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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

Engine complaints

47 reports
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22,814 miles · Sep 25, 2019
EnginePower Train

OUR DEFECTIVE, NOW DISCONTINUED MODEL, NEW 2017 SUBARU FORESTER XT TOURING HAS BROKEN DOWN WHILE ACCELERATING ON THE HIGHWAY TWICE DUE TO A FAULTY PISTON THUS LEADING TO OUR ENGINE BEING REPLACED. THE FIRST TIME THE CAR WAS MOVING EAST ON I-70 IN COLORADO AND LUCKILY MY HUSBAND WAS ABLE TO VEER IN THE MEDIAN OF AN EXIT RAMP. THE…

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OUR DEFECTIVE, NOW DISCONTINUED MODEL, NEW 2017 SUBARU FORESTER XT TOURING HAS BROKEN DOWN WHILE ACCELERATING ON THE HIGHWAY TWICE DUE TO A FAULTY PISTON THUS LEADING TO OUR ENGINE BEING REPLACED. THE FIRST TIME THE CAR WAS MOVING EAST ON I-70 IN COLORADO AND LUCKILY MY HUSBAND WAS ABLE TO VEER IN THE MEDIAN OF AN EXIT RAMP. THE SECOND TIME WE WERE TRAVELING EAST ON I-70 AGAIN AND LUCKILY WERE ABLE TO PULL OFF ON THE SIDE OF THE FREEWAY. THIS ALL BEGAN AT 22,352 MILES AND TO-DATE THE "MARKET VALUE" OF REPAIRS HAS ACCUMULATED TO $16,100.00. THIS SAME ENGINE ISSUE HAS HAPPENED TWO YEARS IN A ROW, YET A SUBARU REPRESENTATIVE [VERBALLY, NOT WRITTEN] MENTIONED TO US THAT IT IS CHEAPER FOR SUBARU TO FIX VEHICLE BY VEHICLE THAT COMES IN INSTEAD OF ISSUING A NATION-WIDE RECALL ON OUR MODEL. WE WERE TOLD OUR FORESTER XT [MINI SUV] HAS THE SAME ENGINE THAT IS IN AN IMPREZA [FOUR DOOR SEDAN] WHICH IS NOT SAFE AND IS NOT RIGHT TO THE CONSUMER.

NHTSA ODI #11258068

5,000 miles · Apr 10, 2019
EnginePower Train

AFTER FULL STOP ENGINE OR DRIVE TRAIN LOST POWER ON SHARP LEFT TURN.RESUMED POWER IN 2-3 SECONDS.ENGINE DID NOT STALL AND DID NOT REQUIRE RESTARTING.HAS OCCURED 5-7 TIMES.

NHTSA ODI #11195512

4,000 miles · Mar 25, 2019
Engine

WHILE DRIVING MY VEHICLE WANTS TO STALL AND I HAVE TO FLOOR THE GAS PEDAL AND IT SLOWLY STARTS TO ACCELERATE. I'M AFRAID THAT ONE OF THESE DAYS IT WILL NOT ACCELERATE AND WILL CAUSE A FATAL ACCIDENT. I BROUGHT IT IN TO PINE BELT SUBARU IN LAKEWOOD, NJ FOR SERVICE AND THEY SAID THE SOFTWARE NEEDS UPDATING AND THEY UPDATED IT. …

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WHILE DRIVING MY VEHICLE WANTS TO STALL AND I HAVE TO FLOOR THE GAS PEDAL AND IT SLOWLY STARTS TO ACCELERATE. I'M AFRAID THAT ONE OF THESE DAYS IT WILL NOT ACCELERATE AND WILL CAUSE A FATAL ACCIDENT. I BROUGHT IT IN TO PINE BELT SUBARU IN LAKEWOOD, NJ FOR SERVICE AND THEY SAID THE SOFTWARE NEEDS UPDATING AND THEY UPDATED IT. HOWEVER, IT'S STILL STALLING. THIS STALLING HAPPENS MANY TIMES. THE LAST TIME WAS ON 03/22/2019.

NHTSA ODI #11191384

26,645 miles · Feb 27, 2019
Electrical SystemEnginePower Train

DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING…

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DRIVING IN THE FREEWAY AROUND 20-30MPH, SOME TRAFFIC. ON THE WAY TO DROPPING DAUGHTERS OFF TO SCHOOL. ON THE FREEWAY SWITCHED LANES THEN CAR LOST POWER AND DECELERATED ON ITS OWN QUICKLY FROM 20MPH TO ABOUT 1MPH, PRESSING THE DIDN'T DO ANYTHING. ALMOST GOT HIT BY THE REAR DRIVER BEHIND ME. MANAGED TO MOVE TO RIGHT LANE. PRESSING THE GAS PEDAL DID NOTHING, SEVERAL LIGHTS ON THE DASHBOARD APPEARED WHICH INCLUDED CHECK ENGINE LIGHT, TRACTION CONTROL, OIL LIGHT. TURNED OFF THE CAR TO FIND THE NUMBER FOR TOWING ABOUT 15 MINUTES LATER TURNED ON THE CAR AND THIS TIME PRESSING THE GAS PEDAL MADE THE CAR GO, DASHBOARD LIGHTS STILL ON. TOOK THE CAR DIRECTLY TO THE DEALERSHIP. DEALER CLAIMED IT WAS A BAD CELL ON THE BATTERY THAT CAUSED THE PROBLEM, AND ALSO REPROGRAMMED THE COMPUTER. BAD CELL ON BATTERY WILL NOT CAUSE THIS TO HAPPEN. DEALER ALSO FAILED TO WRITE THE DETAILS OF THE INCIDENT. INITIAL PAPERWORK STATED CHECK ENGINE LIGHT. ADVICE DEALER TO PROPERLY DOCUMENT INCIDENT.

NHTSA ODI #11182910

16,266 miles · Jan 15, 2019
Engine

I DID MY FIRST OIL CHANGE AT 1500 MILES, THEN THE NEXT TWO CHANGES AT ABOUT 3000 MILE INTERVALS. THEN I DECIDED TO STRETCH THEM TO THE 5K MILES RECOMMENDED BY SUBARU. I WAS ABOUT 4K MILES INTO THIS CHANGE INTERVAL WHEN MY OIL LEVEL LIGHT CAME ON. I CHECKED THE DIP STICK AND IT WAS BONE DRY. I WOULDN'T HAVE NOTICED OIL CONSUMPTI…

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I DID MY FIRST OIL CHANGE AT 1500 MILES, THEN THE NEXT TWO CHANGES AT ABOUT 3000 MILE INTERVALS. THEN I DECIDED TO STRETCH THEM TO THE 5K MILES RECOMMENDED BY SUBARU. I WAS ABOUT 4K MILES INTO THIS CHANGE INTERVAL WHEN MY OIL LEVEL LIGHT CAME ON. I CHECKED THE DIP STICK AND IT WAS BONE DRY. I WOULDN'T HAVE NOTICED OIL CONSUMPTION ON THE FIRST FEW CHANGES BECAUSE I WAS DOING THEM MORE FREQUENTLY THAN NEEDED AND THEREFORE THE ENGINE DIDN'T HAVE TIME TO CONSUME ENOUGH OIL TO TRIP THE LOW OIL LIGHT. I WENT TO SUBARU FOR AN OIL CONSUMPTION TEST, WHICH IT "PASSED". I DOCUMENTED EVERYTHING AND TOOK PHOTOS OF THE DIP STICK BEFORE AND AFTER THE TEST. SUBARU FILLS YOUR OIL TO THE TOP LINE OF THE DIP STICK. THE MECHANIC INFORMED ME THIS IS STANDARD PROCEDURE. I WAS TOLD THAT THE AMOUNT OF OIL BETWEEN THE 2 LINES IS A QUART. AFTER THE 1200 MILES OF THE OIL CONSUMPTION TEST, THE OIL LEVEL WAS DOWN ABOUT 20% BETWEEN THE TWO LINES. TAKING THAT OUT TO A FULL 5-6K MILE INTERVAL, THAT MEANS IT BURNS ABOUT A QUART OR MORE IN BETWEEN CHANGES. I SPOKE WITH THE MECHANIC WHO SAID THAT THIS IS COMPLETELY WITHIN SPEC OF SUBARU'S STANDARDS. I TOLD HIM I THOUGHT THIS WAS A LOT, BUT HE SAID THIS IS NORMAL FOR SUBARUS IN HIS EXPERIENCE. A CAR WITH ONLY 16K MILES SHOULD NOT REQUIRE OVER A QUART OF OIL TO BE ADDED BETWEEN OIL CHANGES. WHEN MY OIL LIGHT CAME ON AGAIN, WITHIN THE SAME OIL CHANGE INTERVAL AS THE OIL CONSUMPTION TEST (ABOUT 4K MILES INTO THE INTERVAL), I TOOK THE CAR BACK TO SUBARU FOR A SECOND OIL CONSUMPTION TEST. INSTEAD OF PERFORMING THIS, THEY OPTED TO REPLACE MY SHORT BLOCK, A VERY EXTENSIVE REPAIR. I AM STILL WAITING FOR THIS REPAIR TO OCCUR UNDER FACTORY WARRANTY.

NHTSA ODI #11170211

16,500 miles · Dec 6, 2018
Engine

2.5 MANUAL, BURNS OIL AT EXCESSIVE RATE. CHECK ENGINE OIL LIGHT TURNED TWICE SO FAR, ONCE AT 2K MILES ON A CAR AND NEXT TIME AT 16K MILES. BOTH LIGHTS WERE WELL WITHIN THE OIL CHANGE SCHEDULE AND THE CAR HAS NOT BEEN SUBDUED TO ANY UNUSUAL USE. UNABLE TO TRAVEL IN THE CAR LONG DISTANCES WITHOUT HAVING 2 QUARTS OF OIL IN A TRUNK …

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2.5 MANUAL, BURNS OIL AT EXCESSIVE RATE. CHECK ENGINE OIL LIGHT TURNED TWICE SO FAR, ONCE AT 2K MILES ON A CAR AND NEXT TIME AT 16K MILES. BOTH LIGHTS WERE WELL WITHIN THE OIL CHANGE SCHEDULE AND THE CAR HAS NOT BEEN SUBDUED TO ANY UNUSUAL USE. UNABLE TO TRAVEL IN THE CAR LONG DISTANCES WITHOUT HAVING 2 QUARTS OF OIL IN A TRUNK DUE TO POSSIBLE ENGINE FAILURE FOR LACK OF OIL. BOTH TIMES THE LOW OIL LIGHTS WENT UP WHEN TRAVELING ON ROADS AND SUNARU DEALER HAD TO ADD OIL (STILL UNDER WARRANTY).

NHTSA ODI #11156601

14,000 miles · Nov 10, 2018
Electrical SystemEngineUnknown Or Other

SCREEN BLACKED OUT EVERYTHING WENT OFF, NO LIGHTS, NO RADIO, NO DASH BOARD VISION. THIS HAPPENED 3 TIMES BEFORE I TOOK IT TO THE DEALER. I WAS TOLD IT WAS AN ELECTRICAL ISSUES AND ELECTRICAL CABLES WERE REPLACED, HOWEVER, JUST THIS WEEK MY VEHICLE, WHILE WAITING AT A LIGHT, TURNED COMPLETELY OFF. IT WAS SO SCARY, GOOD THING THE…

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SCREEN BLACKED OUT EVERYTHING WENT OFF, NO LIGHTS, NO RADIO, NO DASH BOARD VISION. THIS HAPPENED 3 TIMES BEFORE I TOOK IT TO THE DEALER. I WAS TOLD IT WAS AN ELECTRICAL ISSUES AND ELECTRICAL CABLES WERE REPLACED, HOWEVER, JUST THIS WEEK MY VEHICLE, WHILE WAITING AT A LIGHT, TURNED COMPLETELY OFF. IT WAS SO SCARY, GOOD THING THERE WAS NO ONE ELSE BEHIND ME. A FEW MINUTES LATER I WAS ABLE TO TURN THE CAR ON AND CONTINUE MY JOURNEY. NOW, I DO NOT FEEL SAFE WHEN I USE MY VEHICLE.

NHTSA ODI #11150690

33,000 miles · Oct 1, 2018
Electrical SystemEngineVehicle Speed ControlCrash

ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED …

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ON 9/29/18, 1:35 PM WHILE IN THE PROCESS OF PARKING THE VEHICLE AND INITIATING A TURN TO THE RIGHT THE CAR SUDDENLY ACCELERATED FROM IDLE TO FULL THROTTLE UNINTENTIONALLY AND LAUNCHED ITSELF TOWARDS A 12' X 20' WOOD FRAMED OUTBUILDING ON OUR PROPERTY WHICH HAS AN ATTACHED DECK. BEFORE THE VEHICLE COULD BE SHUT OFF IT HAD JUMPED UP ONTO THE DECK AND SMASHED INTO AND PARTIALLY PENETRATED THE FRONT OF THE OUTBUILDING. FORWARD PROGRESS WAS HALTED WHEN THE REAR PORTION OF THE CAR HAD BECOME HIGH CENTERED ON THE EDGE OF THE DECK. PRESENTLY THE CAR IS STILL ON THE DECK AND PARTIALLY IN THE BUILDING. THE RIGHT REAR WHEEL IS I" OFF THE GROUND. THE LEFT REAR WHEEL DUG ITSELF 3" DOWN INTO THE GRAVEL. - NO ONE WAS INJURED DURING THIS ACCIDENT. THE CAR WAS OCCUPIED BY ONLY THE DRIVER. - THE AIRBAG DID NOT DEPLOY EVEN THOUGH THE CAR EXPERIENCED TWO (2) SIGNIFICANT IMPACT EVENTS. 1ST WHEN IT HIT A TEMPORARY WOOD STEP AND THE EDGE OF THE DECK (18" ABOVE GRADE) AND 2ND WHEN IT STRUCK THE BUILDING. MOST OF THE BUMPER WAS TORN OFF THE CAR WHEN IT HIT THE DECK AND IS NOW PINNED UNDER THE CAR. THE IMPACT SHIFTED THE BUILDING APPROX. 3/8" ON IT'S POST & PIER FOUNDATION. - THIS REPORT WAS WRITTEN & SUBMITTED ON 10/1/18. - A WRECKER IS SCHEDULED TO EXTRICATE THE CAR FROM THE OUTBUILDING ON 10/2/18. - THE DRIVEWAY AND PARKING AREA WHERE THIS OCCURRED IS CRUSHED ROCK/GRAVEL. - THE DISTANCE FROM WHERE THE CAR INSTANTLY ACCELERATED TO THE EDGE OF THE DECK WAS APPROXIMATELY 22 FEET. THE FACE OF THE OUTBUILDING IS 8 FEET FROM THE EDGE OF THE DECK. THE DISTANCE COVERED BY THE CAR DURING THIS ACCIDENT WAS APPROX. 30 PLUS FEET. - DURING THIS EVENT AN ATTEMPT WAS MADE TO CONTROL/STOP THE CAR WITH EXTREME APPLICATION OF THE FOOT BRAKE AND HANDBRAKE AND ULTIMATELY THE STOP BUTTON. - IT WAS A DRY, SUNNY, EARLY FALL DAY IN THE WEST SIDE OF THE CASCADE MOUNTAINS IN WASHINGTON STATE.

NHTSA ODI #11132690

10,000 miles · Sep 25, 2018
Engine

VEHICLE HESITATES DURING ACCELERATION, WORSE IF AC IS ON. ENGINE NEARLY STALLS, LOSING POWER. INITIALLY HAPPENED DURING LEFT TURN AND WHILE VEHICLE IS IN MIDDLE OF INTERSECTION IN FRONT OF ONCOMING TRAFFIC. THIS IS REPEATED ISSUE OVER SEVERAL MONTHS

NHTSA ODI #11131474

17,650 miles · Jul 8, 2018
EnginePower Train

AFTER ANY DRIVING IN HOT WEATHER, SMELL OF COOLANT IN RIGHT SIDE OF ENGINE COMPARTMENT

NHTSA ODI #11110075

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems