← New search

2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

What owners actually said

586 reports
6,000 miles · Oct 16, 2017
Structure

BOUGHT NEW FORESTER IN MAY 2017. WINDSHIELD CRACKED @ JULY 2017. REPLACEMENT CRACKED OCTOBER 2017. SUBARU DENIED COVERAGE BOTH TIMES. FIRST WINDSHIELD I WAS MOVING ON HIGHWAY BUT UNAWARE OF BEING STRUCK BY ANYTHING. IT WAS NEARLY 100 DEGREES OUTSIDE AND AC WAS ON NICE 68 DEGREES. SECOND WINDSHIELD APPEARED TO CRACK WHILE…

Read full complaint

BOUGHT NEW FORESTER IN MAY 2017. WINDSHIELD CRACKED @ JULY 2017. REPLACEMENT CRACKED OCTOBER 2017. SUBARU DENIED COVERAGE BOTH TIMES. FIRST WINDSHIELD I WAS MOVING ON HIGHWAY BUT UNAWARE OF BEING STRUCK BY ANYTHING. IT WAS NEARLY 100 DEGREES OUTSIDE AND AC WAS ON NICE 68 DEGREES. SECOND WINDSHIELD APPEARED TO CRACK WHILE PARKED IN GARAGE. SECOND WINDSHIELD LEAKED. CRACK IS NEAR WHERE LEAK WAS "FIXED."

NHTSA ODI #11033961

9,470 miles · Oct 5, 2017
Air Bags

I PURCHASED MY CAR IN JULY 2017 WITH 8800 MILES. ONE WEEK AFTER DELIVERY, MY SRS AIRBAG SYSTEM WARNING LIGHT CAME ON. PER THE OWNERS MANUAL, I TOOK IT IN FOR SERVICE THE NEXT MORNING. THE SERVICE DEPT. SAID THERE IS SOMETHING FAULTY IN THE SEAT CUSHION & A NEW ONE IS ON ORDER, BUT WITH NO DELIVERY TIME PROVIDED. IT'S ALREADY B…

Read full complaint

I PURCHASED MY CAR IN JULY 2017 WITH 8800 MILES. ONE WEEK AFTER DELIVERY, MY SRS AIRBAG SYSTEM WARNING LIGHT CAME ON. PER THE OWNERS MANUAL, I TOOK IT IN FOR SERVICE THE NEXT MORNING. THE SERVICE DEPT. SAID THERE IS SOMETHING FAULTY IN THE SEAT CUSHION & A NEW ONE IS ON ORDER, BUT WITH NO DELIVERY TIME PROVIDED. IT'S ALREADY BEEN TWO MONTHS SINCE THE ORDER WAS PLACED - NOT SURE WHAT THE REAL ISSUE IS. THE WARNING LIGHT WAS RANDOM AT FIRST BUT, NOW IT'S ON CONTINUOUSLY. I JUST HOPE EVERYONE IS PROTECTED IN MY CAR, IF I GET IN AN ACCIDENT. I HAVE RECENTLY CONTACTED SUBARU'S CUSTOMER SERVICE TO SEE IF I CAN GET ANY ADDITIONAL ANSWERS.

NHTSA ODI #11031915

8,000 miles · Sep 25, 2017
Air Bags

MY AIR BAG (SRS) WARNING LIGHT HAS COME ON REPEATEDLY SINCE THE CAR WAS NEW. IT WAS MENTIONED AT THE 5000 MILE SERVICE, BUT NO ACTION WAS TAKEN. I AUGUST 2017 IT BEGAN STAYING ON MOST OF THE TIME. I TOOK THE CAR TO TIMMONS SUBARU IN LONG BEACH, CA, WHERE I WAS TOLD A PASSENGER SEAT CUSHION HAD TO BE ORDERED DUE TO A DEFECTIVE SE…

Read full complaint

MY AIR BAG (SRS) WARNING LIGHT HAS COME ON REPEATEDLY SINCE THE CAR WAS NEW. IT WAS MENTIONED AT THE 5000 MILE SERVICE, BUT NO ACTION WAS TAKEN. I AUGUST 2017 IT BEGAN STAYING ON MOST OF THE TIME. I TOOK THE CAR TO TIMMONS SUBARU IN LONG BEACH, CA, WHERE I WAS TOLD A PASSENGER SEAT CUSHION HAD TO BE ORDERED DUE TO A DEFECTIVE SENSOR. THE CAR HAS BEEN THERE THREE WEEKS WITH NO PROGRESS, AND THEY ARE SAYING THEY HAVE MULTIPLE VEHICLES IN FOR THE SAME ISSUE BUT THERE IS NO RECALL.

NHTSA ODI #11025406

1,500 miles · Sep 13, 2017
Steering

I WAS ON THE NEW YORK STATE THRUWAY, ROUTE 90, IN NEW YORK STATE HEADING EAST ON AUGUST 8, 2017, GOING APPROXIMATELY 65-70 MPH. I WAS GOING STRAIGHT IN THE RIGHT HAND LANE. I REACHED OVER WITH RIGHT HAND TO ADJUST VOLUME KNOB ON RADIO AND NOTICED VEHICLE DRIFTING SLIGHTLY TO RIGHT. I PULLED STEERING WHEEL TO LEFT TO ADJUST CAR…

Read full complaint

I WAS ON THE NEW YORK STATE THRUWAY, ROUTE 90, IN NEW YORK STATE HEADING EAST ON AUGUST 8, 2017, GOING APPROXIMATELY 65-70 MPH. I WAS GOING STRAIGHT IN THE RIGHT HAND LANE. I REACHED OVER WITH RIGHT HAND TO ADJUST VOLUME KNOB ON RADIO AND NOTICED VEHICLE DRIFTING SLIGHTLY TO RIGHT. I PULLED STEERING WHEEL TO LEFT TO ADJUST CAR AND VEHICLE VEERED SHARPLY INTO ADJOINING LANE (ON LEFT SIDE OF TRAVELLING LANE) AND THEN I COULD NOT IT STEER BACK INTO THE TRAVELLING LANE. IT SEEMED THAT THE VEHICLE DID NOT RESPOND TO THE STEERING: IT FELT AS THOUGH I HAD LOST CONTROL OF THE CAR. MY HUSBAND GRABBED THE STEERING WHEEL, STEADIED IT, AND I REGAINED CONTROL OF THE CAR. THERE HAVE BEEN NO FURTHER INCIDENTS. LUCKILY, THERE WAS NO CAR IN THE ADJOINING LANE WHEN THE MY CAR VEERED INTO IT. THIS WAS REPORTED TO NATIONAL SUBARU ON SEPTEMBER 11, 2017.

NHTSA ODI #11023325

1,500 miles · Aug 14, 2017
Electrical SystemEngine

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ITSELF AFTER A FEW MINUTES. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO PROFILE SUBARU (1323 NH-16, CONWAY, NH 03818 (603) 447-3845)…

Read full complaint

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ITSELF AFTER A FEW MINUTES. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO PROFILE SUBARU (1323 NH-16, CONWAY, NH 03818 (603) 447-3845), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

NHTSA ODI #11015101

5,400 miles · Aug 14, 2017
Unknown Or Other

07/03/17 FIRST OIL CHANGE. SEVERAL DAYS AFTER CAR HESITATES UPON ACCELERATION. 07/14 CAR STALLS WHILE MERGING INTO ROUNDABOUT. RESTART CAR & IT RUNS OK. 07/15 CAR STALLS MULTIPLE TIMES WHILE ENTERING INTERSECTION. TURN OFF EYESIGHT & CAR RUNS. DO NOT DRIVE CAR FOR SEVERAL DAYS. BRING CAR TO DEALER 07/20. 07/26 PICK UP CAR. NO SA…

Read full complaint

07/03/17 FIRST OIL CHANGE. SEVERAL DAYS AFTER CAR HESITATES UPON ACCELERATION. 07/14 CAR STALLS WHILE MERGING INTO ROUNDABOUT. RESTART CAR & IT RUNS OK. 07/15 CAR STALLS MULTIPLE TIMES WHILE ENTERING INTERSECTION. TURN OFF EYESIGHT & CAR RUNS. DO NOT DRIVE CAR FOR SEVERAL DAYS. BRING CAR TO DEALER 07/20. 07/26 PICK UP CAR. NO SATISFACTORY RESOLUTION. STALLING PERHAPS DUE TO MOUSE'S NEST OR AN OIL OVERFILL. 08/02 CAR STALLS MULTIPLE TIMES WHILE PULLING INTO TRAFFIC. WON'T RUN WITH OR WITHOUT EYESIGHT. CAR TOWED TO DEALER. PROBLEMS REPORTED TO SUBARU MAIN OFFICE. 08/14 CAR STILL AT DEALER WITH NO RESOLUTION YET. UNLESS A SPECIFIC CAUSE & FIX TO THIS PROBLEM IS FOUND I WILL NOT FEEL SAFE DRIVING THIS CAR AGAIN. I HAVE A WORD DOCUMENT WITH ALL THE DETAILS BUT AM UNABLE TO ATTACH IT TO THIS FORM.

NHTSA ODI #11015022

Mileage unknown · Jul 12, 2017
Seats

TAKATA RECALL I AM A FITNESS INSTRUCTOR AND IN THE HEALTH FIELD FOR VERY LONG TIME. SUBARU ALONG WITH OTHER CAR COMPANIES ARE USING THE NEW MANDATED FORWARD -HEAD REST . IT SHOULD MANDATED THAT THE HEAD REST ALSO COME WITH 2 OR 3 (FORWARD AND BACK ADJUSTMENT OPTIONS) ALL YOU CAN DO IS MOVE UP OR DOWN. I AM TINY. I HAVE TO…

Read full complaint

TAKATA RECALL I AM A FITNESS INSTRUCTOR AND IN THE HEALTH FIELD FOR VERY LONG TIME. SUBARU ALONG WITH OTHER CAR COMPANIES ARE USING THE NEW MANDATED FORWARD -HEAD REST . IT SHOULD MANDATED THAT THE HEAD REST ALSO COME WITH 2 OR 3 (FORWARD AND BACK ADJUSTMENT OPTIONS) ALL YOU CAN DO IS MOVE UP OR DOWN. I AM TINY. I HAVE TO SIT CLOSE TO THE WHEEL--AND THIS HEADREST JUTS ME FORWARD AND HAS CAUSED ME HORRIBLE NECK PAIN FOR THE FIRST TIME IN MY LIFE. I AM 39 YEARS OLD. I KNOW THIS WAS TESTED ON DUMMIES AND IT FOR PREVENTION OF WHIPLASH-- BUT CAN CAR COMPANIES --MAKE THEM ADJUSTABLE??????????? FORWARD AND BACK ??????? NOT JUST UP AND DOWN. FORWARD HEAD POSTURE IS ALSO LEADING TO HORRIBLE POSTURE PROBLEMS, ARTHRITIS, NEUROMUSCULAR DISEASES FROM THE SPINAL CORD BEING SQUEEZED FROM FORWARD HEAD WHICH IS ALREADY HAPPENING FROM TEXTING AND COMPUTER USE... I DO NOT UNDERSTAND HOW THIS GOT PASSED ? I HAVE TO PLAY IN SO MANY WAYS AND TURN THE HEADREST BACKWARDS AND HAVE TRIED TO USE THE BACK SEAT HEADREST .... NHTSA...MAY READ THIS AND GO----WHIPLASH ETC.. BUT THIS IS SO UPSETTING AND DISTRESSING ---FOR ME TO DRIVE WITH....MY NECK IS IN TERRIBLE SPASM ... CHANGE HEAD REST SETTINGS

NHTSA ODI #11004921

1,000 miles · Jul 4, 2017
Steering

STEERING STICKS WHILE IN A TURN AND RESISTS THE DRIVERS INPUT TO STRAIGHTEN THE WHEEL, CAUSING EITHER FAILURE TO STRAIGHTEN ON DEMAND OR OVER-STEERING TO OPPOSITE SIDE WHILE ATTEMPTING TO STRAIGHTEN. THIS IS AN INTERMITTENT ISSUE AND VARIES IN BOTH FREQUENCY AND SEVERITY, AND TYPICALLY OCCURS DURING EACH USE OF THE VEHICLE. T…

Read full complaint

STEERING STICKS WHILE IN A TURN AND RESISTS THE DRIVERS INPUT TO STRAIGHTEN THE WHEEL, CAUSING EITHER FAILURE TO STRAIGHTEN ON DEMAND OR OVER-STEERING TO OPPOSITE SIDE WHILE ATTEMPTING TO STRAIGHTEN. THIS IS AN INTERMITTENT ISSUE AND VARIES IN BOTH FREQUENCY AND SEVERITY, AND TYPICALLY OCCURS DURING EACH USE OF THE VEHICLE. THE MALFUNCTION SEEMS TO OCCUR MORE FREQUENTLY DURING SUSTAINED LEFT TURNS, AND IS MOST PROBLEMATIC ON CURVY ROADS WHERE FAILURE TO STRAIGHTEN WHEELS OR OVER-STEERING TO OPPOSITE SIDE COULD BE CATASTROPHIC. THE MALFUNCTION OCCURS WHILE IN A TURNING MOTION ON CITY STREETS AND ON CURVY HIGHWAYS, USUALLY WHEN WHEEL IS TURNED MORE THAN ~20 DEGREES AND SUSTAINED BRIEFLY. THE ISSUE WAS REPORTED TO THE SUBARU DEALER. THEY DROVE AND INSPECTED THE CAR AND WERE UNABLE TO FIX OR DIAGNOSE THE PROBLEM. THE CAR IS NEW AND WAS RECEIVED ON 06/09/2017.

NHTSA ODI #11002946

1,500 miles · Jun 2, 2017
Engine

CAR STALLS WHEN MAKING HARD LEFT TURN WITH LESS THAN 1/4 TANK OF GAS CAR WAS STOPPED AND LURKED LEFT. COULD EAILY REPEAT THE PROBLEM IN AN EMPTY PARKING LOT. FILLED GAS TANK AND PROBLEM DISSAPEARED.

NHTSA ODI #10992823

3,200 miles · May 22, 2017
Unknown Or Other

WHEN CLOSING REAR POWER LIFT GATE, A STROLLER FELL PARTLY OUT OF THE TRUNK. I INSTINCTIVELY GRABBED IT, AND THE GATE HIT THE BACK OF MY HEAD AND STARTED TO SLAM ME INTO THE CAR BEFORE I COULD PULL MY HEAD OUT. THE DOOR DID NOT STOP CLOSING. ACCORDING TO THE SUBARU INSTRUCTION MANUAL, THE REAR GATE CAN CAUSE SERIOUS PERSONAL INJU…

Read full complaint

WHEN CLOSING REAR POWER LIFT GATE, A STROLLER FELL PARTLY OUT OF THE TRUNK. I INSTINCTIVELY GRABBED IT, AND THE GATE HIT THE BACK OF MY HEAD AND STARTED TO SLAM ME INTO THE CAR BEFORE I COULD PULL MY HEAD OUT. THE DOOR DID NOT STOP CLOSING. ACCORDING TO THE SUBARU INSTRUCTION MANUAL, THE REAR GATE CAN CAUSE SERIOUS PERSONAL INJURY BY ENTRAPMENT. THE DOOR DID NOT STOP WHEN ENCOUNTERING RESISTANCE (MY HEAD). THE DEALER SAYS THAT I CANNOT CHANGE THIS TO A MANUAL CONTROL REAR HATCH WITHOUT DESTROYING THE STRUTS THAT HOLD THE DOOR UP. I CAN CLOSE IT MANUALLY AS LONG AS I REMEMBER TO TAKE THE HEIGHT CONTROL OFF WITH A BUTTON ON THE FRONT DASH EVERY TIME I USE THE CAR OUTSIDE THE GARAGE. WHEN HEIGHT CONTROL IS ON, WHICH IS THE ONLY WAY TO STOP THE REAR DOOR BEFORE IT OPENS FULLY AND THEREFORE MUST BE USED IN OUR GARAGE, YOU CANNOT CLOSE IT MANUALLY. SINCE IT CLOSES SLOWLY (8 SECONDS -- LONG FOR CLOSING A DOOR), YOU HAVE TO BE VERY AWARE OF CHILDREN'S MOVEMENTS, WHICH ARE OFTEN RAPID, AND SUPPRESS YOUR OWN REACTIONS IF SOMETHING STARTS TO FALL OUT. THE DOOR SHOULD STOP READILY IF IT ENCOUNTERS AN OBJECT EVEN AS SMALL AS A FINGER OR ELSE IT SHOULD BE MANUAL AND YOU SHOULD BE ABLE TO STOP IT AT DIFFERENT HEIGHTS WHEN OPENING IT MANUALLY.

NHTSA ODI #10990914

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems