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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

What owners actually said

586 reports
33,660 miles · Jul 21, 2020
Unknown Or Other

AFTER PARKING AND TURNING OFF THE ENGINE, THE KEY CAN'T BE REMOVED FROM THE IGNITION. THE KEY WILL ONLY MOVE TO THE ACCESSORY POSITION AND NO FURTHER. EVENTUALLY BY RESTARTING THE ENGINE, DRIVING BACK AND FORTH AND SOMETIMES TURNING THE WHEELS A LITTLE I'VE BEEN ABLE TO REMOVE THE KEY FROM THE IGNITION. I BROUGHT MY CAR IN TO …

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AFTER PARKING AND TURNING OFF THE ENGINE, THE KEY CAN'T BE REMOVED FROM THE IGNITION. THE KEY WILL ONLY MOVE TO THE ACCESSORY POSITION AND NO FURTHER. EVENTUALLY BY RESTARTING THE ENGINE, DRIVING BACK AND FORTH AND SOMETIMES TURNING THE WHEELS A LITTLE I'VE BEEN ABLE TO REMOVE THE KEY FROM THE IGNITION. I BROUGHT MY CAR IN TO A SUBARU SERVICE CENTER AND LEFT IT THERE FOR IT TO BE CHECKED TOMORROW.

NHTSA ODI #11340741

29,487 miles · Jul 6, 2020
Unknown Or Other

AFTER DRIVING THE CAR AND PLACING IT IN "PARK", THE KEY COULD NOT BE EXTRACTED FROM THE IGNITION. PUTTING THE CAR INTO DIFFERENT GEARS WAS OF NO HELP, SOMETIMES ABLE TO RESTART THE CAR AND THEN EXTRACT THE KEY. HAS HAPPENED MULTIPLE TIMES IN PAST MONTH. LUCKILY, BY SHIFTING GEARS OR STRAIGHTENING OUT THE WHEEL, OR DRIVING A BIT …

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AFTER DRIVING THE CAR AND PLACING IT IN "PARK", THE KEY COULD NOT BE EXTRACTED FROM THE IGNITION. PUTTING THE CAR INTO DIFFERENT GEARS WAS OF NO HELP, SOMETIMES ABLE TO RESTART THE CAR AND THEN EXTRACT THE KEY. HAS HAPPENED MULTIPLE TIMES IN PAST MONTH. LUCKILY, BY SHIFTING GEARS OR STRAIGHTENING OUT THE WHEEL, OR DRIVING A BIT MORE I WAS ABLE TO REMOVE KEY.BY SLOWLY REMOVING KEY. I HAVE BEEN ABLE TO REMOVE KEY. HOWEVER, AFRAID THAT ONE TIME KEY WONT BE REMOVED USING THESE METHODS.

NHTSA ODI #11337644

23,000 miles · Jun 29, 2020
Power TrainService BrakesVehicle Speed Control

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT SPEEDS SLOWER THAN 5 MPH, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT SPEEDS SLOWER THAN 5 MPH, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

NHTSA ODI #11331483

43,300 miles · Jun 26, 2020
Visibility/wiper

I JUST PURCHASED MY 2017 SUBARU FORESTER ON 6/13/20 AND WHILE DRIVING ON THE HIGHWAY ON 6/25/20 THE WINDSHIELD WAS HIT BY A SMALL ROCK FROM A SEMI TRUCK IN FRONT OF ME. I DID NOT SEE ANY VISIBLE DAMAGE AT THE TIME BUT THE NEXT DAY A VERY LARGE CRACK APPEARED ON MY WINDSHIELD ALMOST A FOOT AND A HALF LONG. IN SPEAKING WITH OTHER …

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I JUST PURCHASED MY 2017 SUBARU FORESTER ON 6/13/20 AND WHILE DRIVING ON THE HIGHWAY ON 6/25/20 THE WINDSHIELD WAS HIT BY A SMALL ROCK FROM A SEMI TRUCK IN FRONT OF ME. I DID NOT SEE ANY VISIBLE DAMAGE AT THE TIME BUT THE NEXT DAY A VERY LARGE CRACK APPEARED ON MY WINDSHIELD ALMOST A FOOT AND A HALF LONG. IN SPEAKING WITH OTHER SUBARU OWNERS I HAD NOT REALIZED WHAT A MASSIVE AND WELL KNOWN ISSUE THIS IS FOR SUBARU WINDSHIELDS. I'VE NEVER SEEN THIS TYPE OF DAMAGE OCCUR THIS INSTANTLY ON A WINDSHIELD FROM SUCH A MINOR IMPACT. *TR

NHTSA ODI #11331112

39,000 miles · Jun 24, 2020
Electrical SystemUnknown Or Other

AFTER DRIVING THE CAR AND PLACING IT IN "PARK", THE KEY COULD NOT BE EXTRACTED FROM THE IGNITION. PUTTING THE CAR INTO DIFFERENT GEARS WAS OF NO HELP. I WAS SOMETIMES ABLE TO RESTART THE CAR AND THEN EXTRACT THE KEY, BUT NOT EVERY TIME. MY CHOICES WERE TO RETURN HOME OR LEAVE MY CAR IN THE PARKING LOT WITH THE KEY IN IT WHILE…

