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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

Air Bags complaints

164 reports
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33,000 miles · Oct 27, 2021
Air BagsCrashInjury

The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A…

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The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.

NHTSA ODI #11438409

Mileage unknown · Sep 28, 2021
Air BagsCrashInjury

My vehicle was involved in a five car accident where is was completely destroyed and flipped upside and the two front airbags never deployed which caused head, back, and neck injuries to the two passengers that were in the two front seats. There was a recall on the the passenger front air bag which supposedly got fixed by Palm S…

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My vehicle was involved in a five car accident where is was completely destroyed and flipped upside and the two front airbags never deployed which caused head, back, and neck injuries to the two passengers that were in the two front seats. There was a recall on the the passenger front air bag which supposedly got fixed by Palm Springs subaru on July 13, 2020. This recall air bag never deployed during or after the major accident. I contacted the Subaru of America which they supposedly did an investigation on why the two front airbags did not deployed and they stated that there was not malfunction on either airbags which is hard to believe because my car was unrepairable because of the severe damages due to the accident. I would like this to be taken into consideration.

NHTSA ODI #11434793

Mileage unknown · May 20, 2021
Air BagsCrashInjury

Vehicle was struck by a dump truck traveling approximately 50 mph that ran a red light. Impact was on the front passenger side. Although, the collision was violent and there was substantial frontend damage, no airbags deployed. Driver was only occupant.

NHTSA ODI #11417894

26,618 miles · Apr 18, 2021
Air BagsSeat Belts

WHILE SITTING IN THE FRONT PASSENGER SEAT, FOLLOWING THE ODS RECALL REPAIR, THE AIRBAG LIGHT OCCASIONALLY SAYS ON AND OCCASIONALLY SAYS OFF. SOMETIMES THE PASSENGER SEAT BELT LIGHT IS LIT. I AM ABSOLUTELY UNSURE WHEN THE AIRBAG WILL BE ARMED AND DEPLOY. TRIED IT WITH SEAT BELT ATTACHED AND UNATTACHED.

NHTSA ODI #11408661

Mileage unknown · Mar 2, 2021
Air BagsCrashInjury

2017 SUBARU FORESTER. CONSUMER WAS IN AN AUTO ACCIDENT WHERE AIRBAGS DID NOT DEPLOY. *LD THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE'S FRONT WAS DESTROYED. THE CONSUMER SUSTAINED WHIPLASH. *JS

NHTSA ODI #11398372

46,050 miles · Mar 1, 2021
Air BagsVehicle Speed ControlCrash

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAG…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SURGED FORWARD WHEN THE BRAKE PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO JUMP THE CEMENT BUMPER AND THE BUSHES IN FRONT OF THE VEHICLE. THE VEHICLE WAS STILL REVVING WHEN TURNED OFF AND PLACED IN PARK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT TOWED. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER (CREWS SUBARU OF CHARLESTON 8261 RIVERS AVE, NORTH CHARLESTON, SC 29406; (843) 820-4200) WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,050.

NHTSA ODI #11398519

63,000 miles · Jan 28, 2021
Air BagsCrashInjury

MY NAME IS [XXX] ADDRESS: [XXX] E-MAIL: [XXX] CELL: [XXX] I AM THE FIRST AND THE ONLY OWNER OF THE CAR, SUBARU FORESTER PREMIUM, 2017. VIN [XXX] PURCHASED FROM REEDMAN TOLL SUBARU, LANGHORNE, PA, ON 03/2017, AS A BRAND NEW. CURRENT MILEAGE: 63000 MY CAR IS TOTALED, NONE OF THE AIRBAGS HAD DEPLOYED PASSENGER SIDE AIR…

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MY NAME IS [XXX] ADDRESS: [XXX] E-MAIL: [XXX] CELL: [XXX] I AM THE FIRST AND THE ONLY OWNER OF THE CAR, SUBARU FORESTER PREMIUM, 2017. VIN [XXX] PURCHASED FROM REEDMAN TOLL SUBARU, LANGHORNE, PA, ON 03/2017, AS A BRAND NEW. CURRENT MILEAGE: 63000 MY CAR IS TOTALED, NONE OF THE AIRBAGS HAD DEPLOYED PASSENGER SIDE AIRBAG WAS SERVICED BY SUBARU REEDMAN THIS SPRING D/T MANUFACTURER RECALL. I WAS TRAVELING 30 MPH ON MAJOR ROAD, HAVING THE RIGHT OF WAY. A DODGE TRUCK CROSSED IN FRONT OF ME, SPEEDING FROM A CROSS ROAD. MY CAR HIT RIGHT FRONT TIRE OF THE TRACK. MY CAR'S FRONT WAS COMPLETELY DESTROYED, FRONT END PUSHED WELL INTO THE ENGINE COMPARTMENT. THIS WAS A FRONT TO SIDE IMPACT. ALL LIQUIDS LEAKED AWAY ON THE SPOT. BOTH HEAD LITES AND FOG LITES WERE TORN AWAY FROM MY CAR AND THROWN AROUND THE ROAD. BOTH RIGHT DOORS ARE HAVING DENTS, TOO. INSURANCE COMPANY, AAA, DECLARED TOTAL LOSS. AIRBAGS DID NOT DEPLOY, NONE OF THEM. I SUSTAINED A WHIPLASH INJURY REQUIRING MEDICAL ATTENTION AND INVESTING IN REHABILITATION MEASURES..... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11390587

33,000 miles · Oct 18, 2020
Air BagsSeats

AIRBAG LIGHT FOR PASSENGER SEAT COMES ON WHILE SEAT IS OCCUPIED BY A 200+ LBS PASSENGER.

NHTSA ODI #11365022

Mileage unknown · Jul 27, 2020
Air Bags

I AM LOCATING IN VILSECK, GERMANY ON DOD US ARMY MILITARY OFFICIAL ORDER FROM MAY 2018 TO PRESENT. NOW! I AM SCHEDULE TO PCS FROM GERMANY BACK TO SAN ANTONIO, TEXAS. WITH THIS RECALL I WILL HAVE PROBLEM OF SHIPPING MY CAR BACK HOME AND I CAN'T GET IT FIX DUE TO SUBARU, GERMANY IS NOT AVAILABLE TO GET IT DONE DUE TO LACKS OF SERV…

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I AM LOCATING IN VILSECK, GERMANY ON DOD US ARMY MILITARY OFFICIAL ORDER FROM MAY 2018 TO PRESENT. NOW! I AM SCHEDULE TO PCS FROM GERMANY BACK TO SAN ANTONIO, TEXAS. WITH THIS RECALL I WILL HAVE PROBLEM OF SHIPPING MY CAR BACK HOME AND I CAN'T GET IT FIX DUE TO SUBARU, GERMANY IS NOT AVAILABLE TO GET IT DONE DUE TO LACKS OF SERVICE CONTACT WITH SUBARU USA.

NHTSA ODI #11341585

79,500 miles · Jun 3, 2020
Air Bags

SRS WARNING LIGHT CAME ON AND THE PASSENGER AIRBAG IS OFF. VEHICLE WAS STATIONARY WITH NO OTHER PROBLEM. *TR

NHTSA ODI #11327130

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

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