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2017 Subaru Forester

Owner reports · Recalls · Investigations

More warning signs than most Forester years

Owner complaints for the 2017 Subaru Forester are substantially higher than the model-year median of 131.

About this comparison →

When problems were reported

Mileage at the reported incident

321 reports with mileage · 265 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 164 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

40 crash reports1 fire reports25 injury reports

Air Bags complaints

164 reports
Clear category filter
75,000 miles · Nov 7, 2019
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 25 MPH, A TRACTOR TRAILER COLLIDED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE ROLLED DOWN A HILL SEVERAL TIMES AND THE FRONT END WAS SEVERELY DAMAGED. THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONTA…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 25 MPH, A TRACTOR TRAILER COLLIDED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE ROLLED DOWN A HILL SEVERAL TIMES AND THE FRONT END WAS SEVERELY DAMAGED. THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT ONLY THE PASSENGER AND DRIVER SIDE CURTAIN AIR BAGS DEPLOYED. THE DRIVER SUSTAINED AN INJURED LEFT HAND AND LEFT LEG AS WELL AS SHOULDER INJURIES. THE FRONT PASSENGER SUSTAINED HEAD, RIGHT HAND, AND FACIAL LACERATIONS. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. *DT *TR*JB

NHTSA ODI #11278623

Mileage unknown · Nov 6, 2019
Air Bags

CALLED DEALER ABOUT RECALL. THEY STATED NO FIX WAS AVAILABLE. WHEN I ASKED WHEN IT WOULD BE THEY SAID THEY WOULD HAVE MORE INFORMATION IN LATE DECEMBER (RECALL DATE WAS OCT 3). AT THAT POINT THE FIX WOULD NOT BE AVAILABLE BUT THEY COULD TELL ME IF AND WHEN IT MIGHT BE. THIS DOES NOT SEEM TIMELY FOR A LIFE THREATENING SITUATIO…

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CALLED DEALER ABOUT RECALL. THEY STATED NO FIX WAS AVAILABLE. WHEN I ASKED WHEN IT WOULD BE THEY SAID THEY WOULD HAVE MORE INFORMATION IN LATE DECEMBER (RECALL DATE WAS OCT 3). AT THAT POINT THE FIX WOULD NOT BE AVAILABLE BUT THEY COULD TELL ME IF AND WHEN IT MIGHT BE. THIS DOES NOT SEEM TIMELY FOR A LIFE THREATENING SITUATION. NOTE DEALER WAS PROFESSIONAL. MY ISSUE IS WITH SUBARU CORPORATION. NHTSA RECALL NUMBER IS 19V701000. MANUFACTURER RECALL NUMBER IS WUM98. RECALL IS FOR NON FUNCTIONING AIRBAG FOR PASSENGER SIDE.

NHTSA ODI #11278469

Mileage unknown · Oct 28, 2019
Air Bags

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V701000(AIR BAGS) AND STATED THAT IT EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON OCTOBER 3, 2019. BILL KOLB JR. SUBARU (252 NY-303, ORANGEBURG, NY 10962, (845) 359-77…

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TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V701000(AIR BAGS) AND STATED THAT IT EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON OCTOBER 3, 2019. BILL KOLB JR. SUBARU (252 NY-303, ORANGEBURG, NY 10962, (845) 359-7777) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE, AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11271675

30,000 miles · Oct 9, 2019
Air BagsSeats

THERE IS AN ISSUE WITH MY SUBRARU FORESTER 2017 FRONT PASSENGER SEAT OCCUPANT DETECTION SYSTEM (ODS) MALFUNCTIONS SAME AS IN MODEL YEAR (MY) 2016 THROUGH 2018 SUBARU FORESTER VEHICLES. THESE VEHICLES USE A CAPACITIVE TYPE ODS, WHICH IS INTENDED TO CLASSIFY THE OCCUPANT OF THE PASSENGER SEAT AS EITHER FULL-SIZED, SMALL STATURE, A…

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THERE IS AN ISSUE WITH MY SUBRARU FORESTER 2017 FRONT PASSENGER SEAT OCCUPANT DETECTION SYSTEM (ODS) MALFUNCTIONS SAME AS IN MODEL YEAR (MY) 2016 THROUGH 2018 SUBARU FORESTER VEHICLES. THESE VEHICLES USE A CAPACITIVE TYPE ODS, WHICH IS INTENDED TO CLASSIFY THE OCCUPANT OF THE PASSENGER SEAT AS EITHER FULL-SIZED, SMALL STATURE, A CHILD SEAT OR OTHER OBJECT. THE COMPLAINTS REPORT THE ODS FAILED TO OPERATE PROPERLY, THE SRS (SUPPLEMENTAL RESTRAINT SYSTEM) WARNING LIGHT ILLUMINATED, AND/OR THE ODS INCORRECTLY SUPPRESSED (TURNED OFF) THE FRONT PASSENGER AIR BAG WHEN THE SEAT WAS OCCUPIED BY A FULL-SIZED PASSENGER. IN A FRONTAL CRASH SUFFICIENT TO WARRANT DEPLOYMENT, A SUPPRESSED AIR BAG MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT OF THE SEAT. ODI OPENDED THIS INVESTIGATION TO ASSESS THE SCOPE, FREQUENCY, AND CONSEQUENCES OF THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.

NHTSA ODI #11267525

26,000 miles · Oct 5, 2019
Air Bags

THE AIRBAG FAULT LIGHT COMES ON STEADILY.

NHTSA ODI #11266542

2,710 miles · Oct 4, 2019
Air Bags

I UNDERSTAND THE NHTSA IS INVESTIGATING POSSIBLE PASSENGER AIRBAG DEFECTS IN 2016-2018 SUBARU FORESTERS. THE PASSENGER AIRBAG SENSOR IN OUR 2017 FORESTER IS NOT WORKING ON A CONSISTENT BASIS AND HAS BEEN DEFECTIVE SINCE WE BOUGHT THE CAR.. MY WIFE NEEDS A SEAT CUSHION FOR HER BAD BACK AND MANY TIMES, WHEN MY WIFE SITS IN THE S…

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I UNDERSTAND THE NHTSA IS INVESTIGATING POSSIBLE PASSENGER AIRBAG DEFECTS IN 2016-2018 SUBARU FORESTERS. THE PASSENGER AIRBAG SENSOR IN OUR 2017 FORESTER IS NOT WORKING ON A CONSISTENT BASIS AND HAS BEEN DEFECTIVE SINCE WE BOUGHT THE CAR.. MY WIFE NEEDS A SEAT CUSHION FOR HER BAD BACK AND MANY TIMES, WHEN MY WIFE SITS IN THE SEAT, THE AIR BAG STAYS IN THE "OFF" STATUS. WE ALSO FOUND THAT THE SAME ISSUE COMES UP WHEN SHE DOES NOT USE THE CUSHION. ALSO, WHEN SHE IS WEARING A WINTER COAT AND NOT USING HER CUSHION, THE SENSOR STAYS IN THE "AIRBAG OFF" POSITION. ALSO, WE FIND THAT THE AIR BAG STAYS "OFF" IF THE CAR IS RUNNING BEFORE SHE GETS INTO THE SEAT. IF SHE GETS INTO THE SEAT BEFORE THE CAR IS TURNED ON, WE FIND THAT THE AIRBAG SENSOR SEEMS TO WORK (NOT ALWAYS, BUT SOME OF THE TIME). THE DEALER HAS LOOKED AT THIS ISSUE SEVERAL TIMES AND CANNOT FIX THE SENSOR. I UNDERSTAND THAT THE SENSOR IS IN THE LOWER SEAT BACK AND NOT IN THE FLAT PART OF THE SEAT SO MY WIFE NEEDS TO ADJUST HER SITTING POSTURE FOR 5-10 MINUTES BEFORE THE AIRBAG "OFF" LIGHT GOES OFF. MY WIFE DOES NOT HAVE ANY ISSUES WHEN SHE IS DRIVING WITH HER SEAT CUSHION - WE ASSUME THE DRIVERS AIRBAG IS ALWAYS ON. ONCE WE ARE MOVING AND THE "OFF" LIGHT IS GONE, WE HAVE NO ISSUES WHILE DRIVING UNTIL THE NEXT TIME THE CAR IS TURNED OFF/ON. AGAIN - SOMETIMES IT WORKS -- SOMETIMES IT DOESN'T. NOT SAFE !!! *DT THE CONSUMER STATED THE VEHICLE HAS YET TO BE REPAIRED. *TR

NHTSA ODI #11266149

Mileage unknown · Oct 3, 2019
Air Bags

THE PASSENGER AIR-BAG IS MALFUNCTIONING AS THE GEL LAYER IN THE SEAT IS MALFUNCTIONING.

NHTSA ODI #11265915

16,257 miles · Oct 3, 2019
Air Bags

PURCHASED OUR 2017 SUBARU FORESTER ON 09/24/16. ON 09/05/17 THE WARNING LIGHT ON DASHBOARD CAME ON WARNING THAT THE PASSENGER AIRBAGS WERE NOT FUNCTIONING. THIS HAPPENED WHEN A PASSENGER WAS IN THE PASSENGER SEAT AND THE CAR WAS ON A HIGHWAY. THE WARNING LIGHT HAS COME ON 40-50 TIMES WHEN THE CAR IS ON THE ROAD AND A PASSENGE…

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PURCHASED OUR 2017 SUBARU FORESTER ON 09/24/16. ON 09/05/17 THE WARNING LIGHT ON DASHBOARD CAME ON WARNING THAT THE PASSENGER AIRBAGS WERE NOT FUNCTIONING. THIS HAPPENED WHEN A PASSENGER WAS IN THE PASSENGER SEAT AND THE CAR WAS ON A HIGHWAY. THE WARNING LIGHT HAS COME ON 40-50 TIMES WHEN THE CAR IS ON THE ROAD AND A PASSENGER IS IN THE PASSENGER SEAT. THE CAR WAS BROUGHT INTO DEALER AND I WAS TOLD MULTIPLE TIMES CODES WERE NOT THERE SO NO PROBLEM. WE WERE TOLD DO NOT PLACE ANYTHING ELECTRONIC NEAR THE SEAT. TOLD WE HAD SPILLED LIQUID ON SEAT AND SEAT DIRTY. NOTHING HAS EVER BEEN SPILLED ON THE SEATS. I FIND IT TROUBLING THAT A MAJOR SAFETY SYSTEM OF A VEHICLE IS MALFUNCTIONING ON A REGULAR BASIS AND THE SUBARU IS NOT ACTIVELY TRYING TO FIX THE VEHICLES. I WENT INTO DEALER TODAY ON 3 OCT 2019 TO AGAIN HAVE THE PROBLEM LOOKED AT ONLY TO BE TOLD THAT THE CAR IS NO LONGER UNDER WARRANTY AND THEY CAN ORDER PART. I HAVE SEARCHED ONLINE AND IT IS INTERESTING TO SEE THAT SO MANY OTHER SUBARU FORESTER OWNERS HAVE THE SAME PROBLEM AND THERE ARE LAW GROUPS LINING UP CLASS ACTION SUITS. I WOULD JUST LIKE SUBARU TO TAKE OWNERSHIP OF THE PROBLEM AND FIX THE AIRBAG SYSTEMS BEFORE SOMEONE IS INJURED OR KILLED.

NHTSA ODI #11265904

41,500 miles · Oct 1, 2019
Air BagsStructureCrashInjury

INVOLVED IN A CAR ACCIDENT THAT WAS WHERE THE SUBARU WAS T-BONED ON THE PASSENGER SIDE, RESULTING IN EXTENSIVE DAMAGE. BOTH FRONT AND REAR DOOR AND ALL PANELING ON THE PASSENGER SIDE HAD TO BE REPLACED. THE SIDE AIRBAGS FAILED TO DEPLOY UPON IMPACT. MY VEHICLE WAS MOVING AT 40MPH AND THE VEHICLE THAT HIT ME WAS GOING 20-30MPH AN…

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INVOLVED IN A CAR ACCIDENT THAT WAS WHERE THE SUBARU WAS T-BONED ON THE PASSENGER SIDE, RESULTING IN EXTENSIVE DAMAGE. BOTH FRONT AND REAR DOOR AND ALL PANELING ON THE PASSENGER SIDE HAD TO BE REPLACED. THE SIDE AIRBAGS FAILED TO DEPLOY UPON IMPACT. MY VEHICLE WAS MOVING AT 40MPH AND THE VEHICLE THAT HIT ME WAS GOING 20-30MPH AND ACCELERATING. *DT *TR

NHTSA ODI #11265346

70,000 miles · Sep 30, 2019
Air Bags

THE PASSENGER SIDE AIR BAG SENSOR DOES NOT ALWAYS KNOW WHEN AN ADULT IS SEATED IN THE FRONT PASSENGER SEAT. THE PASSENGER SIDE AIRBAG WILL REMAIN OFF EVEN WHEN AN ADULT IS SEATED WITH THE SEAT BELT ON. THE AIRBAG LIGHT WILL LIGHT UP ON THE DASH RANDOMLY BUT CLEARS ONCE THE VEHICLE IS SHUT OFF. THIS OCCURS WHILE THE VEHICLE IS IN…

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THE PASSENGER SIDE AIR BAG SENSOR DOES NOT ALWAYS KNOW WHEN AN ADULT IS SEATED IN THE FRONT PASSENGER SEAT. THE PASSENGER SIDE AIRBAG WILL REMAIN OFF EVEN WHEN AN ADULT IS SEATED WITH THE SEAT BELT ON. THE AIRBAG LIGHT WILL LIGHT UP ON THE DASH RANDOMLY BUT CLEARS ONCE THE VEHICLE IS SHUT OFF. THIS OCCURS WHILE THE VEHICLE IS IN MOTION AND IS CONCERNING AS THE FRONT PASSENGER AIRBAG WOULD NOT DEPLOY IN A CRASH.

NHTSA ODI #11265218

Official recalls

1

19V701000 · Air Bags:sensor:occupant Classification

Oct 3, 2019

Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.

Consequence & remedy

Consequence: If the connection loosens, the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.

Remedy: Subaru will notify owners, and dealers will inspect and, as necessary, replace the ODS sensor mat harness, free of charge. The recall began February 11, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUM-98.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE19009 · Occupant Detection System (ods) Failure

Opened Aug 6, 2019 · Closed Jan 22, 2020

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:passenger Side:inflator Module; Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Additional source detail variants (4)

Air Bags:frontal:passenger Side:inflator Module

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:frontal

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags:sensor:occupant Classification

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Air Bags

The Office of Defects Investigation (ODI) opened PE19-009 to investigate 51 complaints and additional Early Warning Report (EWR) data related to allegations of front passenger seat Occupant Detection System (ODS) malfunctions in model year (MY) 2016 through 2018 Subaru Forester vehicles. These vehicles use a capacitive type ODS, which is intended to classify the occupant of the passenger seat as either full-sized, small stature, a child seat or other object. The complaints reported the ODS failed to operate properly, the SRS (Supplemental Restraint System) warning light illuminated, and/or the ODS incorrectly suppressed (turned off) the front passenger air bag when the seat was occupied by a full-sized passenger. In a frontal crash that is sufficient to warrant deployment, a suppressed air bag may increase the risk of injury to the occupant of the seat.On August 14, 2019 ODI sent an Information Request (IR) to Subaru requesting information on the subject vehicles and MY 2014-2015 Subaru Forester vehicles.On October 3, 2019, Subaru submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the passenger-side front airbag Occupant Detection System (ODS) harness of 366,282 MY 2015-2018 Subaru Forester vehicles equipped with seat heaters.The DIR stated that over time, due to a decrease in contact pressure between the terminals in the ODS sensor mat harness, a temporarily unstable electrical connection may be possible. If the connection is temporarily unstable, the ODS may not properly determine the status of the right front seat occupant. If the ODS is unable to correctly determine the status of the front occupant, the airbag warning light may illuminate, and the front passenger airbag may deactivate even though the seat is occupied, increasing the risk of injury to the front passenger in the event of a crash.Using vehicle production data and field occurrence frequency, Subaru determined the potentially affected vehicle production range to be between January 20, 2015 ?and August 1, 2017.In addition, Subaru indicated that over 99 percent of the related MY 2015-2018 field reports with vehicles in the production range involved vehicles with seat heaters.NHTSA's analysis of complaint and warranty claim data showed 1,440 of the complaints and 11,672 of the claims involve vehicles with seat heaters that were built within the production range covered by Subaru's recall.In addition, NHTSA's analysis showed a complaint rate of 393.1 per hundred thousand vehicles for the recalled population and 89.0 for MY 2014 through 2018 vehicles that are not included in the recall. Analysis of warranty claim data found a claim rate of 3.2 percent for the recalled population and 0.3 percent for MY 2014 through 2018 vehicles that are not included in the recall.Subaru will instruct owners with Subaru Forester vehicles produced in the affected vehicle production range, to bring their vehicles to a dealer to have the sensor mat harness, inspected and replaced with a new part, including the seat cushion assembly, if necessary.Based on ODI's analysis, the actions taken by Subaru mitigate any unreasonable risk to safety posed by ODS sensor mat failures in the subject vehicles. For subject and peer vehicles outside the recall population and those equipped without seat heaters, ODI's analysis indicates that there is currently no safety-related defect trend. Given these circumstances, further use of the agency resources in this matter does not appear to be warranted. Accordingly, this investigation is closed.

Go deeper into Subaru Forester problems