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AFTER DRIVING THE CAR AND PLACING IT IN "PARK", THE KEY COULD NOT BE EXTRACTED FROM THE IGNITION. PUTTING THE CAR INTO DIFFERENT GEARS WAS OF NO HELP. I WAS SOMETIMES ABLE TO RESTART THE CAR AND THEN EXTRACT THE KEY, BUT NOT EVERY TIME. MY CHOICES WERE TO RETURN HOME OR LEAVE MY CAR IN THE PARKING LOT WITH THE KEY IN IT WHILE DRAINING THE BATTERY WHILE THIS MAY SEEM MORE AN INCONVENIENCE THAN A SAFETY ISSUE, ON SOME OCCASIONS THIS RESULTED IN MY BATTERY BECOMING SO WEAK THAT MY CAR WOULDN'T CRANK LEAVING ME STRANDED UNTIL I COULD FIND SOMEONE TO HELP ME JUMP OFF MY CAR. AFTER THREE OF THESE INCIDENTS, I BEGAN DISCONNECTING THE BATTERY CABLES WHEN I COULDN'T REMOVE THE KEY. I LOOKED ONLINE AND FOUND THAT MANY PEOPLE WERE HAVING THE SAME ISSUE WITH THEIR SUBARUS OF VARIOUS MODELS. THEY SAID THAT THE GUIDE PLATE IN THE SHIFTER ASSEMBLY WAS FAULTY. THE DEALERSHIP STATED THAT THIS WAS A COMMON PROBLEM AND THEY KEPT THOSE PARTS IN STOCK. THEY DID REPLACE THE GUIDE PLATE WHICH CORRECTED THE ISSUE. MY QUESTION IS: IF SO MANY PEOPLE HAVE THE SAME ISSUE (WITH A CORRECTION COST OF $500) WHY ISN'T THERE A RECALL? I PERSONALLY HAVE AN EXTENDED WARRANTY WHICH COVERED ALL BUT $100 OF THE REPAIR, BUT PEOPLE WHO DON'T HAVE THE EXTENDED WARRANTY WILL HAVE TO PAY THE FULL $500 JUST TO GET A KEY OUT OF THE IGNITION. IT IS MY UNDERSTANDING THAT SUBARU NOW USES A DIFFERENT GUIDE PLATE IN THE LATEST MODELS. SUBARU KNOWS THIS IS A PROBLEM IN THE CARS THAT ARE 2-3 YEARS OLD. THEY NEED TO BE HONEST WITH CONSUMERS SO THAT THEY DON'T RISK BEING STRANDED DUE TO A WEAKENED BATTERY BECAUSE OF FAULTY GUIDE PLATES AND THEY NEED TO CORRECT THE PROBLEM FREE OF CHARGE AS IT IS A SAFETY CONCERN. *TR

NHTSA ODI #11330706

30,606 miles · Jun 24, 2020
EngineUnknown Or Other

SMELL OF GASOLINE AT STARTUP. THE CAR HAS ONLY 30000 MILES ON IT AND SEEMS TO BE A WIDELY REPORTED PROBLEM/ISSUE WITH SUBARUS OF ALL MAKES/MODELS. THIS WAS NOT IN COLD WEATHER. THIS IS A MAJOR SAFETY ISSUE! *TR

NHTSA ODI #11330497

5,000 miles · Jun 22, 2020
Visibility/wiper

WHILE DRIVING MY 2017 SUBARU FORESTER IN JULY 2017 ON M22 LOCATED IN MICHIGAN MY WINDSHIELD BEGAN CRACKING. *TR

NHTSA ODI #11330212

50,000 miles · Jun 15, 2020
Electrical SystemUnknown Or Other

THE KEY FOB GETS STUCK IN THE IGNITION AND CAN'T BE TAKEN OUT. I HAVE TO PLAY WITH THE CENTER CONSOLE DRIVE SHIFTER TO GO IN AND OUT OF PARK POSITION UNTIL IT FINALLY TURNS AND COMES OUT. PLEASE REFERENCE TSB 16-112-18R. *TR

NHTSA ODI #11329083

Mileage unknown · Jun 10, 2020
Visibility/wiper

SPONTANEOUS REAR WINDSHIELD SHATTERING. CAR WAS PARKED IN DRIVEWAY. *TR

NHTSA ODI #11328194

79,500 miles · Jun 3, 2020
Air Bags

SRS WARNING LIGHT CAME ON AND THE PASSENGER AIRBAG IS OFF. VEHICLE WAS STATIONARY WITH NO OTHER PROBLEM. *TR

NHTSA ODI #11327130

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems