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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

What owners actually said

586 reports
24,000 miles · Dec 5, 2019
Air Bags

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY ONE WEEK. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER A PASSENGER WAS SEATED ON THE FRONT PASSENGER SEAT. THE CONTACT CALLED DUNNING SUBARU (3771 JACKSON RD, ANN ARBO…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY ONE WEEK. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER A PASSENGER WAS SEATED ON THE FRONT PASSENGER SEAT. THE CONTACT CALLED DUNNING SUBARU (3771 JACKSON RD, ANN ARBOR, MI 48103) TO SCHEDULE AN APPOINTMENT; HOWEVER, IT WAS CANCELLED BECAUSE THE WARNING INDICATOR TURNED OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

NHTSA ODI #11287235

Mileage unknown · Dec 5, 2019
Air Bags

RECALL NOTICE VIA US MAIL, ALSO READ ABOUT ANOTHER RECALL THAT WILL BE COMING, I BELIEVE THE BOXER ENGINE.

NHTSA ODI #11287103

47,000 miles · Dec 3, 2019
Visibility/wiper

THE ORIGINAL WINDSHIELD OF MY FORESTER SUDDENLY CRACKED WHILE PARKED A FEW MONTHS AGO. MY INSURANCE FULLY COVERED THE REPAIR. THE REPLACEMENT AFTERMARKET WINDSHIELD FROM SAFELITE ONLY LASTED A FEW MORE MONTHS BEFORE IT TOO GOT CHIPPED FROM A SMALL PEBBLE HIT AND NEEDED REPAIR. THE THIRD WINDSHIELD WAS DEFECTIVE AND FINALLY, T…

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THE ORIGINAL WINDSHIELD OF MY FORESTER SUDDENLY CRACKED WHILE PARKED A FEW MONTHS AGO. MY INSURANCE FULLY COVERED THE REPAIR. THE REPLACEMENT AFTERMARKET WINDSHIELD FROM SAFELITE ONLY LASTED A FEW MORE MONTHS BEFORE IT TOO GOT CHIPPED FROM A SMALL PEBBLE HIT AND NEEDED REPAIR. THE THIRD WINDSHIELD WAS DEFECTIVE AND FINALLY, THE FOURTH TIME, I GOT AN OEM WINDSHIELD INSTALLED WHICH IS STILL INTACT. I INCURRED NO COSTS DUE TO INSURANCE BUT THIS IS VERY AGGRAVATING! IT'S HARD TO GET A RELIABLE REPLACEMENT GLASS ON THE AFTERMARKET, WHICH IS ALL INSURANCE PAYS FOR UNLESS YOU HAVE MULTIPLE PROBLEMS LIKE I DID, ONLY THEN WILL YOU GET OEM. AND I WONDER HOW LONG IT WILL LAST! THE GLASS SEEMS BRITTLE - THERE IS AN OBVIOUS DESIGN PROBLEM HERE.

NHTSA ODI #11286533

Mileage unknown · Dec 2, 2019
Air Bags

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS). THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIR…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS). THE CONTACT CALLED NHTSA AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. CONSUMER STATES THAT VEHICLE WAS REPAIRED ON 01/13/2020. *DL

NHTSA ODI #11286484

42,195 miles · Dec 1, 2019
Air BagsElectrical SystemElectronic Stability Control (esc)Crash

ON OCTOBER 4, 2019 MY CAR WAS PARKED AND THE PASSENGER REAR BUMPER WAS HIT AND DAMAGED BY A SCHOOL BUS. MY CAR HAS BEEN IN THE SHOP 4 TIMES TO GET FIXED AND IT IS STILL NOT FIXED. THE BSD/RCTA SENSORS ARE NOT WORKING. THE DEALERSHIP HAS "FIXED" THIS ISSUE 4 TIMES NOW AND I AM TAKING IT BACK TO THE DEALERSHIP FOR A 5TH TIME.

NHTSA ODI #11283115

34,000 miles · Nov 27, 2019
Visibility/wiper

I PURCHASE MY 2017 FORESTER FROM THE ANNAPOLIS DEALER AS A USED LOANER CAR WITH LESS THAN 7000 MILES WITH THE ORIGINAL AND EXTENDED WARRANTY COVERAGE. AFTER READING ABOUT WINDSHIELD PROBLEMS I STARTED CHECKING THE WINDSHIELD ON MY FORESTER. THERE ARE A NUMBER OF HAIRLINE CRACKS THAT ARE DIFFICULT TO SEE AND BEST SEEN IN LOW SUNL…

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I PURCHASE MY 2017 FORESTER FROM THE ANNAPOLIS DEALER AS A USED LOANER CAR WITH LESS THAN 7000 MILES WITH THE ORIGINAL AND EXTENDED WARRANTY COVERAGE. AFTER READING ABOUT WINDSHIELD PROBLEMS I STARTED CHECKING THE WINDSHIELD ON MY FORESTER. THERE ARE A NUMBER OF HAIRLINE CRACKS THAT ARE DIFFICULT TO SEE AND BEST SEEN IN LOW SUNLIGHT WITH THE LIGHT IS REFRACTED BY THE CRACKS. I HAVE NOT REPORTED THIS PROBLEM TO THE DEALER BUT WILL AT THE NEXT SERVICE APPOINTMENT.

