARTED ON THE BOTTOM BLACK PORTION WHERE IT LOOKS LIKE IT CHIPPED (SEE PHOTO) THE WINDSHIELD AND HAS SPIDERED FROM THERE. I HAVE MEASURED THE CRACK DAILY WITH A CHALK MARKER AND THE CRACK WILL SOON BE ACROSS THE WINDSHIELD. *TR

NHTSA ODI #11323489

Mileage unknown · May 3, 2020
Visibility/wiper

THE WINDSHIELD ON MY 2018 SUBARU FORESTER HAD TO BE REPLACED ON APRIL 16, 2019 AND AUGUST 13, 2019 DUE TO ROCK STRIKES IN THE BOTTOM OR SIDE OF THE WINDSHIELD (THE BLACK SECTION OF THE WINDSHIELD CLOSEST TO THE METAL. TODAY, MAY 3, 2020 A CRACK LARGER THAN 12 INCHES APPEARED. THE CRACK BEGAN ON THE BOTTOM OF THE WINDSHIELD (AG…

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THE WINDSHIELD ON MY 2018 SUBARU FORESTER HAD TO BE REPLACED ON APRIL 16, 2019 AND AUGUST 13, 2019 DUE TO ROCK STRIKES IN THE BOTTOM OR SIDE OF THE WINDSHIELD (THE BLACK SECTION OF THE WINDSHIELD CLOSEST TO THE METAL. TODAY, MAY 3, 2020 A CRACK LARGER THAN 12 INCHES APPEARED. THE CRACK BEGAN ON THE BOTTOM OF THE WINDSHIELD (AGAIN IN THE BLACK SECTION). I CHECKED CLOSELY AND THERE WASN'T A ROCK STRIKE. THE CRACK SPONTANEOUSLY APPEARED.

NHTSA ODI #11323103

10,000 miles · Apr 28, 2020
Visibility/wiper

2018 SUBARU FORESTER, SITTING AT HOUSE UNDRIVEN (STATIONARY) FOR OVER A MONTH DUE TO STAY AT HOME ORDER, DEVELOPED A CRACKED WINDSHIELD FOR NO REASON.

NHTSA ODI #11322542

34,500 miles · Apr 27, 2020
Visibility/wiper

WE HAVE NOW HAD TO REPLACE THE WINDSHIELD TWICE. BOTH TIMES, THERE WAS A CRACK ORIGINATING FROM THE BOTTOM OF THE GLASS AND COMING UP INTO THE LINE OF SITE. BOTH TIMES, THE CRACK OCCURRED WITHOUT AN APPARENT ROCK HIT OR OTHER ISSUE. BOTH TIMES, THE CRACK WAS NOTICED AFTER THE CAR HAD BEEN STATIONARY WITH NO APPARENT ISSUES. …

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WE HAVE NOW HAD TO REPLACE THE WINDSHIELD TWICE. BOTH TIMES, THERE WAS A CRACK ORIGINATING FROM THE BOTTOM OF THE GLASS AND COMING UP INTO THE LINE OF SITE. BOTH TIMES, THE CRACK OCCURRED WITHOUT AN APPARENT ROCK HIT OR OTHER ISSUE. BOTH TIMES, THE CRACK WAS NOTICED AFTER THE CAR HAD BEEN STATIONARY WITH NO APPARENT ISSUES. THE FIRST TIME WE TOOK IT TO SUBARU, WHO SAID IT WAS PROBABLY A ROCK. I SAW NO EVIDENCE OF A ROCK.

NHTSA ODI #11322474

8,990 miles · Apr 25, 2020
Visibility/wiper

MY CAR WAS SITTING IN THE DRIVEWAY AND OVERNIGHT A WINDSHIELD CRACK OF 8-12 INCHES APPEARED OUT OF NOWHERE.

NHTSA ODI #11322218

27,000 miles · Apr 23, 2020
Visibility/wiper

THE WINDSHIELD CRACKED, THE CRACK IS GROWING FROM BOTTOM PASSENGER SIDE AND UP, HEADING MID SHIELD TOWARDS DRIVER. NO LOGICAL REASON FOR CRACK. NO ROCK CHIP MARKET, NO ACCIDENT.

NHTSA ODI #11322073

Official recalls

3

21V587000 · Fuel System, Gasoline:delivery:fuel Pump

Jul 29, 2021

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

18V455000 · Equipment:other:labels; Tires

Jul 10, 2018

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Additional source detail variants (2)

Equipment:other:labels

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Tires

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: Installing incorrect tires or applying incorrect tire air pressure may increase the risk of a crash.

Remedy: Subaru will notify owners, and dealers will install a corrected label, free of charge. The recall began July 26, 2018. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTS-78.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

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