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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

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When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

Air Bags complaints

164 reports
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Mileage unknown · Sep 30, 2019
Air BagsVehicle Speed ControlCrash

2017 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED IN REVERSE. THE VEHICLE DROVE OVER A CURB AND CRASHED INTO A TREE. THE BRAKES WERE INOPERABLE. THE KEY WAS REMOVED FROM THE IGNITION IN ORDER TO BRING THE VEHICLE TO A STOP.…

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2017 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED IN REVERSE. THE VEHICLE DROVE OVER A CURB AND CRASHED INTO A TREE. THE BRAKES WERE INOPERABLE. THE KEY WAS REMOVED FROM THE IGNITION IN ORDER TO BRING THE VEHICLE TO A STOP. THE AIRBAG DID NOT DEPLOY. *JS

NHTSA ODI #11258139

45,000 miles · Sep 28, 2019
Air Bags

2017 SUBARU FORESTER WITH 45,000 MILES - AIR BAG SENSOR WENT OUT UNEXPECTEDLY (AS SHOWN BY A RED AIRBAG LIGHT ON THE DASHBOARD) AIR BAG WOULD NOT DEPLOY IF THE CAR WERE TO GET INTO AN ACCIDENT EVEN WHEN THERE WAS A PERSON IN THE PASSENGER SEAT OF THE CAR. LIGHT WOULD INDICATE THAT THERE WAS AN ISSUE WHILE DRIVING AT ANY SPEED. L…

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2017 SUBARU FORESTER WITH 45,000 MILES - AIR BAG SENSOR WENT OUT UNEXPECTEDLY (AS SHOWN BY A RED AIRBAG LIGHT ON THE DASHBOARD) AIR BAG WOULD NOT DEPLOY IF THE CAR WERE TO GET INTO AN ACCIDENT EVEN WHEN THERE WAS A PERSON IN THE PASSENGER SEAT OF THE CAR. LIGHT WOULD INDICATE THAT THERE WAS AN ISSUE WHILE DRIVING AT ANY SPEED. LIGHT WOULD TURN OFF ON OCCASION AND THEN TURN BACK ON, EVEN WITH NO CHANGE IN WEIGHT ON THE SEAT, INDICATING THAT THE SENSOR WAS FAULTY. NOTHING WAS SPILLED ON THE SEAT WHERE THE SENSOR IS LOCATED NOR SHOULD THERE BE ANY OTHER REASON THAT THE SENSOR SHOULD STOP WORKING AT ONLY 45,000 MILES. THIS WAS PURELY AN EQUIPMENT MALFUNCTION.

NHTSA ODI #11258773

Mileage unknown · Sep 25, 2019
Air Bags

THIS IS THE SECOND CAR REFERENCED UNDER COMPLAINT 11258187. THE SRS AIRBAG SYSTEM WARNING LIGHT BEGAN TO OCCASIONALLY ALERT AND TURN OFF THE PASSENGER AIRBAG AT ABOUT 25,000 MILES IN BOTH OF OUR 2 YEAR OLD 2017 SUBARU FORESTERS. NOW THE PASSENGER AIRBAG TURNS OFF WHEN JUST ABOUT ANYTHING IS PUT INTO THE FRONT SEAT. THIS HAPPEN…

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THIS IS THE SECOND CAR REFERENCED UNDER COMPLAINT 11258187. THE SRS AIRBAG SYSTEM WARNING LIGHT BEGAN TO OCCASIONALLY ALERT AND TURN OFF THE PASSENGER AIRBAG AT ABOUT 25,000 MILES IN BOTH OF OUR 2 YEAR OLD 2017 SUBARU FORESTERS. NOW THE PASSENGER AIRBAG TURNS OFF WHEN JUST ABOUT ANYTHING IS PUT INTO THE FRONT SEAT. THIS HAPPENS BOTH WHEN THE CAR IS RUNNING WHILE IT IS STATIONARY OR WHEN IT IS IN MOTION. NEITHER CAR HAS BEEN INVOLVED IN AN INCIDENT/ACCIDENT.

NHTSA ODI #11258190

Mileage unknown · Sep 25, 2019
Air Bags

THE SRS AIRBAG SYSTEM WARNING LIGHT BEGAN TO OCCASIONALLY ALERT AND TURN OFF THE PASSENGER AIRBAG AT ABOUT 25,000 MILES IN BOTH OF OUR 2 YEAR OLD 2017 SUBARU FORESTERS. NOW THE PASSENGER AIRBAG TURNS OFF WHEN JUST ABOUT ANYTHING IS PUT INTO THE FRONT SEAT. THIS HAPPENS BOTH WHEN THE CAR IS RUNNING WHILE IT IS STATIONARY OR WHEN …

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THE SRS AIRBAG SYSTEM WARNING LIGHT BEGAN TO OCCASIONALLY ALERT AND TURN OFF THE PASSENGER AIRBAG AT ABOUT 25,000 MILES IN BOTH OF OUR 2 YEAR OLD 2017 SUBARU FORESTERS. NOW THE PASSENGER AIRBAG TURNS OFF WHEN JUST ABOUT ANYTHING IS PUT INTO THE FRONT SEAT. THIS HAPPENS BOTH WHEN THE CAR IS RUNNING WHILE IT IS STATIONARY OR WHEN IT IS IN MOTION. NEITHER CAR HAS BEEN INVOLVED IN AN INCIDENT/ACCIDENT.

NHTSA ODI #11258187

43,000 miles · Sep 25, 2019
Air Bags

MY SUBARU FORRESTER 2017 AIRBAG SENSOR CAME ON FOR FRIDAY AND SATURDAY SEPTEMBER 20 AND 21 WHILE DRIVING AND STATIONERY IN MY DRIVEWAY.TOOK IT TO THE DEALER AND NO ONE WAS AVAILABLE TO PERFORM A DIAGNOSTIC TEST. SCHEDULE THIS MONDAY 23 AND THE SENSOR REQUIRED TO ONE. COST $961.00. CALLED SUBARU HEADQUARTERS AND ASKED ABOUT MY EX…

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MY SUBARU FORRESTER 2017 AIRBAG SENSOR CAME ON FOR FRIDAY AND SATURDAY SEPTEMBER 20 AND 21 WHILE DRIVING AND STATIONERY IN MY DRIVEWAY.TOOK IT TO THE DEALER AND NO ONE WAS AVAILABLE TO PERFORM A DIAGNOSTIC TEST. SCHEDULE THIS MONDAY 23 AND THE SENSOR REQUIRED TO ONE. COST $961.00. CALLED SUBARU HEADQUARTERS AND ASKED ABOUT MY EXTENDED WARRANTY AND DOES NOT COVER. HOWEVER SINCE THIS WAS NOT MY FAULT, THEY WILL DO THE REPAIRS AT NO CHARGE. AWAITING FOR PARTS TO BE DELIVERED SO THAT I CAN BRING MY CAR IN FOR REPAIRS.

NHTSA ODI #11258003

53,300 miles · Sep 25, 2019
Air Bags

MY SMS MANUAL AIRBAG WARNING CAME ON AND TOLD ME TO REFER TO THE MANUAL. I SAW MY PASSENGER AIRBAG WAS NO LONGER ON, EVEN THOUGH I HAD A PASSENGER IN THE FRONT SEAT BELTED IN. I NOTICED THIS SEEMS TO BE A COMMON ISSUE, ONE THAT IS BEING INVESTIGATED. FOR A 2017 VEHICLE, THIS SHOULD NOT BE HAPPENING.

NHTSA ODI #11257927

52,643 miles · Sep 20, 2019
Air BagsSeats

WHILE OPERATING MY SUBARU FORESTER AN ICON APPEARED ON THE DASH INDICATING THERE WAS AN ISSUE WITH THE AIRBAGS, AT THE SAME TIME THE WARNING LIGHT INDICATING THAT THE PASSENGER AIRBAG WAS OFF EVEN THOUGH MY WIFE WAS SEATED IN THE PASSENGER SEAT. I CONTACTED THE DEALERSHIP AND HAD THE CAR EXAMINED AND WAS TOLD THAT THE PASSENGER …

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WHILE OPERATING MY SUBARU FORESTER AN ICON APPEARED ON THE DASH INDICATING THERE WAS AN ISSUE WITH THE AIRBAGS, AT THE SAME TIME THE WARNING LIGHT INDICATING THAT THE PASSENGER AIRBAG WAS OFF EVEN THOUGH MY WIFE WAS SEATED IN THE PASSENGER SEAT. I CONTACTED THE DEALERSHIP AND HAD THE CAR EXAMINED AND WAS TOLD THAT THE PASSENGER OCCUPANCY SENSOR WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE IS LESS THAN 3 YEARS OLD BUT HAS 52643 MILES ON IT AS I TRAVEL THROUGHOUT NEW ENGLAND ON BUSINESS, MOST OF THOSE MILES THE PASSENGER SEAT IS UNOCCUPIED. THEY ALSO TOLD ME THE EXTENDED WARRANTY WE HAD PURCHASED WOULD NOT COVER THE REPAIRS EVEN THOUGH AT THE TIME OF PURCHASE WE WERE TOLD IT WAS THE BEST WAY TO PAY FOR ANY EXPENSIVE ELECTRICAL REPAIRS THAT MIGHT POP UP. I HAD THE DEFECTIVE SENSOR REPLACED FOR $1.178.50. IT IS MY BELIEF THAT THE SENSOR WAS IN FACT A DEFECTIVE PRODUCT AND THE REPLACEMENT SHOULD HAVE BEEN AT NO COST TO ME DUE TO ITS FAILURE TO PERFORM.

NHTSA ODI #11256883

44,800 miles · Sep 19, 2019
Air Bags

RED SRS AIRBAG WARNING LIGHT ON SOLID ABOVE THE SPEEDOMETER. 'SRS AIRBAG SYSTEM NEEDS TO BE CHECKED' MESSAGE ON MULTI-FUNCTION SCREEN. AMBER " PASSENGER AIRBAG OFF" INDICATOR LIT WHILE AN ADULT PASSENGER IS PRESENT IN THE FRONT PASSENGER SEAT. HAPPENS RANDOMLY, WHILE VEHICLE IN MOTION OR STATIONARY. HAPPENS DURING ROUTINE DRIVI…

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RED SRS AIRBAG WARNING LIGHT ON SOLID ABOVE THE SPEEDOMETER. 'SRS AIRBAG SYSTEM NEEDS TO BE CHECKED' MESSAGE ON MULTI-FUNCTION SCREEN. AMBER " PASSENGER AIRBAG OFF" INDICATOR LIT WHILE AN ADULT PASSENGER IS PRESENT IN THE FRONT PASSENGER SEAT. HAPPENS RANDOMLY, WHILE VEHICLE IN MOTION OR STATIONARY. HAPPENS DURING ROUTINE DRIVING. INDICATORS MAY OR MAY NOT CLEAR NEXT TIME THE VEHICLE IS STARTED. TOOK THE VEHICLE TO DEALERSHIP AND WAS INFORMED A SEAT CUSHION PAD NEEDS TO BE REPLACED. PART NOT IN STOCK, DRIVING THE VEHICLE IN THE MEANTIME. TICKET OPEN AT DEALERSHIP, SO NO HARDCOPY EVIDENCE UNTIL PART IS REPLACED.

NHTSA ODI #11256643

30,000 miles · Sep 19, 2019
Air BagsSeats

PASSENGER AIRBAG WARNING LIGHT COMES ON/ GOES OFF INTERMITTENTLY. THE LIGHT WARNS US THAT THE AIRBAG IS OFF DESPITE HAVING A PASSENGER IN THE SEAT. I HAVE SEEN ONLINE THAT MANY PEOPLE ARE HAVING THIS PROBLEM SO I WANTED TO LOG OUR ISSUE WITH NHTSA AS WELL. THE VEHICLE HAS NEVER DEPLOYED IT AIRBAGS NOR BEEN IN A FRONT END COLL…

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PASSENGER AIRBAG WARNING LIGHT COMES ON/ GOES OFF INTERMITTENTLY. THE LIGHT WARNS US THAT THE AIRBAG IS OFF DESPITE HAVING A PASSENGER IN THE SEAT. I HAVE SEEN ONLINE THAT MANY PEOPLE ARE HAVING THIS PROBLEM SO I WANTED TO LOG OUR ISSUE WITH NHTSA AS WELL. THE VEHICLE HAS NEVER DEPLOYED IT AIRBAGS NOR BEEN IN A FRONT END COLLISION.

NHTSA ODI #11256607

29,835 miles · Sep 18, 2019
Air Bags

ON SEVERAL OCCASIONS SINCE AUGUST 2019-PRESENT THE PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON REGULARLY WITHOUT CAUSE REGARDLESS OF A PASSENGER BEING PRESENT IN THE CAR.

NHTSA ODI #11256324

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems