← New search

2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

Power Train complaints

44 reports
Clear category filter
30,000 miles · Aug 30, 2020
Power Train

AFTER 20K MILES, TRANSMISSION HESITATES MORE AND MORE. BE CAREFUL AND TRY TO AVOID SITUATIONS WHERE YOU HAVE TO ACCELERATE QUICKLY. THE CAR DOES NOT MOVE OR ACCELERATE WHEN YOU HIT THE GAS PEDAL QUICKLY. CVT SLIPS, ESPECIALLY FROM REVERSE TO DRIVE. AT SLOW SPEEDS, IT JERKS THE CAR TRYING TO FIND THE RIGHT GEAR. THE PROBLEM BEGAN…

Read full complaint

AFTER 20K MILES, TRANSMISSION HESITATES MORE AND MORE. BE CAREFUL AND TRY TO AVOID SITUATIONS WHERE YOU HAVE TO ACCELERATE QUICKLY. THE CAR DOES NOT MOVE OR ACCELERATE WHEN YOU HIT THE GAS PEDAL QUICKLY. CVT SLIPS, ESPECIALLY FROM REVERSE TO DRIVE. AT SLOW SPEEDS, IT JERKS THE CAR TRYING TO FIND THE RIGHT GEAR. THE PROBLEM BEGAN UNDER 10K MILES, AND I TOOK IT TO A LOCAL DEALERSHIP, THEY TOLD ME THAT IS HOW THE CAR DRIVES AND TOLD ME IT IS NORMAL. THIS IS NOT MY FIRST FORESTER, BUT DEFINITELY THE WORST. I CALLED SUBARU AMERICA, AND THEY SAID THERE IS NO KNOWN PROBLEM WHIT THEIR TRANSMISSION. I ALMOST GOT KILLED IN A HIGHWAY STOP AND GO SITUATION, WHERE I HAD TO ACCELERATE AFTER A SLOWDOWN, AND THE CAR DECIDED NOT TO. IF YOU OWN ONE, BE CAREFUL.

NHTSA ODI #11352052

97,120 miles · Aug 14, 2020
Electrical SystemEnginePower Train

MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DUR…

Read full complaint

MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.

NHTSA ODI #11349318

33,400 miles · Jul 22, 2020
Electrical SystemPower Train

WHEN SHIFTING VEHICLE FROM REVERSE TO PARK, THEN TURNING VEHICLE OFF, THE KEY CANNOT BE FULLY TAKEN OUT OF THE CAR. THE ONLY WAY TO GET IT OUT IS TO RESTART THE VEHICLE, TAKE IT OUT OF PARK AND SLAM IT BACK INTO PARK. SUPPOSEDLY A SWITCH WITHIN THE SHIFTER THAT PREVENTS A SOLENOID IN THE STEERING COLUMN FROM OPENING. THIS IS …

Read full complaint

WHEN SHIFTING VEHICLE FROM REVERSE TO PARK, THEN TURNING VEHICLE OFF, THE KEY CANNOT BE FULLY TAKEN OUT OF THE CAR. THE ONLY WAY TO GET IT OUT IS TO RESTART THE VEHICLE, TAKE IT OUT OF PARK AND SLAM IT BACK INTO PARK. SUPPOSEDLY A SWITCH WITHIN THE SHIFTER THAT PREVENTS A SOLENOID IN THE STEERING COLUMN FROM OPENING. THIS IS ALL COVERED ON TSB 16-112-18 AND THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THE ISSUE ONLINE.

NHTSA ODI #11340931

23,000 miles · Jun 29, 2020
Power TrainService BrakesVehicle Speed Control

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT SPEEDS SLOWER THAN 5 MPH, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE…

Read full complaint

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT SPEEDS SLOWER THAN 5 MPH, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

NHTSA ODI #11331483

24,500 miles · Apr 26, 2020
Power Train

CVT TRANSMISSION FAILED AFTER 24000 MILES.

NHTSA ODI #11322247

18,800 miles · Jan 24, 2020
Power TrainService Brakes

WHEN BREAKING, THE CAR ACELLERATED ON A CITY STREET AND A SECOND TIME IN A VERY BUSY PARKING LOT! FORTUATELY THERE WAS NO ACCIDENT> HAD THE CAR TOWED TO THE DEALER WHO LATER REPORTED THAT THEY FOUND NOTHING WRONG WITH THE CAR. I WILL NOT DRIVE THIS CAR UNTILL MORE IS INVESTIGATED.

NHTSA ODI #11301737

29,000 miles · Dec 29, 2019
Fuel/propulsion SystemPower TrainVehicle Speed Control

I WAS DRIVING ON THE HIGH WAY FOR ABOUT 2 HOURS, 70 MPH, GAS WAS AT ABOUT 1/8 FULL, BUT LOW GAS LIGHT ON. THE GEAR SHIFTER REMAINED IN D AND THE INDICATOR ON THE DASH SAID D. THE ENGINE REVVED AS IF IT WERE IN NEUTRAL AND WOULD NOT PROVIDE POWER TO THE WHEELS. THE CHECK ENGINE, TRACTION CONTROL, AND CRUISE CONTROL LIGHTS CAME ON…

Read full complaint

I WAS DRIVING ON THE HIGH WAY FOR ABOUT 2 HOURS, 70 MPH, GAS WAS AT ABOUT 1/8 FULL, BUT LOW GAS LIGHT ON. THE GEAR SHIFTER REMAINED IN D AND THE INDICATOR ON THE DASH SAID D. THE ENGINE REVVED AS IF IT WERE IN NEUTRAL AND WOULD NOT PROVIDE POWER TO THE WHEELS. THE CHECK ENGINE, TRACTION CONTROL, AND CRUISE CONTROL LIGHTS CAME ON, ALONG WITH POSSIBLY OTHERS. THE CAR BEGAN TO SLOW SINCE IT WAS JUST REVVING IN WHAT APPEARED TO BE NEUTRAL WHILE THE GAS PEDAL WAS PRESSED. EVENTUALLY I MADE IT TO THE SHOULDER. I TURNED THE CAR OFF FOR ABOUT 15 SECONDS THEN STARTED IT AGAIN. IT STRUGGLED TO START FOR A MOMENT LIKE THE BATTERY WAS LOW OR IT WAS COLD OUTSIDE, BUT STILL STARTED ON THE FIRST TRY. I SHIFTED INTO D AND BEGAN TO MOVE ON THE SHOULDER, BUT WHEN THE CAR WHEN OVER ABOUT 10 OR 15 MPH, IT WOULD REV AND NOT PROVIDE POWER TO THE WHEELS. I HAD THE CAR TOWED TO THE DEALER WHERE THEY ADDED GAS, TEST DROVE IT, SAID THERE WAS NOTHING WRONG, AND NOTHING THAT THEY COULD DO.

NHTSA ODI #11291876

10,000 miles · Dec 24, 2019
Electrical SystemPower TrainVehicle Speed Control

SINCE I HAVE BOUGHT THE CAR I'VE BEEN HAVING ELECTRICAL ISSUES WITH IT IT'S ALWAYS SAYING THAT A KEY IS NOT DETECTED EVEN THOUGH THE KEYS RIGHT NEXT TO IT OR UNDERNEATH THAT THEY ALREADY HAS BEEN A TRANSMISSION LEAKAGE ALSO THE BALANCE OF THE CAR HAS BEEN OFF-BALANCE SO I HAD TO TAKE IT BACK TO THEM WHEN THE AIR CONDITIONER WAS …

Read full complaint

SINCE I HAVE BOUGHT THE CAR I'VE BEEN HAVING ELECTRICAL ISSUES WITH IT IT'S ALWAYS SAYING THAT A KEY IS NOT DETECTED EVEN THOUGH THE KEYS RIGHT NEXT TO IT OR UNDERNEATH THAT THEY ALREADY HAS BEEN A TRANSMISSION LEAKAGE ALSO THE BALANCE OF THE CAR HAS BEEN OFF-BALANCE SO I HAD TO TAKE IT BACK TO THEM WHEN THE AIR CONDITIONER WAS ON WHEN IT WAS SUMMER IS THERE MAKING A WEIRD NOISE I RECORDED THE NOISE I SHOWED IT TO THE DEALER AND THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THAT EVEN THOUGH I HAVE PROOF THAT THERE WAS SOMETHING WRONG WITH IT BUT I JUST DIDN'T KNOW WHERE WAS COMING FROM ALSOALSO A LITTLE CRACK ON THE WINDSHIELD RANDOMLY CAME OUT LIKE ABOUT THREE WEEKS AGO AND NEVER HAD AN ISSUE WITH THAT UNTIL NOW AND WHEN I START OUT MY CAR AND I HAD TO DO IT AT THE FIRST BREAK AT A STOP SIGN MY CAR STARTED SHAKING AND THEN IT STOPPED SHAKING AND THEN THAT'S THE ONLY TIME DOES THE SHAKINESS I'VE HAD SO MANY ISSUES WITH THIS FORRESTER 2017 THEY TRY TO FIX IT ISSUES BUT WHEN THEY FIX IT SOMETHING NEW ALWAYS COMES UP.

NHTSA ODI #11291096

42,000 miles · Dec 19, 2019
Power TrainVehicle Speed Control

ON A LONG TRIPS (200 MILES OF INTERSTATE DRIVING) THE CAR LOSES IT'S ABILITY TO MAINTAIN HIGHWAY SPEED. THE ACCELERATOR PEDDLE DOES NOT WORK AND VEHICLE SLOWS DOWN TO IDLE. YOU HAVE TO PULL OFF THE ROAD AND STOP. PUT THE CAR IN PARK AND THEN BACK IN TO DRIVE. IT WORKS AFTER THAT. DURING THE FAILURE YOU LOSE ALL ABILITY TO M…

Read full complaint

ON A LONG TRIPS (200 MILES OF INTERSTATE DRIVING) THE CAR LOSES IT'S ABILITY TO MAINTAIN HIGHWAY SPEED. THE ACCELERATOR PEDDLE DOES NOT WORK AND VEHICLE SLOWS DOWN TO IDLE. YOU HAVE TO PULL OFF THE ROAD AND STOP. PUT THE CAR IN PARK AND THEN BACK IN TO DRIVE. IT WORKS AFTER THAT. DURING THE FAILURE YOU LOSE ALL ABILITY TO MAINTAIN SPEED. IT HAS HAPPENED ABOUT 3 TIMES IN THE PAST YEAR. THE DEALER CHECKED OUT THE CAR AND NOT CODES ARE SHOWN. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ODI #11290038

21,300 miles · Dec 17, 2019
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train

ON THREE SEPARATE OCCASIONS THUS FAR, WHILE DRIVING APPROXIMATELY 70 MPH ON INTERSTATE 93 IN MASSACHUSETTS AND NEW HAMPSHIRE, MY 2017 SUBARU FORESTER TOURING (WITH 21K MILES) LOST POWER AND COMPLETELY SHUTDOWN. ALL THREE TIMES, I WAS LUCKILY ABLE TO STEER THE VEHICLE TO SAFETY WHILE AVOIDING OTHER MOTOR VEHICLES AND NEITHER MYSE…

Read full complaint

ON THREE SEPARATE OCCASIONS THUS FAR, WHILE DRIVING APPROXIMATELY 70 MPH ON INTERSTATE 93 IN MASSACHUSETTS AND NEW HAMPSHIRE, MY 2017 SUBARU FORESTER TOURING (WITH 21K MILES) LOST POWER AND COMPLETELY SHUTDOWN. ALL THREE TIMES, I WAS LUCKILY ABLE TO STEER THE VEHICLE TO SAFETY WHILE AVOIDING OTHER MOTOR VEHICLES AND NEITHER MYSELF, MY PASSENGERS NOR ANYONE ELSE AROUND US WAS HURT. WHEN THE VEHICLE DECIDES TO SHUTDOWN, IT FEELS LIKE THE CAR DROPS ITSELF INTO NEUTRAL, THE RPMS SHOOT UP TO ABOUT 4500-5000 AND ALL OF THE LIGHTS ON THE DASHBOARD LIGHT UP. THERE IS ABOUT A FIVE SECOND WINDOW TO STEER THE VEHICLE TO SAFETY FROM WHEN YOU FIRST DETECT THAT THE ISSUE IS OCCURRING. AFTER WAITING FOR ABOUT 45 MINUTES AFTER THE INCIDENT, I AM ABLE TO START THE CAR BACK UP AND DRIVE IT. THIS IS A SERIOUS SAFETY CONCERN OF MINE (AND IT IS TERRIFYING WHEN IT HAPPENS) AND I HAVE ALREADY CONTACTED SUBARU OF AMERICA ASKING FOR A SOLUTION. I AM NOW CURRENTLY ONLY USING THE CAR ON SHORT TRIPS AND IF I HAVE TO GET ON THE HIGHWAY, I STICK TO THE RIGHT LANE AND DO NOT GO OVER 60 MPH.

NHTSA ODI #11289678

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems