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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

What owners actually said

586 reports
Mileage unknown · Nov 11, 2023
Steering

The bushings on both sides of the lower control arm were confirmed broken at Subaru dealership and replaced. This made the steering wobble over 55 mph. It was very dangerous because I could have lost steering control. There was no warning. My car only has 54,000 miles. I believe 2 weeks after the replacement of the entire lower …

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The bushings on both sides of the lower control arm were confirmed broken at Subaru dealership and replaced. This made the steering wobble over 55 mph. It was very dangerous because I could have lost steering control. There was no warning. My car only has 54,000 miles. I believe 2 weeks after the replacement of the entire lower control arm and both bushings the problem is starting again. Lots of other people have reported this problem and Subaru of America offers you money to help have it fixed if you call them.

NHTSA ODI #11554658

Mileage unknown · Oct 20, 2023
Visibility/wiper

I was at an event for about 3 hours and was parked next to a trailer. When I started driving there was a crack in the lower right hand of my windshield. The event was private and the trailer was not used. I am unsure where this crack came from and am very confused.

NHTSA ODI #11551044

Mileage unknown · Oct 18, 2023
Electrical SystemSteeringUnknown Or Other

For the last few weeks on several occasions the ignition key remained stuck after parking and shutting off the engine. I was eventually able to release the key but was in a bit of a panic. I believe this should be a recall as I have read about this happening to many Subaru owners.

NHTSA ODI #11550606

75,000 miles · Sep 27, 2023
Air Bags

The contact owns a 2017 Subaru Forester. The contact stated while driving at approximately 35 MPH, the passenger’s side air bag sensor showed that there was no passenger in the seat. The contact stated on other occasions while there was a passenger seated in the seat, the occupant detection system failed to detect a passenger se…

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The contact owns a 2017 Subaru Forester. The contact stated while driving at approximately 35 MPH, the passenger’s side air bag sensor showed that there was no passenger in the seat. The contact stated on other occasions while there was a passenger seated in the seat, the occupant detection system failed to detect a passenger seated in the seat. The contact stated that the failure was intermittent but recurred several times. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger’s air bag sensor needed to be replaced; however, the contact was advised that the sensors were on a national backorder. The vehicle was not repaired. The manufacturer had been informed of the failure and advised the contact that the sensors were on backorder. The contact was recently advised that he would have to take the vehicle back and return the loaner vehicle to the dealer. The contact was advised by the dealer not to have a passenger sit in the front passenger’s seat until the air bag sensor was replaced. The failure mileage was approximately 75,000.

NHTSA ODI #11546927

Mileage unknown · Aug 28, 2023
Air Bags

My passenger airbag light has been on for several months now. And another warning light comes on frequently, telling me to check the SRS airbag system. The first time I mentioned it at the Subaru dealership, they told me there was nothing wrong with it. But I took it in for an oil change, and had them check it again. Because I f…

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My passenger airbag light has been on for several months now. And another warning light comes on frequently, telling me to check the SRS airbag system. The first time I mentioned it at the Subaru dealership, they told me there was nothing wrong with it. But I took it in for an oil change, and had them check it again. Because I feel like my passenger is in danger, with the airbag off. This time, they told me I need a new lower seat on the passenger side, that the sensor inside the airbag is faulty. And it will cost almost a thousand dollars fix it. And it would come out of my own pocket. I found out this is a known issue with Subaru, and I don't understand why they don''t have a recall on this. My Subaru service department told me he'd replaced 4 in the last two weeks. That's a lot!

NHTSA ODI #11541176

Mileage unknown · Aug 26, 2023
Electrical SystemEnginePower Train

After driving the vehicle I will arrive at my destination. I will stop, continue pressing the vehicle break while moving the shifter from drive to park. Then, I turn the key to the off position in an attempt to remove my key from the Ignition. About 40-50% of the time, the key can not be removed. In order remove the key I will h…

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After driving the vehicle I will arrive at my destination. I will stop, continue pressing the vehicle break while moving the shifter from drive to park. Then, I turn the key to the off position in an attempt to remove my key from the Ignition. About 40-50% of the time, the key can not be removed. In order remove the key I will have to do one of the following: Option 1. Let my foot of of the break, pause, then press my foot hard on the break peddle, move to shifter from park to drive, while continuing to press my foot down hard on the break peddle, move the shifter back from drive to the park position. Often I will have to repeat this process several times to remove the key form the ignition or attempt Option 2.. Option 2. When Option 1 above does not work, with the vehicle turned off and I park, I will release my foot from the break, pause, press down on the break, start the ignition, place my vehicle in drive or reverse (depending how I am parked) and drive the vehicle 2-3 feet, stop and repeat step 1 above. Again, I many have to try this procedure several times. Option 3. After 5-10 minutes and several attempts, I will give up, turn the vehicle off, place it in park, and leave the car unlocked with keys in the ignition. I'm not sure why this has not been addressed prior as I have found several articles from 2008 to 2020 on the same issue, specifically on Subaru's.

NHTSA ODI #11540854

Mileage unknown · Aug 16, 2023
EngineFuel/propulsion SystemUnknown Or OtherCrash

On July 31,2023, approximately 8PM, I was driving my 2017 Subaru slowly as I made the 90degree turn into my driveway. Midway up the driveway, the car suddenly —on its own—spontaneously accelerated , burst through the half open garage door, across the garage, and crashed through the garage wall into my family room—bulldozing…

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On July 31,2023, approximately 8PM, I was driving my 2017 Subaru slowly as I made the 90degree turn into my driveway. Midway up the driveway, the car suddenly —on its own—spontaneously accelerated , burst through the half open garage door, across the garage, and crashed through the garage wall into my family room—bulldozing through two sheets of plywood and large pieces of firewood in the garage, and then destroying heavy antique furniture in the family room before coming to rest. The jagged remains of the wall prevented opening either the passenger or the driver’s side door. My adult son, [XXX] , was my passenger in the front seat. He climbed to the back, but the hatch has no handle on the inside, so we were trapped in the car. I called 911. Police and Fire departments arrived. Miraculously, we were not hurt, but had anyone been in the family room at the time, they would have been seriously injured or killed. I made an insurance claim with Allstate Insurance Company the next morning. They determined that the car is "repairable" but will not pay for it to be examined and repaired at a Subaru dealership or Subaru certified body shop . They tell me I have to use at shop in their "preferred network" and pay the extra cost that a Subaru facility would charge. A non-Subaru affiliated mechanic theorized that it was a computer problem that caused the malfunction. Doing a "google" search, I find that hundreds of drivers have had this sudden, unexpected acceleration problem,(Subaru Forester years 20120-2018) but that Subaru dealerships are unable to discover the cause. There have also been two "class action" lawsuitsI I called Groove Subaru dealership,(5300 S. Broadway, Englewood, CO, 80113, and the service department man that I spoke with seemed not at all concerned about the spontaneous acceleration issue, and casually recommended a body shop. The UNKNOWN cause needs to be found before someone is killed !!! PLEASE HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

NHTSA ODI #11538950

Mileage unknown · Aug 8, 2023
Air Bags

Passenger air bag warning light on dash does not turn off. Other warning light says air bagis off.

NHTSA ODI #11537171

Mileage unknown · Aug 4, 2023
Air BagsElectrical SystemSeats

I noticed that the airbag light was continuously illuminated on the dashboard of my Subaru Forester. I promptly took my vehicle to a certified Subaru dealership to have the issue diagnosed and resolved. After a thorough inspection, it was determined that the passenger seat bottom occupant seat mat required replacement to rectify…

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I noticed that the airbag light was continuously illuminated on the dashboard of my Subaru Forester. I promptly took my vehicle to a certified Subaru dealership to have the issue diagnosed and resolved. After a thorough inspection, it was determined that the passenger seat bottom occupant seat mat required replacement to rectify the problem. Otherwise, my airbags would not inflate in the event that I would need them. I would like to emphasize that I have always maintained my vehicle in excellent condition and followed all recommended maintenance procedures. I have never exposed the seat to moisture or allowed any foreign objects to be shoved under it. Furthermore, I am the primary driver of the vehicle and rarely have passengers, which makes it highly unlikely for any undue stress or wear to be placed on the seat mat. Considering the circumstances, it is evident that this issue is a result of a manufacturing defect or premature failure, rather than any negligence or misuse on my part. I find it disconcerting that a critical safety component such as the airbag system would fail within a relatively short period of time and with minimal use. There was a significant repair cost as well.

NHTSA ODI #11536604

32,000 miles · Jul 21, 2023
Air Bags

The contact owns a 2017 Subaru Forester. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V701000 (Air Bags); however, the failure recurred with the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front passenger’s Occupant Det…

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The contact owns a 2017 Subaru Forester. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V701000 (Air Bags); however, the failure recurred with the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front passenger’s Occupant Detection System (ODS) and seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the vehicle was out of warranty and offered a credit of $800 toward the repair. The failure mileage was approximately 32,000.

NHTSA ODI #11533665

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

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