NHTSA ODI #11282641

10,761 miles · Nov 24, 2019
Visibility/wiper

WINDSHIELD EXHIBITED SPARKLING TYPE FAULT THAT COMPROMISED ABILITY TO SEE CLEARLY THRU THE WINDSHIELD. ESPECIALLY SEVERE IN NIGHT DRIVING OR DIRECT SUNLIGHT. SUBARU REPLACED WINDSHIELD AS A "COURTESY" TO ME. THE SAME CONDITION IS NOW PREVALENT IN THE REPLACEMENT WINDSHIELD. I KNOW THE DEALER WILL TELL ME IT IS ANOTHER FAULT,…

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WINDSHIELD EXHIBITED SPARKLING TYPE FAULT THAT COMPROMISED ABILITY TO SEE CLEARLY THRU THE WINDSHIELD. ESPECIALLY SEVERE IN NIGHT DRIVING OR DIRECT SUNLIGHT. SUBARU REPLACED WINDSHIELD AS A "COURTESY" TO ME. THE SAME CONDITION IS NOW PREVALENT IN THE REPLACEMENT WINDSHIELD. I KNOW THE DEALER WILL TELL ME IT IS ANOTHER FAULT, NOT THE MANUFACTURING OF THE WINDSHIELD.

NHTSA ODI #11282076

Mileage unknown · Nov 18, 2019
Air Bags

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS). THE CONTACT CALLED PARKWAY SUBARU OF JACKSONVILLE (910-968-0758, LOCATED AT 2400 N MARINE BLVD, JACKSONVILLE, NC 28546) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V701000 (AIR BAGS). THE CONTACT CALLED PARKWAY SUBARU OF JACKSONVILLE (910-968-0758, LOCATED AT 2400 N MARINE BLVD, JACKSONVILLE, NC 28546) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11280796

75,000 miles · Nov 7, 2019
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 25 MPH, A TRACTOR TRAILER COLLIDED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE ROLLED DOWN A HILL SEVERAL TIMES AND THE FRONT END WAS SEVERELY DAMAGED. THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONTA…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 25 MPH, A TRACTOR TRAILER COLLIDED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE ROLLED DOWN A HILL SEVERAL TIMES AND THE FRONT END WAS SEVERELY DAMAGED. THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT ONLY THE PASSENGER AND DRIVER SIDE CURTAIN AIR BAGS DEPLOYED. THE DRIVER SUSTAINED AN INJURED LEFT HAND AND LEFT LEG AS WELL AS SHOULDER INJURIES. THE FRONT PASSENGER SUSTAINED HEAD, RIGHT HAND, AND FACIAL LACERATIONS. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. *DT *TR*JB

NHTSA ODI #11278623

Mileage unknown · Nov 6, 2019
Air Bags

CALLED DEALER ABOUT RECALL. THEY STATED NO FIX WAS AVAILABLE. WHEN I ASKED WHEN IT WOULD BE THEY SAID THEY WOULD HAVE MORE INFORMATION IN LATE DECEMBER (RECALL DATE WAS OCT 3). AT THAT POINT THE FIX WOULD NOT BE AVAILABLE BUT THEY COULD TELL ME IF AND WHEN IT MIGHT BE. THIS DOES NOT SEEM TIMELY FOR A LIFE THREATENING SITUATIO…

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CALLED DEALER ABOUT RECALL. THEY STATED NO FIX WAS AVAILABLE. WHEN I ASKED WHEN IT WOULD BE THEY SAID THEY WOULD HAVE MORE INFORMATION IN LATE DECEMBER (RECALL DATE WAS OCT 3). AT THAT POINT THE FIX WOULD NOT BE AVAILABLE BUT THEY COULD TELL ME IF AND WHEN IT MIGHT BE. THIS DOES NOT SEEM TIMELY FOR A LIFE THREATENING SITUATION. NOTE DEALER WAS PROFESSIONAL. MY ISSUE IS WITH SUBARU CORPORATION. NHTSA RECALL NUMBER IS 19V701000. MANUFACTURER RECALL NUMBER IS WUM98. RECALL IS FOR NON FUNCTIONING AIRBAG FOR PASSENGER SIDE.

NHTSA ODI #11278469

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems